Dalia v. United States Petition for Writ of Certiorari to the US Court of Appeals for the Third Circuit
Public Court Documents
December 1, 1978

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Brief Collection, LDF Court Filings. Chisholm v. United States Postal Service Brief for Appellee, 1976. 0c7c1b6e-ad9a-ee11-be37-00224827e97b. LDF Archives, Thurgood Marshall Institute. https://ldfrecollection.org/archives/archives-search/archives-item/b78c0a79-5ccb-4a40-9622-b7224be7ebef/chisholm-v-united-states-postal-service-brief-for-appellee. Accessed April 06, 2025.
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IN THE UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT Nos. 75-2068, 2069 NAPOLEON CHISHOLM, Appellee, vs. UNITED STATES POSTAL SERVICE, et al., Appellants. On Appeal From The united States District Court For The Western District Of North Carolina Charlotte Division BRIEF FOR APPELLEE JONATHAN WALLAS JULIUS LeVONNE CHAMBERS Chambers, Stein, Ferguson & Becton Suite 730 951 So. Independence Blvd. Charlotte, North Carolina 28202 JACK GREENBERG CHARLES STEPHEN RALSTON MELVYN R. LEVENTHAL DEBORAH M. GREENBERG BILL LANN LEE Suite 2030 10 Columbus Circle New York, N. Y. 10019 Attorneys for Appellee TABLE OF CONTENTS Table of Contents ............................ . Table of Authorities ............................... Statement of Issues Presented ..................... Statement of the Case .............................. A. Administrative Proceedings .............. B. Judicial Proceedings .................... Statement of Facts ................% ............... A. Discriminatory Denial Of Plaintiff Chisholm's Applications ................. B. Discrimination Against Black Employees Generally ................................ 1. Discriminatory Policies and Practices .......................... > 2. Prima Facie Discrimination ........ Argument Introduction .................................. I. A Class Action Was Properly Certified Pursuant To Rule 23(a) and (b)(2), Fed. R. Civ. Pro......................... A. Class Actions Provided For In The Federal Rules Of Civil Procedure . Are Not Precluded By The Statutory Language Of 42 U.S.C. § 2000e-16 ... 1. Rule 23(b)(2) Fed. R. Civ.Pro............................ 2. 42 U.S.C. § 2000e-16 ......... B. The Legislative History Of the 1972 Amendment To Title VII Demonstrates Congressional Intent To Allow Rule 23 Class Actions ............................ 1 iii 1 2 3 9 12 13 16 16 18 Page 21 27 33 34 36 41 -l- 1. Legislative History ........... 41 2. Case Law ...................... 48 C. The Administrative Process Does Not Permit Class Claims To Be Accepted, Investigated Or Resolved Effectively ............... 57 1. 42 U.S.C. § 2000e-16 ........... 58 2. 5 C.F.R. Part 713 As Applied .. 60 D. The Broad Provisional Definition Of The Class Was Proper ............ 65 II. Intervention Was Properly Permitted Pursuant To Rule 24, Fed. R. Civ. Pro. .. 70 Conclusion ........................................ 70 Appendix A ....................................... la- 7a Appendix B ........................................ lb- 5b Appendix C ........................................ lc-32c Appendix D ........................................ ld-27d Page - l i - TABLE OF AUTHORITIES Page Cases: Aetna Ins. Co. v. Kennedy, 301 U.S. 389 (1937) .................................... Albemarle Paper Co. v. Moody, 422 U.S. 405 (1975) .................. 21, 25, 36, 41, Alexander v. Gardner-Denver Co., 415 U.S. 36 (1973) .................. B. A. R. Decision No. 713-73-593 ................ Barela v. United Nuclear Corp., 462 F.2d 149 (10th Cir. 1972) ......................... Barnett v. W.T. Grant Co., 518 F.2d 543 (4th Cir. 1975) ....................... Barrett v. U.S. Civil Service Commission, 69 F.R.D. 544 (D.D.C. 1975) ............ 29, 52, Blue Bell Boots Inc. v. EEOC, 418 F.2d 355 (6th Cir. 1969) .......................... Bowe v. Colgate-Palmolive Co., 416 F.2d 711 (7th Cir. 1969) .......................... Brown v. Gaston County Dyeing Machine Co., 457 F.2d 1377 (4th Cir. 1972), cert. denied, 409 U.S. 982 (1972) .......................... Brown v. General Services Administration, 44 U.S.L.W. 4704 ............................. Chandler v. Roudebush, ____ U.S. ____ , 44 U.S.L.W. 4709 (Sup. Ct. June 1, 1976) 12, Coles v. Penny, 531 F.2d 609 (D.C. Cir. 1976) Contract Buyers League v. F & F Investment Co., 48 F.R.D. 7 (N.D. 111. 1969) ....... Danner v. Phillips Petroleum Co., 447 F .2d 159 (5thCir. 1971) .............. 40 00V 52, 53, 55 26, 34, 40, 41 63 42 23, 35, 66, 67 30, 31, 36, 41 53, 61, 62, 65 69 22, 42, 57 23 12, 39, 47, 48 21, 24, 25, 26 28, 30, 33, 34 40, 47, 48, 49 24 67 69 Day v. Weinberger, 530 F.2d 1083 (D. C. Cir. 1976) ........... - l i i - 24 Page Cases (cont'd) Dillon v. Bay City Construction Co., 512 F .2d 801 (5th Cir. 1975) .............. Douglas v. Hampton, 512 F.2d 976 (D.C. Cir. 1975) .................. EEOC v. University of New Mexico, 504 F .2d 1296 (10th Cir. 1974) ........... Ellis v. Naval Air Rework Facility, 404 F.Supp. 391 (N.D. Cal. 1975) ......... 29, 38, 51, 56, 60, 64 Franks v. Bowman Transportation Co., U.S. . 47 L.Ed. 2d 444 (1976^ 36’ 41) 48 53, 55 Gamble v. Birmingham Southern Ry. Co., 514 F .2d 678 (5th Cir. 1975) ......... Georgia Power Co. v. EEOC, 412 F.2d 462 (5th Cir. 1969) ....................... Graniteville Co. v. EEOC, 438 F.2d 32 (4th Cir. 1971) ....................... Griggs v. Duke Power Co., 401 U.S. 424 (1971) ............................ Grubbs v. Butz, 514 F.2d 1323 (D.C. Cir. 1975) ...................... Hackley v. Roudebush, 520 F.2d 108 (D.C. Cir. 1975) ................... 24, 28, 36, 41, 56, 60 Hariiis v. Nixon, 325 F.Supp. 28 (D. Colo. 1971) ....................... Hodges v. Easton, 106 U.S. 408 (1882) ___ Jenkins v. United Gas Corp., 400 F.2d 28 (5th Cir. 1968) .................... 22, 35, 41, 42, 43 Johnson v. Georgia Highway Express, Inc., 417 F .2d 1122 (5th Cir. 1969) ........ Johnson v. Zerbst, 304 U.S. 458 (1938) ... ..... 40 Keeler v. Hills, 408 F.Supp. 386 (N.D. Ga. 1975) ...................... 29, 36, 52, 60, 64, 67 Koger v. Ball, 497 F.2d 702 (4th Cir. 1974) ....................... -iv- Page Lance v. Plummer, 353 F.2d 585 (5th Cir. 1965), cert. denied. 384 U.S. 929 (1966) ................... 37,38,39 Local No. 104, Sheet Metal Workers Int'l. Assoc, v. EEOC, 429 F.2d 237 (9th Cir. 1971)... 69 Long v. Sapp, 502 F.2d 34 (5th Cir. 1974) ....... 67 Love v. Pullman Co., 404 U.S. 522 (1972) ......... 32,40 McBroom v. Western Electric Co., 7 EPD f9347 (M.D. 1974) .................................... 70 McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973) 25,34,40 McKart v. United States, 395 U.S. 185 (1969) .... 49 McLauthlin v. Callaway, Fifth circuit No. 75-2261, reversing position taken in, 382 F. Supp. 885 (S.D. Ala. 1974) ........................... 30 Macklin v. Spector Freight System, Inc., 478 F .2d 979 (D.C. Cir. 1973) ................. 42 Miller v. International Paper Co., 408 F.2d (5th Cir. 1969) .................. 42- Morrow v. Crisler, 479 F.2d 960 (5th Cir. 1973), aff'd en banc. 491 F.2d 1053 (5th Cir. 1974)... 23,57 Morton v. Mancari, 417 U.S. 535 (1974) ........... 24,56 Moss v. Lane Co., 471 F.2d 853 (4th Cir. 1973) ... 23 Motorola, Inc. v. McClain, 484 F.2d 1139 (7th Cir. 1973), cert, denied. 416 U.S. 936 (1974).. 69 Newman v. piggie Park Enterprises, 390 U.S. 400 (1968) ......................................... 39 New Orleans Public Service, Inc. v. Brown, 507 F .2d 160 (5th Cir. 1975) ...................... 69 Oatis v. crown Zellerbach Corp., 398 F.2d 496 (5th Cir. 1968) ...................... 22,37,39,41,43 48,56,57,70 Ohio Bell Telephone Co. v. Public Utilities Comm., 301 U.S. 292 (1937) .................... 40 Cases (cont'd) -v- Page Parks v. Dunlop, 517 F.2d 785 (5th Cir. 1975) .... 24 Pendleton v. Schlesinger, 8 EPD f 9598 (D.D.C. 1974) .................................. 28 Place v. Weinberger, __ U.S. __, 44 U.S.L.W. 3718 (Sup. Ct. June 14, 1976), vacating, 497 F.2d 412 (6th Cir. 1974) ........................ 24 Predmore v. Allen, 407 F. Supp. 1053 .... ....... 28,29,36,49 (D. Md. 1975) 52,53,60 Richerson v. Fargo, 61 F.R.D. 641 (E.D. Penn. 1974) ........................................... 29,36 Robinson v. Lorillard corp., 444 F.2d 791, cert, dismissed, 404 U.S. 1006 (1971) .......... 42 Rodgers v. U. S. Steel Corp., 69 F.R.D. 382 (W.D. Penn. 1975) .............................. 67 Sanchez v. Standard.Brands, Inc., 431 F.2d 455 (5th Cir. 1970) ............................ 40,69 Sharp v. Lucky, 252 F.2d 910 (5th Cir. 1958) .... 37,39 Sibbach v. Wilson & Co., 312 U.S. 1 (1941) ...... 33 Simmons v. Schlesinger, No. 75-2182 argued May 3, 1976 .................................... 29 Sosna v. Iowa, 419 U.S. 393 (1975) (White J. dissenting)..................................... 23 Sylvester v. U. S. Postal Service, 393 F. Supp. 1334 (S.D. Tex. 1975) ......................... 29,36,60 United States v. Allegheny-Ludlum Industries, Inc., 571 F.2d 826 (5th Cir. 1975) ........ . 56 United States v. Chesapeake and Ohio Ry. Co., 471 F.2d 582 (4th Cir. 1972) .................. 22 United States v. Georgia Power Co., 474 F.2d 906 (5th Cir. 1973) ............................ 22 Weinberger v. Salfi, 422 U.S. 749 (1975) ........ 38,52,54 Williams v. Tennessee Valley Authority, 415 F. Supp. 454 (M.D. Term. 1976) ___ 29,36,41,50, 52 53,55,56,61,64 Cases (cont'd) -vi- Page Wilson v. Monsanto Co., 315 F. Supp. 977 (E.D. La. 1970) ................................. 67 Zahn v. International Paper Co., 414 U.S. 291 (1973) ..................................... 52,53,54 Statutes, Rules and Regulations; 28 U.S.C. § 1292 (b) ............................... 10,65 28 U.S.C. § 1331 9 28 U.S.C. § 1332 (a) ............................... 52 28 U.S.C. § 1343 (4) ............................... 9 28 U.S.C. § 2072 ................................. 33 28 U.S.C. § 2073 ................................. 33 28 U.S.C. § 2201 ................................. 9 28 U.S.C. § 2202 ................................. 9 42 U.S.C. § 405(g) ................................ 38,53 42 U.S.C. § 1981 ................................. 9,11,12 42 U.S.C. § 1983 ................................. 37 42 U.S.C. §§ 2000e, et seq.......................... 65 42 U.S.C. § 2000e-5 ......................... 21,22,33,34,39 41,45,46,48,49 42 U.S.C. § 2000e-5 (f) ........................... 45,48 41 U.S.C. § 2000e-5(f) (1) ..................... ».. 45 42 U.S.C. § 2000e-16 ........................ 1,2,9,21,23,26 32,33,36,38 39,40,41,45, 58 42 U.S.C. § 2000e-16 (a) ............................ 58,59 42 U.S.C. § 2000e-16(b) ............................ 59 42 U.S.C. § 2000e-16(c) ........................ 39,45,47,49 42 U.S.C. § 2000e-16(d) ......................... 22,45,47,49 Cases (cont'd) -vii- Statutes, Rules and Regulations, (Cont'd) Civil Rights Act of 1964 . Title Jl ....____ ............................... 37 § 706 Title-VII.......... 21,43 § 706<a)........................ 42 § 706(b)......................................... 42 § 706(d)......................................... 42 § 706 (f)(1)...................................... 45 § 706(f)- (k) . ..................................... 45 Rule 23, Fed. R. Civ. Pro..................... 12,22,26,33,34 38,40,41,49 Rule 23(a), Fed. R. Civ. Pro.................. 2,9,26,27,32,34 Rule 23(b)(2), Fed. R. Civ. Pro................... 2,9,26,27 32,34,35,36 Rule 23(c)(1), Fed. R. Civ. Pro................... 27,66 Rule 24, Fed. R. Civ. Pro......................... 3,12,27,70 5 C.F.R. Part 713 ................................. 3,58,60,64 5 C.F.R. §§ 713.211 et seq........................ 61 5 C.F.R. § 713.251 ................................. 64 41 F.R............................................... 31 Legislative History H. R. 1746 .......................................... 42,45 Hearings Before the Subcomin. on Labor of the H. Comm, on Education and Labor, 92d Cong., 1st Sess. (1971) ...................... 25 Hearings Before the Subcomm. of the S. Comm, on Labor and Public Welfare, 92d Cong., 1st Sess. (1971) ..................................... 25 Legislative History of the Equal Employment Opportunity Act of 1972 ................... ..;... 42,43,44 45,47,59,69 S. Rep. No. 92-415, 92d Cong. 1st Sess (1971)...... 25 118 Cong. Rec...................................... 45 Page v m Page Other Authorities K. Davis, Administrative Law § 20.07.................... 60 Equal Employment Opportunity Commission, Eighth Annual Report for FY 1973 ..................... 56 Federal Practice And Procedure, Civil § 1785 (1st ed. 1972) ........................................ 68 Proposed Amendments to Rules of Civil Procedure, 39 F.R.D. 69 (1966) ................................... 35 7A Wright & Miller; Federal Practice And Procedure, Civil § 1785 (1st ed. 1972) ......................... 67 U. S. Commission on civil Rights, The Federal Civil Rights Enforcement Effort, 1974 Vol. V 56,61 'Civil Rights Act 1964, 84 Harv. L. Rev. 1109 (1971).. 42 Development in the Law, Employment Discrimination And Title VII of the civil Rights Act of 1964, 84 Harv. L. Rev. (1971) ............................. 42 IN THE UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT Nos. 75-2068, 2069 NAPOLEON CHISHOLM, Appellee, v s . UNITED STATES POSTAL SERVICE, et al., Appellants. On Appeal From The United States District court For The Western District Of North Carolina Charlotte Division BRIEF FOR APPELLEE Statement Of Issues Presented 1 , In this civil action brought by a black federal employee to redress pervasive policies and practices of racial discrimi nation in agency employment practices pursuant to, inter alia. Jl / Under 42 U.S. C. § 2000e-16, emplovees of the united States Postal Service are federal employees'for all relevant purposes. § 717 of Title VII of the civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e-16: 1. Whether the district court properly allowed the action to proceed as a class action pursuant to Rule 23(a) and (h)(2), Fed. R. Civ. Pro.? 2. Whether the district court properly permitted inter vention in the action by five other black employees pursuant to Rule 24, Fed. R. Civ. Pro.? _2/ Statement Of The case This is a federal employee Title VII action for declaratory and injunctive relief against across-the-board racially discrimi natory employment policies and practices at the Charlotte, North Carolina branch of the United States Postal Service (hereinafter USPS Charlotte"). Plaintiff is Napoleon Chisholm, a long time black employee of USPS Charlotte , then employed as a mail carrier PMS-5. He brought the action on his behalf and on behalf of all other similarly situated persons after unsatisfactory administrative resolution of a substantiated charge of racial discrimination. Defendants are the united States Postal Service and certain postal officials who are % responsible for maintaining the employment policies and prac— tices complained of. _2/ Citations are to the Appendix, hereinafter "A."- the Record on Appeal, hereinafter "R.".y and the Administrative Record that was made part of item 6 of the Record on Appeal (See A. 1) here inafter "R. 6 Admin, r ." _3/ W. A. Shaw, officer in charge of USPS Charlotte; E. T. Klassen Postmaster General of the united States; and Michael R. Greeson. Director of Personnel of USPS Charlotte. 2 A. Administrative Proceedings plaintiff Chisholm filed a formal administrative complaint of racial discrimination pursuant to U. S. Civil Service Commission regulations set forth at 5 C.F.R. Part 713, attached hereto as 4_/ Appendix A, infra. (A. 64-65). As is true throughout the entire administrative process Mr. Chisholm was not represented by counsel. The complaint states that the "specific action or situation complained of" is: 3. (a) On March 4, 1972, the position of Finance Examiner, level 9 was filled by Mr. Robert L. Wallace and on March 13, 1972, the position of Budget Assistant, level 8 was filled by Mr. L. B. Holland; I was denied an equal opportunity to be considered for the above positions. (b) That such denial of equal opportunity for black employees in relation to promotion in the U. S. Postal Service, Charlotte, N.C. is a continuing discriminatory practice. (A. 64). Mr. Chisholm gave as "the date of the alleged act of discrimination," " [s]pecifically: March 4, 1972 and March 13, 1972" and " [g]enerally: 1960 through present time." The following were set forth as reasons to believe there was discrimination: 7. In being denied the equal opportunity to be considered for the aforementioned positions, I was informed by the Personnel Office that I did not meet the specialized experience required, in that, at least one year of specialized experience must have been at a level of difficulty comparable to not more than 3 levels and 2 levels On March 30, 1972, after inconclusive informal proceedings, 4 / The complaint is a letter which follows the format prescribed In Postal Service regulations implementing 5 C.F.R. Part 713. The format is set forth in Brief For The Appellants 3 n. 2. below the position to be filled, 9 and 8 respect fully [sic]. Therefore, since I am a level 5 carrier I was denied the opportunity to compete for the positions. However, in subsequent adver tisements with the same stipulation above; Mr. C. C. Claud and Mr. Leonard W. Kerr, both level 5 and both white employees were granted an opportunity to compete for level 8 positions on March 10, 1972 at 10:30 a.m. and 11:00 a.m., respectively [sic]. On March 17, 1972, Mr. Jack R. Polk, a white employee, level 4 was granted an opportunity to compete for a level 8 position advertised with the same stipulation. Therefore, I contend that the aforementioned stipulation is a manipulated tool of management whereby discrimination in general is practiced by management against the black employees and in this case specifically against me. In that I firmly believe that I am the more qualified employee. In regards 3-b above: because of the lack of the accessibility to record examination the below contentions are not based on specific statistics, however they are in my opinion, statistically inferred based on 12 years of competent observation - stated within a 95% to 99% competence level. (a) That less than 1% of the total supervisory staff, level 7 and above is black. (b) That the total number of black supervisors appointed since 1960 is less than h of 1% of the total number of white supervisors appointed since 1960. (c) That the total number of times that a black supervisor has chaired a position on the Promotion Advisory Board is less than h of 1% of the total number of times that it has convened. (d) That the white employee has been consistently "detailed" to the open positions and allowed to work in the position on an average of 1 year before it goes up for bid, thus giving the "detailed" employee a definite advantage over any other applicant. (e) That the "detailed" employee gets the position regardless of the qualification of any applicant competing against him. (f) That less than h of 1% if any, black employees, are "detailed" to supervisory and other staff positions. As a result, it is through the "detailed process" which is unadvertised, and the convening of a biased Promotion Advisory Board that willful and consistent discriminatory practices in promotions against the black employee, has and is prevailing in the Charlotte, N. C. Postal Service. (A. 64-65). The district court found that, "[i]t is undisputed that . . . in his formal complaint, the plaintiff raised broad class-wide issues of discrimination" (A. 37). As required by U. S. Civil Service Commission regulations, an investigation was conducted by an investigator employed by _!/the Postal Service. On the basis of a review of the investi gator's report and considering only the denial of Mr. Chisholm's applications for promotion, the regional USPS Office of Equal Employment Compliance issued a proposed decision that the "allegation of discrimination due to your race is not supported; therefore we propose to dispose of your complaint of discrimination 5/ The investigator's report and attached exhibits are set forth in’ R. 6, Admin. R. 40-110. While the investigation apparently focused on the specific denial of the two promotions, the following exhibits pertain to discrimination against black employees generally: "No. 5: May 1971 Minority Census Report for the Charlotte, North Carolina Postal Installation" (A. 66); "No. 6: Field Report on EEO Program for Progress (POD Form 1789) for the period of December 1, 1970 to May 31, 1971" (A. 67-68); "No. 7: Field Report on EEO Program for Progress (POD Form 1789) for the period of May 31, 1971 to November 30, 1971" (A. 69-70); "No. 8: Analysis of Promotions made within the Post Office Branch of the Charlotte, North Carolina Postal Installation during the period of April 1, 1971 to March 31, 1972;" "No. 10: Applications of white level PS-5 personnel considered for the position of Safety Assistant, PMS-8 and copy of posting of the position dated February 18, 1972;" "No. 11: Application of white level PS-4 employee considered for the position of Training Assistant, PMS-8 and copy of posting of the position dated February 23, 1972" (R. 6, Admin. R. 43-44, 56-72, 86-110). as not being supported" (R. 6, Admin. R. 33). Mr. Chisholm was informed that he could request an administrative hearing if dissatisfied with the proposed decision, and he did so (R. 6, Admin. R. 32). A hearing was held September 21, 1972 at which some evidence of class-wide discrimination was presented. In his recommended decision, the hearing examiner considered only " [hasp the complainant been improperly denied consideration for promotion?" (A. 56). The examiner found "that the complainant was improperly denied consideration for the position of Finance Examiner, but that he was not improperly denied consideration for the position of Budget Assistant" (A. 61-62), and recommended that, "The preponderence of the evidence supports the allegation of discrimination because of race" (A. 62). Thereupon _6/ 6/ The transcript and exhibits are set forth at R. 6 Admin. R. 118-233. 7/ See infra at 14-16, 18-20, see also A. 71. 8/ The following was the recommended relief: Since the evidence shows an inconsistency in the application of the qualifications standards by the Personnel Office of the Charlotte Post Office, it is recommended that for at least one year, all determi nations of eligibility and/or ineligibility of candi dates for positions in the Charlotte Post office be audited by the Regional office before the lists of eligibles are referred to the selecting official. It is also recommended that the complainant be given priority consideration for promotion to the first available position for which he applies in which he meets the minimum qualifications. (A. 62). 6 on December 29, 1972, the national office of USPS Equal Employment Compliance accepted the examiner's proposed findings, recommended decisions and recommended action in a short letter of final decision (A. 63). The letter also did not address allegations of class-wide discrimination. Mr. Chisholm was given the option of appealing to the Board of Appeals and Review of the U. S . Civil Service Commission (presently the Appeals Review Board) or filing a civil action pursuant to Title VII; he chose the former (A. 52-54). Mr. Chisholm's January 14, 1973 letter of appeal states; After careful consideration of the various factors leading to his decision, I have concluded that I cannot and will not accept his decision. Therefore, on behalf of all of the minority employees in the Charlotte, N. C. Post Office and myself I am appealing to you for equitable relief from the practices of discrimination against the minority employees by management in the Charlotte, N. C. Post Office. _ V Among his reasons for appeal were: First, "the decision leaves intack [sic] an unjustified Promotion Appeals Board which has only one black supervisor on it; and no female members." 9/ other reasons for appeal were (a) that the- decision wrong fully omitted the recommended auditing period of "at least one year" and wrongfully left auditing to the ineffective regional office; (b) the white employee's promotion to methods and standards analyst PMS-10, see infra at 14 n. 15, should be declared null and void; and (c) the promotion of the white employee who previously had been detailed to and was ultimately selected for the finance examiner PMS-9 position should be declared null and void and Mr. Chisholm placed in the position retroactive to March 4, 1972. 7 S econd, " [t]he decision makes no effort to correct the discrimi nation practices of management via use of the 'detail1 process (A. 53). Note: that in the Hearing management made no effort to defend their method of "detailed" promotions whereas it was pointed out by me and testimony given as to just how this is done. (1) the opening to which they can detail an employee is not made known to the entire work force, there fore they hand pick a "buddy," detail him to the position and allow him to work it for a considerable length of time, "normally 6 months to a year and a half," then, they place the position up for bid as if it just came open. Added to that is the fact that they load the Promotion Advisory Board with two people who usually are instrumental in detailing their "buddy" employee. As a result their "buddy" gets the promotion. Now place yourself on that Promotion Board as the third member and you are reviewing an applicant thats [sic] been working the position in question for a least a year, and it has been prior assured that there is no reported discrepancy in his work performance. How would you vote? I am therefore requesting that you direct the Charlotte Post Office to make known to all employees of any and all positions to which an employee can be "detailed" prior to the filling of the position. And that the Charlotte Post Office allow any and all employees ample time to express their interest and qualification for the position prior to filling the "detailed" position. Your attention is directed to the fact that when an employee is detailed to a higher level position he is paid accordingly and its ultimately the same affect as a promotion. (A. 53-54). Thereafter on May 29, 1973, the final agency decision was affirmed except for reimposing the required one year auditing period (A. 48). The decision expressly stated that class^wide discrimination would not be addressed (A. 50). The district court found and it is undisputed that " [d]espite the clear language in Chisholm's formal complaint, 8 claiming pervasive racial discrimination quoted above, the administrative agency chose to 'interpret1 Chisholm's complaint as raising the limited claim of discrimination in the Finance Examiner and Budget Assistant jobs" only (A. 26). As "the decision of the Board [was] final and there [was] no further right of administrative appeal" (A. 51), this lawsuit was filed on June 27, 1973. B. Judicial Proceedings This suit for declaratory and injunctive relief against racially discriminatory employment practices at US PS Charlotte prohibited by the Fifth Amendment, 42 U.S.C. §2000e-16 and 42 U.S.C. §1981 was brought in the Western District of North 10/ Carolina, Charlotte Division (A. 4). Mr. Chisholm brought the action on his behalf and on behalf of all other persons similarly situated pursuant to Rule 23(a) and (b)(2), Fed. R. Civ. Pro. The complaint charges that "defendants follow a policy and practice of discrimination in employment against blacks on account of their race," and that "the policy and practice . . . has been and is implemented by the defendants, among other ways, as follows": refusing to consider plaintiff Chisholm for promotion to the positions of budget assistant and finance examiner; maintaining a policy of refusing to grant promotions to blacks; maintaining a policy of preventing 10/ Jurisdiction of the district court was invoked pursuant to 28 U.S.C. §§ 1331, 1343(4); 42 U.S.C. § 2000e-16, 42 U.S.C. § 1981 and 28 U.S.C. §§ 2201 and 2202. 9 blacks from attaining supervisory positions; and maintaining a policy of excluding blacks from the "promotion advisory board" which has responsibilities for recommending employees for pro- 11/ motion in the USPS Charlotte (A. 6). Thereafter, defendants filed their answer (A. 13). On August 22, 1974, five black USPS Charlotte employees - H. C. Rushing, William J. McCombs, C. A. Rickett, Milton J. Yongue and James F. Lee - filed a motion to intervene as parties plaintiff which alleged, inter alia, that they have been denied promotion and other employment opportunities by the defendants on account of their race; and that they have an interest in the business and transactions and policies which are the subject of the action and are so situated that the disposition of this action may, as a practical matter, impair or impede their ability to protect their interests in the action (A. 19). Attached thereto was a complaint in intervention which generally incorporated the allegations in the complaint. In a supplemental memorandum filed October 18, 1974, defendants renewed their objections to the action proceeding as a class action because, first, a trial de_ novo is impermis sible and, second, exhaustion of adminstrative remedies by members of the class was lacking (R. 29). Defendants also objected to intervenors' motion because of lack of exhaustion of administra tive remedies by intervenors. A hearing on all pending motions 11/ On March 5, 1974, the district court decided several pending motions (A. 12), including, inter alia, (1) denial of defendant's motion to dismiss (A. 9); (2) allowing plaintiff's motion to compel answers to plaintiff's first interrogatories; and (3) permitting a full hearing on the factual issues, i.e., trial de novo. 10 was held December 13th and the lower court issued a memorandum opinion and order May 29, 1975 (A. 24). The district court ordered that, inter alia, (1) the action proceed as a trial de_ novo as in private employee Title VII actions; (2) the action proceed under 42 U.S.C. § 1981 as well as Title VII; (3) the action be 12/ certified and allowed to proceed as a class action; and (4) the intervention be allowed (A. 42-43). The opinion specifically rejected the government's trial de novo and lack of exhaustion contentions against class action and intervention, choosing instead to apply recognized Title VII law developed in private employee actions to decide these procedural questions (A. 35-40). The district court certified the trial de_ novo, class action and intervention issues for an immediate interlocutory appeal to this Court pursuant to 28 U.S.C. § 1292(b) (A. 42) and, subsequently, the additional issue of whether the remedy avail able to federal employees under Title VII is exclusive and thus preempts other available remedies (A. 45). On August 8 and 13, 1975, the petition for leave to appeal the four issues was granted and the appeal permitted by this Court. Later, briefing 12/ The class was defined as consisting conditionally of all black persons who are employed or might be employed by USPS Charlotte limited, classified, restricted, discharged, excluded or discriminated by defendants in ways which deprive or tend to deprive them of employment opportunities and otherwise affect their status as employees or applicants for employment or pro motion because of their race or color. The government's brief fails to acknowledge that the lower court's definition of the class "is conditional and may be modified at any stage prior to final determination of the action on the merits" (A. 43), see pp. 9, 25-32 of the government's brief. 11 ■was deferred until the Supreme Court's decision in two pending cases. On June 1, 1976, the Supreme Court decided that federal employees are entitled to the same right to a trial de_ novo as private employees under Title VII in Chandler v. Roudebush, 44 U.S.L.W. 4709, and that Title VII is the exclusive remedy for federal employment discrimination in Brown v. General Services Administration, 44 U.S.L.W. 4704, thereby pretermitting independent consideration by this Court of the trial de novo 13/ and exclusive remedy issues. The class action and intervention questions, which raise important issues concerning whether Rule 23 and 24, Fed. R. Civ. Pro., procedures which safeguard effective judicial enforcement of Title VII rights of private and state or local government employees are unavailable to federal employees, remain to be considered and decided. Statement of Facts The district court held that, "This Court's conclusion that its discretion should be exercised to grant this case class action status is supported by the fact that (1) the appropriate administrative agency has limited through 'interpretation'’ its review of plaintiff's formal complaint to only some of the discriminatory charges contained therein, thus making it difficult if not impossible for Chisholm to raise class issues except in 13 / Plaintiff Chisholm agrees with the government that the dTstrict court's decision permitting a trial de novo should be affirmed in light of Chandler v. Roudebush, supra, and that the decision that this case may proceed under 42 U.S.C. § 1981 should be reversed in light of Brown v. General Services Administration, supra. 12 this forum; and (2) there is some evidence in the record . . . which suggests there may have been class-wide discrimination in the Post Office which has left lingering present discriminatory effects."— A. Discriminatory Denial Of Plaintiff Chisholm's Applications Plaintiff Chisholm has been employed by US PS Charlotte since 1958, except for two years military service (R. 6, Admin. R. 74). In early 1972, Mr. Chisholm, then a mail carrier PMS-5, applied for two accounting positions, finance examiner PMS-9 and budget assistant PMS-8 (A. 24, 56). Mr. Chisholm's application for finance examiner was improperly rejected for failure to meet specialized experience requirements, although Mr. Chisholm met substitute educational requirements. The undisputed conclusion of the administrative hearing examiner, which the agency accepted, was that Mr. Chisholm "had sufficient college credits to substitute for the required specialized experience and that he was improperly denied the opportunity to be considered for the position of Finance Examiner" (A. 58-63). The administrative record also indicates that the denial of •^/ Although plaintiff has not had a full opportunity to develop the merits of the case, facts concerning the denial of plaintiff Chisholm's applications and patterns of employment discrimination against blacks generally are established in the administrative record submitted to the Court by defendants with their motion to dismiss (A. 1) and in some of the discovery materials already filed with the Court (A. 1—3). Parts of the administrative record are set forth in A. 48-75 and the complete record at R. 6, Admin. R. 1-233. 13 Mr. Chisholm's applications has implications for discrimination / against black employees generally in several respects. First, white employees of similar grades whose applications also did not comply with comparable required years of USPS specialized experience nevertheless were concurrently granted the opportunity to compete for positions equal in grade to those 15/ Mr. Chisholm was denied consideration for. The undisputed conclusion of the administrative hearing examiner, which the agency accepted, was that "the application of published qualifi cation standards at the Charlotte Post Office have not been applied to certain white candidates, but that no deviation from the standards were granted in consideration [Mr. Chisholm] for positions for which he has applied" (A. 62-63). Second, Mr. Chisholm's assertion that the white employee ultimately selected for finance examiner was unfairly preferred, preselected and qualified by supervisors who had previously "detailed" him to the examiner position, is supported by the testimony of another witness, _ unrebutted and uncontradicted in 16/ the administrative record. 15/ Thus, a white PMS-4 employee was determined to be eligible for consideration for training assistant PMS-8 without any specialized experience or substitute education (A. 59-60); a white PMS-6 employee was considered eligible to compete and ultimately selected for methods and standards analyst PMS-10 without any specialized experience and on the improper basis of a test (A. 60-61) two white PMS-5 mail clerks were determined to be eligible for consideration for safety assistance PMS-8 on the basis of non- Postal Service experience (A. 58-59); and a white letter carrier was improperly considered for safety assistant PMS-8 on the basis of an insufficient detailed reference to previous employment experience (A. 61). R. 6, Admin. R. 182-184. 14 It was and still is my contention that I am a better qualified employee than Mr. Robert Wallace for Finance Examiner position level 9. Management made no effort to refute my position or to defend Mr. Robert Wallace's qualifications. However, I pointed out and testimony given that Mr. Wallace was a level 5, that his position was reranked to level 6, shortly thereafter he was given a level 7 job which he never worked, and was then detailed to level 9 Finance Examiner position for a year and three months before it went up for bid. And that the same two people who were instrumental in detailing him as well as manip ulating him on paper, to the various positions were the same two people who were on a three man Promotion Advisory Board which I was not allowed to appear before. Those two people were Mr. Carl Sims his immediate supervisor in finance and Mr. Harold R. Kennedy, Director. Gentlemen that was plainly a bias [ed] Promotion Board and a "buddy" system of Promotion. (A. 54). " [B]efore 1972 there were few, if any, black clerks or carriers detailed to higher level jobs" (A. 75). The hearing examiner, however, failed to address the question of the discriminatory impact of specialized experience requirements on Mr. Chisholm or other black employees' promotional opportunities in light of whites-only detailing. Third, USPS Charlotte promotion advisory boards which con sidered, inter alia, the applications for both the finance examiner and budget assistant positions were constituted in a manner that would limit and in fact did limit the membership 17/ largely to white supervisors. As a result, only one black supervisor had ever sat on promotion advisory boards at USPS Charlotte and he only since 1971. Mr. Chisholm's assertions 17/ A. 53; R. 6, Admin. R. 159-163, 213-214. 