Dalia v. United States Petition for Writ of Certiorari to the US Court of Appeals for the Third Circuit

Public Court Documents
December 1, 1978

Dalia v. United States Petition for Writ of Certiorari to the US Court of Appeals for the Third Circuit preview

Date is approximate.

Cite this item

  • Brief Collection, LDF Court Filings. Chisholm v. United States Postal Service Brief for Appellee, 1976. 0c7c1b6e-ad9a-ee11-be37-00224827e97b. LDF Archives, Thurgood Marshall Institute. https://ldfrecollection.org/archives/archives-search/archives-item/b78c0a79-5ccb-4a40-9622-b7224be7ebef/chisholm-v-united-states-postal-service-brief-for-appellee. Accessed April 06, 2025.

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    IN THE

UNITED STATES COURT OF APPEALS

FOR THE FOURTH CIRCUIT 
Nos. 75-2068, 2069

NAPOLEON CHISHOLM,

Appellee,
vs.

UNITED STATES POSTAL SERVICE, 
et al.,

Appellants.

On Appeal From The united States District Court 
For The Western District Of North Carolina 

Charlotte Division

BRIEF FOR APPELLEE

JONATHAN WALLAS 
JULIUS LeVONNE CHAMBERS

Chambers, Stein, Ferguson & Becton 
Suite 730
951 So. Independence Blvd. 
Charlotte, North Carolina 28202

JACK GREENBERG 
CHARLES STEPHEN RALSTON 
MELVYN R. LEVENTHAL 
DEBORAH M. GREENBERG 
BILL LANN LEE 

Suite 2030 
10 Columbus Circle 
New York, N. Y. 10019

Attorneys for Appellee



TABLE OF CONTENTS

Table of Contents ............................ .

Table of Authorities ...............................

Statement of Issues Presented .....................

Statement of the Case ..............................
A. Administrative Proceedings ..............

B. Judicial Proceedings ....................

Statement of Facts ................% ...............
A. Discriminatory Denial Of Plaintiff

Chisholm's Applications .................

B. Discrimination Against Black Employees
Generally ................................
1. Discriminatory Policies and

Practices ..........................

> 2. Prima Facie Discrimination ........

Argument
Introduction ..................................
I. A Class Action Was Properly Certified 

Pursuant To Rule 23(a) and (b)(2),
Fed. R. Civ. Pro.........................
A. Class Actions Provided For In The 

Federal Rules Of Civil Procedure .
Are Not Precluded By The Statutory 
Language Of 42 U.S.C. § 2000e-16 ...

1. Rule 23(b)(2) Fed. R. Civ.Pro............................
2. 42 U.S.C. § 2000e-16 .........

B. The Legislative History Of the
1972 Amendment To Title VII 
Demonstrates Congressional 
Intent To Allow Rule 23 Class 
Actions ............................

1

iii
1
2

3

9
12

13

16

16

18

Page

21

27

33

34 
36

41

-l-



1. Legislative History ...........  41
2. Case Law ......................  48

C. The Administrative Process Does 
Not Permit Class Claims To Be 
Accepted, Investigated Or
Resolved Effectively ...............  57

1. 42 U.S.C. § 2000e-16 ........... 58

2. 5 C.F.R. Part 713 As Applied .. 60

D. The Broad Provisional Definition
Of The Class Was Proper ............ 65

II. Intervention Was Properly Permitted
Pursuant To Rule 24, Fed. R. Civ. Pro. .. 70

Conclusion ........................................  70

Appendix A .......................................  la- 7a
Appendix B ........................................ lb- 5b

Appendix C ........................................ lc-32c

Appendix D ........................................ ld-27d

Page

- l i -



TABLE OF AUTHORITIES

Page

Cases:
Aetna Ins. Co. v. Kennedy, 301 U.S.

389 (1937) ....................................

Albemarle Paper Co. v. Moody, 422 U.S.
405 (1975) ..................  21, 25, 36, 41,

Alexander v. Gardner-Denver Co., 415 
U.S. 36 (1973) ..................

B. A. R. Decision No. 713-73-593 ................

Barela v. United Nuclear Corp., 462 F.2d
149 (10th Cir. 1972) .........................

Barnett v. W.T. Grant Co., 518 F.2d
543 (4th Cir. 1975) .......................

Barrett v. U.S. Civil Service Commission,
69 F.R.D. 544 (D.D.C. 1975) ............ 29,

52,

Blue Bell Boots Inc. v. EEOC, 418 F.2d
355 (6th Cir. 1969) ..........................

Bowe v. Colgate-Palmolive Co., 416 F.2d
711 (7th Cir. 1969) ..........................

Brown v. Gaston County Dyeing Machine Co.,
457 F.2d 1377 (4th Cir. 1972), cert. denied, 
409 U.S. 982 (1972) ..........................

Brown v. General Services Administration,
44 U.S.L.W. 4704 .............................

Chandler v. Roudebush, ____ U.S. ____ ,
44 U.S.L.W. 4709 (Sup. Ct. June 1, 1976) 12,

Coles v. Penny, 531 F.2d 609 (D.C. Cir. 1976)
Contract Buyers League v. F & F Investment 

Co., 48 F.R.D. 7 (N.D. 111. 1969) .......

Danner v. Phillips Petroleum Co.,
447 F .2d 159 (5thCir. 1971) ..............

40

00V 52, 53, 55

26, 34, 40, 41
63

42

23, 35, 66, 67

30, 31, 36, 41
53, 61, 62, 65

69

22, 42, 57

23

12, 39, 47, 48

21, 24, 25, 26
28, 30, 33, 34
40, 47, 48, 49

24

67

69
Day v. Weinberger, 530 F.2d 1083 

(D. C. Cir. 1976) ...........
- l i i -

24



Page
Cases (cont'd)

Dillon v. Bay City Construction Co., 512 
F .2d 801 (5th Cir. 1975) ..............

Douglas v. Hampton, 512 F.2d
976 (D.C. Cir. 1975) ..................

EEOC v. University of New Mexico, 504
F .2d 1296 (10th Cir. 1974) ...........

Ellis v. Naval Air Rework Facility, 404 
F.Supp. 391 (N.D. Cal. 1975) ......... 29, 38, 51, 56, 60, 64

Franks v. Bowman Transportation Co.,
U.S. . 47 L.Ed. 2d 444 (1976^

36’ 41) 48 
53, 55

Gamble v. Birmingham Southern Ry. Co.,
514 F .2d 678 (5th Cir. 1975) .........

Georgia Power Co. v. EEOC, 412 F.2d 462
(5th Cir. 1969) .......................

Graniteville Co. v. EEOC, 438 F.2d 32
(4th Cir. 1971) .......................

Griggs v. Duke Power Co., 401 U.S.
424 (1971) ............................

Grubbs v. Butz, 514 F.2d 1323
(D.C. Cir. 1975) ......................

Hackley v. Roudebush, 520 F.2d 108
(D.C. Cir. 1975) ................... 24, 28, 36, 41, 56, 60

Hariiis v. Nixon, 325 F.Supp. 28
(D. Colo. 1971) .......................

Hodges v. Easton, 106 U.S. 408 (1882) ___

Jenkins v. United Gas Corp., 400 F.2d
28 (5th Cir. 1968) .................... 22, 35, 41, 42, 43

Johnson v. Georgia Highway Express, Inc., 
417 F .2d 1122 (5th Cir. 1969) ........