15 to this effect, although supported by the testimony of several witnesses, unrebutted and uncontradicted, also were not reached by the hearing examiner in his recommended decision B. Discrimination Against Black Employees Generally 1. Discriminatory Policies and Practices At this juncture, the record is most developed on the discriminatory impact of detailing. The heart of Chisholm's (and prospective plaintiffs-intervenors) claim of racial dis crimination is the "detailing" process, a system utilized to fill "temporary vacancies" in USPS. Details apparently have been given on the basis of highly subjective criteria. Plaintiffs contend blacks have been denied details and, consequently, are presently disadvantaged with respect to all pending and future promotions. Promotions in USPS are based to a great extent on past job experience and past work at various job levels. One method by which such experience is gained is through temporary "details." Thus, if plaintiff prevails and demonstrates by the evidence that blacks have been victims of a racially discriminatory detailing system, he contends he will further demonstrate that blacks presently seeking promotions are and will be disadvantaged because they do not have job experience or level experience they would have obtained absent discrimination. A cursory review of the Administrative Record in this case and some discovery material tends to substantiate plaintiff's claims of discrimination in the detailing process. James W. Toatley, the EEO Specialist for the Charlotte Post Office, reported on September 20, 1972: "Before 1972 there were few, if any, black clerks or carriers detailed to higher level jobs." The extent and reasons for this apparent discrimination in the detailing system were made more clear in [a] . . . colloquy between counsel for the plaintiff and Mr. Toatley during Toatley's deposition taken on November 12, 1974 (pp. 24-29 of the depo sition: 16 * * * Q. Do you have any explanation, Mr. Toatley, as to why a number of blacks who had college degrees were serving as clerks and carriers in the Post Office rather than some higher position? A. To be factual, I couldn't, you know, I can't give, you know, other than my own opinion. Q. Well, what is that? A. Well, during Carpenter's administration, they just weren't hired. I mean they just — they just didn't put them in higher levels. Q. You're saying because they were black? A. I would say so. (A. 27-33). See also supra at 14-15 and infra at 20. There are other indications of class-wide policies and practices with discriminatory impact that are lurking in the record. For example, defendants' answers to plaintiff's first interrogatories suggest that subjective discretion by the almost all-white supervisory force plays a critical role in at least two points in the promotion process (R. 24, Answers to Interr. 10-11 at 10-14). Thus, employees who take and pass the super visory examination, are placed upon a register. The Postmaster may consider as eligible for promotion any employee who has attained a score of 55% on the appropriate supervisor examination. Eligible employees to be considered are then appraised by their 18/ immediate supervisor and rated overall. Written appraisals 18/ Exhibit 5A, attached hereto as Appendix B infra at lb _ 4b. 17 of performance and potential are required in Section B. Factors to be considered in evaluating performance are "job knowledge," "work execution," "job relationships," "job demands," and "job conduct"; factors to be considered in evaluating potential are "learning capacity," "motivation," "judgment," "responsibility," and "technical ability." An overall rating is determined from 19/ Section B evaluation scores. Candidates are then interviewed 20/ by a promotion advisory board. The interview form requests scoring on "appearance, bearing and manner," "ability in oral expression," "stability and social adjustment," "mental qualities," "vitality," "maturity," "work attitudes," "motivation and interest" and "subject matter knowledge." The Postmaster then selects one of three names proposed by the advisory board. 2. Prima Facie Discrimination Overall workforce statistics compiled by USPS Charlotte for December 1, 1970 - May 31, 1971 constitute a prima facie showing of systemic racial discrimination (A. 57-58, see also 56). Of 1436 employees of all grades, 72.8% (1045 of 1436) were white and 27.2% (390 of 1436) black. Black employees are disproportionately concentrated at low grade positions and almost completely absent from high level positions. Thus, while 19/ The_appraisal form requests, in Section A, the following information "describing the employee's performance and ability": "attitude toward Postal Service," "knowledge of postal porcedures," "initiative," "ability to work effectively with others," "physical vitality," "emotional stability," "leadership ability," "integrity," "ability and willingness to make decisions," "mental alertness" and "personal conduct." 20/ Exhibit 7, attached hereto as Appendix B, infra at 5b . - 18 9.6% (138 of 1436) of all employees were in grades 2-4, only 3.3% (34 of 1045) of white employees but 26.7% (104 of 390) of 21/ black employees held such low level jobs. While 82.7% (1187 of 1436) of all employees are in grades 5-7, white employees were overrepresented (86.7% or 906 of 1045) and blacks underrepresented22/ (72.1% or 281 of 390). The pattern of white overrepresentation and black underrepresentation at grades 5-7 is true of all higher level as well. While 5.5% (79 of 1436) of all employees were at grades 8-10, fully 7.0% (73 of 1045) of white employees and 23/ only 1.9% (6 of 309) of black employees held such jobs. All 24/ twenty 11-17 grade level positions were held by whites. By the time Mr. Chisholm's administrative complaint was filed in March 1972, there was one high level black employee - at PMS-11, see 25/ supra at 15. 2-V Black employees were a majority at all these levels: grade 2, 80% (4 of 5); grade 3, 94.1% (16 of 17); and grade 4, 71.8% (84 of 113). Black employees are a majority at no other levels. 22/ Black employees held 24.7% (244 of 986) of PMS-5 positions, 17.6% (33 of 187) of PMS-6 positions and 26.7% (4 of 15) of PMS-7 jobs. 23/ At level 8, 8.7% (4 of 46) were black; at level 9, 12.5% (2 of 16) were black; and at level 10, none of 17 were black. 24/ This included 9 level 11 positions, 4 level 12 positions, 3 level 13 positions, 2 level 14 positions, 1 level 15 positions and I level 17 position. 25/ In fact, the disproportionality is greater when account is taken of the fact that white women (9.7% or 101 of 1046 white employees) are concentrated at lower level jobs and absent from all grades higher than level 8. Excluding white women and comparing black employees to white males alone would indicate greater statistical disparity. The total of 1046 white employees also includes all II ungraded rural carriers. 19 Available statistics on details to PMS-7 and higher positions, supervisory training and promotions, reflect the same pattern of statistical disparity (A. 67-70). As to detailing, of 113 details to grades 7-14, fully 86.7% (98 of 113) details were assigned to white employees and only 13.3% (15 of 113) to black employees in the December 1, 1970 - May 31, 1971 period. All 11 of the details to 11-14 level positions went to white employees. Similarly, in the May 31, 1971 - November 30, 1971 period, fully 83.8% (93 of 111) of all level 7-14 details went to white employees but only 15.3% (17 of 111) to black employees. As in the earlier period, all 7 of the details to positions at grades 11-14 went to white employees. With respect to employees chosen for supervisory training, fully 91.2% (134 of 147) of all employees receiving supervisory training were white but only 8.8% (13 of 147) black from December 1, 1970 to May 31, 1971. For the next six month period, 91% (172 of 189) were white but only 9% (17 of 189) black. In the December 1, 1970 - May 31, 1971 period, there were 16 promotions: 6 of 10 promotions to white employees and all 6 of promotions to black employees were in grades 2-7,while all 4 high grade promotions were of white employees. In the succeeding six month period, there were 32 promotions: 15 of 21 white employees and 10 of 11 black employees were promoted to 2-7 level positions while 6 of the 7 promotions to higher positions went to white employees. For the full 12 month period, 10 of 11 promotions to level 8-17 positions went to white employees. From April 1, 1971 to March 31, 1972, 11 of 15 promotions to level 8-9 positions went to white employees (R. 6, Admin. R. 69-72). 20 ARGUMENT Introduction It is clear that in actions brought by private company and state or local government employees pursuant to § 706 of Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e-5, it is unnecessary for all members of a class to seek administrative resolution of their individual complaints as a condition precedent to maintaining a Rule 23 class action; the Supreme Court has so held twice within the last two terms. Albemarle Paper Co. v. Moody, 422 U.S. 405, 414 n. 8 (1975); Franks v. Bowman Transportation Co., ___ U.S. ___ , 47 L.Ed. 2.d 444, 465- 466 (1976). It also is now clear that, " [a] principal goal of the amending legislation, the Equal Employment Opportunity Act of 1972 . . . was to eradicate 'entrenched discrimination in the Federal Service,* Morton v. Mancari, 417 U.S. 535, 547, by . . . according 1 [a]ggrieved [federal] employees or applicants . . . the full rights available in the private sector under Title VII,'" Chandler v. Roudebush, ___ U.S. ___, 44 U.S.L.W. 4709, 4710 (Sup. Ct. June 1, 1976). Chandler dealt specifically with whether federal employees suing under § 717 of Title VII, 42 U.S.C. § 2000e-16, are entitled to the same Title VII right to a plenary judicial proceeding or trial de_ novo under the Federal Rules of Civil Procedure as private employees rather than a-truncated review of the administrative record (as the government contended). In upholding the right to a trial 21 de novo, a unanimous Court looked to the plain meaning of statutory language and legislative history that "[t]he provisions of section 2000e-5(f) through (k) of this title shall govern civil actions brought hereunder," 42 u.S.C. § 2000e-16(d). It is those very sections of 2000e-5 which the Supreme court and all other courts have construed to allow a Rule 23 class action by a single employee who has 26/ exhausted his administrative remedies. The principal question presented in this federal Title VII action is not unprecedented in employment discrimination jurisprudence; precisely the same kind of issue has been litigated innumerable times in Title VII actions brought by 27/ 28/ private company employees and the United States. Plaintiff Chisholm is attacking a range of employment policies and practices that have the effect of discriminating against blacks as a class "by stigmatization and explicit application of a 26/ The government has phrased its objection to class certifi cation in terms of per se "jurisdiction" and "exhaustion". What is at issue however, is much narrower: there is no doubt that the district court had jurisdiction over the action or that Mr. Chisholm has exhausted his administrative remedies. The only question is whether the government’s additional and wholly technical bar to a Rule 23 class action was properly rejected. For the convenience of the Court, however, appellants will use the term "exhaustion" in referring to the government's contention. 27/ See, e.g., Qatis v. Crown Zellerbach Corp., 398 F.2d 496 (5th Cir. 1968); Jenkins v. United Gas Corp., 400 F.2d 28 (5th Cir. 1968); Bowe v. Colgate-Palmolive Co., 416 F.2d 711, 715 (7th Cir. 1969). 28/ See, e.g.. Graniteville Co. v. EEOC. 438 F.2d 32 (4th Cir. 1971); United States v. Chesapeake and Ohio Ry. Co.. 471 F.2d 582 (4th Cir. 1972); United States v. Georgia Power Co., 474 F.2d 906 (5th Cir. 1973). - 22 29/ badge of inferiority." Simply stated, federal employees seek no more or less than what employees of a private company 31/ or state or local government employer are entitled under Title VII. The federal government, on the other hand, seeks an exemption from challenges to systemic discriminatory policies and practices it itself has consistently encouraged in this and other courts against all other alleged discriminatory employers. The class action and intervention questions are but two of the narrow technical devices which government lawyers defending federal agencies in employment discrimination suits have raised in a comprehensive and concerted effort to forestall application to § 200e-16 actions, law developed in private employee Title VII cases. Other such contentions 30/ 29/ Sosna v. Iowa. 419 U.S. 393, 413 n. 1 (1975) (White, J., dissenting). Justice White, who dissented from the application of established Title VII law to class actions generally, went on to point out that congress in Title VII had given persons injured by such systemic discrimination "standing . . . to continue an attack upon such discrimination even though they fail to establish injury to themselves in being denied employment unlawfully." compare Franks v. Bowman Transportation Co., supra, 47 L.Ed. 2d at 455-457; Moss v. Lane Co., 471 F.2d 853 (4th Cir. 1973); Barnett v. W. T. Grant, 518 F.2d 543 (4th Cir. 1975). 3°/ See, e.g., Brown v. Gaston County Dyeing Machine Co., 457 F.2d 1377 (4th Cir. 1972), cert, denied. 409 U.S. 982 (1972). 31/ See, e.g., Morrow v. Crisler, 479 F.2d 960 (5th Cir. 1973), aff*d en banc, 491 F.2d 1053 (5th cir. 1974). - 23 concern trial de novo, remand to agency proceedings in 33/ properly filed cases, federal court authority to grant Rule 65 34/ _ _ 15/ preliminary injunctive relief, notice of right to sue, and 36 / application of Title VII substantive standards. Appellate courts have rejected the government's basic contention that Title VII principles developed in private sector cases do not apply in each of these contexts and squarely held that, "The intent of Congress in enacting the 1972 amendment to [Title VII] extending its coverage to federal employment was to give those public employees the same rights as private employees enjoy," Parks v. Dunlop, supra, 517 F.2d at 787. In rejecting the government's contentions, the lower court also expressly declared that federal employee Title VII actions should be treated like any other Title VII case; e.g., "Congress intended to give federal employees the same opportunity as private employees enjoy to seek class relief in a civil action" (A. 36). Thus, the district court's ruling permitting a class action and intervention is wholly consistent with how other courts have 32/ 32/ See, e.g., Chandler v. Roudebush, supra; Hackley v..Roudebush, 520 F.2d 108 (D.C. Cir. 1975). 33/ See, e.g., Grubbs v. Butz, 514 F.2d 1323 (D.C. Cir. 1975). 34/ see, e.g., Parks v. Dunlop, 517 F.2d 785 (5th cir. 1975). 35/ see, e.g., Coles v. Penny, 531 F.2d 609 (D.C. Cir. 1976). 36/ See, e.g., Day v. Weinberger, 530 F.2d 1083 (D.C. Cir. 1976) (burden of proof); Douglas v. Hampton, 512 F.2d 976 (D.C. Cir. 1975) (remedies); see also Morton v. Mancari, 417 U.S. 535, 547 (1974) (substantive law generally). With respect to the retro active effect of Title VII,. see Koger v. Ball, 497 F.2d 702 (4th Cir. 1974); Place v. Weinberger, ___ U.S. ___, 44 U.S.L.W. 3718 (Sup. Ct. June 14, 1976), vacating, 497 F.2d 412 (6th Cir. 1974). - 24 disposed of other narrow technical contentions raised by 3j/government lawyers defending employer agencies. If the court below had accepted the government's contentions on either trial de novo or class action, the result would have been that no broad effective judicial inquiry of USPS Charlotte employment policies and practices would have been permitted, notwith standing the "plain . . . purpose of Congress to assure equality of employment opportunities and to eliminate those practices and devices which have fostered racially stratified job environments to the disadvantage of minority citizens." McDonnell Douglas Corp. v. Green, 411 U.S. 792, 800 (1973), 38/ citing Griggs v. Duke Power Co.. 401 U.S. 424, 429 (1971). " [C]ourts should ever be mindful that Congress, in enacting 37 / The common purpose of the government's objections to the application of Title VII law is to nullify § 2000e-16, enactment of which the spokesman for federal agencies, the U„S. Civil Service Commission, unsuccessfully opposed in congress as unnecessary. See chandler v. Roudebush. supra, 44 U.S.L.W. at 4712 n. 8; S. Rep. No. 92-415, 92d Cong., 1st Sess. 16 (1971), reported in. Staff of Subcomm. On Labor of the Senate comm. On Labor and Public Welfare, 92d Cong., 2d Sess. 425 (Comm. Print 1972) (hereinafter "Legislative History"); see also Hearings Before the Subcomm. of the S. Comm, on Labor and Public Welfare, 92d Cong., 1st Sess. 296, 301, 318 (1971); Hearings Before the Subcomm. on Labor of the H. Comm, on Education and Labor, 92d Cong., 1st Sess. 386 (1971). 38/ See also Albemarle Paper Co. v. Moody, 422 U.S. 405, 417 (1975); Franks v. Bowman Transportation Co., 47 L.Ed. 2d 444. 461 (1976T-------------------- ------------ - 25 Title VII, thought it necessary to provide a judicial forum for the ultimate resolution of discriminatory employment claims, it is the duty of the Courts to assure the full availability of this forum." Alexander v. Gardner- Denver Co., 415 U.S. 35, 60 n. 21 (1973); Chandler v. Roudebush, supra. 44 U.S.L.W. at 4711. Title VII was amended to include 42 U.S.C. § 2000e-16 in order "to make the courts the final tribunal for the resolution of controversies over charges of discrimination," Roger v. Ball, 497 F.2d 702, 706 (4th Cir. 1974), for all employees. The result would be especially contrary to the purpose of Title VII in this action in which the Court below specifically found "a class action is not only proper in this case but it is also superior to all other options available to the Court" (A. 39). Appellants' contention that every member of the class must file an individual administrative complaint before a class action can be brought boils down to precluding any meaningful use of Rule 23, Fed. R. Civ. Pro., procedures in federal Title VII cases no matter how appropriate such treatment would be under Rule 23(a) and (b)(2). The position of the government on class actions is erroneous on several counts as decided by the lower court. First, the language of § 2000e-16 in no way restricts the right to maintain class actions as provided for by Rule 23. Second, the legislative history of the 1972 amendments to Title VII demonstrates congressional intent to allow broad class actions 26 and approval of prior judicial decisions to that effect. Third, the administrative process does not permit class claims to be accepted, investigated or resolved in an effective manner. Fourth, the appellees1 secondary contention that the district court abused its Rule 23(c) (1) discretion in broadly defining the provisional scope of the class is also erroneous. With respect to the district court's exercise of discretion also to permit intervention by black employees who have not previously sought administrative relief on their claims there likewise was no abuse of discretion. Intervention pursuant to Rule 24, Fed. R. Civ. Pro., is both proper and in accordance with applicable principles developed in private employee Title VII cases. I. A CLASS ACTION WAS PROPERLY CERTIFIED PUR SUANT TO RULE 23(a) AND (b)(2), FED. R. CIV. PRO.________________________________________ The lower court certified a class action and provisionally defined a broad class after concluding that maintenance of a class action was permissible on the basis of (a) statutory language under which "courts enforcing Title VII have found the class action vehicle as being particularly suitable to redress claims of racial discrimination in employment"(A. 35), (b) specific 1972 legislative history (A. 36-37) and (c) the fact that "it [is] difficult if not impossible for Chisholm to raise class issues except in this forum" (A. 37). The government contends that there is no jurisdiction for a class action and that the 27 conditionally defined class is too broad. Initially, however, we note what the government does not contend. First, the government no longer urges, as it did below, that, "'[wjhether federal employees can maintain a Title VII class action is best answered by deciding whether a Title VII action entitles federal employees to a trial de novo after administrative remedies have been unsuccessfully pursued. Clearly, if court review of a federal employee's discrimination charge were restricted to a review of the agency record a class action would not be possible as it would require exploration of factual issues obviously beyond the record of a single employee.'" Defendants' Supplemental Memorandum at 3 (R. 29) citing Pendleton v. Schlesinger, 8 EPD ^[9598 at 5569 (D.D.C. 1974). Indeed, the government's brief does not mention Chandler v. Roudebush, supra, in connection with the class action issue, although Chandler leave no doubt that federal employee Title VII actions are governed by principles developed in private employee Title VII cases. Indeed, decisions upholding the government's position on the class action issue were decided before Chandler and in reliance on an erroneous view of the trial de novo issue's effect on exhaustion requirements, see Predmore v. Allen, 407 F. Supp. 1053, 1065-1066 (D. Md. 1975); none of these 39/ cases is now cited. On the other hand, the D. C. Circuit 39/ Hackley v. Roudebush, supra, 520 F.2d 152-153 n. 177. 28 and all the district courts which correctly decided the trial de novo issue(because they concluded that Congress intended to give federal employees the same rights and remedies as private sector employees) also have, without,exception, permitted class actions, resolving exhaustion contentions as the lower court did. Thus, the government does not and cannot cite any reported court authority that directly supports its exhaustion bar. Second, the government does not contend that Mr. Chisholm should have filed a separate "administrative class action" in addition to his complaint as a condition to maintaining a Rule 23 class action. The government so argued in this court in Simmons 41/ v. Schlesinger, No. 75-2182, argued May 3, 1976, although federal district courts have found that there is no way such an 42 / administrative complaint could have been raised. The Justice 40/ 40/ Williams v. Tennessee valley Authority. 415 F. Supp. 454 7M.D. Tenn. 1976); Barrett v. U. S. Civil Service Commission, 69 F.R.D. 544 (D.D.cI 1975); Keeler v. Hills, 408 F . Supp. 386 (N.D. Ga. 1975); Ellis v. Naval Air Rework Facility, 404 F. Supp. 391, (N.D. Cal. 1975); Predmore v. Allen, supra; Sylvester v. U. S . Postal Service. 393 F. Supp. 1334 (S.D. Tex. 1975); Richerson v. Fargo. 61 F.R.D. 641 (E.D. Penn. 1974). 41/ In its brief in Simmons v. Schlesinger at 31, the government spoke to the contention that all members of a class must exhaust individually in private Title VII cases as "effectively end[ing] class actions in Title VII cases by limiting relief to those who file a charge with the EEOC or were named in a charge. Such a provision goes far beyond what [appellees] propound . . . " 42/ See, e.g.. Barrett v. U. S. Civil Service Commission, supra, 69 F.R.D. at 549-554; Williams v. Tennessee Valley Authority, supra, 415 F. Supp at 458-459; Keeler v. Hills, supra, 408 F. Supp. at 387-388; Ellis v. Naval Air Rework Facility, supra, 404 F. Supp. at 394-395. 29 Department has so conceded and the Solicitor General 44/ so approved. In Barrett v. U. S. Civil Service Commission, supra, 69 F.R.D. at 553, the district court specifically granted a declaratory judgment because Title VII requires modification of Civil Service Commission regulations to per mit "consideration of class allegations in the context of individual complaints." For the declaratory judgment and order to this effect, see 10 EPD ^10,586 at 6450, see also infra at Part I.C. of this brief. 43/ 43/ See, e.g.. Brief For The Defendants-[Appellees], McLaughlin v. Callaway, Fifth Circuit No. 75-2261, at p. 13 ("As interpreted by the Civil Service Commission the regulations do not permit filing of a class action administration com plaint."), reversing position taken in, 382 F. Supp. 885 (S.D. Ala. 1974). 44/ Brief For Respondents, chandler v. Roudebush, No. 74-1599, at p. 65 ("A district court I . has recently invalidated Commission rules that effectively prohibited administrative class actions. Barrett v. United States civil Service Com mission. . . . "). 40/ 40/ The Civil Service Commission has now approved in concept the propriety of administrative class actions and we expect that draft regulations imple menting Barrett will be published on or before February 16, 1976. 30 The government does not raise the administrative class action contention here, both because it is unsupport- able and exposes facts that plainly undermine their present contention. Thus, the government's elliptic reference to Barrett at p. 24 n. 9 of their brief appears to suggest that proposed revisions permitting separate administrative class action procedures are somehow permissible under Barrett. This of course is contrary to Barrett's holding on the declaratory judgment which the government did not appeal and, indeed, has elsewhere approved, supra. Some of appellant's counsel, who are also plaintiff's counsel in Barrett, under stand that the proposed revisions set forth at 41 F.R, 8079 have been withdrawn and are themselves being revised for being contrary to Barrett. Moreover, footnote 9 concedes that "the requirement of exhaustion will not necessarily require that each individual exhaust separately" in light of Barrett, although it is not clear the government understands what Barrett really stands for. This concession calls into question their present contention that all members of a class must individually exhaust administrative remedies. No legal doctrine justifies depriving these class members of the right to maintain a class action because the government chooses to urge an "exhaustion" bar bottom on illegal administrative refusal of federal agencies to consider "class allegations 31 in the context of individual complaints." compare Love v . Pullman Co. 404 U.S. 522 (1972). Third, the government raises no issues with respect to the propriety of the lower court's certification of the class pursuant to Rule 23(a) and (b)(2), the specific finding that "a class action is not only proper in this case but it is also superior to all other options available to the Court" (A. 39), nor the specific finding that it was "difficult if not impossible for Chisholm to raise issues except in this forum" (A. 37) aside from the question of the scope of provisionally defined class. Thus the government seeks to preclude a class action which, aside from scope of the provisionally defined class, would be wholly appropriate under safeguards of Rule 23(a) and (b)(2), and the best and only way to resolve the claims of systemic discrimination asserted. As demonstrated above, the government has not hesitated to change its horse midsteam or to advocate the most extreme of positions in its effort to stifle congressional purpose and remove Title VII as a practical means of curing systemic federal employment discrimination. Clearly, what the govern ment intends is to emasculate 42 U.S.C. § 2000e-16 enforcement suits as an effective weapon against class-wide discrimination. Appellee suggests that the government's present position should be considered in this light. 32 A. Class Actions Provided For In The Federal Rules Of Civil Procedure Are Not Precluded By The Statutory Language Of 42 U.S.C. 5 2000e-16 The right of federal employees to bring class actions to enforce § 2000e-16 guarantees of equal employment opportunity derives in the first instance from Rule 23, Fed. R. Civ. Pro., in accordance with 28 U.S.C. §§ 2072, 2073. Sibbach v. Wilson & Co., 312 U.S. 1 (1941). The Federal Rules of Civil Procedure, with certain exceptions not here relevant, extend to "all suits of a civil nature whether cognizable as cases at law or in equity or in admiralty." The federal courts thus have no discretion to make ad_ hoc determinations whether specific civil action statutes permit class action enforcement; class actions are permitted unless statutory language expressly precludes or limits class action treatment. Section 2000e-16, by its terms, permits judicial consideration of class actions after one named plaintiff exhausts his administrative remedies without the additional preclusive exhaustion the government argues for. As the lower court put it: "It is undisputed that Chisholm has exhausted his administrative remedies, and, in his formal administrative complaint, the plaintiff raised broad class-wide issues of discrimination. It is well settled that a single plaintiff who has met the procedural prerequisite under Title VII may maintain a class action in court on behalf of all others similarly situated" (A. 37). There is no doubt after the Supreme court's landmark decision in Chandler v. Roudebush, supra, that federal employee Title VII actions, like § 2000e-5 suits, are "civil actions" fully 33 governed by the Federal Rules. "The Congress . . . chose to give employees who had been through [administrative] procedures the right to file a de novo 'civil action' equivalent to that enjoyed by private sector employees," 44 U.S.L.W. 4716. The necessity of § 2000e-5 trials de_ novo has been clear since Alexander v. Gardner-Denver Co., supra, and McDonnell Douglas v . Green, 411 U.S. 792, 798-799 (1973), and the propriety of class actions in Title VII enforcement suits since Griggs v. Duke Power Co., supra, 401 U.S. at 429-30. Implicit, therefore, in the general right to a trial de novo, is the specific right of a plaintiff, in appropriate cases, to prosecute class actions pur suant to Rule 23 in a fashion equivalent to § 2000e-5 class actions. The government's proffered preclusive exhaustion rule in derogation of this right is without basis or precedent in Title VII jurisprudence and contrary to Chandler. It also, at the very least, is wholly inappropriate in this action in which, as noted above, the lower court has held that Rule 23(a) and (b)(2) requirements are fully met, that the class action is "superior to all other options" and that the class action is the only practi cable means for considering the merits of the controversy. 1. Rule 23(b)(2) Fed.R. Civ. Pro. Nothing in Rule 23(b)(2), under which the class action was certified below, requires the government's exhaustion bar. The inquiry required by Rule 23(b)(2) was described by the Advisory Committee in the following broad terms: "Action or inaction is directed to a class within the meaning of this subdivision even 34 if it has taken effect or is threatened only as to one or a few members of the class, provided it is based on grounds which have general application to the class." Proposed Amendments to Rules of Civil Procedure, 39 F.R.D. 69, 102 (1966). The technical exhaustion bar of every member of the class filing an individual administrative complaint is thus contrary to the preeminent purpose of Rule 23(b) (2) to provide practically for full adjudication of claims against a defendant whose policies or practices have general application to a class. Moreover, Rule 23(b)(2) was specifically designed for actions "in the civil rights field where a party is charged with discriminating unlawfully against a class, usually one whose members are incapable of specific enumeration. See Advisory Committee's Notes, 39 F.R.D. 98, 102" (A. 39); Barnett v. W. T. Grant, 518 F.2d 543, 547 (4th Cir. 1975); Johnson v . Georgia Highway Express, Inc., 417 F.2d 1122, 1124 (5th cir. 1969). What plaintiff Chisholm in the instant case seeks to raise and remedy in a court of law — systemic, class-"wide employment discrimination by USPS Charlotte — is precisely the across-the-board attack on all discriminatory actions by defendants on the ground of race that this Court in Barnett found "fits confortably within the requirements of Rule 23(b) (2)." As the Fifth Circuit has emphasized, " [i] f class-^wide relief were not afforded expressly in any injunction or declaratory order issued in Employee's behalf, the result would be the incongruous one of the court — a Federal court, no less — itself being the instrument of racial discrimination. . . . " Jenkins 35 v. united States Gas Corp., 400 F.2d 28, 34 (5th Cir. 1968), cited below at A. 35-36. As the lower court pointed out, Rule 23(b) (2) class actions are particularly appropriate in employment discrimi nation litigation. It has long been acknowledged by the courts that racial discrimination is by its very nature discrimination against a class. Oatis v. Crown-Zellerbach, 398 F.2d 496, at 499 (5th cir. 1968); Bowe v. Colgate Palmolive Co., 416 F.2d 711 (7th Cir. 1*969). As one court observed, 'if it exists, it applies throughout the class . . . [and] threatens the entire class.' Hall v. Werthan Bag Corp., 251 F. Supp. 184, at 186 (M.D. Tenn. 1966). Thus, courts enforcing Title VII have found the class action vehicle as being suitable to redress claims of racial discrimination in employment. 45/ (A. 35). This principle was also accepted by Congress in 1972 in considering the propriety of Title VII class actions for employment discrimination, see infra at part I.-B-. The class action device also facilitates framing of comprehensive injunctive and declaratory relief for the systemic features of employment discrimination Title VII expressly seeks to rectify. See, e.g., Albemarle Paper Co. v. Moody, supra; Franks v. Bowman Transportation Co., supra. 2. 42 U.S.C. S 2000e-16 On its face § 2000e-16 does not preclude or limit in any way the Rule 23 right of federal employees to bring private 45J compare the analysis set forth in Hackley v. Roudebush, supra, 529 F.2d at 152-153 n 177; Williams v. Tennessee valley Authority, supra. 415 F. Supp. at 457; Barrett v, U. S. Civil Service Com mission, supra, 69 F.R.D. at 555; Keeler v. Hills, supra, 408 F. Supp. at 388; Predmore v. Allen, supra, 407 F. Supp. at 1064-1065; Sylvester v. U. S. Postal Service, supra, 393 F. Supp. at 1340- 1341; Richerson v. Fargo, supra, 61 F.R.D. at 643. 36 enforcement actions in the form of class actions. In particular, there is nothing concerning special exhaustion requirements for class actions. Even in circumstances in which the face of a statute is ambiguous for some reason, the law is clear that class actions may be maintained. Thus, in Lance v. Plummer, 353 F.2d 585 (5th Cir. 1965), cert, denied, 384 U.S. 929 (1966), the contention was made in an action under Title II of the Civil Rights Act of 1964, 42 U.S.C.§§ 2000e et se%. that "the class action filed by the named plaintiffs was not an adequate vehicle upon which the trial court could enjoin conduct by the named defendants, and those in active concert with them, from denying rights to all Negro citizens," 353 F.2d at 590. Defend ants pointed out that Title n (1) authorizes a civil action only for preventive relief to "the person aggrieved" by the offender; (2) authorizes pattern or practice suits by the Attor ney General; and (3) contains the express proviso that "the remedies provided in this title shall be the exclusive: means of enforcing the rights based on this title." Considering these contentions and the statute as a whole, the court concluded that "Congress did not intend to do away with the right of named persons to proceed by a class action for [private] enforcement of 46/the rights contained in Title II of the Civil Rights Act." — 353 F.2d at 591. In Oatis v. Crown Zellerbach Corp., 398 F.2d — / Lance cited Sharp v. Lucky. 252 F.2d 910 (5th Cir. 1958), also a civil rights action, in which the limitation of the authority to bring an action under 42 U.S.C. § 1983 "to the party injured" was held not to prevent class action proceedings. 37 496 (5th Cir. 1968), the issue came up in the Title VII context . awith defendant contending that jurisdiction was absent for/class action because, inter alia, pattern or practice suits brought by the Attorney General are authorized. citing Lance v. Plummer. the Fifth circuit again rejected the preclusive contentions on the ground that "The Act permits private suits and in nowise 11/precludes the class action device.11 398 F.2d at 498 (emphasis added). Federal employee class actions, a fortiori, are not pre- 48/ eluded or limited by any special exhaustion requirement. First, any special exhaustion requirement for class action suits would have to rest not on any statutory language, but on statutory silence. Derogation of Rule 23 rights to maintain a class action necessarily requires a surer indication of legislative intent. Imposing such a requirement is especially awkard in light of the fact that the § 2000e-16 civil action scheme was specifically enacted to cure confusion about general exhaustion requirements11/ by providing explicit standards and to limit rather than to 47/ compare cases cited supra at 36 n. 45. 48/ This not to say that Congress cannot ever limit class actions; only that Congress must do so in clear and unambiguous language. See, e.g., Weinberger v. Salfi, 422 U.S. 749, 463-467 (1975), (provision in 42 U.S.C. § 405(g) requiring prior "final decision of the Secretary [of HEW] made after a hearing to which he was a party"), discussed infra at 52-53. A similarly worded provision was rejected during consideration of the 1972 Amendments to Title VII, see infra at 41-45. 