Johnson v. Zerbst, 304 U.S. 458 (1938) ... .....  40
Keeler v. Hills, 408 F.Supp. 386

(N.D. Ga. 1975) ...................... 29, 36, 52, 60, 64, 67
Koger v. Ball, 497 F.2d 702

(4th Cir. 1974) .......................
-iv-



Page

Lance v. Plummer, 353 F.2d 585 (5th Cir. 1965), cert.
denied. 384 U.S. 929 (1966) ...................  37,38,39

Local No. 104, Sheet Metal Workers Int'l.
Assoc, v. EEOC, 429 F.2d 237 (9th Cir. 1971)... 69

Long v. Sapp, 502 F.2d 34 (5th Cir. 1974) .......  67

Love v. Pullman Co., 404 U.S. 522 (1972) ......... 32,40

McBroom v. Western Electric Co., 7 EPD f9347
(M.D. 1974) ....................................  70

McDonnell Douglas Corp. v. Green, 411 U.S. 792
(1973)    25,34,40

McKart v. United States, 395 U.S. 185 (1969) ....  49
McLauthlin v. Callaway, Fifth circuit No. 75-2261, 

reversing position taken in, 382 F. Supp.
885 (S.D. Ala. 1974) ........................... 30

Macklin v. Spector Freight System, Inc.,
478 F .2d 979 (D.C. Cir. 1973) .................  42

Miller v. International Paper Co., 408 F.2d
(5th Cir. 1969) ..................   42-

Morrow v. Crisler, 479 F.2d 960 (5th Cir. 1973),
aff'd en banc. 491 F.2d 1053 (5th Cir. 1974)... 23,57

Morton v. Mancari, 417 U.S. 535 (1974) ........... 24,56

Moss v. Lane Co., 471 F.2d 853 (4th Cir. 1973) ... 23
Motorola, Inc. v. McClain, 484 F.2d 1139 (7th

Cir. 1973), cert, denied. 416 U.S. 936 (1974).. 69

Newman v. piggie Park Enterprises, 390 U.S. 400
(1968) .........................................  39

New Orleans Public Service, Inc. v. Brown, 507
F .2d 160 (5th Cir. 1975) ......................  69

Oatis v. crown Zellerbach Corp., 398 F.2d 496
(5th Cir. 1968) ......................  22,37,39,41,43

48,56,57,70
Ohio Bell Telephone Co. v. Public Utilities

Comm., 301 U.S. 292 (1937) ....................  40

Cases (cont'd)

-v-



Page

Parks v. Dunlop, 517 F.2d 785 (5th Cir. 1975) .... 24
Pendleton v. Schlesinger, 8 EPD f 9598

(D.D.C. 1974) ..................................  28

Place v. Weinberger, __ U.S. __, 44 U.S.L.W. 3718
(Sup. Ct. June 14, 1976), vacating, 497
F.2d 412 (6th Cir. 1974) ........................  24

Predmore v. Allen, 407 F. Supp. 1053 .... ....... 28,29,36,49
(D. Md. 1975) 52,53,60

Richerson v. Fargo, 61 F.R.D. 641 (E.D. Penn.
1974) ........................................... 29,36

Robinson v. Lorillard corp., 444 F.2d 791,
cert, dismissed, 404 U.S. 1006 (1971) ..........  42

Rodgers v. U. S. Steel Corp., 69 F.R.D. 382
(W.D. Penn. 1975) .............................. 67

Sanchez v. Standard.Brands, Inc., 431 F.2d
455 (5th Cir. 1970) ............................ 40,69

Sharp v. Lucky, 252 F.2d 910 (5th Cir. 1958) ....  37,39

Sibbach v. Wilson & Co., 312 U.S. 1 (1941) ......  33

Simmons v. Schlesinger, No. 75-2182 argued
May 3, 1976 ....................................  29

Sosna v. Iowa, 419 U.S. 393 (1975) (White J.
dissenting).....................................  23

Sylvester v. U. S. Postal Service, 393 F. Supp.
1334 (S.D. Tex. 1975) .........................  29,36,60

United States v. Allegheny-Ludlum Industries,
Inc., 571 F.2d 826 (5th Cir. 1975) ........ . 56

United States v. Chesapeake and Ohio Ry. Co.,
471 F.2d 582 (4th Cir. 1972) ..................  22

United States v. Georgia Power Co., 474 F.2d
906 (5th Cir. 1973) ............................ 22

Weinberger v. Salfi, 422 U.S. 749 (1975) ........  38,52,54

Williams v. Tennessee Valley Authority,
415 F. Supp. 454 (M.D. Term. 1976) ___  29,36,41,50, 52

53,55,56,61,64

Cases (cont'd)

-vi-



Page

Wilson v. Monsanto Co., 315 F. Supp. 977
(E.D. La. 1970) .................................  67

Zahn v. International Paper Co., 414 U.S.
291 (1973) .....................................  52,53,54

Statutes, Rules and Regulations;

28 U.S.C. § 1292 (b) ...............................  10,65

28 U.S.C. § 1331   9

28 U.S.C. § 1332 (a) ...............................  52

28 U.S.C. § 1343 (4) ...............................  9

28 U.S.C. § 2072 .................................  33

28 U.S.C. § 2073 .................................  33

28 U.S.C. § 2201 .................................  9

28 U.S.C. § 2202 .................................  9

42 U.S.C. § 405(g) ................................  38,53

42 U.S.C. § 1981 .................................  9,11,12

42 U.S.C. § 1983 .................................  37

42 U.S.C. §§ 2000e, et seq..........................  65

42 U.S.C. § 2000e-5 ......................... 21,22,33,34,39
41,45,46,48,49

42 U.S.C. § 2000e-5 (f) ...........................  45,48

41 U.S.C. § 2000e-5(f) (1) ..................... ».. 45

42 U.S.C. § 2000e-16 ........................  1,2,9,21,23,26
32,33,36,38 

39,40,41,45, 58
42 U.S.C. § 2000e-16 (a) ............................ 58,59

42 U.S.C. § 2000e-16(b) ............................ 59

42 U.S.C. § 2000e-16(c) ........................  39,45,47,49
42 U.S.C. § 2000e-16(d) ......................... 22,45,47,49

Cases (cont'd)

-vii-



Statutes, Rules and Regulations, (Cont'd)

Civil Rights Act of 1964
. Title Jl ....____ ...............................  37

§ 706 Title-VII..........        21,43
§ 706<a)........................    42

§ 706(b).........................................  42
§ 706(d).........................................  42
§ 706 (f)(1)......................................  45

§ 706(f)- (k) . ..................................... 45

Rule 23, Fed. R. Civ. Pro.....................  12,22,26,33,34
38,40,41,49

Rule 23(a), Fed. R. Civ. Pro..................  2,9,26,27,32,34

Rule 23(b)(2), Fed. R. Civ. Pro...................  2,9,26,27
32,34,35,36

Rule 23(c)(1), Fed. R. Civ. Pro...................  27,66

Rule 24, Fed. R. Civ. Pro.........................  3,12,27,70

5 C.F.R. Part 713 .................................  3,58,60,64

5 C.F.R. §§ 713.211 et seq........................  61

5 C.F.R. § 713.251 .................................  64

41 F.R............................................... 31

Legislative History

H. R. 1746 ..........................................  42,45

Hearings Before the Subcomin. on Labor of 
the H. Comm, on Education and Labor,
92d Cong., 1st Sess. (1971) ......................  25

Hearings Before the Subcomm. of the S. Comm, 
on Labor and Public Welfare, 92d Cong., 1st
Sess. (1971) .....................................  25

Legislative History of the Equal Employment
Opportunity Act of 1972 ................... ..;... 42,43,44

45,47,59,69
S. Rep. No. 92-415, 92d Cong. 1st Sess (1971)......  25

118 Cong. Rec......................................  45

Page

v m



Page

Other Authorities

K. Davis, Administrative Law § 20.07....................  60

Equal Employment Opportunity Commission,
Eighth Annual Report for FY 1973 .....................  56

Federal Practice And Procedure, Civil § 1785
(1st ed. 1972) ........................................  68

Proposed Amendments to Rules of Civil Procedure,
39 F.R.D. 69 (1966) ...................................  35

7A Wright & Miller; Federal Practice And Procedure,
Civil § 1785 (1st ed. 1972) .........................  67

U. S. Commission on civil Rights, The Federal
Civil Rights Enforcement Effort, 1974 Vol. V 56,61

'Civil Rights Act 1964, 84 Harv. L. Rev. 1109 (1971).. 42

Development in the Law, Employment Discrimination 
And Title VII of the civil Rights Act of 1964,
84 Harv. L. Rev. (1971) ............................. 42



IN THE

UNITED STATES COURT OF APPEALS 

FOR THE FOURTH CIRCUIT 
Nos. 75-2068, 2069

NAPOLEON CHISHOLM,

Appellee,
v s .

UNITED STATES POSTAL SERVICE, 
et al.,

Appellants.

On Appeal From The United States District court 
For The Western District Of North Carolina 

Charlotte Division

BRIEF FOR APPELLEE

Statement Of Issues Presented
1 ,

In this civil action brought by a black federal employee 

to redress pervasive policies and practices of racial discrimi­
nation in agency employment practices pursuant to, inter alia.

Jl /  Under 42 U.S. C. § 2000e-16, emplovees of the united States 
Postal Service are federal employees'for all relevant purposes.



§ 717 of Title VII of the civil Rights Act of 1964, as amended,

42 U.S.C. § 2000e-16:

1. Whether the district court properly allowed the 

action to proceed as a class action pursuant to Rule 23(a) 
and (h)(2), Fed. R. Civ. Pro.?

2. Whether the district court properly permitted inter­

vention in the action by five other black employees pursuant 
to Rule 24, Fed. R. Civ. Pro.?

_2/
Statement Of The case

This is a federal employee Title VII action for declaratory 

and injunctive relief against across-the-board racially discrimi­

natory employment policies and practices at the Charlotte,
North Carolina branch of the United States Postal Service 

(hereinafter USPS Charlotte"). Plaintiff is Napoleon Chisholm, 

a long time black employee of USPS Charlotte , then employed 

as a mail carrier PMS-5. He brought the action on his behalf 

and on behalf of all other similarly situated persons after 

unsatisfactory administrative resolution of a substantiated 

charge of racial discrimination. Defendants are the united 

States Postal Service and certain postal officials who are %
responsible for maintaining the employment policies and prac— 
tices complained of.

_2/ Citations are to the Appendix, hereinafter "A."- the Record 
on Appeal, hereinafter "R.".y and the Administrative Record that 
was made part of item 6 of the Record on Appeal (See A. 1) here­
inafter "R. 6 Admin, r ."
_3/ W. A. Shaw, officer in charge of USPS Charlotte; E. T. Klassen 
Postmaster General of the united States; and Michael R. Greeson. 
Director of Personnel of USPS Charlotte.

2



A. Administrative Proceedings

plaintiff Chisholm filed a formal administrative complaint of

racial discrimination pursuant to U. S. Civil Service Commission

regulations set forth at 5 C.F.R. Part 713, attached hereto as
4_/

Appendix A, infra. (A. 64-65). As is true throughout the

entire administrative process Mr. Chisholm was not represented 

by counsel. The complaint states that the "specific action or 
situation complained of" is:

3. (a) On March 4, 1972, the position of
Finance Examiner, level 9 was filled by 
Mr. Robert L. Wallace and on March 13, 1972, 
the position of Budget Assistant, level 8 was 
filled by Mr. L. B. Holland; I was denied an 
equal opportunity to be considered for the 
above positions.
(b) That such denial of equal opportunity for 
black employees in relation to promotion in 
the U. S. Postal Service, Charlotte, N.C. is 
a continuing discriminatory practice.

(A. 64). Mr. Chisholm gave as "the date of the alleged act of

discrimination," " [s]pecifically: March 4, 1972 and March 13,
1972" and " [g]enerally: 1960 through present time." The

following were set forth as reasons to believe there was

discrimination:

7. In being denied the equal opportunity to be
considered for the aforementioned positions, I 
was informed by the Personnel Office that I 
did not meet the specialized experience required, 
in that, at least one year of specialized 
experience must have been at a level of difficulty 
comparable to not more than 3 levels and 2 levels

On March 30, 1972, after inconclusive informal proceedings,

4 / The complaint is a letter which follows the format prescribed In Postal Service regulations implementing 5 C.F.R. Part 713. The 
format is set forth in Brief For The Appellants 3 n. 2.



below the position to be filled, 9 and 8 respect­
fully [sic]. Therefore, since I am a level 5 
carrier I was denied the opportunity to compete 
for the positions. However, in subsequent adver­
tisements with the same stipulation above;
Mr. C. C. Claud and Mr. Leonard W. Kerr, both 
level 5 and both white employees were granted 
an opportunity to compete for level 8 positions 
on March 10, 1972 at 10:30 a.m. and 11:00 a.m., 
respectively [sic]. On March 17, 1972, Mr. Jack 
R. Polk, a white employee, level 4 was granted 
an opportunity to compete for a level 8 position 
advertised with the same stipulation.
Therefore, I contend that the aforementioned 
stipulation is a manipulated tool of management 
whereby discrimination in general is practiced 
by management against the black employees and 
in this case specifically against me. In that 
I firmly believe that I am the more qualified 
employee.
In regards 3-b above: because of the lack of 
the accessibility to record examination the 
below contentions are not based on specific 
statistics, however they are in my opinion, 
statistically inferred based on 12 years of 
competent observation - stated within a 95% to 
99% competence level.

(a) That less than 1% of the total supervisory 
staff, level 7 and above is black.

(b) That the total number of black supervisors 
appointed since 1960 is less than h of 1% 
of the total number of white supervisors 
appointed since 1960.

(c) That the total number of times that a 
black supervisor has chaired a position on 
the Promotion Advisory Board is less than 
h of 1% of the total number of times that 
it has convened.

(d) That the white employee has been consistently 
"detailed" to the open positions and allowed 
to work in the position on an average of
1 year before it goes up for bid, thus 
giving the "detailed" employee a definite 
advantage over any other applicant.

(e) That the "detailed" employee gets the 
position regardless of the qualification 
of any applicant competing against him.

(f) That less than h of 1% if any, black 
employees, are "detailed" to supervisory 
and other staff positions.



As a result, it is through the "detailed process" 
which is unadvertised, and the convening of a 
biased Promotion Advisory Board that willful and 
consistent discriminatory practices in promotions 
against the black employee, has and is prevailing 
in the Charlotte, N. C. Postal Service.

(A. 64-65). The district court found that, "[i]t is undisputed

that . . .  in his formal complaint, the plaintiff raised broad
class-wide issues of discrimination" (A. 37).

As required by U. S. Civil Service Commission regulations,

an investigation was conducted by an investigator employed by
_!/the Postal Service. On the basis of a review of the investi­

gator's report and considering only the denial of Mr. Chisholm's 

applications for promotion, the regional USPS Office of Equal 

Employment Compliance issued a proposed decision that the 

"allegation of discrimination due to your race is not supported; 

therefore we propose to dispose of your complaint of discrimination

5/ The investigator's report and attached exhibits are set forth 
in’ R. 6, Admin. R. 40-110. While the investigation apparently 
focused on the specific denial of the two promotions, the following 
exhibits pertain to discrimination against black employees 
generally: "No. 5: May 1971 Minority Census Report for the 
Charlotte, North Carolina Postal Installation" (A. 66); "No. 6: 
Field Report on EEO Program for Progress (POD Form 1789) for the 
period of December 1, 1970 to May 31, 1971" (A. 67-68); "No. 7: 
Field Report on EEO Program for Progress (POD Form 1789) for the 
period of May 31, 1971 to November 30, 1971" (A. 69-70); "No. 8: 
Analysis of Promotions made within the Post Office Branch of the 
Charlotte, North Carolina Postal Installation during the period 
of April 1, 1971 to March 31, 1972;" "No. 10: Applications of 
white level PS-5 personnel considered for the position of Safety 
Assistant, PMS-8 and copy of posting of the position dated 
February 18, 1972;" "No. 11: Application of white level PS-4 
employee considered for the position of Training Assistant,
PMS-8 and copy of posting of the position dated February 23, 1972" 
(R. 6, Admin. R. 43-44, 56-72, 86-110).



as not being supported" (R. 6, Admin. R. 33). Mr. Chisholm 

was informed that he could request an administrative hearing 

if dissatisfied with the proposed decision, and he did so

(R. 6, Admin. R. 32). A hearing was held September 21, 1972 
at which some evidence of class-wide discrimination was presented.