49/ The House Committee report explained that the § 2000e-16 civil action right was needed, in part, because, "In many cases, the employee must overcome a u. S. Government defense of . . . failure to exhaust administrative remedies with no certainty as to the steps required to exhaust such remedies." Legislative History at 425. It would thus be anomalous to read into the statutory scheme an extra non-statutory exhaustion requirement when it was drafted to avoid just such problems of uncertainty. See Ellis v. Naval Air Rework Facility, supra. 404 F. Supp at 395. 38 expand exhaustion requirements. Second. § 2000e-16 is unlike the statutes considered in Lance and Sharp in that the equivalent "person aggrieved" language is not untested, but derives from the general § 2000e-5 provisions which had been uniformly construed before 1972 to permit class actions. Indeed, the "person aggrieved" language had been expressly construed to permit class actions in which only the named plaintiff had exhausted his individual administrative remedy and was thus eligible to bring suit, and Congress approved this construction in 1972. See infra at I.B. Third, § 2000e-16 is unlike the statutes considered in Oatis and Lance in that the private civil action is the only court enforcement mechanism available to federal employees. Suits by the EEOC or the Department of Justice are not authorized (indeed the Department of Justice or another federal agency must defend such suits). Plaintiff federal employees are not merely "private attorneys general," see, e.g., Newman v. Piggie Park Enterprises, 390 U.S. 400, 402 (1968), as are employees in the private sector; they are the only attorneys general. Moreover, § 2000e-16 is not just one of several judicial remedies; it is the exclusive remedy and intended to be comprehensive. See Brown v. General Services Administration. ___ U.S. ___, 44 U.S.L.W. 4704 (Sup. Ct. June 1, 1976). 50/ 50/ Under § 2000e-16(c), a federal employee has the absolute right to file a civil action in federal district court 180 days from the filing of his administrative complaint no matter what the stage of any administrative processing. See, Grubbs v. Butz, supra. Prior to the enactment of § 2000e-16(c) it had been assumed that final agency action was necessary. See, e.g., Harris v. Nixon, 325 F. Supp. 28 (D. Colo. 1971). An extra exhaustion requirement for class actions hardly comports with a scheme that instituted partial or incomplete exhaustion requirements to change contrary prior practice. - 39 The plain language of the statute unmistakably indicates that Congress intended no exhaustion hurdle for Rule 23 class actions. The Supreme Court has prohibited courts from reading into Title VII more than the precisely specified jurisdictional prerequisites. McDonnell Douglas Corp. v. Green, 411 U.S. 792, 798-99 (1973); Alexander v. Gardner-Denver Co., 415 U.S. 36, 47 (1974). In Green, the Court declared that "we will not engraft on the statute a requirement which may inhibit the review of claims of employment discrimination in the federal courts," and in Alexander that Title VII "vests federal courts with plenary powers to enforce the statutory requirements." It should also be noted that the Supreme Court has made clear that purported restrictions on civil action rights resulting from events at the administrative stage when employees are usually unrepresented are especially suspect. Chandler v. Roudebush, supra; Love v . Pullman Co., supra, 404 U.S. at 527 (1972); see also Sanchez v. 517 Standard Brands, Inc., 431 F.2d 455 (5th Cir. 1970). 51/ The government's position also amounts to imposing waiver of the right to bring a class action whenever there is any failure by often unrepresented employees to make express administrative class-wide claims of discrimination, since the agency provides employees with an "individual" complaint form that fails to mention, request, or otherwise elicit any class-wide claims, see infra at 62n.79. No knowing and intelligent waiver can be said to occur under such circumstances, Johnson v. Zerbst, 304 U.S. 458, 464 (1938), citing Aetna Ins. Co. v. Kennedy, 301 U.S. 389, 393 (1937); Hodges v . Easton, 106 U.S. 408, 412 (1882); Ohio Bell Telephone Co. v. Public Utilities comm., 301 U.S. 292, 306-07 (1937). If complainants do make class-wide allegations, they are usually discouraged and pre vented from doing so, see infra, at 61-62, or their claims are unaddressed, as was true of Mr. Chisholm's case. Thus, not only, is there no knowing and intelligent waiver of rights, but actual misrepresentation by the agency concerning its obligation to provide relief for class-wide discrimination. Compelling reasons, therefore, exist under Rule 23 and § 2000e-16 to apply the usual rule that - 40 B. The Legislative History Of The 1972 Amendment To Title VII Demonstrates Congressional Intent To Allow Rule 23 Class Actions 1. Legislative History As the lower court made clear, the government seeks to impose, by judicial action, a class action bar congress specifically refused to legislate in the 1972 amendments (A. 36). Compare Albemarle Paper Co. v. Moody, supra, 422 U.S. at 414, n. 8; Franks v. Bowman Transportation Co., supra, 47 L.Ed.2d at 465-66; Hackley v. Roudebush, supra, 520 F.2d at 152, n. 177; Williams v. Tennessee Valley Authority, supra, 415 F. Supp. at 456; Barrett v. U. S. Civil Service Commission, supra; 69 F.R.D. at 550-551. The contention that all members of a class must exhaust individually was rejected by Congress in reliance upon, inter alia, Qatis v. Crown Zellerbach Corp., supra, and Jenkins v. United Gas Corp., supra. These cases deal directly with the problem of requiring all class members to exhaust their individual remedies in § 2000e-5 actions and their reasoning applies equally 52/ well to § 2000e-16 actions. During the consideration 51/ (continued) "there can be no prospective waiver of an employee's rights under Title VII." Alexander v. Gardner-Denver Co., supra, 415 U.S. at 51. 52/ C&tjs v. Crown_Zelleybaqh C.Qrp ., supra, stated reasons why exhaustion by all class members will not advance the purpose of the Act: "Moreover, it does not appear that to allow a class action, within proper confines, would in any way frustrate the purpose of the Act that the settlement of grievances be first attempted through the office of the EEOC. It would be wasteful, if not vain, for numerous employees, _ 41 of H. R. 1746 in the House, Rep. Erlenborn introduced a substitute 53/ for the committee bill which proposed, in § 706(b), that "No order of the court shall require . . . the hiring, reinstatement, or promotion of an individual as an employee, or the payment to him of any back pay, if such individual, pursuant to Section 706(a) and within the time required by Section 706(d) neither filed a 54/ charge nor was named in a charge or amendment thereto." (§ 706(a) deals with EEOC charges and § 706(d) with EEOC charge deadlines.) Opponents made clear the importance of class actions to Title VII 52/ (Continued) all with the same grievance, to have to process many identical complaints with the EEOC. If it is impossible to reach a settlement with one discriminatee, what reason would there be to assume the next one would be successful. The better approach would appear to be that once an aggrieved person raises a particular issue with the EEOC which he has standing to raise, he may bring an action for himself and the class of persons similarly situated and we proceed to an examination of this view." 398 F.2d at 498. Similarly, the court in Jenkins stated: "And the charge itself is something more than the single claim that a particular job has been denied him. Rather it is necessarily a dual one: (1) a specific job, promotion, etc. has been denied, and (2) this was due to Title VII forbidden discrimination." 400 F.2d .at 32. " [I]t is perfectly clear that no procedural purpose could be served by requiring scores of substantially identical grievances to be processed through the EEOC when a single charge would be sufficient to effectuate both the letter and spirit of Title VII," Miller v. International Paper Co., 408 F.2d 283, 285 (5th Cir. 1969; B~owe v. Colgate-Palmolive Co., 416 F.2d 711, 715 (7th Cir. 1969); Robinson v. Lorillard Corp., 444 F.2d 791, cert, dismissed, 404 U.S. 1006 (1971); Barela v. united Nuclear Corp., 462 F.2d 149, 153 (10th Cir. 1972); Macklin v. Spector Freight Systems, Inc., 478 F.2d 979, 985 n. 11 (D.C. Cir. 1973); Developments m the Law, Employment Discrimination And Title VII of The Civil Rights Act of 1964, 84 Harv. L. Rev. 1109, 1221 (1971). 53/ Legislative History at p. 247. 54/ Legislative History at 147. 42 enforcement but the Erlenborn substitute passed in the House 56/ with exhaustion bar intact. The Senate Committee bill, however, contained no restrictions 57/ on class actions. The Senate committee stated its intent not to restrict class actions in its proposed § 706 provisions, specifically citing Oatis and Jenkins: 55/ 55/ Rep. Eckhardt argued: "The Erlenborn amendment . . . would wipe out class actions in the area of equal employment opportunity. In this area the courts have held that equal employment actions are customarily class actions whether they are so categorized or not. But this amendment would prohibit bringing class action suits on behalf of a whole class of persons — blacks, women, and so forth, who may be all suffering the same discrimination." Similarly, Rep. Abzug argued that: "The Erlenborn bill would eliminate the right of an employee to bring a class action on the behalf of all other employees similarly situated, a right which now exists under Title VII. * * * Now a member of a discriminated against class, or several members, can bring suit on behalf of their entire class, and seek an award of back pay, rein statement, or injunctive relief. The structure and pattern of employment discrimination will remain untouched unless large numbers of workers are affected. An award in favor of one complainant- will do little to discourage an employer bent on discrimi nating against a class of employees, but an award — or even the possibility of an award — on behalf of an entire class can effectively discourage this kind of unlawful discrimination. Legislative History at 276. 56/ Legislative History at p. 332. 57/ Legislative History at 335, et_ seq. - 43 This section is not intended in any way to restrict the filing of class com plaints. The committee agrees with the courts that Title VII actions are by their very nature class complaints [citing Oatis, Jenkins, and other cases in a footnote] and that any restriction on such action would greatly undermine the effectiveness of Title VII." sfl/ The Senate bill as passed contained no limitations on class 52/actions and the Section-by-Section Analysis of S.2515 reiterated the intent not to limit class actions in any way: In establishing the enforcement provisions under this subsection and subsection 706(f) generally, it is not intended that any of the provisions contained therein are designed to affect the present use of class action lawsuits under Title VII in conjunction with Rule 23 of the Federal Rules of Civil Procedure. The courts have been particularly cognizant of the fact that claims under Title VII involve the vindication of a major public interest, and that any action under the Act involves considerations beyond those raised by the individual claimant. As a consequence, the leading cases in this area to date have recognized that Title VII claims are necessarily class action complaints and that, accordingly, it is not necessary that each individual entitled to relief under the claim be named in the original charge or in the claim for relief. 60/ 58/ Legislative History at 436. 59/ Legislative History at 1779, et seq. 60/ Legislative History at 1773. 44 The bill that emerged from theConference omitted the Erlenborn provision. The Conference Section-by-Section Analysis of H.R. 1746 adopted the Senate Section-by-Section Analysis on class action, word for word in its comments on § 706(f)(1), 42 U.S.C. § 2000e-5(f)(1), adding only the concluding statement that "A provision limiting class actions was contained in the House bill 61/ and specifically rejected by the conference Committee." The general § 2000e-5(f) civil action procedural framework and the accompanying legislative history gloss is incorporated by reference in § 2000e-16(c) and § 2000e-16(d). The latter states "The provisions of Section 706(f) through (k) as applicable, shall govern civil actions brought hereunder." Moreover, the Conference Section-by-Section Analysis of H. R. 1746 specifically says of §§ 200e-16(c) and (d), "The provisions of Sections 706(f) through (k) as applicable, concerning private civil actions by aggrieved persons, are made applicable to aggrieved Federal employees or applicants" (emphasis added). Thus, the explicit 61y Legislative History at 1847. The preface of the Analysis states its purpose: "The analysis explains the major provision of H.R. 1746, the Equal Employment Opportunity Act of 1972, as agreed to by the Conference Committee of the House and Senate on February 29, 1972. The explanation reflects the enforcement provisions of Title VII, as amended by the pro cedural and jurisdictional provisions of H.R. 1746, recommended by the Conference Committee. In any area where the new law does not address itself, or in any area where a specific contrary intention is not indicated, it was assumed that the present case law as developed by the courts would continue to govern the applicability and construction of Title VII." (emphasis added) 62 / Legislative History at 1851. See also 118 Cong. Rec. 7169, 7566. 45 refusal to preclude class actions applies equally to federal employee Title VII actions. Indeed, it could hardly be otherwise since Congress made it clear that systemic, class-wide discrimination was endemic in the federal service, and that one of the primary deficiencies of the administrative complaint system was its failure to either recognize or correct such discrimination. Thus, the Senate Com mittee report questioned whether the Civil Service Commission understood that "the general rules and procedures that it has promulgated may in themselves constitute systemic barriers to minorities and women." Another task for the Civil Service Commission is to develop more expertise in recognizing and isolating the various forms of discrimination which exist in the system it administers. The Commission should be especially careful to ensure that its directives issued to Federal agencies address themselves to the various forms of systemic discrimination in the system. The Commission should not assume that employment discrimination in the Federal Government is solely a matter of malicious intent on the part of individuals. It apparently has not fully recognized that the general rules and procedures that it has promulgated may in themselves constitute systemic barriers to minorities and women. Civil Service selection and promotion techniques and requirements are replete with artificial requirements that place a premium on 'paper' credentials. Similar requirements in the private sectors of business have often proven of questionable value in predicting job performance and have often resulted in perpetuating existing patterns of discrimination (see, e,g., Griggs v. Duke Power Co........ ) The.inevitable consequence of this kind of technique in Federal employ ment, as it has been in the private sector, is that classes of persons who are socio-economically or educa tionally disadvantaged suffer a very heavy burden in trying to meet such artificial qualification. * * * Thus the provision in section 717(b) for applying "appropriate remedies" is intended to strengthen the 46 enforcement powers of the Civil Service Commission by providing statutory authority and support for ordering whatever remedies or actions by Federal agencies are needed to ensure equal employment opportunity in Federal employment. Remedies may be applied as a result of individual allegations of discrimination, CSC investi gation of equal employment opportunity programs, in Federal agencies or their, field installations, or. from review of agency plans of action and progress reports. Remedies may be in terms of action required to correct a situation regarding a single employee or group of employees or broader management action to correct systemic discrimination and to improve equal employ ment opportunity program effectiveness to bring about needed progress. The Commission is to provide Federal agencies with necessary guidance and authority to effectuate necessary remedies in individual cases, including the award of back pay, reinstatement or hiring and immediate promotion where appropriate. * * * An important adjunct to the strengthened Civil Service Commission responsibilities is the statutory provision of a private right of action in the courts by Federal employees who are not satisfied with the agency or Commission decision. 63/ The House Committee concurred in the diagnosis of the problem, but chose instead to transfer authority from the Civil Service 64/ Commission to the Equal Employment Opportunity Commission. Any doubt as to the import of § 2000e-16(c) and (d) is removed by the Supreme Court's decision in Chandler v. Roudebush, supra, and Brown v. General Services Administration, supra. In Chandler, the Court looked to the scheme established by statutory language as requiring generally the federal employee Title VII actions have the features of private employee Title VII actions, and that the "as applicable" language in § 2000e- 16(d) emphatically does not permit two different standards in Title VII litigation, 44 U.S.L.W. at 4710-12. Moreover, the Court looked 63/ Legislative History at 423-425 (emphasis added). 64/ Legislative History at 84. - 47 - to legislative history to document the principal purpose of the 1972 amendments "to treat federal and private employees alike" ■with respect to "the proper means for resolving the claims of federal employees," and in "a de novo 'civil action' equivalent to that enjoyed by private sector employees," 44 U.S.L.W. at 4716. Brown v. General Services Administration underscores the incorporation thrust of Chandler; "Sections 706(f) through (k), 42 U.S.C. § 2000e-5(f) to 2000e-5(k), which are incorporated as 'as applicable' by § 717(d), govern such issues as venue, the appointment of attorneys, attorneys' fees, and the scope of relief," 44 U.S.L.W. at 4707 (emphasis added). As noted above, Brown strengthens the conclusion that Title VXI, precisely because it is exclusive, must be as comprehensive and effective a remedy for federal employees as it is for all other employees, if not more so. 2. Case Law As against clear reason in statutory language and legislative history relied on by the district court to follow the prevailing Title VII exhaustion standard in federal employee Title VII class actions, the government's brief offers essentially no countervailing 65/ view of § 2000e-16's language or legislative historyi It presses 65/ The government's brief does not discuss the absence of preclusive statutory language at all. With respect to legislative history, it concedes that Albemarle Paper Co. v. Moody, supra, and Franks v. Bowman Transportation Co., supra, affirm that "Congress in 1972 refused legislatively to reverse Oatis and its progeny," but that "it cannot be assumed that the principle automatically - 48 two inconsistent lines of attack which have no basis or precedent in Title VII. This lack of grounding in Title VII is an insur mountable defect. As the Supreme Court put it in MeKart v . United States, 395 U.S. 185, 193 (1969), "[a]pplication of the [exhaustion of administrative remedies] doctrine to specific cases requires an understanding of its purposes and of the particular administrative scheme involved11 (emphasis added). 65/ (Continued) applies to the federal government," 12. However, the Supreme Court's decision in Chandler v. Roudebush, supra, that § 2000e-16(c) and (d) does make § 2000e-5 "automatically" applicable to federal employee actions is a more than sufficient reply. For example, the Court explained why construing the "as applicable" language in § 2000e-16(d) narrowly "would require a strained and unnatural reading of §§ 706(f) through 706 (k)." This Court pointed out in Lynch v. Alworth- Stephens Co.. 2 67 U.S. 364, 370, that "'the plain, obvious and rational meaning of a statute is always to be preferred to any curious, narrow, hidden sense that nothing but the exigency of a hard case and the ingenuity and study of an acute and powerful intellect would discover.1" To read the phrase "as applicable" in § 717(d) as obliquely qualifying the federal employee's right to a trial de novo under § 717 (c) rather than as merely re flecting the inapplicability to § 717(c) actions of provisions relating to the enforcement respon sibilities of the EEOC or the Attorney General would violate this elementary cannon of construction. 44 U.S.L.W. at 4712, see supra at . Indeed, even if the legislative history had been absolutely silent on any right to bring class actions, Rule 23 of the Federal Rules would still permit them under existing Title VII law. As to the government's citation to Senator William's reference to "individual law suits," 15 n. 5, it simply does not rise to the level of definiteness to refute the judgment that "nothing in the legislative history of [the 1972] Amendments would appear to signify a legislative intent so to restrict the . filing of class actions," Predmore v. Allen, supra, 407 F. Supp. at 1065, much less a sure indication to the contrary, see supra at Cf. Chandler v. Roudebush, supra, 44 U.S.L.W. at 4715, n. 35. 49 Looking, then, to the broad, remedial purpose of Title VII, and bearing in mind that " [r]acial discrimination is by definition class discrimination. If it exists it applies throughout the class . . . " Hall v. Werthan Bag Corp., 251 F. Supp. 184, 186 (M.D. Tenn. 1966), the exhaustion requirement urged upon this court by defendants begins to take on the appearance of hollow procedural formality. If indeed the gravamen of the complaint is systemic discrimination against a class, then what purpose is served by requiring that each class member individually run that allegation through the administrative machinery before bringing it to federal court? If administrative tribunals perceive no discriminatory conduct in the practices or policies of the federal agency under examination in one case, it is unlikely that they will be persuaded of its existence in another. And while the factual pattern of individual cases may differ, the central question upon which relief is dependent in each is whether defendants are guilty of discrimi nation against the class as a whole. The equitable remedies available to the court are such that individual claims may be accommodated contemporaneously with or subsequent to the granting, if allowed, of class relief. Williams v. Tennessee Valley Authority, supra, 415 F. Supp at 457. The "hollow procedural formality" that the government seeks to require is especially anomalous here. "It is undis puted that . . . in his formal administrative complaint, the plaintiff raised broad class^wide issues of discrimination" (A. 37). It was these very defendants who "limited through 'interpretation' [their] review of plaintiff's formal complaint to only some of the discriminatory charges contained therein, thus making it difficult if not impossible for Chisholm to raise class issues except in this forum" (A. 37). Had the defendants followed their own regulations, they would have examined administratively the very policies and 50 practices that the plaintiffs now seeks to challenge on a class-wide basis at the judicial level. Defendants cannot improperly narrow the focus of an 'individual' discrimi nation complaint at the administrative level and then claim that plaintiffs have failed to notify the agency of system-wide dissatis faction. Chisholm v. United States Postal Service, supra. 66/ Ellis v. Naval Air Rework Facility, supra, 404 F. Supp. at 395. 66/ The district court in Ellis noted that: Each of the named plaintiffs filed an "individual" administrative complaint pursuant to 5 C.F.R. § 713.211 et_ seg. Each and every of the "individual administrative complaints raised issues of policy and practice that are inherently class-type claims of discrimination. It is well-settled in the private sector employment discrimination cases that administrative complaints are to be construed broadly to encompass any discrimination that could be considered to grow out of the administrative charge. Danner v. Phillips Petroleum, 447 F.2d 159 (5th Cir. 1971); King v. Georgia Power Co., 295 F. Supp. 943 (N.D. Ga. 1968). Federal employ ment claims at the administrative level are also entitled to broad construction. The agency's own regulations require that the investigation of administrative complaints shall include: "(a) * * * thorough review of the circum stances under which the alleged discrimination occurred, the treatment of members of the complainant's group identified by his com plaint as compared with the treatment of other employees in the organizational seg- ' ment in which the alleged discrimination occurred, and any policies and practices related to work situations which may consti tute,- or appear to constitute, discrimination _, even though they have not been expressly cited by the complainant. 5 C.F.R. § 713.216(a) In addition, 5 C.F.R. § 713.218(c)(2) requires the complaint examiner to develop a complete record and to receive into evidence "information having a bearing on the complaint or employment policies and practices relevant t o the complaint * * *» 404 F. Supp. at 394-395. The same was true of Mr. Chisholm's administrative complaint. - 51 Every district court which has considered the government's contention with respect to the exhaustion standard adopted below that would "treat federal and private employees alike," Chandler v. Roudebush, 44 U.S.L.W. at 4716, has rejected the contention 67/ and endorsed the lower court's approach. The government first contends that "a class action cannot be utilized to confer jurisdiction over individuals who have not exhausted their administrative remedies," 11. Zahn v. Interna tional Paper Co., 414 U.S. 291 (1973), is relied on as supporting the general proposition. But Zahn is not only not a Rule 23 (b) (2) class action or a Title VII case, it does not even deal with exhaustion; the Supreme Court merely held in Zahn that Rule 23(b)(3) diversity class actions involving plaintiffs with separate and distinct claims were subject to the usual rule that there was jurisdiction under 28 U.S.C. § 1332(a) only over those 68/ plaintiffs satisfying the jurisdictional amount. The govern ment's brief then states that the "core principle in Zahn was reaffirmed and broadened by the Supreme Court in Weinberger v . Salfi, 422 U.S. 749 (1975)," 11. In Salfi,the Court held that class 67/ williams v. Tennessee Valley Authority, supra; Predmore v . Allen, supra; Barrett v. U. S. Civil Service Commission, supra, 10 EPD 10,794; Keeler v. Hills, supra. 68/ The Albemarle Paper Company made exactly the same conten tion, Brief of Petitioners, p. 66, Albemarle Paper Co. v. Moody, No. 74-389. The Supreme Court thought so little of it that the opinion does not mention Zahn. The Solicitor General did not bother to mention the contention in arguing that a "single charge is sufficient to satisfy the requirements of Title VII" and that 1972 legislative history demonstrates that Congress agreed with that construction of the Statute. Brief for the United States and the Equal Employment Opportunity Commission as Amicus Curiae, 31-33. 52 members in a statutory Social Security Act appeal from a "final agency decision" must meet the plainly stated prerequisites of 42 U.S.C. § 405(g) which confers the right to sue upon "[a]ny individual, after any final decision of the Secretary made after a hearing to which he was a party" (emphasis added). Every court which has considered Salfi has rejected its appli cation in Title VII actions, see Williams v. Tennessee Valley Authority, supra, 415 F. Supp. at 455-457; Predmore v. Allen, 407 F. Supp. 1067, 1068-1069 (D. Md. 1976); Barrett v. U, S. Civil Service Commission, 11 EPD 510,794 (D.D.C. 1976). Judge Kaufman put it most concisely in Predmore, "[T]he exhaustion rationale of Salfi is inapplicable. Jurisdiction exists herein pursuant, inter alia, to 42 U.S.C. §§ 2000e-5(f)(3) and 2000e-16(c), (d), which contain none of the jurisdictional restrictions set forth in 42 U.S.C. §§ 405(g), (h)," 407 F. 69/ Supp. at 1069. Moreover, the class action bar in 42 U.S.C. § 405(g) is precisely what the Erlenborn amendment sought to add to Title VII and Congress rejected, see supra at 41-45. Whatever Zahn and Salfi stand for, they do not affect rights recognized in Albemarle Paper Co. v. Moody, supra, and Franks v. Bowman Transportation Co., supra, given the 69/ Judge Morton's anaylsis in Williams is instructive. . . . The Court in Salfi was dealing with a very specific statute designed to accomplish a very specific purpose— namely, the resolu tion of individual claims which arise out of unique and independent factual backgrounds. Noticeably absent in typical Social Security claims are any allegations of sysgemic depri vations which might make class relief appro priate. It is simply too much to suppose that Congress anticipated class claims arising 53 purpose of Title VII and its basic scheme of administrative remedies. The government's second line of attack, however, indicates that it does not seriously contend that zahn and Salfi apply to 69/ (Continued) under the Social Security Act since the Act's entire thrust is toward providing relief on an individual, case by case basis. The Equal Employment Opportunity Act, on the other hand, was expressly designated by Congress as a broad, remedial statute aimed at eliminating discrimination against certain "classes" of employees. The Senate committee report accompaning the 1972 proposed provisions of § 706 (42 U.S.C. § 2000e-5) of the Act made this purpose quite clear. Not only is the nature and purpose of the Social Security Act markedly different than that of the Equal Employment Opportunity Act; a careful reading of the pertinent language of each statute demonstrates that their express procedural require ments are readily distinguishable. As indicated above, defendants emphasize the "finality" requirement common to both statutes. A closer analysis of the provisions of the Social Security Act relied on in Salfi, however, reveals that not only is a final agency decision required, but that the decision must be rendered "after a hearing to which [the claimant] was a party." The hearing requirement is significant in two respects. First, it is a specific, finite event which must occur before a claimant can take his case to federal court, unlike the more generalized reference to "final action" or "final disposition" which appears in 42 U.S.C. § 2000e-16(c). Second, it emphasizes the individualized nature of a claim arising under its provisions by expressly specifying that the claimant be a party to the hearing. No such pro cedural specification appears in § 2000e-16(c). Moreover, the Social Security Act specifically provides that " [t]he findings of the Secretary as to any fact, if supported by substantial evidence, shall be conclusive . . ." 42 U.S.C. § 405(g). Thus, the district court's function is expressly limited under the Act to a review of the administrative 54 Title VII exhaustion standards. Thus, the government concedes that "court of appeals decisions . . . have uniformly held that in private employment discrimination suits under Title VII, all class members need not exhaust their administrative remedies" and that the Supreme Court has so affirmed in Moody and-Franks, 14, but that the reasons which support the private sector exhaustion rule do not apply in federal employee Title VII actions. The government contends that because the U. S. Civil Service Commission and federal agencies, unlike the Equal Employment Opportunity Commission, have "plenary power to provide relief "if one complainant is unsuccessful at the administrative level, it does not follow — as it logically does in the private sector — that a subsequent complainant will not get relief," 19. However, the purported distinction is misdirected: The Civil Service Commission or other federal agency, like the EEOC, has notice and an opportunity to resolve class issues even when only one employee complains. Also, there is no reason to assume that the administrative resolution will be successful for another merely because of the formal existence of plenary remedial power. 69/ (continued) record. It is not surprising, then, that the Court in Salfi held a class action impermissible, since the district court would have no record to review for persons who had not exhausted their administrative remedies. Such is not the case under the Equal Employment Opportunity Act, for, if this court is correct in its conviction that a trial de novo is warranted under § 2000e-16, the interests of each member of the class could be fully set forth at trial. Williams v. Tennessee Valley Authority, supra, 415 F. Supp. at 457-457. 55 Moreover, the actual efficacy of federal administrative proceedings and exercise of "plenary power," as opposed to that of the EEOC, suggest that the reasoning of Oatis, with respect to the unnecessary and futile requirement of filing identical claims, applies with particular force to the federal sector. Civil Service Commission and federal agency procedures for resolving employment discrimination have been condemned 70/ 71/ by Congress, the courts, and the U. S. Commission on 72/ Civil Rights. Moreover, in spite of what the government characterizes as "the EEOCf's] . » . very limited arsenal of weapons," 17, in 1972 Congress went so far as to direct that the Civil Service Commission and federal agencies emulate the 73/ courts, see supra at 43-45 , and the EEOC, see infra at 69. The other reason proffered by the government for not following the usual Title VII rule is no less fantastic in 70/ See Morton v. Mancari, supra, 417 U.S. at 547. 71/ See, e.g., Hackley v. Roudebush, supra, 520 F.2d at 137-141, 171 (Leventhal, J. concurring); Ellis v. Naval Air Rework Facility. 404 F. Supp. 377, 383-384 - (N.D. Cal. 1975). 72/ The Federal civil Rights Enforcement Effort - 1974, Vol. V (July 1975) (relevant portions attached hereto as Appendix (infra). The civil Rights Commission report found, for instance, that the "plenary power" of the civil Service Commission was exercised so feebly fiscal year 1973 that retroactive relief, including backpay was provided to 22 employees, at 84-85. In the same fiscal year, the EEOC was able to obtain backpay for 22,000 employees in the telephone industry alone, in the amount of $45,000,000 (Equal Employment Opportunity Commission, Eighth Annual Report For FY 1973, p. 24). See also United States v. Allegheny-Ludlum Industries, Inc. 571 F.2d 826, 834-35, 852 n. 29 (5th Cir. 1975). 73/ "[T]hough it is true that the CSC exercises a quasi-judicial function in determing a federal employee's entitlement to relief under Title VII, neither its hearing and pre-hearing procedures, nor its trade record recommend it as an adequate surrogate for the district court." Williams v. T.V.A.; supra, 415 F. Supp. at 457-458 56 that it undermines the first part of the government's second line of attack emphasizing the particular individual characteristics of federal discrimination claims. The government baldly asserts "that class actions are unnecessary when injunctive relief is sought against a governmental defendant," 21, a claim that is wrong 14/ generally and notably so in a statutory scheme established in part because Congress contemplated and provided means for eliminating systemic discrimination in federal agencies, see supra at 46-47. The government points to the fact that Mr. Chisholm's administrative complaint resulted in monitoring of promotions for one year, a form of relief that Mr. Chisholm asserted was inadequate, see supra at 7n.9, and which points up the fact that "racial discrimination is by its very nature discrimination against a class" (A. 35) citing Oatis and Bowe v. Colgate Palmolive Co., supra and that the greater part of the class claims were consistently ignored, see supra at 3-9. Although across-the-board racial discrimination at USPS Charlotte is manifestly clear from the administrative record, it simply was never sought to be corrected in any sustained fashion, see supra at 3-9 , necessitating this enforcement action for injunctive and declaratory relief. As to the effect of sovereign immunity, this Court has already determined that "no rational purpose is served by invoking the doctrine" in the context of retrospective application of Title VII, Roger v. Ball, supra, 497 F.2d at 708-709. C. The Administrative Process Does Not Permit Class Claims To Be Accepted, Investigated Or Resolved Effectively Mr. Chisholm's administrative complaint states that he was discriminatorily denied consideration for promotion to finance examiner and budget assistant and "that such denial of equal 74/ See, e.g., Morrow v. Crisler, 479 F.2d 690 (5th cir. 1973), aff'd en banc, 491 F.2d 1053 (5th cir. 1974). 