In his recommended decision, the hearing examiner considered 

only " [hasp the complainant been improperly denied consideration 

for promotion?" (A. 56). The examiner found "that the complainant 

was improperly denied consideration for the position of Finance 
Examiner, but that he was not improperly denied consideration 

for the position of Budget Assistant" (A. 61-62), and recommended 
that, "The preponderence of the evidence supports the allegation 
of discrimination because of race" (A. 62). Thereupon

_6/

6/ The transcript and exhibits are set forth at R. 6 Admin. R. 
118-233.
7/ See infra at 14-16, 18-20, see also A. 71.

8/ The following was the recommended relief:
Since the evidence shows an inconsistency in the 
application of the qualifications standards by the 
Personnel Office of the Charlotte Post Office, it is 
recommended that for at least one year, all determi­
nations of eligibility and/or ineligibility of candi­
dates for positions in the Charlotte Post office be 
audited by the Regional office before the lists of 
eligibles are referred to the selecting official.
It is also recommended that the complainant be given 
priority consideration for promotion to the first 
available position for which he applies in which he 
meets the minimum qualifications.

(A. 62).

6



on December 29, 1972, the national office of USPS Equal 

Employment Compliance accepted the examiner's proposed findings, 

recommended decisions and recommended action in a short letter 

of final decision (A. 63). The letter also did not address 

allegations of class-wide discrimination. Mr. Chisholm was 

given the option of appealing to the Board of Appeals and 

Review of the U. S . Civil Service Commission (presently the 

Appeals Review Board) or filing a civil action pursuant to 
Title VII; he chose the former (A. 52-54).

Mr. Chisholm's January 14, 1973 letter of appeal states;

After careful consideration of the various 
factors leading to his decision, I have 
concluded that I cannot and will not accept 
his decision. Therefore, on behalf of all 
of the minority employees in the Charlotte,
N. C. Post Office and myself I am appealing 
to you for equitable relief from the practices 
of discrimination against the minority employees 
by management in the Charlotte, N. C. Post 
Office.

_ V
Among his reasons for appeal were: First, "the decision leaves

intack [sic] an unjustified Promotion Appeals Board which has 

only one black supervisor on it; and no female members."

9/ other reasons for appeal were (a) that the- decision wrong­
fully omitted the recommended auditing period of "at least one 
year" and wrongfully left auditing to the ineffective regional 
office; (b) the white employee's promotion to methods and standards 
analyst PMS-10, see infra at 14 n. 15, should be declared null and 
void; and (c) the promotion of the white employee who previously 
had been detailed to and was ultimately selected for the finance 
examiner PMS-9 position should be declared null and void and 
Mr. Chisholm placed in the position retroactive to March 4, 1972.

7



S econd, " [t]he decision makes no effort to correct the discrimi
nation practices of management via use of the 'detail1 process 

(A. 53).
Note: that in the Hearing management made no 
effort to defend their method of "detailed" 
promotions whereas it was pointed out by me and 
testimony given as to just how this is done.
(1) the opening to which they can detail an employee 
is not made known to the entire work force, there­
fore they hand pick a "buddy," detail him to the 
position and allow him to work it for a considerable 
length of time, "normally 6 months to a year and 
a half," then, they place the position up for bid 
as if it just came open. Added to that is the fact 
that they load the Promotion Advisory Board with two 
people who usually are instrumental in detailing 
their "buddy" employee. As a result their "buddy" 
gets the promotion. Now place yourself on that 
Promotion Board as the third member and you are 
reviewing an applicant thats [sic] been working 
the position in question for a least a year, and 
it has been prior assured that there is no reported 
discrepancy in his work performance. How would you 
vote?
I am therefore requesting that you direct the 
Charlotte Post Office to make known to all employees 
of any and all positions to which an employee can 
be "detailed" prior to the filling of the position. 
And that the Charlotte Post Office allow any and all 
employees ample time to express their interest and 
qualification for the position prior to filling the 
"detailed" position. Your attention is directed 
to the fact that when an employee is detailed to a 
higher level position he is paid accordingly and its 
ultimately the same affect as a promotion.

(A. 53-54). Thereafter on May 29, 1973, the final agency

decision was affirmed except for reimposing the required one

year auditing period (A. 48). The decision expressly stated

that class^wide discrimination would not be addressed (A. 50).

The district court found and it is undisputed that 

" [d]espite the clear language in Chisholm's formal complaint,

8



claiming pervasive racial discrimination quoted above, the 

administrative agency chose to 'interpret1 Chisholm's complaint 

as raising the limited claim of discrimination in the Finance 

Examiner and Budget Assistant jobs" only (A. 26). As "the 
decision of the Board [was] final and there [was] no further 

right of administrative appeal" (A. 51), this lawsuit was 

filed on June 27, 1973.

B. Judicial Proceedings
This suit for declaratory and injunctive relief against

racially discriminatory employment practices at US PS Charlotte

prohibited by the Fifth Amendment, 42 U.S.C. §2000e-16 and

42 U.S.C. §1981 was brought in the Western District of North
10/

Carolina, Charlotte Division (A. 4). Mr. Chisholm brought 

the action on his behalf and on behalf of all other persons 

similarly situated pursuant to Rule 23(a) and (b)(2), Fed. R. 

Civ. Pro. The complaint charges that "defendants follow a 

policy and practice of discrimination in employment against 

blacks on account of their race," and that "the policy and 

practice . . . has been and is implemented by the defendants, 

among other ways, as follows": refusing to consider plaintiff 
Chisholm for promotion to the positions of budget assistant and 
finance examiner; maintaining a policy of refusing to grant 
promotions to blacks; maintaining a policy of preventing

10/ Jurisdiction of the district court was invoked pursuant to 
28 U.S.C. §§ 1331, 1343(4); 42 U.S.C. § 2000e-16, 42 U.S.C.
§ 1981 and 28 U.S.C. §§ 2201 and 2202.

9



blacks from attaining supervisory positions; and maintaining

a policy of excluding blacks from the "promotion advisory board"

which has responsibilities for recommending employees for pro-
11/

motion in the USPS Charlotte (A. 6). Thereafter, defendants 

filed their answer (A. 13).

On August 22, 1974, five black USPS Charlotte employees - 

H. C. Rushing, William J. McCombs, C. A. Rickett, Milton J. Yongue 

and James F. Lee - filed a motion to intervene as parties 

plaintiff which alleged, inter alia, that they have been denied 

promotion and other employment opportunities by the defendants 

on account of their race; and that they have an interest in the 

business and transactions and policies which are the subject of 

the action and are so situated that the disposition of this action 

may, as a practical matter, impair or impede their ability to 

protect their interests in the action (A. 19). Attached thereto 

was a complaint in intervention which generally incorporated the 
allegations in the complaint.

In a supplemental memorandum filed October 18, 1974, 

defendants renewed their objections to the action proceeding 

as a class action because, first, a trial de_ novo is impermis­
sible and, second, exhaustion of adminstrative remedies by 

members of the class was lacking (R. 29). Defendants also objected 

to intervenors' motion because of lack of exhaustion of administra­

tive remedies by intervenors. A hearing on all pending motions

11/ On March 5, 1974, the district court decided several pending 
motions (A. 12), including, inter alia, (1) denial of defendant's 
motion to dismiss (A. 9); (2) allowing plaintiff's motion to compel 
answers to plaintiff's first interrogatories; and (3) permitting a 
full hearing on the factual issues, i.e., trial de novo.

10



was held December 13th and the lower court issued a memorandum

opinion and order May 29, 1975 (A. 24). The district court

ordered that, inter alia, (1) the action proceed as a trial de_ novo

as in private employee Title VII actions; (2) the action proceed

under 42 U.S.C. § 1981 as well as Title VII; (3) the action be
12/

certified and allowed to proceed as a class action; and (4) 

the intervention be allowed (A. 42-43). The opinion specifically 

rejected the government's trial de novo and lack of exhaustion 

contentions against class action and intervention, choosing 

instead to apply recognized Title VII law developed in private 

employee actions to decide these procedural questions (A. 35-40).

The district court certified the trial de_ novo, class 

action and intervention issues for an immediate interlocutory 
appeal to this Court pursuant to 28 U.S.C. § 1292(b) (A. 42) and,

subsequently, the additional issue of whether the remedy avail­

able to federal employees under Title VII is exclusive and thus 

preempts other available remedies (A. 45). On August 8 and 13, 

1975, the petition for leave to appeal the four issues was 

granted and the appeal permitted by this Court. Later, briefing

12/ The class was defined as consisting conditionally of all 
black persons who are employed or might be employed by USPS 
Charlotte limited, classified, restricted, discharged, excluded 
or discriminated by defendants in ways which deprive or tend to 
deprive them of employment opportunities and otherwise affect 
their status as employees or applicants for employment or pro­
motion because of their race or color.

The government's brief fails to acknowledge that the lower 
court's definition of the class "is conditional and may be modified 
at any stage prior to final determination of the action on the 
merits" (A. 43), see pp. 9, 25-32 of the government's brief.

11



■was deferred until the Supreme Court's decision in two pending

cases. On June 1, 1976, the Supreme Court decided that federal 

employees are entitled to the same right to a trial de_ novo as 

private employees under Title VII in Chandler v. Roudebush,

44 U.S.L.W. 4709, and that Title VII is the exclusive remedy 
for federal employment discrimination in Brown v. General 

Services Administration, 44 U.S.L.W. 4704, thereby pretermitting 

independent consideration by this Court of the trial de novo
13/

and exclusive remedy issues.

The class action and intervention questions, which raise 

important issues concerning whether Rule 23 and 24, Fed. R. Civ. 

Pro., procedures which safeguard effective judicial enforcement 

of Title VII rights of private and state or local government 

employees are unavailable to federal employees, remain to be 
considered and decided.

Statement of Facts
The district court held that, "This Court's conclusion 

that its discretion should be exercised to grant this case class 

action status is supported by the fact that (1) the appropriate 

administrative agency has limited through 'interpretation'’ its 

review of plaintiff's formal complaint to only some of the 

discriminatory charges contained therein, thus making it difficult 

if not impossible for Chisholm to raise class issues except in

13 / Plaintiff Chisholm agrees with the government that the 
dTstrict court's decision permitting a trial de novo should be 
affirmed in light of Chandler v. Roudebush, supra, and that the 
decision that this case may proceed under 42 U.S.C. § 1981 should 
be reversed in light of Brown v. General Services Administration, 
supra.

12



this forum; and (2) there is some evidence in the record . . . 

which suggests there may have been class-wide discrimination in 

the Post Office which has left lingering present discriminatory 
effects."—

A. Discriminatory Denial Of Plaintiff Chisholm's
Applications

Plaintiff Chisholm has been employed by US PS Charlotte 
since 1958, except for two years military service (R. 6,
Admin. R. 74). In early 1972, Mr. Chisholm, then a mail carrier 

PMS-5, applied for two accounting positions, finance examiner 

PMS-9 and budget assistant PMS-8 (A. 24, 56). Mr. Chisholm's 

application for finance examiner was improperly rejected for 

failure to meet specialized experience requirements, although 
Mr. Chisholm met substitute educational requirements. The 

undisputed conclusion of the administrative hearing examiner, 

which the agency accepted, was that Mr. Chisholm "had sufficient 

college credits to substitute for the required specialized 
experience and that he was improperly denied the opportunity to 

be considered for the position of Finance Examiner" (A. 58-63). 

The administrative record also indicates that the denial of

•^/ Although plaintiff has not had a full opportunity to develop 
the merits of the case, facts concerning the denial of plaintiff 
Chisholm's applications and patterns of employment discrimination 
against blacks generally are established in the administrative 
record submitted to the Court by defendants with their motion to 
dismiss (A. 1) and in some of the discovery materials already filed 
with the Court (A. 1—3). Parts of the administrative record are 
set forth in A. 48-75 and the complete record at R. 6, Admin. R. 
1-233.

13



Mr. Chisholm's applications has implications for discrimination
/

against black employees generally in several respects.

First, white employees of similar grades whose applications

also did not comply with comparable required years of USPS
specialized experience nevertheless were concurrently granted

the opportunity to compete for positions equal in grade to those
15/

Mr. Chisholm was denied consideration for. The undisputed 

conclusion of the administrative hearing examiner, which the 

agency accepted, was that "the application of published qualifi­

cation standards at the Charlotte Post Office have not been 
applied to certain white candidates, but that no deviation from 

the standards were granted in consideration [Mr. Chisholm] for 

positions for which he has applied" (A. 62-63).

Second, Mr. Chisholm's assertion that the white employee 

ultimately selected for finance examiner was unfairly preferred, 

preselected and qualified by supervisors who had previously 

"detailed" him to the examiner position, is supported by the
testimony of another witness, _ unrebutted and uncontradicted in

16/
the administrative record.

15/ Thus, a white PMS-4 employee was determined to be eligible 
for consideration for training assistant PMS-8 without any 
specialized experience or substitute education (A. 59-60); a white 
PMS-6 employee was considered eligible to compete and ultimately 
selected for methods and standards analyst PMS-10 without any 
specialized experience and on the improper basis of a test (A. 60-61) 
two white PMS-5 mail clerks were determined to be eligible for 
consideration for safety assistance PMS-8 on the basis of non- 
Postal Service experience (A. 58-59); and a white letter carrier 
was improperly considered for safety assistant PMS-8 on the basis 
of an insufficient detailed reference to previous employment 
experience (A. 61).

R. 6, Admin. R. 182-184.

14



It was and still is my contention that I am a 
better qualified employee than Mr. Robert 
Wallace for Finance Examiner position level 9. 
Management made no effort to refute my 
position or to defend Mr. Robert Wallace's 
qualifications. However, I pointed out and 
testimony given that Mr. Wallace was a level 
5, that his position was reranked to level 6, 
shortly thereafter he was given a level 7 job 
which he never worked, and was then detailed 
to level 9 Finance Examiner position for a 
year and three months before it went up for 
bid. And that the same two people who were 
instrumental in detailing him as well as manip­
ulating him on paper, to the various positions 
were the same two people who were on a three 
man Promotion Advisory Board which I was not 
allowed to appear before. Those two people 
were Mr. Carl Sims his immediate supervisor in 
finance and Mr. Harold R. Kennedy, Director.
Gentlemen that was plainly a bias [ed] Promotion 
Board and a "buddy" system of Promotion.