57 opportunity for black employees in relation to promotion in the U. S. Postal Service, Charlotte, N. C. is a continuing discrimina tory practice," supra at 3. The administrative record, although limited to his individual claim only, shows discriminatory dispensation of experience qualifications, discriminatory detail ing, discriminatory impact of qualifications, discriminatorily constituted promotion advisory boards, and across-the-board sta tistical disparities, see supra at 13-14. Nevertheless, the alle gations of class discrimination were neither addressed nor resolved. The lower court therefore held that "it [is] difficult if not impossible for Chisholm to raise class issues except in this forum" (A. 37), which the government does not contest, but which never theless should be placed in proper context. The narrowing of Mr. Chisholm's administrative complaint by postal and Civil Service Commission authorities pursuant to 5 C.F.R. Part 713 is all too typical in actual practice, although in violation of statutory command. 1. 42 U.S.C. § 2000e-16 The duty‘of th® Civil Service Commission and other federal agencies to consider systemic, class-wide discrimination in the administrative process derives from statutory command, not from the trigger of specific allegations. § 2000e-16(a) states "All personnel actions affecting employees or applicants from employment . . . shall be made free from any discrimination based on race 58 [or] color ..." (emphasis added) and § 2000e-16(b) confers authority on the Civil Service Commission to provide "appropriate remedies." The Senate committee report, quoted supra at 46-47 , explained the significance of § 2000e-16(a) and (b) when it directed that, "The Commission should be especially careful to ensure that its directives issued to Federal agencies address themselves to the various forms of systemic discrimination in the system and that remedies may be applied as a result of indi vidual allegations of discrimination, CSC investigation of equal employment opportunity programs in Federal agencies or their field installations, or from review of agency plans of action and progress reports. Remedies may be in terms of action required to correct a situation regarding a single employee or group of employees or broader management action to correct systemic dis crimination and to equal employment opportunity effectiveness to 21/ bring about needed progress." Whether an employee makes alle gations of systemic, class-wide discrimination in any administrative complaint, a fortiori, is unnecessary to initiate the agency's statutory obligation to scrutinize every case and search for indi cations of systemic discrimination. With this statutory injunction in mind, courts have ruled that "the CSC's regulations in effect require that agencies treat 75/ Legislative History at 423-424. 59 each individual's complaint broadly enough to encompass discrim ination that may be practiced against others similarly situated" 1 */ (emphasis added). In these cases, the district courts held, as did the courts below, that raising class allegations was a sufficient condition for certification of class actions. How ever, other courts have gone further to look at the administrative process in operation and found raising of class issues futile in light of actual practice, see infra . Thus,- the raising of class claims in Mr. Chisholm's administrative complaint was a sufficient but not a necessary condition for maintaining the class action certified below. 2. 5 C.F.R. Part 713 As Applied An examination of the 5 C.F.R. Part 713 administrative procedures for adjudicating discrimination claims as applied demonstrates that class claims cannot be effectively raised. This is a situation where there exists no adequate administrative remedy that had to be exhausted, see K. Davis, Administrative Law § 20.07, "[T]he very best which can be said for the Commission's regulations is that they are confusing and unclear as to whether 2^/ Hackley v. Roudebush, supra, 520 F.2d at 152, n. 177; Ellis v. Naval Air Rework Facility, supra, 404 F. Supp. at 395, also cited supra at 51-66; Keeler v. Hills, supra, 408 F. Supp. at 387-388; Predmore v. Allen, supra, 407 F. Supp. at 1065- 1066; Sylvester v. U. S. Postal Service, supra, 393 F. Supp. at 1340-1341. 60 they allow for the consideration of class allegations in the 77/ context of individual complaints or vice versa." As construed by the Civil Service Commission, it is clear that class claims cannot be made by an individual federal employee filing a complaint of racial discrimination. Thus, individual complaints are processed pursuant to 5 C.F.R. §§ 713.211 - 713.222; § 713.212 provides that those sections do not apply to "general allegation[s] of discrimination by an organ ization or other third party which [are] unrelated to an individual complaint of discrimination." The Civil Service Commission has authoritatively interpreted this language for federal agencies as not permitting "general allegations of dis crimination within the context of individual complaints of 78/ discrimination." This interpretation of the regulations has 77/ Barrett v. U. S. Civil Service Commission, supra, 69 F.R.D. at 552-554; Williams v. T.V.A., supra. 415 F. Supp. at 458- 459; U. S. Commission on Civil Rights, The Federal Civil Rights Enforcement Effort, 1974, Vol. V, Appendix C, infra at lc-26c. 78/ In a case involving NASA, an employee charged that she had been discriminated against when she was not selected for a par ticular promotion. She alleged that: [M]inorities, as a class, have been and are dis criminated against because of the Center's personnel policies and practices as they pertain to recruitment, hiring, initial assignments, job classifications, merit promotions, training oppor tunities, retention, and the terms, conditions and privileges of employment. The Appeals Review Board of the Civil Service Commission, in a letter decision included in Appendix D, infra. Id - 3d, affirmed 61 been explained in a recent memorandum to all government EEO Directors sent out by the Commission's Assistant Executive Director in charge of EEO, App. D, pp. 4d - 9d. The memorandum states that third-party allegations can be made by an indi vidual only "as long as the allegations relate to general matters 79/ and are not related to individual complaints." 78/ Continued the agency's rejection of these allegations of class discrimina tion as part of the individual complaint. It held that: There is no provision in the Civil Service regulations for the processing of general allegations of discrimination within the con text of individual complaints of discrimination. Rather, such allegations can only be raised "by an organization or other third party under the provisions of section 713.251." This ruling became the subject of litigation in Barrett v. Civil Service Commission, supra. 79/ Consistent with these rules, the complaint form that is the only means whereby an EEO complaint can be instituted does not suggest in any way that class claims can be raised. It requires > that a particular alleged discriminating official be named; it asks information concerning the individual complainant only; and it asks only what corrective action is requested for the individual, see Brief for the Appellants at 3, n. 2. These restrictions on the questions that may be raised by individual complaints derive from an action by the Commission itself in a case raising charges of religious discrimination in promotions. The then Board of Appeals and Review found dis crimination against Jewish employees generally and ordered relief for the individual complainants, B.A.R. Decision No. 713-73-465, App. D, pp. lOd - 17d. The Commission, exercising its authority under § 713.235, reopened the case for the purpose of establishing binding policy. It vacated BAR's decision on the ground that the complaint was not "a valid first-party com plaint, " since the claim was a general failure to promote Jewish employees since 1965, see letter of December 19, 1973, App. D, pp. 18d - 20d. 62 One consequence of these rules is that broad evidence of class-wide discrimination is often not even admissible in an 80/ EEO complaint adjudication. Finally, an employee must go to a counsellor within 30 days after some act of discrimination and only matters occurring within that short period may become the basis for the formal complaint. An example is the instant case in which Mr. Chisholm asserted that the date of the alle gation was "generally: 1960 through present time," see supra at 3. Any concept of a "continuing violation," a principle long-recognized by the courts in Title VII cases, has been 51/ squarely rejected by the Commission. an / Thus, in B.A.R. Decision No. 713-73-593, App. D, infra, pp. 21d - 27d, the refusal of the Complaints Examiner to permit cer tain witnesses at the hearing into an EEO complaint was upheld. B.A.R. held: The other witnesses requested by the complainant would not have first-hand knowledge of the com plainant's case, and it is assumed that they were to testify relative to the equal employment oppor tunity program with respect to Hispanic Americans, and particularly to Puerto Ricans. Any complaint involving a minority group agency-wide is a "third- party" complaint and it is processed under a dif ferent set of procedures (p. 23a). 81/ As regards the matter of "continuing" discrimina tion, 5 CFR 713-214 establishes a time limit in which a matter must be brought to the attention of an EEO Counsellor before that matter can be accepted as a valid basis for a complaint. Therefore, the requirement implies that a complaint must be over a specific employment matter which occurred at a spe cific time. There is no provision whatsoever for accepting non-specific complaints of "continuing" discrimination. Decision dated October 15, 1974, App. D, infra, at p. 26d. 63 As to the third-party complaint procedure under 5 C.F.R. § 713.251, Appendix A, infra, at 7a, the provision specifically states that it applies only to general allegations "by organ izations or other third parties" that are "unrelated to an individual complaint of discrimination" and the Civil Service Commission's explanatory memorandum, Appendix D infra, . makes it clear that a third-party complaint is not pos sible if the allegations relate to the complaints of any individuals. The government in the instant case does not assert that Mr. Chisholm should have filed such a complaint to raise class issues, see supra at 29-31, although it has done so in other cases unsuccessfully. See, e .g., Williams v. Tennessee Valley Authority, supra, 415 F. Supp. at 458-459; Ellis v. Naval Air Rework Facility, supra, 404 F. Supp. at 394- 395. The absurdity of not accepting, investigating or resolving class claims in individual administrative complaint and not accepting, investigating or resolving individual claims in third-party complaints has been appropriately characterized as "the CSC's own version of 'Catch 22,'" Williams, supra, 415 F. Supp. at 458; Keeler v. Hills, supra, 408 F. Supp. at 387- 388. The failure of the Civil Service Commission to provide a means to raise systemic class-wide discrimination has been 64 held to violate Title VII in Barrett v. U. S. Civil Service Commission, supra, as noted above, see supra at 30. The court " [d]eclared, that consistent with their responsibilities under 42 U.S.C. §§ 2000e, et seq., defendants must accept, process, and resolve complaints of class and systemic discrimination which are advanced through individual complaints of discrimination and must provide relief to the class when warranted by the particular circumstances of each class complaint," 10 EPD 5(10,586 at 6450. Clearly, the express class allegations in Mr. Chisholm's administrative complaint were adequate in every respect to put USPS Charlotte on notice as to the substantial probability of class-wide discrimination in employment; much less would have been necessary in light of the agency's statutory obligation and what regulations properly should require as to accepting, investigating and resolving class claims. D. The Broad Provisional Definition Of The Class was proper The district court's order below defined the class action as "con sisting of all black persons who are employed and who might be employed by the defendants at the Charlotte, Mecklenberg County, North Carolina branch of the United States Postal Service" subject to discrimination because of their race or color. The court then added, "This ruling is conditional and may be altered or modified at any stage prior to final determination of the action on the merits." The government's objection to the pro visional definition of the class is frivolous and can be dealt with briefly. 1. The government’s objection is not within the question of "whether the proceeding should be certified as a class action?" that the court below certified for immediate interlocutory appeal under 28 U.S.C. § 1292(b), that the government petitioned for leave to appeal and that this Court granted permission to appeal, see supra at 11. 2. The government's objection in any event is based on a distortion of the record. Nowhere does the government's brief acknowledge that the definition is provisional, see 65 supra at 11 n. 12. The fact that the definition occurred at an early point in the litigation, and, moreover, is expressly conditional, renders the objection premature at best. Assuming arguendo that the class definition is too broad, the court below pursuant to Rule 23 supervisory power will be able to further refine the class as discovery pro ceeds the record is developed and representation broadened. Indeed, the administratively untreated "continuing discrimina tion" claim of Mr. Chisholm, see supra at 3, and claims of the intervenors may very well moot the objection. Raising the breadth of the class definition for the first time in an interlocutory appeal on a partial record is precisely what Rule 23(c)(1) and the provisional definition in the instant case 83/ were properly intended to forestall. Cf. Barnett v. W. T. 82/ a related distortion of the record is the government's quotation of paragraph IV allegations in the complaint listing various discriminatory USPS Charlotte policies and practices, 7, but omitting the first part of the paragraph which states, "The defendants follow a policy and practice of discrimination in employment against blacks on account of their race. The policy and practice referred to herein has been and is implemented by the defendants, among other ways, as follows" (emphasis added)(A.6) 88/ Rule 23(c)(1), Fed. R. Civ. Pro. states both that the court shall determine whether a class action can be maintained "[a]s soon as practicable after the commencement of an action" and that "[a]n order under this provision may be conditional, and may be altered or amended before the decision on the merits." [W]hile the Court rules that the plaintiff has the right to represent all members of a general undefined class at this time, a more careful determination will be made setting out the definition of said class in accordance with Rule 23(c)(1) of the Federal Rules of Civil Procedure. This determination can be 66 Grant Co., supra, 518 F.2d at 547-48. 3. The present incomplete record demonstrates that even the stringent factual predicate the government argues for 84/ narrowing the class is absent. Certainly the statistical 83_/ (Continued) made more appropriately at a later time 'when there are more precise pleadings, enabling the . . . Court to equate and balance what the . . . (plaintiff) claims are the limit of the class against the tests of adequate representation, protection of the interests of the class, and manageability of the lawsuit.1 Judge Godbold's concurring opinion in Johnson v. Georgia Highway Express, Inc., supra, [417 F.2d at 1125]. Certain discovery procedures have been invoked and doubtless other such procedures will be used by both parties herein. Information thus developed will probably be helpful in ascer taining the proper scope of this action. Wilson v. Monsanto Co., 315 F. Supp. 977, 979 (E.D. La. 1970); see also Keeler v. Hills, 11 EPD 510,839 at 7767 (N.D. Ga. 1976); Rodgers v. U.S. Steel Corp., 69 F.R.D. 382, 384 (W.D. Penn. 1975) cf. Dillon v. Bay City Construction Co., 512 F.2d 801, 804 (5th Cir. 1975) . It is hornbook law that "the earlier the stage of the pro ceeding, the more liberally should the court construe the applic ability of Rule 23," Contract Buyers League v. F & F Investment Co., 48 F.R.D. 7, 14 (N.D. 111. 1969); 7A Wright & Miller; Federal Practice And Procedure, Civil § 1785 at 137-138 (1st ed. 1972). This is especially the case in Title VII litigation in which attacks on across-the-board discrimination are entirely proper and efficacious, see, e.g., Barnett v. W. T. Grant Co., supra, Longv. Sapp, 502 F.2d 34 (5th Cir. 19/4). 84 / The government contends that denial of detailing to black employees and their exclusion from promotion advisory boards were not within the scope of what USPS Charlotte should investi gate; the simple answer is that both practices were specifically alleged as discriminatory, are obviously "related" to even the narrowest characterization of Mr. Chisholm's administrative complaint, were investigated and are part of the administrative record that the court found improperly limited. As to hiring 67 prima facie case evident in the administrative record should have put USPS Charlotte on notice that a wide variety of related policies and practices should be investigated. Moreover, the government seems to forget that what Mr. Chisholm complained of was systemic discrimination, supra at 3-4, 7; that he was unrepresented, supra at p. 3 ; and that the district court has held that his administrative complaint was improperly limited. 4. The government asserts an erroneous legal standard whose restrictiveness is contrary to the language of the 85/ 86/ statute, legislative history, proper construction of 87/ relevant regulations, and, lastly, concededly prevailing 84/ (Continued) (and job assignment) Mr. James W. Toatly, the EEO Specialist for USPS Charlotte, testified in a deposition that blacks with college degrees were serving as clerks and carriers rather than some higher position because "during Carpenter's administra tion they weren't hired, I mean that just — they just didn't put them in higher levels" (A 33). That "[b]efore 1972 there were few, if any, black clerks or carriers detailed to higher level jobs" was part and parcel of systemic discrimination. As to testing validity, the use of tests with disparate racial impact has long been recognized as a suspect part of promotional process as legislative history expressly points out, see supra at 46-47. §5/ See supra at Part I.c.l 86/ See supra at Part I.B.l 87 / See supra at 56-60. Title VII standards. It is anomalous for the government to further contend that a more restrictive "like or related" standard should be applied than that developed in EEOC pro ceedings, in light of explicit congressional direction to "address . . . the various forms of systemic discrimination in the system," "recognize that the general rules and procedures . . . may in themselves constitute systemic barriers to minorities and women" and to take note that "Civil Service selection and promotion techniques and requirements are replete with artificial requirements that place a premium on 'paper' 89/ credentials," supra at p»46 88/ 88/ The proper scope of an EEOC investigation is properly broad, see, e.g., Graniteville Co. v. EEOC, 438 F.2d 32 (4th Cir. 1971); Georgia Power Co. v. EEOC, 412 F.2d 462 (5th Cir. 1969); Blue Bell Boots Inc. v„ EEOC, 418 F.2d 355 (6th Cir. 1969); Local No. 104, Sheet Metal Workers Int'1 Assoc, v. EEOC, 439 F .2d 237 (9th Cir. 1971); Motorola, Inc, v. McClain, 484 F.2d 1139 (7th Cir. 1973),. cert., denied, 416 U.S. 936 (1974); EEOC v. University of Hew Mexico, 504 F.2d 1296 (10th Cir. 1974); New Orleans Public Service, Inc, v. Brown, 507 F.2d 160 (5th Cir. As the government concedes "the 'scope' of the judicial complaint is limited to the 'scope' of the EEOC investigation which can reasonably be expected to grow out of the charge of discrimination" Sanchez v. Standard Brands, Inc., 431 F.2d 455, 466-467 (5th Cir. 1970) ; Danner v. Phillips Petroleum Co-., 447 F .2d 159, 161 (5th Cir. 1971); Gamble v. Birmingham Southern Ry Co., 514 F.2d 678, 687-689 (5th Cir. 1975); see government's brief at 27. 89 / Moreover, Congress went to some pains to require that federal agencies emulate the EEOC's investigative focus on systemic discrimination. "The Committee wishes to emphasize the signifi cant reservoir of expertise developed by the EEOC with respect to dealing with problems of discrimination. According[ly], the committee strongly urges the Civil Service Commission to take advantage of this knowledge and experience and to work closely with EEOC in the development and maintenance of the equal employment opportunity programs." Legislative History at 425. 69 II. INTERVENTION WAS PROPERLY PERMITTED PURSUANT TO RULE 24. FED. R. CIV. PRO. The lower court ruled, "the intervenors herein, as is evident from the proposed Complaint in Intervention, desire relief similar to that sought by Chisholm. There is no tension between Chisholm's claims and those of the prospective intervenors. The requested intervention is merely sought to add to and strengthen class representations, a procedure which is permissible under the Rule" (A. 37) (emphasis added). The government does not separately contend that the district court abused its discretion to permit intervention by co-plaintiff USPS Char lotte black employees is improper. It merely relies on its class action exhaustion contention. It is beyond cavil that the lower court did pro perly exercise its discretion in the circumstances of this case and for the reasons set forth in Oatis v. crown Zellerbach corp., supra, 398 F. 2d at 499 and McBroom v. Western Electric Co., 7 EPD ^9347 at 7575 (M.D..1974). CONCLUSION For the above stated reasons, the court should affirm the order of the district court to May 29, 1975 that the action be certified and al lowed to proceed as a class action and that the intervention be allowed. JULIUS LeVONNE CHAMBERSChambers, Stein, Ferguson & Becton Suite 730 951 So. Independence Blvd. Charlotte, North Carolina 28202 JACK GREENBERG CHARLES STEPHEN RALSTON MELVYN R. LEVENTHAL DEBORAH M. GREENBERG BILL LANN LEE Suite 2030 10 Columbus Circle New York, New York 10019 Attorneys for Appellee 70 CERTIFICATE OF SERVICE I hereby certify that on this 2nd day of October, 1976, copies of the foregoing Brief For Appellee were served on counsel for the parties by United States mail, postage prepaid, addressed to: William Kanter, Esq. John M. Rogers, Esq. Appellate Section, civil Division U. S. Department of Justice Washington, D. C. 20530 Michael S. Schofield, Esq. Asst. U. S. Attorney P. 0. Box 569 Charlotte, N. c. 28201 Attorney for Appellee APPENDIX TO BRIEF FOR APPELLEE APPENDIX A: 5 C.F.R. §§713.-211 — .222 And §713.251 23 12-21-72 Civil Service Commission 2 0 6 9 Agency Regulations for Processing Complaints of Discrimination . . , ' [fl 3855.211] !* \ ' ' Sec. 713.211 General.—An agency shall insure that its regulations governing the 'processing of complaints of discrim ination on grounds of race, color, religion, sex, o r national origin comply with the principles and requirem ents in §§ 713.212 through 713.222. ' •-i'jt- ■■■'“ ‘ ’■ : • 3855.212} • 1 : •>-•«! i . , Sec. 713.212 Coverage.— (a) T he agency shall provide in its regulations for the ac ceptance of a complaint from any. aggrieved . employee or applicant for em ploym ent with th a t agency who believes that he has been discrim inated against because of race, color, religion, sex, o r national origin.' A com plaint m ay also be filed by an organization for th e aggrieved person w ith his consent. Employment Practices v ,.-j - . (b) Sections 713.211 through 713.222 do not apply to the consideration by an agency of a general allegation of discrim ination by an organization o r o ther th ird party which is unrelated to an individual complaint of discrim ination subject to §§713.211 through 713.222. Section 713.231 applies to general allegations by organizations or o ther th ird parties.) [Sec. 713.212 reads as corrected by publication in the Federal R egister (37 F . R. 25699), effective D ecem ber 1, 1972.] : / [ f 3855.213] Sec. 713.213 Precom plaint processing.— (a) An agency shall require that an aggrieved person who believes that he has been dis crim inated against because of race, color, religion, sex, or national origin consult w ith an Equal Em ploym ent O pportunity Coun selor when he wishes to resolve the m atter. T he agency shall require the Equal Employ m ent O pportunity Counselor to make w hat ever inquiry he believes necessary into the m atte r; to seek a solution of the m atte r on an inform al basis; to counsel the aggrieved person concerning the issues in the m atter; to keep a record of his counseling activities so as to brief, periodically, the Equal E m ploym ent O pportun ity Officer on those ac tivities; and, when advised th a t a com plaint of discrim ination has been accepted from an aggrieved person, to subm it a w ritten report to the Equal Em ploym ent O pportu nity Officer, w ith a copy to the aggrieved person, sum m arizing his actions and advice both to the agency and the aggrieved person concerning the issues in the m atter. The Equal Em ploym ent O pportunity Counselor shall, insofar as is practicable, conduct bis final interview with the aggrieved person no t later than 21 calendar days after the date on which the m atte r was called to his attention by the aggrieved person. If the final interview is not concluded w ithin 21 days and the m atte r has not previously been resolved to the satisfaction of the ag grieved person, the aggrieved person shall be informed in writing at that time of his right to file a com plaint of discrim ination. T he notice shall inform the com plainant of his righ t to file a com plaint at any time after receipt of the notice up to 15 calendar days after the final interview (which shall be so identified in w riting by the Equal Em ploym ent O pportun ity Counselor) and the appropriate official w ith whom to file a complaint. T he Counselor shall, not a t tem pt in any w ay to restrain th e aggrieved person from filing a complaint. T he Equal Em ploym ent O pportun ity Counselor shall not reveal'the identity of an aggrieved 1 1 3 8 5 5 .2 1 3 la 2 0 7 0 R u les a n d R eg u la tio n s 23 12-21-72 person who has come to him for consulta tion, except when authorized to do so by the aggrieved person, until the agency has accepted a com plaint of discrim ination from him. (b) T he agency shall assure tha t full cooperation is provided by all employees to the Equal Employment Opportunity Coun selor in the perform ance of his duties under this section. (c) T he Equal Em ploym ent O pportunity Counselor shall be free from restraint, in ter ference, coercion, discrim ination, o r reprisal in connection w ith the perform ance of his duties under this section. [Sec. 713.213 reads as corrected by publication in the Federal R egister (37 F. R. 25699), ef fective Decem ber 1, 1972.] [[[3855.214] Sec. 713.214 F iling and presentation of complaint.— (a) Time limits. (1) An agency, shall require tha t a com plaint be subm itted in w riting by the com plainant o r his repre sentative and be signed by the compiainant. T he com plaint may be delivered in person or subm itted by mail. The agency m ay accept the com plaint for processing in ac-. cordance with this subpart only if — (1) The com plainant brought to the atten tion of the Equal Em ploym ent O pportunity Counselor the m atte r causing him to believe he had been discrim inated against w ithin 30 calendar days of the date of that m atter or, if a personnel action, w ithin 30 calendar days of its effective date, and (ii) T he com plainant or his representa tive subm itted his w ritten complaint to an appropriate official within 15 calendar days of the date of his final interview w ith the i Equal Em ploym ent O pportunity Counselor. (2) T he appropriate officials to receive complaints are the head of the agency, the agency’s D irector of Equal Em ploym ent O pportunity , the head of a field installa tion, an Equal Em ploym ent O pportunity Officer, a Federal W om en’s P rogram Co ordinator, and such o ther officials as the agency m ay designate for tha t purpose. U pon receipt of the complaint, the agency official shall transm it it to the D irector of Equal Em ploym ent O pportun ity o r appro priate Equal Em ploym ent O pportunity O f-, ficer w ho shall acknowledge its receipt in accordance w ith subparagraph (3) of this paragraph. . ' ■ 1 (3) A com plaint shall be deemed filed on the date it is received, if delivered to an appropriate official, o r on the 'd a te 3 3 5 5 .2 1 4 postm arked if addressed to an appropriate official designated to receive com plaints. The agency shall acknowledge to the com plainant o r his representative in w riting receipt of the com plaint and advise the com plainant in w riting of all his adm inis trative rights and of his righ t to file a civil action as set forth in § 713.281, including the tim e limits imposed on the exercise of these rights. ’ (4) T he agency shall extend the tim e lim its in this section (i) w hen the com plain ant shows tha t he was not notified of the time limits and was not otherw ise aw are of them, or tha t he was prevented by cir cum stances beyond his control from sub m itting the m atter w ithin the tim e lim its; o r (ii) for o ther reasons considered suffi cient by the agency. (b) Presentation o f complaint. A t any stage in the presentation of a complaint, including the counseling stage under § 713.213, the com plainant shall have the righ t to be accompanied, represented, and advised by a representative of his ow n choosing. If the com plainant is an employee of the agency, he shall have a reasonable am ount of official time to present his com plaint if he is otherw ise in an active duty status. If the com plainant is an employee of the agency and he designates another employee of the agency as his representative, the repre sentative shall have a reasonable amount of official time, if he is otherw ise in an active duty status, to present the complaint. [Sec. 713.214 reads as corrected by publica tion in the Federal R egister (37 F. R. 25699), effective D ecem ber. 1, 1972.] [[[3855.215] ’ Sec. 713.215 R ejection or cancellation of complaint.—T he head of the agency o r his designee m ay reject a com plaint which was not timely filed and shall reject those allegations in a com plaint w hich are not w ithin the purview of § 713.212 or w hich set forth identical m atters as contained in a previous complaint filed by the same com plainant which is pending in the agency or has been decided by the agency. H e m ay cancel a com plaint because of failure i of the com plainant to prosecute the com plaint.- H e shall transm it the decision to reject or cancel by le tter to the com plainant and his representative. T he decision le tter shall inform the com plainant of his righ t to appeal the decision of the agency to the Comm ission and of the tim e limit w ithin w hich the appeal may be subm itted and of I his right to file a civil action as described in § 713.281. [Sec. 713.215 reads as corrected © 1972, Commerce Clearing House, Inc. 2a 2 0 7 1 by publication in the Federal R egister (37 F. R. 25699), effective Decem ber 1, 1972.] . Z [f t3855.216] Sec. 713.215 Investiga tion .— (a) The Equal Em ploym ent O pportunity Officer shall advise the D irector of Equal Em ploy m ent O pportunity of the acceptance of a complaint. T he D irector of Equal Em ploy m ent O pportunity shall provide for the prom pt investigation of the complaint. The person assigned to investigate the complaint shall occupy a position in the agency which is not, directly or indirectly, under the juris diction of the head of that part of the agency in which the complaint arose. The agency shall authorize the investigator to adm inister oaths and require that statem ents of w itnesses shall be under oath or affirma tion, w ithout a pledge o f confidence. The investigation shall include a thorough re view of the circum stances under which the alleged discrim ination occurred, the trea t m ent of members of the com plainant’s group identified by his complaint as compared w ith the treatm ent of o ther employees in the organizational segm ent in which the alleged discrim ination occurred, and any policies and practices related to the w ork situation which may constitute, o r appear to constitute, discrim ination even though they have not been expressly cited by the complainant. Inform ation needed for an appraisal of the utilization of m em bers of the com plainant’s group as com pared to the utilization of persons outside the com plainant’s group shall be recorded in statis tical form in the investigative file, but specific information as to a person’s member ship or nonmembership in the complainant’s group needed to facilitate an adjustment of the complaint or to make an informed decision on the complaint shall, if avail able, be recorded by name in the investi gative file. (As used in this subpart, the term "investigative file” shall mean the various documents and inform ation acquired during the investigation under this section— including affidavits of the complainant, of the alleged discrim inating official, and of the w itnesses and copies of, o r extracts from, records, policy statem ents, o r regulations of the agency—organized to show their rele vance to the complaint or the general environ m ent out of which the complaint arose.) If necessary, the investigator may obtain infor mation regarding the mem bership or non m em bership of a person in the complainant’s group by asking each person concerned to provide the inform ation voluntarily; he shall 23 12-21-72 C iv il S e r v ic e Employment Practices .. not require o r coerce an employee to pro vide this information.. (b) T he D irector of Equal Em ploym ent O pportun ity shall arrange to furnish to the person conducting the investigation a w rit ten authorization: (1) to investigate all aspects of complaints of discrim ination, (2) to require all employees of the agency to cooperate w ith him in the conduct of the investigation, and (3) to require employees of the agency having any know ledge of the m atter complained of to furnish testim ony under oath or affirmation w ithout a pledge of confidence. [Sec. 713.216 reads as cor rected by publication in the Federal Reg ister (37 F. R. 25699), effective D ecem ber 1, 1972.] - . -! • ■ ■ •; [fl 3855.217] ' ; : ' r- - Sec. 713.217 A djustm ent of com plaint and offer of hearing.— (a) The agency shall provide an opportunity for ad justm ent of the complaint on an inform al basis after the com plainant has reviewed the investigative file. For this purpose, the agency shall furnish the complainant or his representative a copy of the investigative file promptly after re ceiving it from the investigator, and provide opjxjrtunity for the complainant to discuss the investigative file w ith appropriate officials. If an adjustm ent of the complaint is arrived at, the term s of the adjustm ent shall be reduced to w riting and made part of the complaint file, w ith a copy of the term s of the adjustm ent provided the complainant. If the agency does not carry out, or rescinds, any action specified by the term s of the ad justm ent for any reason no t a ttributable to acts o r conduct of the com plainant, the agency shall, upon the com plainant’s w rit ten request, reinstate the com plaint for further processing from the point processing ceased under the term s of the adjustm ent. «• I. (b) If an adjustm ent of the com plaint is not arrived at, the com plainant shall be notified in w riting: (1) O f the proposed disposition of complaint, (2) of his righ t to a hearing and decision by the agency head or his designee if he notifies the agency in w riting within 15 calendar days of the receipt of the notice tha t he desires a hear ing, and (3) of his right to a decision by the head of the agency or his designee w ithout a hearing. 1 (c) If the com plainant fails to notify the agency of his wishes within the 15-day period prescribed in paragraph (b) of this section, the appropriate Equal Em ploym ent O ppor tunity Officer m ay adopt the disposition of the com plaint proposed in the notice sent C om m ission .5 3 8 5 5 .2 1 7 3a 2 0 7 2 R u les a n d R e g u la tio n s 23 12-21-72 to the com plainant under paragraph (b) of this section as the decision of the agency on the complaint when delegated the authority to make a decision for the head of the agency under those circum stances. W hen this is done, the Equal Em ploym ent O pportunity Officer shall transm it the decision by letter to the com plainant and his representative which shall inform the com plainant of his right of appeal to the Commission and the time limit applicable thereto and of his right to file a civil action as defined in §713.281. If the Equal Em ploym ent O p portunity Officer does not issue a decision under’ this paragraph, the complaint, to gether w ith the complaint file, shall be forwarded to the head of the agency, or his designee, for decision under § 713.221. [Sec. 713.217 reads as corrected by publication in the Federal R egister (37 F . R. 25699), effective Decem ber 1, 1972.] [fl 3855.218] Sec. 713.218 H earing.