(A. 54). " [B]efore 1972 there were few, if any, black clerks or
carriers detailed to higher level jobs" (A. 75). The hearing

examiner, however, failed to address the question of the

discriminatory impact of specialized experience requirements

on Mr. Chisholm or other black employees' promotional

opportunities in light of whites-only detailing.
Third, USPS Charlotte promotion advisory boards which con­

sidered, inter alia, the applications for both the finance 

examiner and budget assistant positions were constituted in a

manner that would limit and in fact did limit the membership
17/

largely to white supervisors. As a result, only one black

supervisor had ever sat on promotion advisory boards at USPS 

Charlotte and he only since 1971. Mr. Chisholm's assertions

17/ A. 53; R. 6, Admin. R. 159-163, 213-214.

15



to this effect, although supported by the testimony of 
several witnesses, unrebutted and uncontradicted, also were 

not reached by the hearing examiner in his recommended decision

B. Discrimination Against Black Employees Generally 

1. Discriminatory Policies and Practices 

At this juncture, the record is most developed on the 

discriminatory impact of detailing.
The heart of Chisholm's (and prospective 

plaintiffs-intervenors) claim of racial dis­
crimination is the "detailing" process, a 
system utilized to fill "temporary vacancies" 
in USPS. Details apparently have been given 
on the basis of highly subjective criteria. 
Plaintiffs contend blacks have been denied 
details and, consequently, are presently 
disadvantaged with respect to all pending 
and future promotions. Promotions in USPS 
are based to a great extent on past job 
experience and past work at various job 
levels. One method by which such experience 
is gained is through temporary "details."
Thus, if plaintiff prevails and demonstrates 
by the evidence that blacks have been victims 
of a racially discriminatory detailing system, 
he contends he will further demonstrate that 
blacks presently seeking promotions are and 
will be disadvantaged because they do not have 
job experience or level experience they would 
have obtained absent discrimination.

A cursory review of the Administrative 
Record in this case and some discovery material 
tends to substantiate plaintiff's claims of 
discrimination in the detailing process.
James W. Toatley, the EEO Specialist for the 
Charlotte Post Office, reported on September 
20, 1972: "Before 1972 there were few, if any,
black clerks or carriers detailed to higher 
level jobs." The extent and reasons for this 
apparent discrimination in the detailing 
system were made more clear in [a] . . . 
colloquy between counsel for the plaintiff and 
Mr. Toatley during Toatley's deposition taken 
on November 12, 1974 (pp. 24-29 of the depo­
sition:

16



* * *

Q. Do you have any explanation, Mr.
Toatley, as to why a number of blacks 
who had college degrees were serving 
as clerks and carriers in the Post 
Office rather than some higher position?

A. To be factual, I couldn't, you know, I 
can't give, you know, other than my own 
opinion.

Q. Well, what is that?

A. Well, during Carpenter's administration, 
they just weren't hired. I mean they 
just —  they just didn't put them in 
higher levels.

Q. You're saying because they were black?

A. I would say so.
(A. 27-33). See also supra at 14-15 and infra at 20.

There are other indications of class-wide policies and 

practices with discriminatory impact that are lurking in the 

record. For example, defendants' answers to plaintiff's first 

interrogatories suggest that subjective discretion by the almost 

all-white supervisory force plays a critical role in at least 

two points in the promotion process (R. 24, Answers to Interr. 

10-11 at 10-14). Thus, employees who take and pass the super­

visory examination, are placed upon a register. The Postmaster 

may consider as eligible for promotion any employee who has 
attained a score of 55% on the appropriate supervisor examination.
Eligible employees to be considered are then appraised by their

18/
immediate supervisor and rated overall. Written appraisals

18/ Exhibit 5A, attached hereto as Appendix B infra at lb _ 4b.

17



of performance and potential are required in Section B. Factors

to be considered in evaluating performance are "job knowledge,"

"work execution," "job relationships," "job demands," and "job

conduct"; factors to be considered in evaluating potential are

"learning capacity," "motivation," "judgment," "responsibility,"

and "technical ability." An overall rating is determined from
19/

Section B evaluation scores. Candidates are then interviewed
20/

by a promotion advisory board. The interview form requests 

scoring on "appearance, bearing and manner," "ability in oral 
expression," "stability and social adjustment," "mental qualities," 
"vitality," "maturity," "work attitudes," "motivation and 

interest" and "subject matter knowledge." The Postmaster then 

selects one of three names proposed by the advisory board.

2. Prima Facie Discrimination

Overall workforce statistics compiled by USPS Charlotte 

for December 1, 1970 - May 31, 1971 constitute a prima facie 

showing of systemic racial discrimination (A. 57-58, see also 

56). Of 1436 employees of all grades, 72.8% (1045 of 1436) 

were white and 27.2% (390 of 1436) black. Black employees are 

disproportionately concentrated at low grade positions and 

almost completely absent from high level positions. Thus, while

19/ The_appraisal form requests, in Section A, the following 
information "describing the employee's performance and ability": 
"attitude toward Postal Service," "knowledge of postal porcedures," 
"initiative," "ability to work effectively with others," "physical 
vitality," "emotional stability," "leadership ability," "integrity," 
"ability and willingness to make decisions," "mental alertness" and 
"personal conduct."
20/ Exhibit 7, attached hereto as Appendix B, infra at 5b .

- 18



9.6% (138 of 1436) of all employees were in grades 2-4, only

3.3% (34 of 1045) of white employees but 26.7% (104 of 390) of
21/

black employees held such low level jobs. While 82.7% (1187

of 1436) of all employees are in grades 5-7, white employees were

overrepresented (86.7% or 906 of 1045) and blacks underrepresented22/
(72.1% or 281 of 390). The pattern of white overrepresentation

and black underrepresentation at grades 5-7 is true of all higher

level as well. While 5.5% (79 of 1436) of all employees were

at grades 8-10, fully 7.0% (73 of 1045) of white employees and
23/

only 1.9% (6 of 309) of black employees held such jobs. All
24/

twenty 11-17 grade level positions were held by whites. By the

time Mr. Chisholm's administrative complaint was filed in March

1972, there was one high level black employee - at PMS-11, see 
25/

supra at 15.

2-V Black employees were a majority at all these levels: grade 
2, 80% (4 of 5); grade 3, 94.1% (16 of 17); and grade 4, 71.8%
(84 of 113). Black employees are a majority at no other levels.

22/ Black employees held 24.7% (244 of 986) of PMS-5 positions,
17.6% (33 of 187) of PMS-6 positions and 26.7% (4 of 15) of PMS-7 
jobs.

23/ At level 8, 8.7% (4 of 46) were black; at level 9, 12.5% (2 of 
16) were black; and at level 10, none of 17 were black.

24/ This included 9 level 11 positions, 4 level 12 positions, 3 
level 13 positions, 2 level 14 positions, 1 level 15 positions and
I level 17 position.

25/ In fact, the disproportionality is greater when account is taken 
of the fact that white women (9.7% or 101 of 1046 white employees) 
are concentrated at lower level jobs and absent from all grades 
higher than level 8. Excluding white women and comparing black 
employees to white males alone would indicate greater statistical 
disparity. The total of 1046 white employees also includes all
II ungraded rural carriers.

19



Available statistics on details to PMS-7 and higher 

positions, supervisory training and promotions, reflect the 

same pattern of statistical disparity (A. 67-70).

As to detailing, of 113 details to grades 7-14, fully 

86.7% (98 of 113) details were assigned to white employees and 

only 13.3% (15 of 113) to black employees in the December 1,

1970 - May 31, 1971 period. All 11 of the details to 11-14 level 

positions went to white employees. Similarly, in the May 31,

1971 - November 30, 1971 period, fully 83.8% (93 of 111) of all 
level 7-14 details went to white employees but only 15.3%

(17 of 111) to black employees. As in the earlier period, all 

7 of the details to positions at grades 11-14 went to white 

employees. With respect to employees chosen for supervisory 

training, fully 91.2% (134 of 147) of all employees receiving 

supervisory training were white but only 8.8% (13 of 147) black 

from December 1, 1970 to May 31, 1971. For the next six month 

period, 91% (172 of 189) were white but only 9% (17 of 189) black.
In the December 1, 1970 - May 31, 1971 period, there were 

16 promotions: 6 of 10 promotions to white employees and all 6 

of promotions to black employees were in grades 2-7,while all 

4 high grade promotions were of white employees. In the succeeding 

six month period, there were 32 promotions: 15 of 21 white 

employees and 10 of 11 black employees were promoted to 2-7 

level positions while 6 of the 7 promotions to higher positions 

went to white employees. For the full 12 month period, 10 of 

11 promotions to level 8-17 positions went to white employees.

From April 1, 1971 to March 31, 1972, 11 of 15 promotions to 

level 8-9 positions went to white employees (R. 6, Admin. R. 69-72).

20



ARGUMENT

Introduction

It is clear that in actions brought by private company 

and state or local government employees pursuant to § 706 of 

Title VII of the Civil Rights Act of 1964, as amended, 42 

U.S.C. § 2000e-5, it is unnecessary for all members of a class 

to seek administrative resolution of their individual complaints 
as a condition precedent to maintaining a Rule 23 class action; the 
Supreme Court has so held twice within the last two terms. Albemarle 

Paper Co. v. Moody, 422 U.S. 405, 414 n. 8 (1975); Franks v.

Bowman Transportation Co., ___ U.S. ___ , 47 L.Ed. 2.d 444, 465-

466 (1976). It also is now clear that, " [a] principal goal of 

the amending legislation, the Equal Employment Opportunity Act 

of 1972 . . . was to eradicate 'entrenched discrimination in 

the Federal Service,* Morton v. Mancari, 417 U.S. 535, 547, by 

. . . according 1 [a]ggrieved [federal] employees or applicants 

. . . the full rights available in the private sector under

Title VII,'" Chandler v. Roudebush, ___ U.S. ___, 44 U.S.L.W.

4709, 4710 (Sup. Ct. June 1, 1976). Chandler dealt specifically 

with whether federal employees suing under § 717 of Title VII,

42 U.S.C. § 2000e-16, are entitled to the same Title VII right 

to a plenary judicial proceeding or trial de_ novo under the 

Federal Rules of Civil Procedure as private employees rather 

than a-truncated review of the administrative record (as the 
government contended). In upholding the right to a trial

21



de novo, a unanimous Court looked to the plain meaning of

statutory language and legislative history that "[t]he
provisions of section 2000e-5(f) through (k) of this title

shall govern civil actions brought hereunder," 42 u.S.C.

§ 2000e-16(d). It is those very sections of 2000e-5 which
the Supreme court and all other courts have construed to

allow a Rule 23 class action by a single employee who has
26/

exhausted his administrative remedies.

The principal question presented in this federal Title VII 
action is not unprecedented in employment discrimination 

jurisprudence; precisely the same kind of issue has been 

litigated innumerable times in Title VII actions brought by
27/ 28/

private company employees and the United States. Plaintiff

Chisholm is attacking a range of employment policies and 

practices that have the effect of discriminating against blacks 
as a class "by stigmatization and explicit application of a

26/ The government has phrased its objection to class certifi­
cation in terms of per se "jurisdiction" and "exhaustion". What 
is at issue however, is much narrower: there is no doubt that 
the district court had jurisdiction over the action or that Mr. 
Chisholm has exhausted his administrative remedies. The only 
question is whether the government’s additional and wholly technical 
bar to a Rule 23 class action was properly rejected. For the 
convenience of the Court, however, appellants will use the term 
"exhaustion" in referring to the government's contention.
27/ See, e.g., Qatis v. Crown Zellerbach Corp., 398 F.2d 496 
(5th Cir. 1968); Jenkins v. United Gas Corp., 400 F.2d 28 (5th 
Cir. 1968); Bowe v. Colgate-Palmolive Co., 416 F.2d 711, 715 (7th 
Cir. 1969).
28/ See, e.g.. Graniteville Co. v. EEOC. 438 F.2d 32 (4th Cir. 
1971); United States v. Chesapeake and Ohio Ry. Co.. 471 F.2d 
582 (4th Cir. 1972); United States v. Georgia Power Co., 474 F.2d 
906 (5th Cir. 1973).

- 22



29/
badge of inferiority." Simply stated, federal employees

seek no more or less than what employees of a private company
31/

or state or local government employer are entitled under 

Title VII. The federal government, on the other hand, seeks an 

exemption from challenges to systemic discriminatory policies 

and practices it itself has consistently encouraged in this and 
other courts against all other alleged discriminatory employers.

The class action and intervention questions are but two 

of the narrow technical devices which government lawyers 

defending federal agencies in employment discrimination suits 

have raised in a comprehensive and concerted effort to 
forestall application to § 200e-16 actions, law developed 

in private employee Title VII cases. Other such contentions

30/

29/ Sosna v. Iowa. 419 U.S. 393, 413 n. 1 (1975) (White, J., 
dissenting). Justice White, who dissented from the application 
of established Title VII law to class actions generally, went 
on to point out that congress in Title VII had given persons injured 
by such systemic discrimination "standing . . .  to continue an 
attack upon such discrimination even though they fail to 
establish injury to themselves in being denied employment 
unlawfully." compare Franks v. Bowman Transportation Co., supra,
47 L.Ed. 2d at 455-457; Moss v. Lane Co., 471 F.2d 853 (4th Cir. 
1973); Barnett v. W. T. Grant, 518 F.2d 543 (4th Cir. 1975).

3°/ See, e.g., Brown v. Gaston County Dyeing Machine Co., 457 
F.2d 1377 (4th Cir. 1972), cert, denied. 409 U.S. 982 (1972).
31/ See, e.g., Morrow v. Crisler, 479 F.2d 960 (5th Cir. 1973), 
aff*d en banc, 491 F.2d 1053 (5th cir. 1974).

- 23



concern trial de novo, remand to agency proceedings in
33/

properly filed cases, federal court authority to grant Rule 65
34/ _ _ 15/

preliminary injunctive relief, notice of right to sue, and
36 /

application of Title VII substantive standards. Appellate
courts have rejected the government's basic contention that 

Title VII principles developed in private sector cases do not 

apply in each of these contexts and squarely held that, "The 

intent of Congress in enacting the 1972 amendment to [Title VII] 

extending its coverage to federal employment was to give those 

public employees the same rights as private employees enjoy," 

Parks v. Dunlop, supra, 517 F.2d at 787. In rejecting the 

government's contentions, the lower court also expressly 
declared that federal employee Title VII actions should be 

treated like any other Title VII case; e.g., "Congress intended 

to give federal employees the same opportunity as private 
employees enjoy to seek class relief in a civil action" (A. 36). 

Thus, the district court's ruling permitting a class action and 

intervention is wholly consistent with how other courts have

32/

32/ See, e.g., Chandler v. Roudebush, supra; Hackley v..Roudebush, 
520 F.2d 108 (D.C. Cir. 1975).
33/ See, e.g., Grubbs v. Butz, 514 F.2d 1323 (D.C. Cir. 1975).

34/ see, e.g., Parks v. Dunlop, 517 F.2d 785 (5th cir. 1975).

35/ see, e.g., Coles v. Penny, 531 F.2d 609 (D.C. Cir. 1976).