— (a) Complaints examiner. The hearing shall be held by a complaints exam iner w ho m ust be an employee of ano ther agency except when the agency in which the complaint arose is (1) the governm ent of the D istrict of Columbia o r (2) an agency which, by rea son of law, is prevented from divulging information, concerning the m atter complained of to a person who has not received the security clearance required by that agency, in which event the agency shall arrange w ith the Commission for the selection of .an im partial employee of the agency to serve as complaints examiner. (F o r pur poses of th is paragraph, the D epartm ent of Defense is considered to be a single agency.) The agency in which the com plaint arose shall request the Commission to supply the name of a complaints exam iner who has been certified by the Com mission as qualified to conduct a hearing undo ; this section. (b) Arrangements fo r hearing. The agency in which the com plaint arose shall transm it the complaint file containing all the docu m ents dcscribeil in § 713.222 which have been acquired up to that point in the proc essing of the complaint, including the orig inal copy of the investigative file (which shall be considered by the complaints examiner in m aking his recom m ended decision on the complaint), to the complaints examiner who shall review the complaint file to determine w hether further investigation is needed be fore scheduling the hearing. W ien the com plaints examiner determines that further in 11 3 8 5 5 .2 1 8 vestigation is needed, he shall rem and the com plaint to the D irector of Equal E m ploy ment O pportun ity for further investigation or arrange for the appearance of witnesses necessary to supply the needed inform ation at the hearing. The requirements of § 713.216 apply to any fu rther investigation by the agency on the complaint. T he com plaints examiner shall schedule the hearing for a convenient time and place. (c) Conduct o f hearing. (1) Attendance at the hearing is limited to persons determ ined by the com plaints exam iner to have a direct connection w ith the complaint. (2) The complaints examiner shall conduct the hearing so as to bring out pertinent facts, including the production of pertinent documents. Rules of evidence shall not be applied strictly, but the complaints examiner shall exclude irrelevant or unduly repetitious evidence. Inform ation having a bearing on the complaint or em ploym ent policy or prac tices relevant to the com plaint shall be re ceived in evidence. T he com plainant, his representative, and the representatives of the agency at the hearing shall be given the opportunity to cross-exam ine w itnesses who appear and testify. T estim ony shall be under oath or affirmation. (d) Forcers o f complaints examiner. In addition to the o ther pow ers vested in the com plaints exam iner by the agency in ac cordance w ith this subpart, the agency shall authorize the com plaints exam iner to : (1) A dm inister oaths or affirm ations; (2) Regulate the course of the hearing; (3) Rule on offers of proof; (4) Lim it the num ber of w itnesses w hose testim ony would be unduly repetitious; and (5) Exclude any person from the hearing for contum acious conduct or misbehavior tha t obstructs the hearing. (e) Witnesses at hearing. The com plaints exam iner shall request any agency subject to this subpart to make available as a w itness .at th e hearing an employee re quested by the com plainant w hen he de te r mines that the testim ony of the employee is necessary. H e may also request the appearance of an employee of any Federal agency whose testim ony he determ ines is necessary to furnish inform ation pertinent to the complaint under consideration. The com plaints exam iner shall give the com plainant his reasons for the denial of a request for the appearance of employees as w itnesses and shall insert those reasons in the record of the hearing. An agency © 1972, Commerce Clearing House, Inc. 4a (8 10-10-74 C ivil S e r v ic e C om m ission 2 0 7 3 to whom a. request is made shall make its employees available as witnesses at a hear ing on a complaint w hen requested to do so by the com plaints exam iner and it is not adm inistratively im practicable to com ply with the request. W hen it is adm inis tratively im practicable to comply with the request for a w itness, the agency to whom request is m ade shall provide an explana tion to the complaints examiner. If the explanation is inadequate, the complaints exam iner shall so advise the agency and request it to make the employee available as a w itness at the hearing. If the explana tion is adequate, the com plaints exam iner shall insert it in the record of the hearing, provide a copy to the complainant, and make arrangem ents to secure testim ony from the employee through a w ritten in ter rogatory. A n employee of an agency shall be in a duty status during the time he is made available as a witness. (f) Record o f hearing. The hearing shall be recorded and transcribed verbatim . All docum ents subm itted to, and accepted by, the complaints examiner at the hearing shall be m ade part of the record of the hearing. If the agency subm its a document tha t is accented, it shall furnish a copy of the docu m ent to the complainant. If the complainant subm its a docum ent that . is accepted, he shall make the docum ent available to the agency representative for reproduction. (g) Findings, analysis, and recommenda tions. The complaints examiner shall transmit to the head of the agency or his designee (1) the complaint file (including the record of the hearing), (2) the findings and analysis of the complaints examiner with regard to the m atter which gave rise to the complaint and the general environm ent out of which the complaint arose, and (3) the recom mended decision of the complaints examiner on the m erits of the complaint, including recommended remedial action, where ap propriate, with regard to the m atter which gave rise to the complaint and the general environm ent out* of which the complaint arose. The complaints examiner shall notify the com plainant of the date on which this was done. In addition, the complaints examiner shall transm it, by separate le tter to the D i rector of Equal Em ploym ent O pportunity, w hatever findings and recom m endations he considers appropriate w ith respect to condi tions In the agency having no bearing on the m atter which gave rise to the complaint o r the general environm ent out of which the complaint arose. [Sec. 713.218 reads as corrected by publication in the Federal Employment Practices ■ y . R egister (37 F. R. 25699), effective D ecem ber 1, 1972.] [[[3855.219] Sec. 713.219 Relationship to o ther agency appellate procedures.—W hen an employee m akes a w ritten allegation of discrim ina tion on grounds of race, color, religion, sex, o r national origin, in connection w ith an action that would otherw ise be processed under a grievance o r o ther system of the agency, the allegation of discrim ination shall be processed under this part. [Sec. 713.219 reads as last am ended, effective Septem ber 9, 1974 (39 F . R. 32540).] [[[3855.220] , Sec. 713.220 Avoidance of delay.— (a) T he complaint shall be resolved prom ptly. T o this end both the com plainant and the agency shall proceed w ith the com plaint w ithout undue delay so that the complaint is resolved within 180 calendar days after it w as filed, including tim e spent in the processing of the com plaint by the com plaints exam iner under § 713.218. (b) The head of the agency or his desig nee may cancel a complaint if the com plain ant fails to prosecute the complaint without undue delay. H owever, instead of cancel ling for failure to prosecute, the complaint m ay be adjudicated if sufficient inform ation for that purpose is available. (c) T he agency shall furnish the Com mission m onthly reports on all com plaints pending within the agency in a form speci fied by the Commission. If an agency has not issued a final decision, and has not requested the Commission to supply a com plaints examiner, w ithin 75 calendar days from the date a com plaint w as filed, the Commission m ay require the agency to take special m easures to insure prom pt processing of the com plaint o r m ay assum e responsibility for processing the complaint, including supplying an investjgator to con duct any necessary investigation on behalf of the agency. W hen the Comm ission sup plies an investigator, the agency shall reim burse the Commission for all expenses incurred in connection w ith the investiga tion and shall notify the com plainant in w riting of the proposed disposition of the complaint no later than 15 calendar days a fter its receipt of the investigative report. (d) W hen the com plaints exam iner has subm itted a recom m ended decision finding discrim ination and the agency has not is sued a final decision w ithin 180 calendar days after the date the com plaint was filed, 3 8 5 5 .2 2 0 5a 2 0 7 3 - 2 R u les a n d R eg u la tio n s 68 10-10-74 the com plaints exam iner’s recom m ended decision shall become a final decision bind ing on the agency 30 calendar days after its submission to the agency. In such event, the agency shall so notify the com plainant of the decision and furnish to him a copy of the findings, analysis, and recom m ended decision of the com plaints examiner under § 713.218(g) and a copy of the hear ing record and also shall notify him in w riting of his right of appeal to the Com mission and the time limits applicable thereto and of his righ t to file a civil action as described in § 713.2S1. [tf 3855.221] Sec. 713.221 Decision by head of agency o r designee.— (a) T he head of the agency, or his designee, shall make the decision of the agency on a complaint based on informa tion in the complaint file. A person desig nated to make the decision for the head of the agency shall be one who is fair, im partial, and objective. ( b ) (1) The decision of the agency shall be in w riting and shall be transm itted by letter to the complainant and his representative. W hen there has been no hearing, the deci sion shall contain the specific reasons in detail for the agency’s action, including any rem edial action taken. (2) W hen there has been a hearing on the complaint, the decision le tter shall transm it a copy of the findings, analysis, and recommended decision of the complaints exam iner under § 713.218(g) and a copy of the hearing record. T he decision of the agency shall adopt, reject, or modify the decision recommended by the complaints exam iner. If the decision is to reject o r modify the recom mended decision, the decision le tter shall set forth the reasons for rejection or modification. (3) W hen there has been no hearing and no decision under § 713.217(c), the decision le tter shall set forth the findings, analysis, and decision of the head of the agency or his designee. (c) T he decision of the agency shall require any rem edial action authorized by law determ ined to be necessary or desirable to resolve the issues of discrim ination and to prom ote the policy of equal opportunity , w hether o r not there is a finding of discrim ination. W hen discrim ination is found, the agency shall require rem edial action to be taken in accordance w ith §713.271, shall review the m atte r giving rise to the complaint to determ ine w hether disciplinary action against alleged discrimi- fl 3 8 5 5 .2 2 1 natory officials is appropriate, and shall record the basis for its decision to take, o r not to take, disciplinary action bu t th is decision shall not be included in th e com plaint file. f' (d ) The decision letter shall inform the com plainant of his right to appeal the decision of the agency to the Commission, of his right to file a civil action in accord ance w ith § 713.281, and of the time limits applicable thereto. [Sec. 713.221 reads as corrected by publication in the Federal R egister (37 F. R. 22717), effective Decem ber 1, 1972.] ;• HI 3855.222] Sec. 713-222 Com plaint file.—The agency shall establish a complaint file. E xcept as provided in § 713.221(c), this file shall con tain all docum ents pertinent to the com plaint. T he com plaint file shall include copies of: (a ) T he notice of the E qual Em ploym ent O pportunity Counselor to the aggrieved person under § 713.213(a), (b) the w ritten report of the Equal E m ploy m ent O pportunity Counsel under § 713.213 to the Equal Em ploym ent O pportunity Officer on w hatever prccom plaint counseling efforts w ere made w ith regard to the com plainant’s case, (c) the complaint, (d) the investigative file, (e) if the com plaint is w ithdraw n by the com plainant, a w ritten statem ent of the com plainant o r his repre sentative to tha t effect, (f) if adjustm ent of the com plaint is arrived at under § 713.217, the w ritten record of the term s of the adjustm ent, (g) if no adjustm ent of the com plaint is arrived at under § 713.217, a copy of the le tter notifying the com plainant of the proposed disposition of the com plaint and of his righ t to a hearing, (h ) if decision is made under § 713.217(c), a copy of the le tte r to the com plainant transm itting that decision, (i) if a hearing was held, the record of the hearing, together w ith the com plaints exam iner’s findings, analysis, and recom m ended decision on the m erits of the complaint, ( j) if the D irector of E qual Employment Opportunity is not the designee, the recom m endations, if any, m ade by him to the head of the agency o r his designee, and (k ) if decision is made under § 713.221, a copy of the le tte r transm itting the decision of the head of the agency or his designee. T he com plaint file shall not contain any docum ent th a t has not been made available to the com plainant o r to his designated physician under § 294.401 of this chapter. [See. 713.222 reads as corrected by publication in the Federal R egister (37 F . R. 25699), effective Decem ber 1, 1972.] © 1974, Commerce Clearing House, Inc. T h ird P a rty A llegations [3855.251] : Sec. 713.251 T hird party allegations of discrim ination.— (a) Coverage. T his section applies to general allegations by organiza tions or o ther th ird parties of discrim ination in personnel m atters w ithin the agency which are unrelated to an individual com plaint of discrim ination subject to §§ 713.211 through 713.222. (b) Agency procedure. T he organization or other th ird party shall state the allegation w ith sufficient specificity so that the agency m ay investigate the allegation. The agency m ay require additional specificity as neces sary' to proceed with its investigation. The agency shall establish a file on each general allegation, and this file shall contain copies of all m aterial used in m aking the decision on the allegation. T he agency shall furnish a copy of this file to the party subm itting the allegation and shall make it available to the Commission fo r review on request. The agency shall notify the party submitting the allegation of its decision, including any corrective action taken on the general allegations, and shall furnish to the Com mission on request a copy of its decision. (c) Commission procedures. If the th ird party disagrees with the agency decision, it may, w ithin 30 days after receipt of the decision, request the Commission to review it. The request shall be in w riting and shall set forth with particularity the basis for the request. W hen the Commission re ceives such a request, it shall make, o r require the agency to make, any additional investigations the Commission deems neces sary. The Comm ission shall issue a decision on the allegation ordering such corrective action, with or without back pay, as it deems appropriate. [Sec. 713.251 reads as corrected by publication in the Federal R egister (37 F . R. 25699), effective Decem ber 1, 1972.] 7a APPENDIX B: DEFENDANTS' ANSWERS TO PLAINTIFF'S FIRST INTERROGATORIES, EXHIBITS 5A and 7 sn ICTION OK INITIAL LEVEL SUPEBVISOIIS iNtnonrcTioN The selection of Initial level supervisors Is on Important primary atop In expanding career opportunities for postal employees while at the same llmo t significant process for Improving managerial nnd organizational effective ness. Selections for promotion are based upon merit lu Job pci-formance, the Individual's potential for assuming greater responsibility, and Individual quail Ncaltuns.* » Kach selection Is made without regard to race, color, religion, sex, Ar national origin and Is In no way Influenced by political considerations. The selection methods nnd procedures described below aro Interim modifi cations of the current process with emphasis on Initial level supervisory Job characteristics and requirements matched to documented performance end, potential. s e l e c t io n p n o rrm 'H rs Until eelectlon procedures are revised, the following guides will bo usedi 1. Current supervisor)'registers arc to be used until superseded. Current procedures for examining are to be continued In main taining registers. An exnintnallon may be roopened with ap proval of die District Manager. S. Installation heads may consider as eligible for promotion any employee who has attained a score of 65% on the appropriate supcril'o r examination. All eligible employees may be ap praised for srlccllon at the same time or inay be appraised In order of score as vacancies occur, provided all evaluation and to lection proceilures ore followed. The Individual's score on die examination Is not a factor In further rating for selection. I< Each eligible employee to be considered will bo appraised by his/her Immcdlalo supervisor^), using PS Form 139 ("Ap praisal of Eligible* for Supervisory Positions") i s described In ths next section. 2 4, As o result of Ibo Individual appraisal, each candidate I* jsslgurd nn Overall Hating of A, II, or An "A" rating means dial Hie employee Is ready for Immediate selection nnd placement Into a rperlflc supervisory position. A "B" • ruling means dint die employee should be observed and evaluated In n variety of nupervlaory work and training assignments for a period not exceeding six months. Jly ths end of this provisional period, tho cmployco must bs reappraised and rated In cither Category A or C. If the employee Is rated lu Category A, hc/she Is considered ready for selection nnd placement, A "C" rating means that dio cmployco Is not ready for selection as a supervisor at this time, and Is to be roappralscd after 12 months. I , The Installation's Promotion Advisory Board Is responsible for validating Individual appraisals, Insuring that documentation recorded nn Form 139 Is adequate, examining candidates' total qualifications, screening and recommending Ihc final list of candidates nidi "A" ratings to dio Installation head. Any qualified candidate on the "A" rating list may be selected tor placement on n permanent basis. ( . When all employees with "A" ratings have been placed and dm Installation continues to have vacancies, that Installation head may request the District Manager to expand consid eration to "A" candidates on appropriate registers In other Installations vvldiln the Sectional Center or District, Also, within Ihc Installation It may not be feasible to place "A" candidates immediately. The availability cf these candi dates should bo made known to the District Manager. T. The Installation head In responsible for maintaining adequate records for audit of tho selection process. t . The assignment of employees to special service-wide manage ment dovclopmcnt and placement programs, such as Manage ment Associate end Post Office Management Trainee, may bs effected without regard to those procedure*. X t 1 : 0 Human* '£> <o N) O' use o f i ’s roiiM n n , " aim'Hai.tai. o f k i.h h h i.kh rn n hih’I'Iivimoiiy rosinoN -s" Until t revised form Is Issued, PS Form 439 will be used as follows! 1. Condi.Inti s will In) appraised by tlic lr limit) dlnlo miporvlsur(o). Frctlch II, "U'rllten evaluation, " on tho back of Form 439, U to be completed before Section A. 2. Frcllon IV-1 ("As an employee")! the evaluator underlines one of the five printed questions which most suitably describes the employee's current and recent performance In hlsAcr ■ present Job, In the blank space, the evaluator writes brief rpcdflc examples of performance to support the evaluation, 2. Section rv-2 ("As a potential supervisor")! Uio evaluator underlines rue of the four primed (locations which moat suitably describes Die evaluator's estimate of how effectively tho cmployco will probably perform as an Inltlnl-lcvcl super visor after becoming familiar with the position. In tho blank space, tho evaluator writes specific examples to aupport tbs estimate of potential. • 4, The questions underlined by Uio evaluator are converted to ratings of A, II, nr C, as followai (Questions have been slightly edited from those on the form for clearer meaning), Section ll-l (performance) Rating employee Is one of the lies! I have know n..,........ . ’ A employee Is above average compared lo tho general run....................................................... A employee Is good hut not outstanding............ . B employee Is not fully satisfactory................................. .. C I doubt that cmployco will ever bo satisfactory........ . C Section R-2 (potential)! employes would develop Into ono of our beBt supervlaors........... ....................... A Cmployco will be a good superv isor... . . . . . . . . . . . . . . A Employes will bo an average supervisor........................ B Employes will b« a poor supervisor........... .............. . C 4 S, Tho two Individual ratings lor Sections B -l (performance) and D-2 (potential) arc combined to obtain a slnglo Ovorall Rating of A, B, or C. Tho rating for potential receives the greater wolghtlng In arriving at tho Ovorall Rating, as followai Section Section Overall B -l B-2 • Rntlng 4 A ♦ A m A ) Employee Is ready for Im- U ♦ A m A ) mediate placement A ♦ B m B ) Employee Is lo bo considered B + B m B ) for placement within 8 months. 0 ♦ A - B ) after additional observation and evaluation In specific supervisory work and tralnlig assignments. Employee must be reappraised and placed In either Category A or C by ond of alx month period. • A ♦ c - C > Employee Is not ready tor selection B ■f C - C ) at Oils time. Is to bo reappraised C 4 B - C ) alter 12 months. May be placed la C 4 C - C ) Categories A or B, or continued la Category C, 4, Wrlto tho A, I), or C rating for performance and potential In the upper left corner of the appropriate section,1 and wrlto the Overall Rating, A, B, or C, In Uio upper left corner of Uie front page of the form. (Sen Sample Form) , t . Tills form need not be shown to or discussed with the employee, as It Is used solely as a management aid In making a promotional decision. Tho evaluator, however. Is expected to discuss with tho employee any aspects of performanco of h lsA er present Job which ore strong, along with tboso which can and should be Im proved, If the employee continues to be Interested la soloctlon to on Initial level supervisory position. i c o » t r r * -demonstrates thorough knowledge of the qnlrc-m-nt< and methods Involved In lining Oio Job 7~ - '- B«ls quality work done efficiently and Uiqrougl-.l) i meets goals/largets, meets deadlines. g s a i j s & s a r -TVatrntl vl (Section n-2) potenUlal'are* C° n5,<!Cred eVa'Ui“ ,ne 0,8 " " P * * " * - -p e rv t.o ry mcD,M «W1I «o copo With ~ ~ ~ ^ ,!t': ' rt' s responsibility for performance of a group, how , ‘ nerpy a . I drive to accomplish tasks or go a l," ‘ W J— r r f - ’ 1 ‘ , ro :,n'1 #l,,ll‘y ' p I'lcnllfy and analyse pro. It ms, and lo find ami choose among solutions. 7 ~ ~ ~ ^ h*’ ,Icn,on3lralt'd Initiative and effeettvenese resn e ,!iV° MCrS l° * llUn':ly Bchlcvo commands therespect of others! respects tho feelings of others. I c chr.lcal ability, has required tochnlcal know-how or ablUtr to acquire necossary aklll quickly. v •* ,* » v ; ‘ i , . . ■ k - r The evaluator dates and signs the form ns Indicated. Discussion f iw T tT l 'l * *!‘h ? '° n "P,0yC0 mny «nk0 l,llro « month following tho evaluation nml munt bo noted on the form at the lime, showing the dato and gist of discussion. Tho evaluator Is responsible for following up on appropriate recommendations. Ap p p a is a i . n t im rs £ r r r ' ,,! ° “ ’I '’r0D',C’ 1 mo8‘ cffecU''« promotional opportun- S , : ! S S lh° >” -*■«» •• Performance (Section n~1| ’ ■ Factors to be consblered to evaluating the employee's perfo rm .** i; a m i* 1 .1 : ' u i natal Ii'nitiArprtAisM. nr ri mini r rmt sun nvDonr rotiTintis 341 r 7/1/7 1 r M0u ro;t‘Ajn a ,T. J t )N 1 i . i iA M A M n n N i ) i , r : Y 1 r.-.| f,r rif.r N V N •'.•.HIM la l k r 1 >1 * t i I I n tIo n C l n l ; T0AATIHC OAMCUl̂ ?. I'orcnnn M a lt a f Ar fr-|-/;■)»* n.imrd «A,-i f Am Amir t l ig tlt h lf /,*» prrmrlii"* M • l i / v i l t i . w s . f l r j i # | i t r *j y j y S. ' tt l l end I*it • f l 'flM.W »•/ A,«n A; C u ' Y (\U o/lAe i lfmi rn lAir / j/m. I An fto/uali . '* « M | I f | i m ye*r mpil ( t - r f j • I It m i l Aiti # on mpirMni Aro'iny on uktlhtr lAn t n p l o y n it i t lr t le J /or ffonrlt^n. f /raise fee** lk , i /* •• |« «\,« ofj , t i • I ) ( U/ h r l i f t l f r s i r i lM r f , A - l ed i n«.»l c if j section ilm ll te co m flttc J |ty p U t in i • in ifT ,m i | r u heve chosrn r » |poa| n r•■%!!v describing the kTTaTtT f uo FTo i am p‘? o stalicm v ft f tn I l it l* » f 'lm sd cj on |||« she U n r i ani.ee nag she f ir plovtr*g rilil** r jn u e j»n d ei-ihty. a) H a t •iicepticnully keen interest In hit dull#* ond In Improvea potldl service. Eager I* team ond contribute ideas. b) Accepts Supervision well. Rea lly motivated to do cbove o v t 'o je job. c ) Gene,o ily octuple direction ond suggestions, but d s f lo y i l i l l le In le ie tt. d) H o i very litt le interest In hie Job; fust ge lt by; USuolly resents supervision. j-iWoviADGe cf P6WAl pnCcn>uf,£i B o) H o i a very thorough knowledge ol postal r e g r lotions ond procedures; keeps well Informed on now developments ond techniques. b) Above ovtrcgc knowledge of M l job require* rrenfi ond techniques. c ) Con hondle most routine assignments, but needs frequent Instruction. d) Somewhot bewildered by his |ob; seems lost. J- IN I11A11V C o) Dynamic; quick to assume Intelligent In lotlva in ony situolion. b) Energetic ond resourceful In hondllng most- lilu a lio n i. «) Tckes necessary action on own In itiative In routine sltuolions. d) Locks energy; requires constont guidance ond urging. 4-AOILITY TO WOOK CFfCCT lVC LY WITH OTHERS a) An e»c«pfionolly good I t em worker; inspire! those orovnd him. b) Generally o tenm worker; utuolly works hormo* nioutly with others. c) Prefers to woik alone, not a teom worker, but gets olong tola tfoc'ortly. d) A ntcgon iiet others by his octions; quarrel* some or Inconsiderate. (L L : f H YStCA L_v [T_a L ITY o) EhCtpiionolly strong ond healthy. Very energetic. b) H o i good heolth ond above average energy. c) Averoge health ond energy. d) Has mojor physical weokness ar I I I haollh; frequent tbsence• dua ta illnese. l - l w O t l C M A l STABILITY________________ _________ a ) L i C f l l e n l od|u itme nt 10 ( h o n g i n g i t l j a i o n i , t o l e i l l . i A g i in str ide; r or e lf lo s es ( o ^ p o i e r s , b) Well holanced. Usually nomtains good self control. c) Generally noble, but occasionally lets litt lethings d* Stu*b him. d) Given to e^cticnal tirades; aitrem ely nervous; ( f - ' t «>*l e c>•*•••%•*. ____________________________ 7-L ( A D IL I? Y a) Owtstcndmg leadership quolatles; goed ergon* iia r; gets the best out of people. b) Good cb ih iy to leod, ccmmonds respect, hot good perspective. c) Gets olc^g wed with ethers, but is e follower (Other lh on o Usder. d) Locks leodt'lhap obality; locks ferctlu lne tl Or ontcgonaies p.cple. 9 -ItjIT COMITY_______________________________________ __ o) Momtomi highest personal stonderds ef hon* e»ty; comn-ondi hagh rsspect ler fo<rntts ond Sarceraly. b) Depen^oUe, loycl; objective an has thinking. c ) Gerf*o lly loyol otd sancere. d) Hot dep end •*. U . inclined to b lvlf erd la tek# fn*|/ 0 J**nf«rrf S. " u l t le w^rthe-l. Wholly confident, a person of tsg n j o' d mature icdjmenl; m-te» deqat>ons recd-ly. Ccn be relied on to solve most problems; con* e lutions cr# generolly sound. Sometimes hesitant when facing new eitvo'ione; Otherwise sound. D .» U « i r*okir»g decisions; rroVet toe manym »r-lr » t. 10-uCMlAlALE*f*(lS o) C etremely rstourceful rmcg.nolion cc.p'ed with sound for« s• 91 t, quick to trn ie si'uot.one. b) Open r-ind*d o-nd ale»l; go ad co^^cn sm ee. c) C c - f ftenl to handle norrol problems. d) Slow t^-ireer; locks iroginotion. I l - f l« S C 't A t CCH^UCT K e rp t enceplionally high stondords for pet t o o l conduct. Generolly momtoins high stondo’ds. Satisfactory; no major charocter defects. H o t unsatisfactory personal hobsts; poor attendance record. 0 0 0 A|r. IS? | 4Jf s a m p l e " ........" D - I M 1 I t s hVA LU A TIO N — I.Af am h i onr of ihe e«ploye»a you bare Abovt • » « » ! » c*«r«ied lo *h* ftncrAl W» of fsp lcycc tF A r »’ f e r r lo v ee but not ©umspdinjf Not fully »ail*factOrfF !• It doubtful be *111 t t e f bo • s t i s U c t o e y f ( l i c o\n » O l d l ) 3 Use examples of Job-related performance such as attendance, meeting schedules, reducing costs, Increasing output, meeting other goals, contributing to group performance and working with others. J.AS A rotlHTIAl JUPUtvUOX- till he dttclop Imo one °t »ut *>e»t turret! ton! till lit be a good tuptrtltetf A a l im i t Iipm lin l A foot lupiitltoit liploo Ihe •bililitl thtl would ««h» W» S fully »»tltl«c«Ory lupmi*of or % out d hinder hlo fr«*o» beco«*lng • really good iupervlaor. A Use examples of ability to make and altor schedules, contribution of Ideas for better unit performance ability to Influence others tn reaching objectives,, ability to analyte problems and suggest useful solutions, knowledge of skill ■res, ability lo handle unit budgets and information. I b a r* d iaeaaatd with lha •■play** M . _ ,,r chuaelcfUtU which I have tvalsatW «IA • Jd ) , and bar* coanaetled M a f a (Dit) a A T IMO OFriCIAWJlf-alvr •>* **•)**•) \ I J i I i INTERIM GUIDE s. SELECTION OP INITIAL LEVEL SUPERVISORS INTRODUCTION SELECTION PROCEDURES USE OF PS FORM 139 "APPRAISAL 0 7 ELIOfBLES FOR SUPERVISORY POSITIONS" APPRAISAL GUIDES XI APPENDIX Sample Form 439 l!■ i ( h d ° U.S. POSTAL SER V IC EREPORT ON INTERVIEW FOR SUPERVISORY POSITION DATE OF IN TER V IEW NAME OF PERSON IN TERV IEW ED POSITION IN TERV IEW ED FOR 1 - APPEARANCE. BEARING AND MANNER EVA LUAT IO N : 0 OUTSTANDING 0 ABO V" AVERAGE n AVERAGE Q BELO W A V ER A f.r 2 - AUILI 7Y IN ORAL EXPRESSIO N Voice quality, d.»ntv of sivech. efft'ctivonr^ of delivery, uw of language, ability to get point across, emphasis in speaking, responsiveness to questions, t’M.jrt* to mjM' complete response, listens. EVALUATIO N_________ 0 OUTSTANDING Q AEO VE A VERA G E 0 A V ER A G E 0 BELO W A V ER A G E 3 - STA BIL ITY AND SOCIAL ADJUSTM ENT Manner ol greeting and leave-taking, observance of social amenities, manner ol conversation, talkative or timid, repetition, interruption, excitability, tact. ' EVA LUAT IO N : ______o OUTSTANDING o ABOVE A VERAGE_______ 0 A VERA G E 0 BELOW A VERA G E 4 -M EN T A L Q UALIT IES Ability to understand, objectivity and analytical ability, discrimination between fact and opinion, hedging, reasonableness, bluffing, avoiding commitments, consideration of others' opinions, originality, imagination. EVA LUAT IO N :_________0 OUTSTANDING 0 ABOVE AVERAGE___________ 0 A VERAG E____________Q BELO W A VER A G E 5 - V IT A L IT Y Enthusiasm, determination, attempts to "sell" viewpoints, physical and emotional stamina. EVA LUAT IO N : 0 OUTSTANDING 0 ABOVE A VERAG E 0 A VERAG E 0 BELO W A V ER A G E 6 - M A T U R IT Y Acceptance of responsibility for own behavior, placement of blame on other people, effective use of past opportunities, respect for other people's individuality, realistic appraisal of own abilities and ambitions. EVALUAT IO N : 0 SU FF IC IEN T LY M ATURE 0 SOMEWHAT IMMATURE 7 - WORK ATTITUDES Expressed feelings about job, coworkers, customers, supervisors, and Postal Service; evidence of undue favoritism or bias; sensitivity to minority group and union relations. EVALUAT IO N :_________0 OUTSTANDING_______ 0 ABOVE AVERAGE 0 A VERAG E 0 BELO W A VERA G E 8 - MOTIVATION AND IN TEREST Desire for supervisory management responsibilities, willingness to accept difficult problems and to adapt to changing conditions, willingness to work under pressure and adverse conditions, recent efforts to progress or improve self. EVALUATIO N :_________0 OUTSTANDING_______ 0 ABOVE AVERAGE 0 A VERAG E 0 BELO W A V ERA G E S-SU BJEC T-M A TTER KNOWLEDGE (Evaluate if candidate is being interviewed for a specific supervisory positionl: Extent and quality of postal and/or technical knowledge needed in order to enter the position. EVA LUAT IO N : 0 OUTSTANDING 0 ABOVE AVERAGE 0 ADEQUATE 0 INADEQUATE IN T ER V IEW COMMENTS (Continue on reverse, if necessary) O V ER A LL IN TERV IEW EVA LUAT IO N :_________0 OUTSTANDING 0 ABOVE A VERAGE 0 A VERAG E 0 BELOW A VER A G E G EN ER A L EVALUATION FOR SUPERV ISO RY POSITION If appropriate, interviewer evaluates the candidate's TOTAL qualifications. Consider: Supervisor's appraisal of performance and potential; candidate's relevant experience, training, and education; interview results; any other information available (e.g_., work records, leave record, commendations, suggestions, etc.). Weigh candidate's strengths and weaknesses for effective performance in supervisory position. EVALUATIO N :_________0 OUTSTANDING 0 ABOVE A VERA G E 0 ' A VERA G E 0 BE LOW AVE RAGE EXPLAN ATIO N OF EVALUATIO N (Continue on reverse, if necessary) S IG N A TURE OF IN TERV IEW ER IN TER V IEW ER 'S POSITION T ITLE PS Form Aug. 1973 442 5b APPENDIX C United States Commission on Civil Rights, The Federal Civil Rights Enforcement Effort - 1974, Vol. V, "To Eliminate Employment Discrimination" (July 1975) (excerpts: pp. 61-86; 619-624.) -tar. '■ ’’ v . ■ : . . f t ' . • • t • .< r t V J V ' • i . ? \ ' Ir»» f : . I. - • f . \ . . . » ! >.T v i . .• . - -7* - . . . . . .. . . . v v - f r - . ; v ■ .v. . . y ; , • : / > . " ■ V ' - ’ .. ■ , f t . " - - ' ’j ~ ' V • ■; f t 1’ K- / » ‘-".V i "*S 6 . v l i v 61 •r i •* IV. Processing Title VII Complaints Prior to the extension of Title VII coverage to Federal employment, the Commission had issued regulations governing employment discrimination 201 complaints brought under Executive Orders 11246 and 11478. In 1971, congressional committees in both the House and Senate strongly criticized the Commission's complaint procedures and determined that they may have actually denied employees impartial investigations and fair consi deration. Bias against complainants appeared to the committees to be inherent in the procedures, since the allegedly discriminatory agencies were responsible for investigating the complaints and rendering final decisions, unbound by the findings of the hearing officers. Agencies' final decisions were appealable to the Commission's Board of Appeals 202 and Review (BAR), but were affirmed in most cases. Finally, the committees found that the complaints system, as well as other parts of the Federal Equal Employment Opportunity (EEO) program, had been seriously weakened by the Commission's narrow view of discrimination as primarily a problem of individual bigotry rather than the result 203 of systemic practices. The Senate committee, whose provisions on 201. 5 C.F.R. § 713.211, et se£. (1969). 202. Legislative History, supra note 42, at 84 and 423. 203. Id. The Commission's complaint procedures were also strongly criticized in a report prepared by Ralph Nader's Public Interest Research Group in June 1972. See M.W. Brewer, Jr., Public Interest Research Group, Behind the Promises: Equal Employment Opportunity in the Federal Government (1972). lc 62 Federal employment ultimately passed, reported that the new Title VII authority was "...intended to enable the Commission to reconsider its entire complaint structure and the relationship between the employee, agency and 204 Commission in these cases." As indicated in the discussion below, almost three years after the enactment of this legislation, the Commission's regulations were still fundamentally biased against the employment discrimination com plainant, for many of the same reasons recognized by the congressional committees in 1971. In addition, the Commission's interpretations of complainants' substantive and procedural rights were in many respects 205contrary to the requirements of Title VII. 206The Commission regulations in effect in 1975 set out detailed -Steps which aggrieved persons must follow in challenging employment 204. Id. at 423. 205. The Commission maintains that parts of the 1972 Amendments to Title VII were drafted to accommodate specifically to the" complaint system existing believes "thf bas • °f the,leSislation* "Therefore," the Commissionelieves, the basis for the report's conclusion that the system and the rights granted to Federal employees and applicants are contrary to Title VII requirements is difficult to find." Hampton letter, su£ra note 7. 19A9 5 C'F'^‘ V 1!3'2 1 1 - ^ (1974). The regulations adopted in Jh 1Q7 96a ^ sllShtly revised in 1972 following the enactment ofthe 1972 Amendments to Title VII. 5 C.F.R. § 713.211 et sea 37 Fed Reg. 22717 (Oct. 21, 1972). A listing of the r e v S i f S m a d l ?Q79 V m e Y d in FPM Letter No‘ 713-17 (Attachment 1), Nov. 3 d^SCUSS1°n of the revised complaint regulations, see, Slo f National. Association for the Advancement of Colo^id pie (NAACP) Legal Defense and Education Fund as Amicus Curiae Laurel v. United States, appeal docketed No. 74-3746, 5th Cir. 1974. urther revisions were made in the regulations in 1974 to include' o ^ h ST S-f° V he processinS of complaints alleging discrimination ?S7?r® ™ i Sr°f a§e’ pursuant to Public Law 93-259 (effective May 1,1974). FPM Letter 713-28, July 9, 1974. 7 * 2c ̂* . **#'■■ ■, , 63 207 discrimination in Federal employment. * Following an informal process, complaints proceed through formal investigation and a hearing, if requested by the complainant, and are then subject to final decision by the agency head or other designated official. Complainants may file a civil action in U.S. district court after 180 days from the initiation of the complaint or after final agency action. They may also appeal the . . . 208agency s final decision to the Commission's Appeals Review Board. These procedures do not apply to general allegations of discrimina tion unrelated to a specific individual, which are made by an individual 209 complainant or a third party. When complaints are made alleging discrimination against a class, the agency is required only to establish a file and to notify the complainant of its decision, which the complainant may appeal to the Commission within 30 days. There is no requirement that the agency^conduct an investigation, nor are any time limits set for agency action. Complainants are not permitted access to the investigatory file until the case is closed, and there is no right of appeal to the Appeals Review Board. Further, the Commission regulations do not acknowledge that 207. Employee complaints alleging improper agency actions on grounds other than race, ethnic, or sex discrimination are processed according to entirely different procedures which provide for a hearing before the Commission, but no right of appeal to the Commission's highest reviewing authority, the Appeals Review Board - 5 C.F.R. i 772. These procedures apply to employees' challenges to adverse actions such as termination, probation, or pay classi fication. Complainants frequently are faced with having to elect which of these procedures to follow in challenging an adverse action which they believe to be racially or sexually discriminatory. 208. The name of the Board of Appeals and Review was changed in 1974 to the Appeals Review Board. 209. 5 C.F.tf. g 713.212(b). 210. 5 C.F.R. § 713.251. There are no procedural requirements governing the conduct of such investigations. 211 211. FPM Letter No. 713-20 (Jan. 27,1975). 3c 64 complainants raising general allegations have the right to file a civil action in court. During the first quarter of fiscal year 1975, approximately 25 general allegation complaints had been referred to 213 the Commission for review. However, complainants challenging an agency's employment practice, for example, a job requirement which may adversely affect a minority group,^may pursue the challenge through the regular complaint procedures. However, when an employment practice required by the Commission is challenged, the complaint may be made in 215the form of an appeal to the Commission. The Commission has failed to 212. 5 C.F.R. § 713.281. 213. The Commission did not begin to collect data on the total number of such complaints filed nationally until fiscal year 1975. In the Washington, D C area alone, 14 general complaints were reviewed during fiscal year * u In 0nly two Stances was the agency's decision reversed. In one of these cases, the agency was ordered to establish a Sixteen Point Program. The Sixteen Point Program, now called the Spanish Speaking Program, is discussed on p. 108 infra. In the other instance, the agency was instructed to discontinue requiring a job qualification which was related to a single Divisirm^R amace' DIntervifw with Paul Leslie, Chief, Washington Operations Division, Bureau of Personnel Management Evaluations, CSC, Nov. 13, 1974. 214. 5 C.F.R. § 300.104(c). r15"j 5 C*F*r * § 300.104(a). An appeal is made to the Appeals Review Board whose decision is final, subject to discretionary review by the Commissioners. 5 C.F.R. § 772.401; 5 C.F.R. § 772.308. In at least two instances, court challenges to the Commission's entrance examinations have been dismissed or remanded for failure of the complainants to exhaust nfiSTn1- ^ 1!11!traA1Ve^ r0CeCiUreS’ DouSlas v. Hampton, supra note 121; League of United Latin Am. Citizens v. Hampton, 501 F.2d 843 (D.C. Cir. 1974). To date, there have been few complaints filed with the Commission pursuant S ^ L i0"S- |S£ In Re Shirley Long, Appeals Review Board, CSC, iov. U , 1972 (finding improper a job requirement by the U.S. P-ark Police of5'8")didateS W6i8h 3 minimUln °f 145 lbs- 311(1 have a “^imum height 7 Ha i mi m & i * 65 cross-reference these provisions in the standard complaint regulations; thus, many complainants are unaware that they may challenge broad 216 practices in their complaints. Although Title VII includes no restrictions on the filing of a complaint against a Federal agency, the Commission has imposed stringent . 217 conditions. The Commission regulations bar applicants or employees from initiating individual complaints unless an informal complaint is first registered within 30 days of the date on which the allegedly dis- 218 criminatory act occurred. In addition, the complainant must allege 216. Interview with Charles Ralston, Attorney, NAACP Legal Defense and Educational Fund, Mar. 20, 1975. 217. The Commission strictly construes the definition of applicant for employment. It has held, for example, that a person who takes a Federal Government basic entry examination but who has not applied for employment at a specific agency is not an applicant with the Civil Service Commission or other agency and, therefore, may not file a complaint. Appeals Review Board Decision in Case No. 713-74-278, Dec. 11, 1973. 218 218. The current regulations do not contain a provision included in previous regulations which permitted the filing of a complaint at any time if the alleged discrimination was continuing in nature. Compare 5 C F R § 713 213 (1969) with 5 C.F.R. § 713.214 (1972). Title VII complainants may file ‘ discrimination charges with the EEOC against private employers or State and local governments within 180 days of the date of the alleged discrimi- natory act, 42 U.S.C. 2000e-5(e), but the statutory time limitation has been held not to apply in cases charging continuing discrimination. Culpepper v. Reynolds Metals Co., 296 F. Supp. 1232, 1235-6, (N.D. Ga. 1969), rev'd on other grounds. 421 F.2d 888 (5th Cir. 1970)! Federal* complainants, however, must comply with the Commission's strict time limitations unless- they can show good cause for the delay. 5 C.F.R. § 713.214(a)(4). Thus, a Federal complaint was rejected as untimely where a female alleged continuing sex discrimination in promotion practices on the grounds that her complaint was filed 247 days after the most recent denial of promotion to her. Appeals Review Board, Decision in Case No. 713-74-291, Dec. 17, 1973. The Commission's position barring complaints alleging continuing discrimination is squarely in conflict with Title VII law. The Commission believes that "the requirement for timely filing of complaints benefits all parties as it permits a comprehensive investi gation of recent events which are still fresh and reconstructible in the witnesses' minds." Hampton letter, supra note 7. 5c a specific act of discrimination. The complaint is treated informally by an Equal Employment Opportunity Counselor, who is directed to seek resolution of the matter within 21 days. If informal measures fail, the counselor must inform the aggrieved person of the right to file a formal 220 written complaint within 15 days of the notice. 66 219 219. Hampton letter, supra note 7. Despite congressional criticism of the Commission's tendency to view the problem of discrimination as one of individual actions and to ignore systemic discrimination, the Commission, nevertheless, conditions its complaint procedures on the allegation of a specific act of discrimination. See Legislative History, supra note 42 at 423. — c— 220. The Commission maintains that "the great majority of EEO-related issues of concern to employees are resolved informally, and some form of corrective action is taken by the agency as a result of over one-third of these contacts with counselors." Therefore, the Commission believes that this process is an effective means of resolving problems quickly and informally and substantially reducing the number of issues which need to be processed through the formalized complaint system and the courts." Hampton letter, supra note 7. On the other hand, there may be some question whether complainants are fully informed at this stage of the nature of the discrimination they may have experienced or of the relief to which they may be entitled. Ralston interview, supra note 216. V r »■ ..«»qririfts. 67 In the past, from 10 to II percent of all informal complaints developed into formal complaints: Fiscal Year 1972 Fiscal Year 1973 Fiscal Year 1974 Number of Persons Counseled_____ 16,883 26,627 31,484 Number of Formal Complaints 1,834 (11%) 2,743 (10.3%) 3,435 (10.9%) 221 The vast majority of formal complaints in each fiscal year alleged race discrimination, followed in frequency by allegations of discrimination 222 on the basis of sex, national origin, and religion. When a complaint is filed, the head of the agency or designated official may reject any portion of the complaint which is of a general 221 222 221. Memorandum to Irving Kator, Assistant Executive Director, CSC, from Anthony W. Hudson, Director, Office of Federal Equal Employment Opportunity, CSC, Aug. 23, 1974. Approximately 35 to 45 percent of the informal complaints were followed by some "corrective action," but not necessarily any specific relief to the complainant. Id. An analysis of corrective actions taken by agencies in fiscal year 1973 found that these measures most frequently con sisted of an "improved personnel practice," promotion, reduction or rescission of adverse action, training opportunities, or reassignment. The next most frequently occurring corrective actions were reinstatement, priority consid eration for promotion, improved EEO practices, and removal of adverse material from official personnel folders. Telephone interview with Anthony W. Hudson, Director, Office of Federal Equal Employment Opportunity, CSC, Nov. 25, 1974. 222. Race discrimination complaints represented 68.4 percent of the total formal complaints in fiscal year 1972, 61 percent in fiscal year 1973, and 60.3 percent in fiscal year 1974. The respective figures for the other bases were as follows: sex-female, 16 percent, 20 percent, 21.7 percent; sex- male, 3.6 percent, 4 percent, 6.3 percent; national origin, 9.1 percent, 10 percent, 9.5 percent; religion, 2.6 percent, 5 percent, 4.3 percent. Hudson memorandum, supra note 221. The Commission's tabulation of complaints did not indicate the number of complaints alleging both sex and race or national origin discrimination. 7c *1 .1 ^ 68 nature and not related to the individual. 223 In fiscal year 1974, 10 percent of final complaint dispositions reported by agencies were rejections 224 of complaints. The Commission has not issued clear guidelines specifying what types of allegations are "unrelated" to an individual 225 complaint. It has consistently held, however, that complaints alleging discrimination against a particular class of employees, of which the complainant is a member, are not within the purview of the 226 standard complaint procedures. In contrast, class and individual i H : if. 223. 5 C.F.R. § 713.215. The complainant may challenge such a rejection Dy appealing to the Commission or by filing a civil action. Id. 224 • oof 2,650 disP°sitions> 265 were rejections. Hudson memorandum, note 221. * 225' ^he Commission has merely indicated that allegations of discrimination which do not fall within the purview of the regulations are those not filed by an employee or applicant for employment in the agency where the act occurred, do not relate to an employment matter over which the agency has jurisdiction, or are not based on race, color, sex, religion, or national origin FPM Letter No. 713-213, Sept. 21, 1973. The Commission has indi cated that each complaint must be considered on its own merits. What may 6 a? unrelated' allegation in one complaint may well be the core of another complaint. Hampton letter, supra note 7. 226. See, for example, Appeals Review Board, Decision in Case No. 713-74-275 Dec 10, 1973. The complainant alleged that an agency policy of controlling ’ grade escalation, which applied to only two job classifications, was discrimi natory on the basis of sex, since virtually all employees in the two classi fications were women.^ The complainant was an employee in one of the two job categories. Similarly, a Native American employee denied a promotion tiled a complaint alleging discrimination against Native Americans in pro motions; the class allegation in the complaint was rejected. Appeals Review Board, Decision in Case No. 713-74-289, Dec. 17, 1973. Since the Commission does not permit the regular processing of class-wide complaints, some Federal district courts have held that a class action law suit is barred. See e g V S=hlesinSer> N°- 1689-73 (D.D.C. Aug. 9, 1974). -In No^mbeTl974, the NAACP Legal Defense and Educational Fund filed a lawsuit challenging the Commission s practice of severing class allegations from individual complaints. V ‘ UnLted States Civil Serv. Comm'n, Civil No. 75-1694 (D.D.C. Nov. 20 1974). See also, letter from William P. Berzak, Chairman, Appeals Review Board, to Allen Black, NAACP Legal Defense and Educational Fund, Oct. 18 1974 w ich affirmed that the Commission does not permit individuals to include class discrimination allegations in their individual complaints. 8c ■V-r . v ‘Ac- discrimination claims under Title VII have historically been treated simultaneously, since the Federal courts have long held that employ- 227 ment discrimination is, by definition, class discrimination. From the complainant's standpoint, severance of class issues from the individual claim in the administrative process can be extremely detrimental because it may preclude collection and introduction of evidence relating to the class which may be highly material to the 228 individual's case. The rule of rejecting portions of complaints not previously raised also appears to be contrary to the historic treatment of '̂ 11 complaints. Charges before the EEOC have generally been broadened, where appropriate,• to encompass like and related issues 229 to the one raised by the charging party. This practice was adopted by EEOC and upheld by the courts on the grounds that victims of employment discrimination most often do not comprehend the complex 230 sources of that discrimination. There is no reason to believe that Federal employees are any different. 227 228 229 230 6 9 I 227. See, ej*., Oatis v. Crown Zellerbach, 398 F.2d 496, 499 (5th Cir. 1968); Jenkins v. United Gas Corp. 400 F.2d 28, 33 (5th Cir. 1968). 228. Interview with Roderick Boggs, Federal Employment Project, Washington Lawyers Committee for Civil Rights Under the Law, Mar. 19, 1974. in private employment discrimination cases, statistics showing the relative status of the entire class are relevant to the individual discrimination complaint. McDonnell-Douglas Corp. v. Green, 411 U.S. 792 (1973). 229. See, e ^ . , Sanchez v. Standard Brands, Inc., 431 F.2d 455 (5th Cir. 230. |ee, e^£., Danner v. Phillips Petroleum Co., 447 F.2d 159, 161-2 (5th Cir. 1971). Although matters not expressly raised by the Federal employee in the informal complaint may be rejected from the formal complaint, matters not expressly raised in the formal complaint may be subsequently investigated if they relate to the "work situation." 5 C.F.R. i 713.216(a). 70 If a complaint is not rejected, it is then the responsibility of the agency's Equal Employment Opportunity Officer to provide for the complaint investigation. Complainants are not given the right to influence the scope or method of the investigation. The regulations do not require that investigators be certified or trained in employment discrimination matters, but only that they be employees from a part of the agency not subordinate to the^agency official in charge of the unit in which the complaint arose. Until September 1974, the Commission pro vided agencies with investigators on a reimbursable basis. Effective September 3, 1974^agencies were required to assign their own staffs to investigations. Thus, despite congressional concern expressed in 1971 that there was an inherent bias in the complaint investigation procedures, Commission regulations still provide that the investigation be conducted by 234 * employees of the allegedly discriminatory agency. 231. 5 C.F.R. § 713.216. or management’analysts. FPM Letter^'H3 SOnnel ma^gement specialists, and" April ™ T 34! }974' «°™var, between September 1973 of egenires ^ “ “ “ f ^ of 62 complaint instigation. b e s a e “ f a S i r S i S - i - a S ' reevaluate its regulaSi^Sro^dl^fo^inTOSt-igatioM^ SerViCe Commission “b°“b “>» 5 S ls bJ - a .'s sa sd s -p r^ 10c i 71 Commission regulations further provide that the investigation include a thorough review of the general work environment in which the complaint arose and a comparison of the "...treatment of members of the complainant's group identified by his complaint as compared with the treatment of other employees in the^organizational segment in which the alleged discrimination occurred--- " This provision ignores the possibility that the complaint may have arisen in an organizational segment in which there was discriminatory segregation of one class. it further militates against proper analysis of the work force, since the complainant's group is to be compared with the aggregate of all other groups rather than with each separate group, In addition, the term "organizational segment" is not defined to indicate clearly how broad or restricted the investigation should be. The Commission issued guidelines in 1971 explaining in more detail . 238 how complaint investigations are to be conducted. These investigation guidelines suffer from a number of deficiencies, only a few of which 235. 5 C.F.R. § 713.216. 236. For example, a complaint may arise in an all-female clerical pool or in an all-black mail room. The Commission does not believe this provision to be deficient because the term "organizational segment" may be interpreted very broadly. Hampton letter, supra note 7. 237. An analysis might find, for example, that 40 percent of minorities and 20 percent of nonminorities are concentrated in the lowest four grades. If the complainant is a minority female, the investigation should compare the condition of minority females separately with that of nonminority females minority males, and nonminority males in order to determine the disparity between the status of minority females, and the other groups. In a typical situation, this analysis would find that 50 percent of minority females, 40 percent of nonminority females, 30 percent of minority males, and 5 percent of nonminority males are concentrated in these grades. Thus, the disparity between the complainant's group and the group with the best status is a difference of 45 percent, rather than 20 percent. For data showing the composition of the work force in the lowest four grades, cross- tabuiated by race and sex, see CSC, Manpower Statistics Division, Bureau of Manpower Information Systems, Federal Civilian Personnel Statistics: Federal Civilian Employment by Minority Group and Sex, Nov. 30, 1972. ^ y e®-̂ iSatin2 Complaints of Discrimination in Federal Employment, CSC, Uct. 1971 /hereinafter cited as Investigation Guidelines/. lie WOuld ^eliminated in revised draft guidelines circulated in November 1974. The most serious deficiency in the current guidelines is their failure to include a correct definition of the meaning of discrimination. The guidelines implicitly adopt a definition limiting discrimination 240 to overt acts or patterns of "unfair treatment." The guidelines in 241 draft stage in 1974 did not correct this deficiency, despite the well established rule under Title VII that illegal discrimination includes not only disparate or unfair treatment, but also neutral treatment which had a disparate effect on any ethnic, racial, or sex group, unless justi- 242 fied by some compelling, nondiscriminatory purpose. Second, the guidelines generally limit the scope of the investigation to the actions and decisions of the allegedly discriminatory agency official^and to the organizational segment in which the complaint arose. The proposed new guidelines would permit extending the investi- 72 InvesCi§ation Guidelines (undated), provided by Mr. Anthony W. 1Q74°^l— i:fecP°r > Office of Federal Equal Employment Opportunity, CSC, Nov. 1 1974 /hereinafter cited as Draft Investigation Guideline?/. ’ The CUrT C ?uidelines state ^ a t the investigation should be suffi- shoul^deri enS1VR unc0ver a°y evidence of overt discrimination and should develop enough information to bring out...any pattern of nonselection t ^ r f v i L n c r o T d L emb^ S °f ^ COmPlainant's group which might consti- at 5 crimination.... Investigation Guidelines, supra note 238, l i l L / i t draf Suidali"es state that "A pattern of discrimination is estab lished by evidence which shows disparate treatment of members of the com- 3 SrouP when compared with the treatment of members of other groups." Draft Investigation Guidelines, supra note 239, at 29-30. 243 242. Griggs v. Duke Power Co., supra note 114. 243. Investigation Guidelines, supra note 238, at 9. This limitation can operate severely to the disadvantage of the complainant, since statistical evidence based on the agency as a whole has been held to be highly material to an individual s case._ See, for example, Robinson v. Warner, No. 1654-23 24 ? L?74) ln whlch the court supplemented the administrative Su^ . fWlth statisticai evidence based on the entire Navy Command Systems Support Activity and reversed the agency's final determination of nondiscrimination. 12c 73 gation to other units under the same administrative jurisdiction but not 244 to the agency as a whole. Third, the guidelines on investigating complaints arising in the selection or promotion process fail to include essential instructions on investigating a personnel action. The guidelines merely instruct the investigator to list the name, sex, race, or ethnicity of each of the candidates and their relative ranking. There are no instructions to investigate the possibility of systemic discrimination in the ranking itself or in the process by which candidates were placed on the certificate 245 list of eligibles. The proposed new guidelines indicate that the investigator should "...consider the need for looking into the reasons why the complainant did not appear on the certificate or was not rated 246 high enough to be within reach on the certificate," but they do not 244 245 246 244. Draft Investigation Guidelines, supra note 239, at 30. 245. Investigation Guidelines, supra note 238, at 15-17. The failure to include such an analysis in an investigation can seriously injure the com plainant. For example, a black female who was the only black in her divi sion and who had been passed over for promotion three times and for training opportunities two times was held not to have been subjected to race discrimi nation on the grounds that the selection panel's decision was based on "documentary appraisals and evaluations" and the personal knowledge of the candidates by the three panel members, two supervisors and the selecting official. Appeals Review Board, Decision in Case No. 713-74-284, Dec. 13, 1973. Race discrimination can easily occur in supervisors' appraisals of employees. See, e.g.. Rowe v. General Motors, 457 F.2d 348 (5th Cir. 1972). Yet, the Commission made the decision in the above case without any indi cation that an investigation had been made of the evaluations and ratings given black applicants and employees by the agency. The Commission main tains, however, that the procedures for investigating promotion actions are adequate because they determine how and why each candidate is ranked. Hampton letter, supra note 7. 246. Draft Investigation Guidelines, supra note 239, at 11. 13c 74 include instructions on the method by which this investigation should 247 be conducted. Neither the current nor proposed guidelines contain any instructions concerning the investigation of qualification standards which may have had an illegally discriminatory effect on the complainant. 248 Finally, both sets of investigation guidelines suffer from extreme vagueness. For example, both instruct the investigator to determine whether there exists "...any improper segregation of personnel by reason of their membership in the group alleged to have been discriminated 249 against," but there is no explanation of the meaning of the term 'improper." Similarly, the investigator is instructed to collect information about the agency's merit promotion plan and procedures, 250 if needed for an understanding of the case." However, there are no criteria included for determining the relevance of such information, or for evaluating a merit promotion system to determine compliance with the dictates of Title VII. 247 * 249 250 247. Id. at 39-43. 248.^ In reviewing individual complaints, the Commission does not consider the job relatedness of a particular selection standard which rejected the complainant. The draft guidelines propose to prohibit the inclusion in the investigative file of any Commission Job Element Guides or rating schedules Id. at 15. This information could be essential to challenging the job relatedness of a qualification standard. 249. Investigation Guidelines, supra note 238, at 10; Draft Guidelines, supra note 239, at 31. Investigation 250. Investigation Guidelines, supra note 238, at 17; Draft Guidelines, supra note 239, at 42. Investigation 14c guidelines In draft stage as of November 1974 contained two distinct improvements over the current guidelines In that they emphasized the Importance of the investigator’s maintaining independence from the agency’, official, ,„d that they permitted the investigator to collect information relevant to a basis discrimination other than that charged by the complainant. The revisions to the 1971 version of the Guidelines .ere prepared without consulting with despite a clear request from Congress in 1972 that the Commission obtain EEOC' s advice on equal employment matter,254 75 g u U e S f . ' S r p ^ i b U ^ c I f l " ; , ^ 239> “ 1 2 ’ the investigative file to these o ^ l s ’L ' S ^ S v ' . s t ^ t L T Id. S p o J n t ? ' , ^ , u T l ? u « o S fle?lbillt2 “ i-vestigator is basis of discrimination, e g ™ d i s L L C°mM C° allege oneshe or he may be the vict-tm^f discrimination, when in fact7 the victim of race or ethnic discrimination as well. 253. Hudson telephone interview, supra note 221 r . . with representatives from agency i m ^ a l EEO Commission consulted representatives from EEOC. However the Con™/ ?S ^ lncludin8 tha EEOC Office of Compliance. Hampton let” r " f 7“ "*0lt “lth d5icatid8iha?tEEOCI,™.“ ry: S 1 2 ,""' 42’ “ 42s- Tha Commission's staff in- acn “ •Federal investigations. According to the Commission's staff received “sPp̂ a«“SSn“"hfc V°°k f” th“ “ "̂iduals ihvestigatioL ^ " K e ^ S d ’p ^ r i ” t o ^ ^ L J t S I S J l s u L f * noteTll “Vor'Vd'if “ * "h°fU ’ telaphone interview, supra EEOC^ inve'stigationi i n s e e chapcirl/THfr.. types of info™ J ’ appear t0 entail Election of bothC W r « = o . 5 ™ J10n' There is a strong reason to believe that like that ofSEEOC 3ppr°ach of the Commission be more the H is to r y , ^ u p r a ^ o t e ^ ^ i t ^ 2 ^ ° th er eqUal “ “P ^ ^ e n t programs. L e g is la t iv e 76 Commission regulations require the agency to make a second attempt to resolve the complaint informally following the completion of the 255investigation. If an adjustment of the complaint is not obtained, the complainant is to be notified of the proposed disposition by the agency 2 and of the right to request a hearing within 15 days of the notification In fiscal year 1974, slightly less than 25 percent of the complainants , J 257whose cases were decided had requested and received a hearing. 258 Hearings are closed proceedings conducted by a complaints 259 examiner, who is certified by the Commission and who must be an employee 255 256 257 258 259 255. 5 C.F.R. i 713.217(a). The complainant is entitled to review the investigation file. 256. 5 C.F.R. § 713.217(b). 257. Hearings were held in 643 of the 2,650 cases which received final dispositions during fiscal year 1974. Hudson memorandum, supra note 221 ; Hudson telephone interview, supra note 221 • 258. Only persons directly connected with the complaint may attend. 5 C.F.R. § 713.218(c)(1). However, the allegedly discriminatory official is not entitled to be present. Discrimination Complaints Examiners Handbook, Office of Federal Equal Employment Opportunity, Apr. 1973, at 36. 259. 5 C.F.R. § 713.218(a). Complaints examiners must meet the qualifications established in the Commission's GS-930 (Hearings and Appeals) Series, which is applicable to most hearing officer positions not subject to the Administrative Procedure Act. A law degree is not required but may substitute for work experience in adjudicating cases. Expertise in Title VII law or employment discrimination matters is not required. Memorandum to J. Philip Bohart, Acting Director, Personnel and Labor Relations Division, from H. Alan McKean, Chief, Standards Division, Apr. 1, 1974. This certification standard was adopted in conjunction with a reorganization of the employee appeals system within the Commission and the establishment of the Federal Employee Appeals Authority. The reorganization primarily affected the system through which employees appeal adverse personnel actions and did not change any of the appeal provisions pertaining to discrimination complaints. CSC, New Federal Employee Appeals System (undated). 16c * m * t£ S L £ u ftH S S i* -^ d n rn«ak> .4k* 77 260 from another agency except in unusual circumstances. The complainant 261has the right to be represented by counsel and to cross examine witnesses but not the right to obtain information other than that 262 collected by the agency or to subpoena documents or witnesses. The hearing is not to be an adversarial proceeding but rather an extension 263of the investigation. To assist complaints examiners, the Commission issued an examiner's handbook in April 1973, which gives instructions on preparing for and conducting a hearing, admitting and evaluating evidence, and writing 264 recommended decisions. Although the Discrimination Complaints 260 261 262 263 264 260. Where an agency is prevented by law from disclosing to persons without security clearances information concerning the matter complained of, the complaints examiner may be an employee of the agency. 5 C.F.R. § 713.218(a). 261. With respect to representation by counsel, the Commission on Civil Rights recommended in 1970 that free legal assistance be provided on re quest to all employees who require it. Enforcement Effort report, supra note 147, at 358. The Civil Service Commission has not implemented such a program in the ensuing 5 years. 262. The complaints examiner has the authority to require agencies to produce witnesses requested by the complainant when the complaints examiner determines that the testimony is "necessary" and where it is not "administratively impracticable" for the agency to comply with the request. 5 C.F.R. i 713.218(e). Both the agency and the complainant have the right to submit evidence in the form of documents, affidavits, or testimony of witnesses. Discrimination Complaints Examiner Handbook, suPra note 258, at 85, 87. The complainant may also request that the examiner request evidence or testimony. If the examiner denies the request, reasons must be given in the record. 263. Discrimination Complaints Examiners Handbook, supra note 258, at 5. See also, letter from Robert E. Hampton, Chairman, CSC, to Arthur F. Sampson, Acting Administrator, General Services Administration, June 18, 1973. 264. Id. 17c Examiners Handbook was issued more than a year after Title VII became applicable to Federal employment, it contains no guidelines or information 265 on substantive Title VII law. In addition, the Handbook's instruction concerning the meaning of discrimination and questions of burden of proof are contrary to the weight of authority under Title VII. The Handbook describes discrimination exclusively in terms of disparate treatment^and provides that complainants have the initial burden to present evidence of disparate treatment. The weight of Title VII law, however, does not place the burden on plaintiffs to show disparate treatment; instead, plaintiffs are held to make out a firima facie case of illegal discrimination by pre senting statistical evidence showing a disparity in the employment status of u . . . 267t e alleged discnminatees and other employees. The Commission's hand book does not indicate that Federal Title VII complainants have access to 268is procedure in the context of the administrative hearing. If the record establishes that disparate treatment has occurred, then the examiner is instructed to view the evidence most favorably to the agency and to make a finding of discrimination if a reasonable mind could not infer from the evidence so viewed that the agency's action was free from discrimination on the basis of race, color, sex, religion, 265. The Commission does, for complaints examiners. however, provide a digest of Title VII cases Hampton letter, supra note 7. 266. Id. at 57, 62. As noted on d 72 snnra u tt , ' diS»“ “ • " • — « *«* " £ £ £ £ 267. See , McDonnell Douglas Corp. v. Green, supra note 71» ■ BeU l̂ep“ ":lCo?^13C"li'4|ff|tr ^ r 2l570)'h“ ̂ S r “ sh°” routinely affirmed by the Appeals RevL» Board See f . ?ra Board Decision in Case No. 713-73-593 (June 14,' 1973)7^*’ APP6alS Review . w • ifc*-ulr'V 79 269 or national origin. In short, the instructions lead a reasonable person to believe that the complaints examiner is instructed to a p p l y a standard which gives the benefit of the doubt to the allegedly discriminatory agency. The findings and recommendations of the complaints examiner are not binding on the agency unless the examiner recommends a finding of discrimination and the agency has not issued a final decision within 270 180 days after the complaint was filed. If the agency rejects or modifies the decision recommended by the complaints examiner, or if the agency's decision is made when a hearing is not requested, it must set forth the specific reasons for its final action.271 During fiscal year 1974, 7 percent of final agency dispositions made a 272finding of discrimination. 269. Discrimination Complaints Examiners Handbook, supra note pso at 62. The Handbook states as follows: Where the record shows disparate treatment, the Examiner must then evaluate the evidence and assemble the facts which tend to establish a case free from discrimination based on the complainant's race, color, religion, sex, or national origin. If a reasonable and unprejudiced mind could not infer from the facts so assembled that the agency was free from discrimi nation in the matter, then the Examiner should make a finding of discrimination. Id. 270. 5 C.F.R. § 713.220(d); 8 713.221(b). 271. 5 C.F.R. § 713.221. However, the Commission has held that an agency's failure to provide specific reasons for its action does not invalidate the decision if the ARB provides reason's in its review. Minutes of Civil Service - Commission, Feb. 27, 1974, declining to reopen Appeals Review Board Decisions Nos. 713-73-595, 713-74-179, and 713-74-43. 272. A finding of discrimination was made in 170 of 2,650 dispositions. Hudson memorandum, supra note 221. Final dispositions include rejections or cancellations of complaints. Findings of discrimination constituted 12.8 percent of all decisions on the merits. Complaints examiners made findings of discrimination more frequently than did agencies. In the 643 cases which went to a hearing, complaints examiners recommended a finding of discrimination in 109 (16.9 percent) cases. Agencies adopted contrary findings in 26.6 percent of these cases. CSC, Office of Federal Equal Employment Opportunity, Performance by Agency and CSC Complaints Examiners in EEO Discrimination Complaint Cases During FY 1974 (undated). 19c ■dafc- MfeM.it i 80 Commission regulations require that agencies proceed with the processing of complaints without "undue delay" so that complaints are resolved within 180 days after filing, including time consumed by a 273 hearing. However, in fiscal year 1974, the Government-wide average time spent processing a complaint was 201 days, which was 26 days . 274 longer than that of fiscal year 1973. Some major agency complaint 275processing procedures averaged well over 300 days. 273 274 275 273. 5 C.F.R. § 713.220. 274. Memorandum to Irving Kator, Assistant Executive Director, CSC, from Anthony Hudson, Director, Office of Federal Equal Employment Opportunity, CSC, Precomplaint Counseling and Discrimination Complaint Activity During Fiscal Year 1974, Aug. 23, 1974. Agencies whose average complaint processing time in fiscal year 1974 exceeded 180 days were as follows: Department of Agriculture (214 days); Department of the Army (211 days); Atomic Energy Commission (317 days); Department of Commerce (256 days); Defense Contract Audit Agency (307 days); Defense Supply Agency (211 days); Environmental Protection Agency (259 days); Equal Employment Opportunity Commission (296 days) Federal Communications Commission (856 days); General Services Administration (212 days); Department of Health, Education and Welfare (367 days); Department of Housing and Urban Development (369 days); Department of the Interior (197 days); Department of Justice (250 days); Department of Labor (253 days); National Aeronautics and Space Administration (254 days) ; National Labor Relations Board (296 days); Selective Service System (370 days); Small Business Administration (252 days); Department of Transportation (395 days); U.S. Information Agency (238 days); and U.S. Postal Service (189 days). Agencies whose average complaint processing time in fiscal year 1974 met the 180-day limit were as follows: Administrative Office of U.S. Courts, U.S. Air Force, Army and Air Force Exchange, Civil Service Commission, Commission on Civil Rights, Federal Maritime Commission, General Accounting Office, Government Printing Office, National Guard Eureau, National Science Foundation, Department of the Navy, Office of Management and Budget, Smithsonian, Department of State, Tennessee Valley Authority, Department of the Treasury, and Veterans Administration. During fiscal year 1974, there were no complaints filed against ACTION, Agency for International Development, Civil Aeronautics Board, Defense Communications Agency, Defense Intelligence Agency, Defense Mapping Agency, Defense Nuclear Agency, Federal Power Commission, National Gallery of Art, National Mediation Board, National Security Agency, Office of Economic Opportunity, or U.S. Soldiers Home. 275. See, for example, HEW, HUD, DOT, cited in note 275 supra. 20c 81 Iltla VII authorizes the Federal complaint to file a civil attic la B.S. district tourt If the ag.ncy does sot ..he a decision within 180 days or within 30 days of the final agency action” 6. co.pl,leant .ay delay civil action by appealing to the Commission's Appeals Review Board for a review of the record8 In fiscal year 1974, approximately 30 percent of agencies' final dispositions of complaints were appealed to the Appeals Review Board’ I„ approxl- .ately 75 percent of these cases, the agency decision finding no days af terminal agency Action o^f filed Wlthin 30 the-'complainant elects to appeal to the Co^Sslo'n'1”8 C°""1SSl°1’ 1£ and" Review^consist^of nine8’ f?merly called the Board of Appeals the CotM lsilon. lo a r d . S h e r s " r e rcareP° in t *8 , by Chal™“ ° £at the pleasure of t-he ry, • career civil servants who serve consisted^ 6 angle o f °f " " I * ' 1574> th« Bd“ dand 1 black female Th* r ’ V * u male’ 1 Spanish surnamed male, are assisted by a ' t a S of?! *U °f ^ are «torneysNone of the staf? ov bL J l “ d 15 clerical workers, previous experience in Title^I^-Law**5 In November 1974, had had any Chairman, Appeals Review Board, Nov. ‘7 , 197™ 16” W“ Wllliam Berzak, wUl receiveSwrittenharg^nentearir‘SHRef°re the Board« although it below. 5 C.F.R. 9 713.234; Berzak'inte^ew? s u p M ^ t e yoard8d°ur̂ gtfiesc2’r y0efrinia9174d i i t 0 the Production:5 E E O ^ p L i s ^ ^ ^ and 2 1 c 82 f ; ji» 3 discrimination or rejecting the complaint was affirmed. In slightly more than 10 percent of the cases, the Board remanded the complaint 281 to the agency for further investigation, and in approximately 7 percent 282 the appeal was cancelled by the complainant. The Board reversed agencies' rejections of complaints and findings of no discrimination in 283 5.5 percent of the total decisions rendered. The Board reviews the record to determine if it shows that the complainant 284 was subjected to disparate treatment. It does not consider discrimination in the form of disparate impact. If disparate treatment is shown, the burden is then shifted to the agency to come forward with evidence 280 281 * 283 284 280 280. 575 of 778 Board decisions affirmed agencies' decisions finding no discrimination or rejecting the complaint. In fiscal year 1973, 585 of 692 Board decisions (or 84.5 percent) affirmed agencies' decisions. Appeals Review Board, Receipts and Production, supra note 279. 281. 82 of 778 Board decisions were in this category. In fiscal year 1973, only 3.6 percent of Board decisions (25 of 692) remanded cases to agencies. Id. 282. _Id_. In 1973, only 1.4 percent of Board final dispositions were the result of cancellations by complainants. 283. _Id. In an additional two percent of the decisions, the Board recommended that further corrective action be taken by agencies. The remaining decisions reversed agency decisions on the grounds that improper procedures had been followed (.8 percent) or rejected the appeal as untimely (.5 percent). 284. The Board's definition of "disparate treatment" appears to be extremely narrow. It has held, for example, that "favoritism" is not a form of discrimination prohibited by law or regulations.' Appeals Review Board Decision in Case No. 713-74-285, Dec. 17, 1973, wherein the complainant alleged that supervisors showed favoritism to white employees. 83 that the treatment was justified by some lawful purpose, such as Commission or agency qualification standards. An agency's decision finding no discrimination will be upheld if the evidence in the record supports the conclusion that the disparate treatment was justified.285 The Board does not follow or refer to judicial decisions interpreting the substantive or procedural requirements of Title VII, nor does it Although it is well settled, under Title VII law that the complainant need not show direct proof of intentional discrimination and that a statistical disparity shifts the burden to the employer to show evidence of non-discrimi nation, the Board does not apply this standard. In one case decided in 1973, the Board correctly followed this standard but was reversed by the Commission^ The 1972 Amendments to Title VII gave the Commission express authority to order reinstatement, back pay, and other relief to persons 288 found to be victims of discrimination. Commission regulations provide sion, Nov. 14, 1973, reversing Appeals are largely ad hoc dispositions mission or any substantive rules ‘airman, Appeals Review Board, not sufficiently complete, ions but merely makes 288. 42 U.S.C. g 2000e-16(b). 23c that a person denied employment or promotion shall be given priority consideration for any existing vacancy where the record shows that 289 discrimination existed when the selection was made. However, such persons are not entitled to back pay or other retroactive relief unless the record shows that the person would have been selected 290 but for the impermissible discrimination. The Commission's rule, which places a heavy burden of proof on complainants seeking retro active relief, is completely contrary to the weight of Title VII case law, which holds that once discrimination has been found, the employer has the burden of showing that the victim would not have 291been selected even in the absence of the illegal discrimination. As a result of the Commission's restrictive interpretation of the 84 289. 5 C.F.R. i 713.271. 290. Id. Thus, the Commission has held that where sex discrimination was found in the denial of a promotion to a female complainant, she was not entitled to retroactive relief, even though she was the top ranked candidate for the position, on the grounds that she might have been denied the promotion on grounds other than sex, since hiring officials have some limited discretion. Appeals Review Board, Decision in Case No. 713-74-437, Mar. 14, 1974. Similarly, where racial discrimination was found in the ratings made by a promotion panel, the black complainant, who was ranked second best, was not given back pay or other retroactive relief, since the record did not ^how that but for the ratings, the complainant would have been selected. Appeals Review Board, Decision in Case No. 713-74-277, Dec. 10, 1973. 291. See, e.g., Pettway v. American Cast Iron Pipe Co., 494 F.2d 211 (5th Cir. 1974). In late 1974, a Federal district court ruled that the Commission's standard on retroactive relief was improper. Day v. Weinberger, No. 74-292 (D.D.C. Nov. 4, 1974). The Commission maintains that its position comports with a decision by the Court of Claims in 1971, Chambers v. United States, 451 F.2d 1045 (Ct. Cl. 1971). Hampton letter, supra note 7. However, the district court in Day v. Weinburger specifically noted that the Chambers decision was no longer applicable because it was rendered prior to the passage of the 1972 amendments to Title VII. 24c 85 remedial authority it has been given in Title VII, full relief is rarely provided to discriminatees. In fiscal year 1973, retroactive relief was provided in 22 (or 3 percent) of 778 cases in which action 292was taken to correct discrimination. Thus, it is clear that Federal Title VII complainants face severe disadvantages throughout the complaint process. The allegedly discriminatory agency not only has control over the content of the complaint's allegations but over the investigation as well. Whlle t2 93COmplainant h3S 3 right t0 a hearinS before an independent examiner, the complainant's rights are limited in that proceeding, and the finding of the hearing examiner is not binding on the agency in most cases. The final decision made by the allegedly discriminatory agency is appealable to the Commission, but is not subject to a review according to Title VII case law. More importantly, the substantive rights guaranteed under Title VII, as well as important Title VII evidentiary and procedural rules, are not available to the Federal complainant. Finally, when a civil action is filed in court, the complainant may well not be 292. Hudson telephone interview, supra note 221. Hampton letter, supranote 7. — c— 293. Since complaints examiners are paid by the allegedly discriminatory agency, an argument could be made that the examiners are not totally independent. Discrimination Complaints Examiners Handbook, supra note 258.- The Commission emphasizes, however, that the examiner is referred by the Federal Employee Appeals Authority which is reimbursed by the agency for the examiner's service. Thus, the examiner is not paid directly by the agency. Hampton letter, supra note 7. 25c 86 given a full trial, but only a review of the administrative record. Three years after the passage of the 1972 Act, it did not appear that the extension of Title VII to Federal employment had led to any mean ingful changes in the handling of complaints or the substantive rights 295 of Federal employees to be free from discrimination. 294 294. As of April 1975, the courts were divided on the question of whether Section 717(c) of Title VII, as amended, 42 U.S.C. § 2000e-16(c), gives Federal employees the right to a trial de novo or only to a review of the administrative record. See, e.g., Sperling v. United States, No. 79-1533 (3rd Cir. Apr. 18, 1975); Henderson v. Defense Contract Servs. Administration, 370 F. Supp. 180 (S.D.N.Y. 1973) (holding that a right to a trial de novo exists). Contra Salone v. United States, No. 74-1975 (10th Cir. Feb. 21, 1975); Hackley v. Johnson, 360 F. Supp. 1247 (D.D.C. 1973), Appeal docketed, No. 73-2072, D.C. Cir. Oct. 17, 1973. 295. The Commission maintains that it is incorrect to state that complainants face severe disadvantages throughout its procedures. "The rights of the complainant," the Commission maintains, "are fully safeguarded and the Commission standards are in fact more favorable to the complainant than is required by the courts under Title VII pro ceedings in the private sector." Hampton letter, supra note 7. In addition, the Commission emphasizes that no Federal court has yet found the procedures inconsistent with Title VII. Id. 26c 619 Chapter 1 FINDINGS AND CONCLUSIONS Civil Service Commission (CSC) 1. The United States Civil Service Commission oversees and sets standards governing the civilian personnel practices of the Federal Government, which employs nearly four percent of the Nation's work force. Title VII of the 1964 Civil Rights Act, as amended in 1972, prohibits Federal agencies and departments from discriminating against applicants or employees on the basis of race, color, religion, sex, or national origin. Under Title VII the Commission is responsible for ensuring that Federal employment practices are nondiscriminatory and for reviewing agency affirmative action plans on an annual basis. In addition, the Commission has been charged with enforcing Executive orders since 1965, which require agencies to maintain complaint procedures as well as nondiscriminatory practices. 2. It is the position of the Commission on Civil Rights that the Federal Government should be bound by the same standards on equal employment opportunity and affirmative action as govern the practices of all other employers. However, CSC maintains that it is not required to adhere to the Title VII guidelines established by the Equal Employment Opportunity Commission (EEOC) for all other employers or to follow the affirmative action principles' applicable to employers who are Federal contractors. 3. Although Congress expressed deep concern in 1972 that many of the civil service employee selection standards appeared to be discriminatory, the Commission has failed to carry out its responsibility under Title VII 27c 620 • • ,11, that all Federal examination procedures havingto demonstrate empirically that a n nn minorities and women are manifestly related to job an adverse impact on minoritie performance. ■ j -triiirlelines for demonstrating thea. The Commission has adopted guidelines job relatedness o£ examination procedures which .re substantially weaker th.» the guidelines of the Equal Employment Opportunity Commission. The Supreme Court In 1971 gave great deference to the EEOC guidelines, which lnwrs as Well as State and local governments, are applicable to private employers, as w e n b . To screen applicants for entry Into major professional and administrative positions, the Cohesion has developed a new anami nation, the Professional and Administrative Career Examination (PACE), which has not been demonstrated empirically to be related to job performance or to lack cultural and/or sex bras. u m . • nn has failed to conduct a systematic analysisc The Commission has raneu to determine if it. procedures for evaluating and ranking candidates on the basis of biographical information are discriminatory or to show empirically that such procedures are job related. A study conducted by the General Accounting Office in 1,73 included substantial evidence that these procedures were not reliable indicators of job performance. d. Federal law prohibits hiring officials from considering any candidates other than the top three ranked individuals when hiring from outside the civil service, this "rule of three" is required by statute. Available evidence indicates that C S C ' , ranking procedures are not reliable indicators of successful job performance and may, in fct, screen out qualified candidates. Nevertheless, the Commission has failed to recommend to Congress that the "rule of three" be modified to permit consideration of all qualified candidates. 28c e. The Commission has failed Co make recommendations Co Congress with regard to modifying the requirement that veterans be given preference in selection, although this provision has a clearly discriminatory impact on women. f. CSC prohibits agencies from making race, sex, or ethnicity a criterion for selection of candidates even when agencies are attempting to adhere to affirmative action goals to eliminate the vestiges of prior discrimination. 4. The Commission's regulations governing complaint procedures to be maintained by agencies deny Federal employees a full and fair considerati of their employment discrimination grievances. The deficiencies in the Commission's previous regulations which were criticized by Congress in 1972 persist in the regulations in effect in early 1975. a. Strict time limitations imposed on complainants at each stage of the process, as well as other prerequisites, pose serious barriers to Federal employees in bringing complaints. These barriers are not faced by employees who file discrimination charges before the Equal Employment Opportunity Commission. b. Complainants alleging a pattern or practice of discrimi nation or discrimination on a classwide basis are not guaranteed the right to a hearing or expeditious investigation. c. The agency charged with discrimination has the principal control over the framing of complaints, the investigation, and the final decision on complaints brought by their employees or applicants. d. The Commission's instructions on complaint investigations suffer from a number of significant deficiencies, including the failure to 29c "WfP,|Lg 622 define discrimination according to Title VII law and to provide adequate guidance on detecting discrimination in the selection process. The guide lines do not provide that complaint investigations consider whether general personnel practices have had a disproportionately adverse impact on the complainant’s group. New guidelines in draft stage as of November 1974 would not correct most of the deficiencies in the current instructions. e. Complainants alleging an individual act of discrimination are given the opportunity to have a hearing, but the hearing provided for in the Commission's regulations is not considered by the Commission to be an adver sarial proceeding. Neither substantive nor procedural Title VII law is required to be applied. For example, Title VII case precedent, which holdg ^ statistical evidence of disparities constitutes a £rima facie violation of the Act, is not followed in these proceedings. In addition, the complaints examiner is instructed to apply a standard in making a determination which gives the benefit of the doubt to the allegedly discriminatory agency. More over, the examiner’s determination is merely a recommendation to the accused agency, which has the authority to make the final determination,subject to limited review by the Commission's Appeals Review Board (ARB) and discretionary review by the Commission. f. The Appeals Review Board, in issuing decisions on employment discrimination matters, has not followed the substantive Title VII law and, in some cases, has adopted interpretations of law inconsistent with Title VII. g. Although Title VII provides Federal complainants the right to file a civil,,action in Federal district court, a number of courts have limited this proceeding to a review of the administrative record, while other courts have permitted Federal plaintiffs a trial de novo. 30c 623 h. Although the 1972 Amendments to Title VII gave the Commission additional authority to provide retroactive relief to victims of discrimination, such relief appears to be provided in only three percent of the instances in which action is taken to correct discrimination. 5. The Commission's guidelines on agency affirmative action plans are deficient and clearly inferior to similar procedures applicable under Executive Order 11246, as amended, to private employers which are Government contractors. In addition, the Commission's reviews of agency affirmative action plans are inadequate. a. The Commission's affirmative action guidelines fail to require agencies to conduct adequate analyses for determining if underutilization of minorities and women exists in their work forces, although such a require ment is expected of all Federal contractors under Executive Order 11246. b. In contrast to Government contractors, Federal agencies are not required to establish goals and timetables for eliminating under utilization of minorities and women. Although the Commission's statistics indicate that serious underutilization of these groups exists in the higher- level positions at most agencies, few voluntarily set goals and timetables for eliminating these disparities. The Commission has failed to issue adequate instructions on the proper development of goals and timetables. Agencies which voluntarily establish objectives apf^ear to set them so low as to preclude the agency from ever eliminating the underutilization which it has identified. At least one agency established a hiring goal which led to a decrease in the percentage of the class whose employment the agency had intended to increase. 31c 624 c. The Commission fails to require adequate reporting on the effects of affirmative action measures on the employment of minorities and women; as a result, there is little, if any, evidence that affirmative action plans are accomplishing meaningful improvement in the status of these groups. d. Many agencies fail to submit their affirmative action plans within the time required by the Commission, as well as fail to adhere to the Commission's instructions on conducting assessments of equal opportunity deficiencies. Of 17 national affirmative action plans reviewed, none included adequate assessments. Nevertheless, the Commission approved the vast majority of these plans without ordering any corrective revisions. 6. The Commission is responsible for conducting periodic reviews of agency employment practices to determine compliance with all applicable laws and regulations, including merit system requirements and Title VII. This evaluation program suffers from a number of deficiencies. a. The Commission evaluates no more than 15 percent of all Government installations per year. b. The Commission's guidelines for staff conducting evaluations are inadequate. These guidelines do not give instructions for systematic investigation to determine if agency hiring, placement, and promotion practices have a disproportionately adverse impact on minorities and women. c. A review of reports on 13 such evaluations found that the Commission routinely fails to consider patterns and practices which may constitute systemic discrimination. In addition, when the Commission found discriminatory practices, it failed to order the agency to provide relief to the victims of such discrimination, despite specific authorization to do so in Title VII. 32c I APPENDIX D: U.S. CIVIL SERVICE COMMISSION DOCUMENTS '' ' 'm+'T V? '**./>* / ‘ V J u ~L U N IT E D . S T A T E S C IV IL S E R V IC E C O M M l, six W A S H I N G T O N . D .C , 204 1 5 APPEALS RE V I E W EOARD _ f . . _ « (•., ,IH i r n i f t ■ TOI b / *i 1 ‘ I ARB UIHO: ka •— OTOSTrr 13, 19 7 A »«.« UI1I1W REGISTERED MAIL - RETURN RECEIPT REQUESTED H r. Allen Black, Jr. N.A.A.C.P. Legal Defense and Educational Fund Western Regional Office 12 Geary Street San Francisco, California 94108 Before: McDonald, Tillman, and Roel, Board Members. By majority vote, Member Roel disagreeing Dear Mr. Black: This is in further reference CD your—a.ppeal to the Appeals Review Board on behalf of Ms^Gloria A. Williams* from the decision issued on Hay 17, 1974, by tnaJl/^distant AcRliihistrator for Equal Oppor tunity Programs, National Aeronautics and Space Administration, Johnson Space Center, which rejected portions of the complainant's formal complaint of discrimination. The record reveals that the complainant, a Clerk Typist, GS-4, contacted an Equal Employment Opportunity Counselor on February 21, 1974, and submitted a formal complaint of discrimination based on ' : race (Black) and sex (female) on April 29, 1974. In this formal complaint the complainant contended that she had been discriminated against relative to her non-selection for the position of General Supply Specialist, CS-2001-5, in January 1974 and that she had been discriminated against on a continuing basis relative to job assignments, promotions, job classification, and opportunity for training. In addition the formal complaint alleged as follow’s: Also, I believe that females, as a class, and minorities, as a class, have been and are discriminated against because of the Center's personnel policies and practices as they pertain to recruitment, hiring, initial assignments, job classifications, merit promotions, training opportunities, retention, and in the terms, conditions, and privileges of employment. In Its decision of May 17, 1974, the agency stated in part Your complaint of discrimination, received by the Office of Equal Opportunity Programs, T H E ME RI T S Y S T E M — A G O OD I N V E S T M E N T IN G O OD G O V E R N M E N T Id 2 A has been accepted on the issues relative to the allegations of discriminatory actions ̂ against you as an individual. Complaints based on general allegations of discrim ination against minorities as a class and females as a class must be filed under procedures outlined in the U. S. Civil Service Commission Federal Personnel Manual, Section 713.251 . . . . The appeal to the Board concerns the agency rejection of the general allegations of discrimination included in the formal complaint and quoted above. The Board has reviewed the record in this case and has determined that the agency rejection of the general allegations of discrimination was proper. In this regard the Board notes section 713.212 of the Civil Service regulations which provides as follows: (a) The agency shall provide in its regulations for the acceptance of a complaint from any aggrieved employee or applicant for employment with that agency who believes that he. has been discriminated against because of race, color, religion, sex, or.national origin. . . . (b) Sections 713.211 through 713.222 do not apply to the consideration by an agency of a general allegation of dis- crimination by an organization or other third party which is unrelated to an individual complaint of discrimination subject to section 713.211 through 713.222. (Section 713.251 applies to general allegations by organizations or other third parties.) There is no provision in the Civil Service regulations for the processing of general allegations of discrimination within the context of individual complaints of discrimination. General allegations are not within the purview of section 713.212 of 2d J 3 the Civil Service regulations and must be raised by an organization or other third party under the provisions of section 713.251. The agency has noted in its final decision that the acceptance* of the complainant's individual complaint of discrimination would not preclude the filing of additional allegations under section 713.251 and that it was continuing to process the individual and specific allegations under section 713.212. Based on the above, the Appeals Review Board hereby affirms the final agency decision of May 17, 1974. Civil Service regulations provide that decisions of the Board are final and there is no further right of administrative appeal. How ever, if the complainant is not satisfied with this decision, the complainant is authorised by section 717 (c) of the Civil Rights Act of 1964, as amended on March 24, 1972, to file a civil action in an appropriate U. S. District Court within 30 calendar days of the receipt of this decision. For the Commissioners: Sincerely yours, U C i t u V 2>u a / & William P. Berzak & Chairman cc: Ms. Gloria A. Williams 3400 Luca #2 Houston, Texas 77021 Director of Equal Employment Opportunity National Aeronautics and Space Administration Code U Washington, D. C. 20546 3d ( / ! '3 \ v rr -- - -rn VV '~ t av / Subj cct: From: To: 3 \3 U N IT E D S T A T E S C IV IL S E R V IC E C O M M IS S IO N WA S H IN G T ON , O.C. 20415 JAN 2 7 1975 Third-party At-ions of Discrimination >/ I r v i n g KntbT Assistant ExeJiW/rve Director Directors of/E^iual Employment Opportunity Directors of Personnel i nav w *« »m« to y o u * t m n H c t Tlie foilowing, in question and answer format, is a discussion of specific issues which have been raised recently ir. conr.ection with the processing of third-party allegations of discrimination under Section 713.251 of the Civil Service Commission's regulations. As a preface, some general observations regarding the intent and proper use of the third-party provisions may be useful. It is essential to distinguish between this procedure and the procedure for individual complaints of discrimination. Attempts to anologizc between the individual complaint procedures and the third-party procedures can lead co contusion and should be avoided. The regulation pertinent to third-party allegations (Sec. 713.251) provides for submission of "general allegations by organizations or other third-parties of discrimination in personnel matters which are unrelated to an individual complaint of discrimination ...." VJe believe the language here is -self-explanatory with regard to the nature of an allegation which may properly be brought through the third-party procedure. Third parties can use this procedure to call agency management1s attention to policies or practices which they believe to be discriminatory. Such matters are handled solely through an agency investigation and, at the request of the third party, review by the Civil Service Commission. Individual complaints of discrimination, on the other hand, are handled initially on an informal basis (through prccomplaiut EEO counseling), and then formally under specifically prescribed procedures which include investigation of formal complaints with testimony tahen in affidavit form; proposed resolution at the conclusion of the investigation; hearings conducted by independent examiners which are recorded verbatim; a final decision by the agency; .and right of appeal by the individual complainant to the. Civil Service Commission's Appeals Review Board. TKC MERIT SY S T E M— A G O O D INVESTMENT IN G OOD G O VE R NM E N T 4 d o 2 The third-party procedures are not intended as a way of obtaining redre^ in individual cases without filing complaints personally and agencies should make certain that the third-party procedure is Tot misused in this manner, e m i s s i o n regulations require that individuals who believe they have been discriminated against and who wish to seek redress will do so under the EEQ counse i ^ , discrimination complaint procedures provided for that purpose, inlhis " l a r d « cooplainunt »ay bn represent..! by a pereon of his or ter 0-1cl.oobi.n8. The third-party procedure, arc not Je.ignce or intended to be used a substitute for the 0 9 c o u n s e l s and complaint procedures. Answers to specific questions, which in light of the general observations follow, should be outlined above. considered Question 1: May a third-party allegation be filed by an individual? HeTore accepting the allegation may the agency properly require the third-party to demonstrate a reasonable interest oi nexus in filing the allegation on behalf ot another person, „ of persons, or class of persons? May an agency cancel or reject a third-party allegation if a party who has allegedly been the victim of discrimination so requests? Answer:' Any third-party, regardless of constituency or^stated purpose, could be presumed to have a reasonable and ^ S ’-tima interest in the equal employment opportunity program ot a 1ede.al agency! and we see no reason to require the third-party to establish a "nexus" for bringing general allegations regarding the agency s p o l c l c s olpractices! As Tone as a lejltluct. third-party s t a n d s L , . ,_t-i,-1 is as long as the allegations relate to genera .̂ Matters and arc not related to individual complaints--the regulation does not preclude the filing of a third-party allegation y an individual. As the preliminary discussion points up, EEO counseling and discrimi nation complaint^roccdures are available to individual employees or applicants who believe they have been discriminated against, aid . third-parties should not be permitted to circumvent these procedures— with or without the consent of an aggrieve m i n u through the tiling of a third-party allegation on a matter v. .ch would be an appropriate basis or reason for f i l ^ g an complaint of discrimination. Any third-party wno files aUeg.tion. under these circumstances should be advised regarding the prog channels for pursuing individual complaints and should be t n ^ d that the third-party procedures arc h o l availaolc for thio p ? • m sl.ould be noted that references herein to "individual" eonpUxnt. include those in which two or core persons jointly file a complair regarding the same action). 5d u; 3 It is possible that a 'third-party might mention individuals' names in citing examples of the kinds of actions on which general alle gations regarding a personnel policy or practice are based. Mentioning individuals in connection with a third-party allegation under these circumstances docs not require the consent of those individuals and if in fact a general practice of the agency is being questioned, then the fact that an individual named on the complaint as being affected requests cancellation is not material and should not preclude investigation by .the agency. It should be understood, however, that the agency investigation (or a Civil Service Commission review) of general third-party allegations is not expected to cover individual cases in sufficient depth which necessarily would result in findings or decisions with respect to those individuals; and to avoid any misunderstanding the agency may find it desirable to inform the third-party, in acknowledging receipt of general allegations which include reference to individ uals, of individual complaint procedures if specific individual relief is sought. • Question 2 : Can an informal resolution meeting between management and the third-party be required by the agency before accepting a third-party allegation? liny informal resolution be attempted at ot:hcr points in the process? Answer: The termsformal" or "informal" are not relevant to the resolution of third-party allegations. Resolution of s third- party allegation may be attempted at any point, as long as undue delays in processing do not result, and as long as the- terms of any resolution are reduced to writing so that a decision on the allegations is provided to the third-party as required by the regulations. A third-party cannot be required to meet with agency management for the purpose of effecting resolution, however, although wc think the practice of meeting with the complainants, particularly after the investigation is completed, is a good one. Question 3 : If a third-party allegation is filed on the basis that a proposed or contemplated management or personnel action v.ill have a discriminatory effect on a person, a group of'persons, or a class of persons, may the agency postpone, cancel or reject the allegation if that action is not implemented or implementation is delayed? . . . Answer: Generally speaking, decisions to take management actions involving employees are made after due consideration for all implications of the proposed actions and alternatives to these actions, including their likely impact on the agency's equal employ ment opportunity posture and after union consultation where appro priate. Where this is done, and where the reasons for any proposed 4 or contemplated actions and their probable effects are explained to employees who may be affected, third-party allegations of discrimi nation are less likely to arise. Obviously, where the action complained about has in fact never been taken then there is no basis for the third-party allegation and this can be relayed to the third-party in the agency's reply. Question 4: May management, alleged discriminating officials and/or alleged victims of discrimination have access to copies of the third-partv allegation?" To whom may ■ the file be shown? rln> that person be given the opportunity to comment upon the file prior to the decision? After the agency decision has beer, made, is the file an open record? If not, to whom may it be shown? Answer: In a properly presented third-party matter there is no reason why any party who is nentioned--either by name or by implication--should not be able to see the allegations; and we believe management officials (including those against whom allega tions have been made) need to be aware of what has been alleged because they will normally be expected to contribute information leading to a resolution of the matter. It should be borne in mind that an allegation is just that, and that official actions are taken, if they are taken, on the basis of facts developed and not solely .on the basis of allegations. Only the agency (or, on review’, the Civil Service Commission) can take or order corrective action, including disciplinary action if appropriate, in connection with a third-party allegation. This should be made clear to any persons who express concern regarding their personal relationship to the allegations, including persons who may be named by third-parties as alleged discriminating officials. The sole purpose of an investigation into third-party allegations should be to determine and record the facts, so that the third-party can be advised of them, and so that responsible management can take whatever action is appropriate based on the facts. Comments should be accepted from anyone who comes forward to contribute factual information, although the official responsible for the conduct of the investigation should make determinations as to what is relevant and pertinent and should therefore be included in the file. ■ The investigative file in a third-party case may be shown to interested individuals in order for them to be able to contribute useful input or followup. Comments of these individuals may or may r.ot be included or referred to in the file, depending on the investi gating official's determination as to their relevancy. The case will ordinarily be closed when a decision has been made nnd delivered to the third-party. We see no reason, however, why the agency's copy of the file could not be made available for reviev; by interested parties after the case is closed, with any appropriate deletions where an invasion of an individual's privacy might occur. J There are, incidentally, no procedural requirements for the inve.ti garion of third-party allegations as there are in individual complaint investigations. There is no requirement for - a m p l e that evidence even be obtained and recorded in the form of ufiidavits. The regulations covering third-party allegations are intended to Ifford agencies maximum flexibility and opportunity to tailor tneir investigative techniques and approaches to the situation in case. Question 5 : Are there any grounds upon which an agency may reject a third-party allegation; Answer: An agency would be justified in rejecting a third party allegation if it were so vague as to make investigation impossible! in such cases, however, the agency shoulu explain this to the third-party and provide an opportunity for the allegation, to be made more specific. Agencies may also reject allegations which are not properly under the purview of Section 713.251 of the Civil Service Commission s regulations— i.e., do not allege that agency policies or practices arc discriminatory on the basis of race, color, re igion, sex, national origin, or those which should be processed as indivieu.-l complaints. Ouestion 5: Does the Commission anticipate assuming juris- diction on third-party allegations when they are filed with the Commission? . Answer: Organizations which erroneously direct third-party allegations brought under Section 713.251 to the Civil Service _ Commission will be referred to the agency, where initial processing must take place. Letters or other communications to the Commission which arc not specifically filed as third-party allegations under Section 71a.251, however will generally be handled as ordinary correspondence, unless the Commission determines that the matter should be processed under Section 713.251. Where appropriate in connection with the preparation of replies to such correspondence, the Commission may ask agencies to obtain and furnish information necessary to enable the Commission to determine the validity of any allegations, or other information needed to respond to the writer and to assure tha action is taken where it is indicated by the facts. 8d i — { i ii ! | | 6 We hope this discussion of specific issues will be helpful to you in the processing of any third-party allegations which may arise in your agency* And will help also in putting the thirci-p*-rty procedure into proper prospective vis-a-vis the individual EEO counseling and discrimination complaint process. i i 1 t; f (| ijt iI:I;*: i; i. ij k i { is 9d r o UNITED STATES CIVIL SERVICE COMMISSION BOARD OF APPEALS AND.. REV I EM Washington, D. D E C I S : Indexed Under: N °* 71jf 73' ^ “ Uisorir.inntion, Allegation of (Re- ligion (Jewish) Promotion, Fail- to be Selected For TYPE CrtSE: Discrimination Based On Reliction (.Jewish) INTRODUCTION By let ter dated November 17 , 19 7 2 . ^ : ' .■+ Zr 1 1 -.—v T * ~2> submActed an aypeal, throug h thea deci sion issue d by the L> :■a art me at of the N which four.d that the evict.:.cc of record did allege ticn that the agency s failure to prom and lrocoto. thorn res ilted from Giserxnination based on religion, contrary to cine Findings, Eecommo Decision, and Recommend Action by the Appeals Examiner. STATEMENT OF THE CASE kp, \ • AS";<».w „ All three complainants are employed in the Buvxr.g Branches of rho Purchase Division, Aviation Supply Office, •Until .her promotion to Procurement Agent, CS-11, in'Into 1972, •' ^^X'-lV-TTiR was employed as a Procurement Agent, CS-9. c c m ' ano are employed as Contract Negotiators, GS-12. On January 21, 1972, the complainants contacted an Equal Employment Oppprtunity Counselor, and, in a complaint submitted by their' representative on March c5, 1972, they alleged that they and other Jewish employees in the Buying Branches had "been denied promotion or. {had] railed to be promoted because of their religion." In their" complain.., they alleged that they were well-qualified for promotion;- tlm i non-Jcwish employees whose qualifications were inferior to their: .and whose length of service was shorter than theirs had been promoted while they had not; and that there had been no'promotions of Jews nin themr Division beyond the grade CS-9 level since 1965. They requested the following corrective action: xhJ- tzeo ■I f , ' l ' J 10d r . - - > -2 a. Immediate promotions [of] the individual complainants herein: b. A careful review. . . of the personnel files of Jewish employees in the Buying Branch, Purchase Division, of the Navy Aviation Supply Office; O ’. * SN£V ! n i ^ c. Immediate promotions [of] chose Jewish employees found to be qualified for and deserving of such promotiens; and d. Appropriate directives and instructions . . . to all selection panels and personnel authorities dealing with promotions, bringing forcefully to their attention the policy of the Department of the Navy toward all military and civilian personnel in the matter of rcligi j u s discrimination as is more particularly set forth in the proceeding [sic] paragraph 9 hereof. The complaint was investigated from April 11 through May 2, 1972; and a meeting was held on 'une 5, 1972, in an unsuccessful attempt to resolve the complaint informally. By letter dated June 7, 1972, the C r x r '~~' a no O f f ̂ o <•» ■£■ c « - t , r » ~ C... - 1 . - r \ f ~ ~ r* ~ ---------------- , J , J ^ in which no finding of discrimination would be made, but the following corrective actions would b*. taken: a • . . . the next selection panels constituted to process selections in [Cf-11 through CS-13] positions would be. appointed by Corns and level . . . as opposed to Division level. - • \> Vkv- t*-W - iv m A*'*- . . . these selection panels would be made aware of the substance of this report by the Executive Officer or tilt Commanding Officer. c * . . . all ASO candidates under consideration by these selection panels would be interviewed for such positions. <3. . . . a written document reporting the basis for selection and non-selection of all candidates for such nositions by these panels would be submitted for Command approval. The complainants, by letter from their representative dated June 9, 1972, expressed dissatisfaction with the above proposal and, on August 14, 1972, a hearing was held at their request. In a report to the agency dated September 11, 1972, the. Appeals Examiner vne conducted the. hearing in this case, stated that "the circumstances surrounding [the complainants’] failure to achieve promotion, plus the 4ac2; of promotion above GS-9 of any Jew, convinces us that there is more '■< -* •.% * s • '. * •. ̂ 'a*'’*. _ ‘ > »*' . r.- ‘ • < • ■ _. ^ . • v < JU -n £ ''X >.*. ?* -NA‘V > >v<. r.-w -nU. ‘ -y \ lid n r ' © - han a statistical oddity on which choir co-plaint reco.-ended a rinding that the agency had d complainants on the basis of religion. s based." He . scriminated against the AGENCY DECISION* n o£ « r Sl°n C''e °vidan“The followin'’ co-plaint of religious discrimination. to tor u *i 4 “/•‘-iaL. s ^ecorjr.encacion; ao . lhcrc was no evidence in the record of "discri-i-nMon gains Jcwisn employees on the part of any supervise- or official or religious group ir. the Purchase Divisio^"; o.f.c.al that length of "service'’ ' ^ i t - c l f '’is AJpeals Examiner's findings i“ s = t . f “ - ic grade-null ding assignments, or training or of M b . r ’ ^ fetters due weight in selections for promotion; (4) the "evaluation and selection'methods cnplov-'d w-'ro appropriate and applied with cc-ui— ,n rf f- - „ P 'V Wtro"no evidence t h w -nd fairness", and there was r c L o n i t h V - : ' y , h° ?Glcctions wcrc '!ndc for r.unmerit and ” ‘y 01 “ ‘C se-LCCCoes were not worthy of promotion"; (5) Jewish employees were included on some of th- nnn« 1c! made.selections for CS-11 CS-1? ,n,. pc , Lhc Panels which no evidence that -p c i c v r f « M i ’ 3 P°sic-°ns . there was S O T V «» — i«.noted L'tn* h ,„ ... ... ...... . dated June 7, 1972; and C c ^ o „ S C « * • being « * , to cho • * P), tha_ management officials make a concerted effort to • addition 'to5 [the^complainants JSthat^therc^s'little'' f * 1* * * ” "promotion bevond CS-9 on the r 0 J f ^ CClc d,ancc for pronotiono to Jewish CVv-' \ r«'-‘ f i - il. " r-r\‘- A O o •Vi. . A*u O 1 n r ' J 'A (2) Chat Equal Employment Opportunity Program training and supervisory training stress the importance of. refraining from comments or jaxcs which might be construed as indication of insen sitivity toward persons of a particular race, color, religion, sex or national origin;" # O (3) "that selection advisory panels ensure that the qualifi cations of all candidates in the range of consideration arc reviewed in all cases and that ( 4 ) recommendations are fully documented"; and that employees upon request be advised of m e areas, if any, in which improvement could be made so as to increase their chances for future promotion . . . " r e p r e s e n t a t i o n s t o tee b o a r d of app eals a n d r e v i e w r iprescntativeBy letter dated ..ovenber '.0, 1972, the coma lain ants _______ __ pointee out a number of errors in the transcript of the hearing in thic In letters fr Mu, fi a ’d T)pr™i«r lg 1972, the agency expressed its concurrence in the spelling and punctuation corrections proposed by the complainants' rapresentative, suggested th.at a review be macie of the accuracy of the transcript, and enclosed a report oe the corrective actions taken tv the agency in this case. ' j Tne complainants' representative, in February 19, 1973, alleged that uh a letter to the Beard dated ie written information which the agency had given to its selection advisory panel members as part of the corrective action taxon in this case would not clir. ir.atc the alleged discrimination against Jewish employees. He further alleged .that this information handout would be "likely to have the opposite effect for the following reasons: (1) the employment statistics given in the handout were for the Purchase Division, while the complaint concerns employment practices in the two Buying Branches of that Division; (2) tne figure riven for the Jewish proportion of the population n ti’.e -dkA.TxSfddfji' recruiting area was too lea;: and- - - ---------“i, - uo tuu -i.ee/ . *U11 J3) the [r]cicrcnccs to.J_r ]cligieus [percentages and [q]uotas are [ojut of (p)lace because the complainants have never "claimed that the percentage or Jewish employees at each grade level should approximate the percentages of the Jewish population" and because ■uo individual should be required to give up his right to be judged • on his own merit simply because employees of his religious conviction already approximate the percentage of his group in the popluation." The complainants contended, in the February 19, 1973 letter they submitted through their representative, that "wilful or malicious rs 237 *vr • i * ' \ ; i 13d j \ n - ? " :S J 'r\ n r^. an admission or its equivalent from a respondent that he has^ discriminated ‘because of race, religion or national origin o. complainant"; and that the Hoard "should not expect the kind of proof which it knows it is practically impossible to secure m any such complaint." In addition, the complainants' representative alleged that the oromotion of one of the complainants from a GS-9 position to one at the CS-11 level was "long overdue" and "probably brought about as a result of this very complaint", and tnat it is not evidence that this complaint is not well-founded. A copy of a letter from the complainant, who was promoted to CS-11 recently was enclosed with the complainants' letter of February 19, 1973. In this letter. :he complainant stated that she. was the only Jewish employee of cither Buying Branch holding a GS-11 position; f an ently than P ■ 'JV -r-ew-.. if a ----- Buying 5 rnncr.cs were ljus uuiui ~ not withdrawing her complaint following her promotion Because _ , . . ^ * 1 1 f V.n f II T* [she ] not one of the com;’ 1 ■{ * f that, of eleven pers on s into was sielected, and of the 3 1 a On March 16, 1.973, the Bcard 1973, from the agency . In t stati sties cited in the 1972 that the population of Lhe C. than 7% Jewish; and that the in it s handout to scilcct ion 2 posi tior.s in , and that she .motion because ■a 1 i d . bhe fur that s11 o rr.t: •hen [she] was ’ •iminat it a case ;ition for whi ;nc and wk. I 1 -L k. .1* I U . U U V V . - - ~ -------------------------- - • . . prior to the investigation and were used in the suojcct memorandum not to preclude selection because a certain percentage was rcacned but to comply with the proposed disposition or the complaint this command committed itself to." The agency also alleged that the statistics given in that memorandum had beer, based on employment in the Purchase Division rather than in the two Buying Branches because "reassignments have been made both in and out of and between the Branches and the staff"; and that, while the complainant vno was promoted recently was correct in stating that she was the only Jewish employee interviewed for the job, "it is more fairly put to state that all the candidates whose names were before the selection panop ̂ were interviewed and that [she] was the only Jewish employee certifies •'V va -̂. rv;M “ t-Tr— n L CCS 14d o -i for consideration." In addition, it was noted that the only emoloyee selected for promotion to a position above the CS-9 level in the Division since the above complainant's promotion is also Jewish. ANALYSIS AND FINDINGS r-V o ited ihe evidence of record shews that there were 65 promotions to GS— 11 and GS-13 positions in the Buying Branches cf the Purchase Division between 1965 and the date of the investigation of this complaint, and that, although 227. of the employees of these branches arc J e w i s h , none of the employees promoted bv these actions is Jewish. The record also shows that the icwish employees whose names appeared on promotion certificates ior CS-11 ani G5-13 positions often received as high or higher numerical ratings lor promotion as the (non-Jevish) selectees. After a careful review ol the record in this case, the Board finds no reason based on merit for the repeated promotion of non-Jewish candidates over Jewish candidates who apparently were equally' or better qunj.ii red for promotion. As the Appeals Examin ;r has indicat in rhe report of7 his findings which he. c"Kmittcd to the a'*«•••**y t-Ko complainants educational achievements were comparable to chose of employees who have receive.d promotions to CS-11 and GS-13 since 1955. In addition, the complainants rank as high or higher than those selected for promotion with respect to the number of their performance evaluations above the sscisractory level, and with respect to the numbers of letters of commendation which thev have received. There is no disparity between the ages of the selectees and those of the complainants which would indicate that age was a factor in these selections for promotion. (ihe Board notes that it nas made no comparison of tha length of service of the selectees and of the complainants because, although the complainants have alleged that they have had ionger relevant experience than the selectees, the Beard docs not consider longer service an indication of superior qualifications for promotion.) Selection panel members have cited as the reas on for their failure to select the complainants for promotion the beliefs of some of them that one or more of the complainants was inferior to the selectees w ith respect to initiative, kr.owlcdgeability, administrative and Supervisory ability, the ability to express themselves, adaptability, and innovativeness. As has been noted by the Appeals Examiner, however, the complainants have submitted evidence that, in some areas in which selection advisory panel members found tlicir qualifications inferior to those of the selectees, they have received highly favorable ^performance evaluations, while in other areas the panel members had insufficient evidence on which to determine that the qualifications of the complainants were inferior to those cf the selectees. 5 - * - . >r?>V /* :^:UvV? iv ■ - 7 ■ r. 15d •»•■nv- a: */.* n 3 n r \ In view of Che above, the Board finds that the agency has failed to show a nonreligions merit basis for its failure, over a period of several years prior to the date of this complaint, to promote the complainants or any ocher Jewish employees of the Buying Branch to any positions above the CS-9 level. There is no information in the record about the religious affiliations of cmoloyces below the GS—9 level. The record does show, however, that, at the time of the investigation, Jewish employees held none of the eight positions at the CS- 13 and GS-1A levels in tne Buying Branches, only 202 of the 15 to-12 .ositions whose incumbents were identified by religious affiliation, an l none cf the 13 GS-11 positions. The statistical evidence shews, however, that they held A22 of the AS positions at the CS—9 level whose incumbents were identified by religion. The Board notes that, according to the rbovs statistics, only 82 of the 36 employees whose religion was identified by the investigator and who held positions above the >S— 9 le- nl in the Buying Branches arc Jewish, while A27. at the GS— 9 level whose religion is specified in the record are Jevisa. . . . . . i . . • . >. . „ • ii r , . i i . - .. . . ■ c ■» * -wicn resnucc to tne agency s coutuiaiuin m a t u-jutu. --*> “<-> *-- in the case record of discrimination against Jewish cmp-oyecs on the part of any supervisor or official or religious group in the Purchase Division", and'that the complainants did not charge any individual with discrimination agnins: them, the Board notes that neither the naming of an individual or individuals responsible for i.hc diselimination, nor evidence of overt prejudice or discrimination on the part oi any official, is essential in a case in which a finding of discrimination i§ a,ado. The Board also notes that the fact that Jewish employees were among the members of some of the seJcation advis'e/ panels does not. indicate that there coild be no discrimination against Jews with respect to promotions. In light of the evidence cited above oi the disparity in treatment, with respect to promotions, between Jewish and-non—Jewish employees of similar genii Hications, and in the absence of evidence of nonreligious merit reasons tor this disparity in treatment, the 3onrd concludes (1) that the evidence of record indicates that there has been disci i m m a t i p n against Jewish employees with respect to promotions; (2) that this discrimination has had an adverse effect on the promotional opportunities of the three complainants and (3) that, in the absence of this apparent discrimination, the two complainants who have net been promoted recently and who now occupy’ GS-12 positions would have been promoted to GS— 13. V?> trr-'-.ir:r-.-v- X''-' l— a_ tv> [ > 240 j' ."V'• "5‘ t" t . . ' 4* **'%'‘**".**# ~ ** ‘ *■ *-' •'-Vv'* w;’tlivN.!': > 16d r n D decision and buconnubdid coub-xtivc action Kover.be r V, iv. r.orory t c x - t recoma-ended 'nr v— T̂r- TTXZSi becau beer, promoted since the ti:. e the Board recommends tatcINulll771.7iirBrTa next GS-13 vacancies icr v:hi cn tacy quaou i y it of the Navy in t’nis case:. Bo correceive action isthe record shows that shenf as filed. However qualify. p ror.oted ‘ Y’CTIVZACTION m .fCr̂vr'.. V*-Vr\«r • n reoort of the actions taken or proposer mrcsoonso. to the above recov.r.r- r da Lio ns ihould be furnished re the. Board within ten c a lone days after the. date of receipt o- rr.is cec: s: or.. be addressed to tne Board of ''ppea-.-> a..a ■ --■•■ "Ihe report sect:: United States Civil Service Cci.aii ssion , Unshinptcn , D. C . , Desk. Civil Service Reptile: ions provide that 1011 f>, Attention: Comp) ia:.:t the d-: cisic:-, of the Beard is April 13, 1973 S ’k 0, l.'i Ilian ?. Berr.uk Chairman < '*■ •* final a:id that ti;erc. is no fur:her ri the of e-.'erinistrativo appeal. 11however, if the ccv.pl ninaubs a rtl * •c-t satisfied with this l* J . C. - u J.. « thev arc: av. Lh o r i:: o d h •• s e c. t i e n7] 7<e> of the Civil Uip.hr•' y r. J amended, to file a civil action 111a n t r p i'op ;• i z t e U. S . D i. s t r .1 c i LlCourt within thirty (30) calenar.r days oi their receipt or tans decision• • V,-.'. - fry r 'For the Commissioners: • r tt. 1 t 2 4 1 w J ' *<rv;\ *. „ . - v.-’ .. «. •.'■ i* A' ryvy- •*S*'V ‘ '/*>»* - ̂v. ?vxvV;V̂ 5\r> .v - •>%Yv-v* - \r+ - ,'A\r v'>»’ ■>- "7 VMi - » V". • 17d December 19 1973 Hr. M. Melvin Enralow RETURN£El Attorney a t l. . w 13::3 Chestnut b t rea t Philadelphia, Pennsylvania 19107 Dear Mr. Simile./: This is in fur ther response to your l e t t e r of jiovonber 29, 1973 recording the discrimination complaint case of Mrs. Jeanne S. Ellitan, Mr. iliUon !». Hallman, and Mr. Louis Shapiro, which was decided by the Commission1 s L'card cf Appeals and lie-view cn April 13, 1973 and reopened by tiva Commissioners cf the Civil Service Commission cn lievember 14, 1973. In vour l e t t e r you question the authori ty of the Ccvnissioncrs to reopen, the case, and yon protes t th e i r decision reversing the decision of t: e Sn rd cf Appeals and Review ana affirming tne decision of the Secretary of the Davy. You request that tee decision o. tna^ Commissioners La rescinded. For your information, under the provision of Station 713.239 of the Civil Service Regulations, the Commissioners ;r.ci reconsider a previous decision orvisc rewI ;n, reopen !may, in their the Loard of Appeals and Review when ti.e party reevestins rocpenvr.g submits writ ten argument or evidence which tends to establ ish that : (a) Mow arid material evidence is available tha t was not readily avai lable when the previous decision v/as issued; (b) The previous decision involves an erroneous i n te r pretation of law or regulation or a misapplication cf established policy; or (c) The previous decision is cf a precedential nature involving a new or unrevieu-ad policy consideration tha t nay have e ffec ts beyond the actual case a t hand, or is otherwise of such an exceptional nature as to - merit the personal a t ten t ion of the Co;rnissioners. On the basis of a pe t i t ion fi led on July 5, 1373 by the Department of the .'levy, a copy of which was furnished to you, the Ce viissloners reviewed the f i l e and aetermined tha t tne board of Appeals and Review ' I\ had n i w p l I e J the applicable Civil Service Repulatlons In th is case. SDeciflc-Uv, they found tha t the complainants .n - not 1 . 1 - ^ a v a n . f i r s t - p '• rty tvoe conolaint of discrimination, and tnat r.o ev i^n ce hau been submi tted su f f ic ien t to support a j i n d m u tnat any^oi complainants would have been selected to r p rcuon .n to t...y sp<-Cifi vacancy, in the aoscnce of rel igious d isc r im nation. Generally, in order for an employee to have a valid f i r s t - p a r t y type c c ^ a i n t of discrimination with regard to his fa i lu re to be promote , th/cmployce must bring the matter to the a t tent ion of h.^ ^ . j - 1 Employment Opportunity Counselor within t h i r t y cays or tno ^ c ^ o f a specif ic premotion action on winch anotr.er t...uloyc- was p. * ■ ■ ̂ -» oresent any evidence or information he may have .or boliovi..,. tna Dro'iiM*-' ‘ discrimination was the reason for his non-selecuion tui tne promotion, and for the se lection of the other employee for the promotion. In th is case the comlainants did not allege as a oc,sis uw t . i - i r ca.splaint any’ specif ic occasion on union they ware nen-se ecteo ror promotion, but alleged generally tnat there s;.ad o. n a e of bromotion of Jewish employees since lSoo. i.itn «c.jard to . . . , s r^ , U i . ;- and Shaeiro, who were Grade GS-12 emlnyces, mere rind_boui_..c P^Owionijiiu jiuiwn u» »«-»•- -•-- ” : t .. . . . , , ̂of any GS-12 employee to Grade Gb-1J v;i cmn tne ti..e iimi<- ■ +1‘h.a *V*. 4 - i r s t a * V / u j * I l O : I p i i J Y w t i l u c . i i . u u ^ .................. , . . . , + have a valid f i r s t - p a r ty type complaint of discrimination a- cue th-v brou“lit th e i r comoluint to tne equal Lmpluyt.e.ic^ppoj vji.i ty Counseled Tims, they could cot re fe r to eny sp ec . ' . c > of promotion which would have been a basis tor a vana and ti...-ly f i r s t ■party type complaint or discrimination. Even i f i t were determined th a t discrimination against employees of “ 'Oir f a i th existed during the period of time in quesmen rrc:i i i , t o J 9 7 ' , th is standing alone, would not have been a vali-. basis urn^r t,.e u » Service Regulations and polic ies for the Commission to orc.mr che » qc j to oromoteltessrs. Mo11man and Shapiro to tne next two Go-lo vacant# positions because there was no shewing that in the aoscnce of oiscrimn t icn because of the i r re l ig ion they would have been promote,1 to any specif ic vacancy, . - Under the circumstances, the Commissioners decided tha t they had no a l te rna t ive except to reopen the case, reverse tae uecioicn of tn_ Coard of Appeals and ilevie.v, and at v im tr.e decision or c..e w-cr^aa.y t Ke Navy wilier, required tr.e agency to take a r.u -oar of aft \ r. itw<- actions^to ensure tha t all future se lections of c .oloyoes tor promo-ion are taken without any pronibited discrimination. In view of the above, we find no valid basis for rescinding the decision * VSOYf Ul <-..T C.UV.W, ---- ... . . the Commissioners in th is case, ana the request 1, w.ir. 19d ' ' o or ''*J‘ Because of the strong feel ings you express in ycur l e t t e r re^ardlna this case. I regret that this reply could not be favorable. ^ For the Cccnissioners: 3 Honorable Joseph T. McCulleri, Jr . As s', slant Secretary of the r.’avy Manpower and Reserve Affairs Depart:sent of the ,'iavy Washington, D. C. 20350 Sincerely yours, Robert B. Dates Assistant to the Conyr.issioners (Appeals) RBC-ates: is 12/19/73 7 i ! r v - *■ f f* O . • ■UNITED STATES CIVIL SERVICE COMMISSION BOARD OF APPEALS AND REV IF,; Washington, D . b 3 .■» B33 _ J No. 713-73-523Indexed Under:- Promotion - PreselectionD E C 1 S L. 5̂ IN THE MATTER OF TYPE CASE: Ce.-olnint of Discrimination; National oricia • fe k- INTFCRJCTIOTT o By letter of March 2?, hereinafter referred toao the complainant, appealed throned his representative from the decision of the Director, Equal Opportunity Staff, for the Department of health, Education and Welfare, that the evidence of record does not support a conclusion t.h?.t the complainant vac not selected for pro:.-ytic:i to a position of Supervisory F: opr am Analysis Officer, Go-15, because of his national origin (inerto hi con). t e s STATEFPTTT GF TUB CASE At the time of his complaint, the complainant ves a Management Analyst, Go-12, in the Manegerent Planning Section, Finance and Administrative Branch, Division of Administration, Bureau of Hearings cr.d Appeals, Social Security Administration. On March 30> 1971, the complainant contacted en EEO Counselor, alleging that because of his national origin, he was not selected for promotion to a nevly-creaxed position of SuporvH scry Prcgrara Analysis Oificcr, GS-13* The complainant alleged tm.t she selectee fer the position vas pre-selected, and that this ’-ms done to deprive him (complainant) of promotion because he ia a Puerto R5.ca'n« The EEO Counselor vns unable to resolve the complaint and, cceord- ingly, .the complaint vas investigated, and a copy of the report v * r -t*#.y~ 2 Id :sa 1220- w r p i ^ j ... . i i • '• i O ' i . t o l f - v v * rV -J - v *r.‘ • S «* V ?• '0--- -----v thereon vas furnished to the complainant' 3 representative tinder date of October 1, 1971* Arr unsuccessful attempt vas cade on November 2 h t 1971, "to resolve the corolaint infernally. Thereafter, a hearing on the complaint cf discrimination vas convened on April 3, 7 and 12, 1972. Hovever, proceedings vere terminated on April 12, 1972, at the request of the complainant and hi3 representative. - AGENCY DECISION The agency's decision vas on tvo points: (l) The validity of- the-termination of the hearing for the reasons stated hv the- complainant; and (2 ) the merits of the case based on the record.The agency determined that the reecons for terminating the hearing vere not valid. The agency further determined that the complainant vas not discriminated against on the basis of his national origin. The agency's decision also stated that the ccmoloiaant was promoted, effective November 12, 1972, to Nxnngemsnt Analyst, GS-1 3 . The complainant VES advised of his right cf appeal to the hoard of Appeals and Review and/or to the appropriate U.S. District Court. REPRESENTATIC!T3 TO THE HOARD C? APPEALS AND P.EVT.EN The complainant's representative contended that the agency's ■. decision was based on ail incomplete record of the case and vasmae without the benefit of a fair and impartial hearing. He charged that the Appeals Examiner excluded witnesses from the hearing who "vere directly or indirectly responsible for the discriminatory act and for the complainant's failure to obtain redress during one informal proceeoiugs. The complainant's representative stated that the Department had failed to consider in its- decision the selection processes which have resulted in the exclusion of Hispanic Americans, end specif- ically Puerto Ricans, from the agency organisation in question,. and he claimed that the complainant would have been the successful candidate had the selectee not been pre-selected. 280 | .~-V\vĈ <V T "* •** .• -V * * V v *• *.’,V A/ ■ C ' ' k ' • v . 22d 3n ' /1 ’ j 3 He further alleged that the Department apnlie3 different standards in resolving complaints of discrimination in cases involving race. ANALYSIS AND :HNDINC-3 r ■ n The Board has revieved carefully tae entire record in this case in the light of the co-elainant's representations. Based on this review, the Board notes that those witnesses specifically excluded were the Investigator of the complaint; the Director of Equal Opportunity and Labor Relations; tec Director, .equal Opportunity Staff; the nqual mrploynent Opportunity Oolite*; the Director, Special Staff for Labor Relations and xaual Opportunity; and a clerk-Typist in the Personnel Office. It is further noted.that during the introductory statement at the beginning of the hearing, the Appeals Examiner stated during the pre-hearing conference that the naves of ccher witnesses had been suggested and he would reserve judgment on the appearance of those witnesses pending developments at the hearing. "With regard to the Appeals Examiner's refusal to call some of the -witnesses, the regulations pertaining to the processing of con- "plaints of discrimination charge the Appeals Examiner with the dutv of conducting the hearing in such a way as to edsuce evidence pertinent to the complaint, and to exclune testimony or information which is not pertinent. In this case, it is assumed that the Investigator of the complaint reduced to writing all of the pertinent ■■ information uisclcsea by his investigation. The other witnesses requested by the complainant would not have first-hand knowledge of the co:n?.ain.ant's case, and it is assumed that they were to testify relative to the equal employment opportunity program with respect to Hispanic Americans, and particularly to Puerto Ricans. Any complaint involving a minority group agency-wide is a "third- party" complaint and it is processed muier a different set of procedures . . • In this case, the Board holds that the Appeals Examiner acted properly. With regard to the issue in this case, i.c., whether the complainant was non-seleeted for the newly-established, position oi uupe.— visory Program Analysis Officer, CS-13, because of his national origin, the Board notes that in March of 1$63, the cn-oloyee who was ultimately selected , was assigned to work with the County Division Director, Division of Administration. In September of lyJOs a Position Classifier wos requested to review and reclacsify K?V- Ipr'- 290 23d t - v . ,V. V V < . ...>V V \-? W v-.a'.T.vi•>' S'- the duties rerforrsd by that employee. The Position Classifier found that the duties being performed did not; warrant a G3-13* Discussions were then initiated concerning the possibility of establishing a new supervisory position, apparently on a pro- classified according to the way agency officials hoped the position would develop. The position was approved and classified eligi bles va3 narrowed to three i"rcn which the employee was selected for the promotion. Csrrplainant and another employee were among the group of three. The complainant alleged "pre-selection" and stated that because of the pre-selection, he was not promoted. The Board holds that in view of the sequence of events as outlined above, there Weis pre-selection in the filling of the newly-established position. However, the Board holds that the position would never have been established bus for the desire to promote tie selectee and that the complainant's national origin had no bearing on his non-selection. The decision of the agency is hereby affirmed. . - Civil Service Regulations provide that decisions of the Eoard are final and there is no further right of administrative appeal. For the Commissioners: spectivc basisv i.e., rather than on the basis of duties being performed at the time, the position would be described andspectivc basiŝ i.e as a C-3-13. Under the Merit Promotion Procedures, a list of eleven DECTSICIJ William. P. lorzak Chairman June 14, 1973 201 U N 1 - r ^ S T A T E S A P P E A L S R E V I E W B O A R D W A S H I N G T O N , D .C . 2 0 4 1 5 JVIL S E R V I C E C ^ M I S S I O N w'n ’ r nu,[i. ,^»to: > ,ARB:djg October 15, l'V. £ ^ £ ^ 5 “ * EEF°SI:! t r ^ ? ' “ efct°“ Efaploynent DlscrlMhhtlcn teferrfcl Project McD"“ “ > ;“ '-io r 3 toe 1,'orth 13th Street Philadelphia, PA 19107 Dear Hr. Stark: reference to your appeal in behalf of Mrs. Bernice 0. Conner, ?0‘3^ LOf 1&',untrlal P̂Pl:-' Center, Philadelphia, Fenrvv'v-nia froa the decision ox the Deputy Director, Defence SupoJy Aweary to re ic-tV-r ccmplam of dijcrlni^tlon bs=au3e of ro== (Hock) sex u i « Vithlf, the purviev of the Cession's Equal Opportunity resuXetioC. to December 3, 1973, Mrs. Conner filed a foxnnl coaplaint of di-~crIni~tion 1- ^ Pattern of nonsclcctioa for p^Lotlcn^d ̂ er - ^foi^ance eppraioaln, indicating that this van a "Class-Action Carrlaiat « S f e r S d ^ v ^ ?!'her.blf ? " ni1 rirjila employees similarly situated". Ha o^rcy « L ? t t>?t the Philadelphia Seconal Cl flee vith a"request tI„o toe 01 fice furnish an investigator. The regional office ^ . C°fpluiat to the agency on the basis that the allegations ve're untimely aim concerned an attest at filin3-a class-acSon ccaplSnt SoA S ?n 2 regulations do not provide for the acceptance or •nrocoscir> of ~uch S ? S 3 V C S S . " 111 thl=-ca=c- * “ " * - » « • * ;97l:; ccGplaimat resubmitted her December 1973 cocrolaint, r-r- u ,r!?!IT L^ t0 her * * * * * * as a class-action and addinfftissue Accountant* G~-5 J°r con2ldei'ntlori for a position as StatisticalAccountant,, Go 5 , vnich she had received on February 20, 197b. In its decision of Tune 2S, 1971, to rejecting Mro. Conner's canoloint f - agency stated tnnt the Itece-ber 1973 cauplnint vns being rejected bSaAue*" ch« tht rai3C allegations about ratters vhich arose thirty days or less r-icr to Ifr £ £ 1 ? , ™ ? * T S * “ * ““* « h=r *»» Counselor; sta J J iSilrt L FPM cStei1???* ,^;°*actioa c®-plaints do not cone under the'mrvicv of nl^lnAnt '-PF^-* B • Ibe second coaplaint vns rejected because cerc- ?id Dot al7e=e tĥ h<=r ineligible rating van based on diaerlMroSon because of race, color, religion, sex or national origin. iscn-uacion ?n ta >:ra' Conner’s contention on appeal to the Beard that the agency's decision i L Z - t ' l * ? « * ? * * » * «** the agency fails to acknovledgA o7,nndcr A^d ? c^inuinp violations of equal c^loyment and of class cc^lrAA- Cccpluinant also alleges that in failing to recognise continuing violations' a Ad*" THE \iERIT SYSTEM— A GOOD INVESTMENT IN GOOD GOVERNMENT 2 5 d 2 clnsa complaints, the Civil Service regulations are unconstitutional and in violation of Title Y U of the Civil Rights Act of 19vh. A part of the Board's function in deciding appeals from agency decisions on ccaplainto of discrimination is to determine whether the agency has complied vith the CooroisEioa's regulations. These regulations, pertaining to discrim ination complaints, require that an agency .must accept a complaint only when the allegations raised are vithin the purviev of the regulations, have been brougnt to the attention of mi n~0 Counselor or other amromriate agency official vithin thirty calendar days frca the date of matters forming the basic of the complaint, and do not allege matters already decided by the agency in an earlier discrimination complaint. These regulations further provide for th acceptance of u complaint from an individual (or group of individuals vhen the natter complained of applies equally to all of them and meets the criteria of purview and timeliness) or under section 7 13 *2 5 1 of the regulations (a third- party having some sort of official capacity in core reccgnlned organization such os an employee union, civil rights group, etc. and having a general alle gation of discrimination in personnel matters unreLuted to any individual com plaint). Rxccpt for the third-party complaint provision in section 7 1 3.1 5 1, the regulations proiiibit consideration by an cgoncy of a general complaint cf discrimination vhich is unrelated to a specific individual complaint (section 713.212 (b) cf the regulations). As regards the matter of "continuing" discrimination, 5 Ci’R 713.2lh establishes n time limit in vhich a matter must be brought to the attention cf an LTD Counselor before that matter can be accepted as a valid basis for a complaint. Therefore, the requirement implies that a complaint must be over a specific employment matter vhich occurred at a specific time. There is no provision whatsoever for accepting non-specific complaints of "continuing" discrimination. For an allegation to be vithin the purviev of the Commission's 2qual Opportunity regulations, it must have been brought forth by on employee or applicant for employment vith a particular agency, concern a matter over which the agency has Jurisdiction, rued be based on the complainant's race, color, religion, sex, age, or national origin. Complainant's December 3 , 1973, complaint did not specify any matter arising vithin tiiirty days prior to November 2 , 19 73, the date on ' vhich she contacted her LTD Counselor. Cccrplainam; • 3 Aorill 22, 197 h, complaint did allege a timely matter, but did not allege discrimination on tne basis' of race, color, religion, sex or national ori.gin in connection vith that matter; rather the ineligible rating vac challenged on the basis used for determining her experience. In view of the above, the Appeals Reviev Board concurs in and affirms the agency'- decision on the comp La leant's tvo discrimination complaints for the reasons discussed ubovc. 26d 3 Civil Cervice Ccmicsion regulations provide that the Beard's decision is final and that there is no further ri-ht of administrative anneal. Hovever if the ccnplainant is not satisfied vith this decision, the co.nnlain.ant is authorised by section 717 (c) of the Civil Biqhts Act of l^U, as tended on rlle a civil action in an appropriate U.S. District Court vithin thirty (30) calendar days of the receipt of this decision. For the Comic sioners: Sincerely yours, ViUlaa P. Be rank Choimaa ccx Director of Equal Hrployaeut Opportunity Defence Supply Apency Cararoa Station Alexandria, VA 223lh cc: d£rs. Bernic il22 Osceola Elkins Park e 0» Conner Avenue , PA 19117 L