36/ See, e.g., Day v. Weinberger, 530 F.2d 1083 (D.C. Cir. 1976) 
(burden of proof); Douglas v. Hampton, 512 F.2d 976 (D.C. Cir.
1975) (remedies); see also Morton v. Mancari, 417 U.S. 535, 547
(1974) (substantive law generally). With respect to the retro­
active effect of Title VII,. see Koger v. Ball, 497 F.2d 702 (4th
Cir. 1974); Place v. Weinberger, ___ U.S. ___, 44 U.S.L.W. 3718
(Sup. Ct. June 14, 1976), vacating, 497 F.2d 412 (6th Cir. 1974).

- 24



disposed of other narrow technical contentions raised by
3j/government lawyers defending employer agencies.

If the court below had accepted the government's contentions
on either trial de novo or class action, the result would have

been that no broad effective judicial inquiry of USPS Charlotte

employment policies and practices would have been permitted,

notwith standing the "plain . . .  purpose of Congress to assure

equality of employment opportunities and to eliminate those

practices and devices which have fostered racially stratified

job environments to the disadvantage of minority citizens."

McDonnell Douglas Corp. v. Green, 411 U.S. 792, 800 (1973),
38/

citing Griggs v. Duke Power Co.. 401 U.S. 424, 429 (1971).

" [C]ourts should ever be mindful that Congress, in enacting

37 / The common purpose of the government's objections to 
the application of Title VII law is to nullify § 2000e-16, 
enactment of which the spokesman for federal agencies, the 
U„S. Civil Service Commission, unsuccessfully opposed in congress 
as unnecessary. See chandler v. Roudebush. supra, 44 U.S.L.W. at 
4712 n. 8; S. Rep. No. 92-415, 92d Cong., 1st Sess. 16 (1971), 
reported in. Staff of Subcomm. On Labor of the Senate comm. On 
Labor and Public Welfare, 92d Cong., 2d Sess. 425 (Comm. Print 
1972) (hereinafter "Legislative History"); see also Hearings 
Before the Subcomm. of the S. Comm, on Labor and Public Welfare, 
92d Cong., 1st Sess. 296, 301, 318 (1971); Hearings Before the 
Subcomm. on Labor of the H. Comm, on Education and Labor, 92d 
Cong., 1st Sess. 386 (1971).

38/ See also Albemarle Paper Co. v. Moody, 422 U.S. 405, 417
(1975); Franks v. Bowman Transportation Co., 47 L.Ed. 2d 444.
461 (1976T-------------------- ------------

- 25



Title VII, thought it necessary to provide a judicial 

forum for the ultimate resolution of discriminatory 

employment claims, it is the duty of the Courts to assure 

the full availability of this forum." Alexander v. Gardner- 

Denver Co., 415 U.S. 35, 60 n. 21 (1973); Chandler v. Roudebush, 
supra. 44 U.S.L.W. at 4711. Title VII was amended to include 

42 U.S.C. § 2000e-16 in order "to make the courts the final 

tribunal for the resolution of controversies over charges of 

discrimination," Roger v. Ball, 497 F.2d 702, 706 (4th Cir. 1974), 
for all employees. The result would be especially contrary to 
the purpose of Title VII in this action in which the Court 

below specifically found "a class action is not only proper in 

this case but it is also superior to all other options available 
to the Court" (A. 39).

Appellants' contention that every member of the class must 

file an individual administrative complaint before a class action can 

be brought boils down to precluding any meaningful use of 

Rule 23, Fed. R. Civ. Pro., procedures in federal Title VII cases 

no matter how appropriate such treatment would be under Rule 

23(a) and (b)(2). The position of the government on class actions 
is erroneous on several counts as decided by the lower court. 

First, the language of § 2000e-16 in no way restricts the right 

to maintain class actions as provided for by Rule 23. Second, 
the legislative history of the 1972 amendments to Title VII 

demonstrates congressional intent to allow broad class actions

26



and approval of prior judicial decisions to that effect.

Third, the administrative process does not permit class claims 

to be accepted, investigated or resolved in an effective manner. 

Fourth, the appellees1 secondary contention that the district 
court abused its Rule 23(c) (1) discretion in broadly defining 

the provisional scope of the class is also erroneous.
With respect to the district court's exercise of discretion 

also to permit intervention by black employees who have not 

previously sought administrative relief on their claims there 

likewise was no abuse of discretion. Intervention pursuant to 

Rule 24, Fed. R. Civ. Pro., is both proper and in accordance 

with applicable principles developed in private employee Title 

VII cases.

I.
A CLASS ACTION WAS PROPERLY CERTIFIED PUR­
SUANT TO RULE 23(a) AND (b)(2), FED. R. CIV.
PRO.________________________________________

The lower court certified a class action and provisionally 
defined a broad class after concluding that maintenance of a 
class action was permissible on the basis of (a) statutory 

language under which "courts enforcing Title VII have found the 

class action vehicle as being particularly suitable to redress 

claims of racial discrimination in employment"(A. 35), (b) specific

1972 legislative history (A. 36-37) and (c) the fact that "it [is] 

difficult if not impossible for Chisholm to raise class issues 
except in this forum" (A. 37). The government contends that 
there is no jurisdiction for a class action and that the

27



conditionally defined class is too broad. Initially, however, 
we note what the government does not contend. First, the 

government no longer urges, as it did below, that, "'[wjhether 

federal employees can maintain a Title VII class action is 
best answered by deciding whether a Title VII action entitles 

federal employees to a trial de novo after administrative 

remedies have been unsuccessfully pursued. Clearly, if 

court review of a federal employee's discrimination charge 

were restricted to a review of the agency record a class 

action would not be possible as it would require exploration 

of factual issues obviously beyond the record of a single 

employee.'" Defendants' Supplemental Memorandum at 3 
(R. 29) citing Pendleton v. Schlesinger, 8 EPD ^[9598 at 

5569 (D.D.C. 1974). Indeed, the government's brief does 

not mention Chandler v. Roudebush, supra, in connection 

with the class action issue, although Chandler leave no 

doubt that federal employee Title VII actions are governed 

by principles developed in private employee Title VII 

cases. Indeed, decisions upholding the government's position 

on the class action issue were decided before Chandler and 
in reliance on an erroneous view of the trial de novo issue's 

effect on exhaustion requirements, see Predmore v. Allen,

407 F. Supp. 1053, 1065-1066 (D. Md. 1975); none of these
39/

cases is now cited. On the other hand, the D. C. Circuit

39/ Hackley v. Roudebush, supra, 520 F.2d 152-153 n. 177.

28



and all the district courts which correctly decided the trial
de novo issue(because they concluded that Congress intended to

give federal employees the same rights and remedies as private

sector employees) also have, without,exception, permitted class

actions, resolving exhaustion contentions as the lower court did.

Thus, the government does not and cannot cite any reported court

authority that directly supports its exhaustion bar.

Second, the government does not contend that Mr. Chisholm
should have filed a separate "administrative class action" in

addition to his complaint as a condition to maintaining a Rule 23

class action. The government so argued in this court in Simmons
41/

v. Schlesinger, No. 75-2182, argued May 3, 1976, although
federal district courts have found that there is no way such an

42 /
administrative complaint could have been raised. The Justice

40/

40/ Williams v. Tennessee valley Authority. 415 F. Supp. 454 
7M.D. Tenn. 1976); Barrett v. U. S. Civil Service Commission,
69 F.R.D. 544 (D.D.cI 1975); Keeler v. Hills, 408 F . Supp. 386 
(N.D. Ga. 1975); Ellis v. Naval Air Rework Facility, 404 F. Supp. 
391, (N.D. Cal. 1975); Predmore v. Allen, supra; Sylvester v. U. S .
Postal Service. 393 F. Supp. 1334 (S.D. Tex. 1975); Richerson v. 
Fargo. 61 F.R.D. 641 (E.D. Penn. 1974).

41/ In its brief in Simmons v. Schlesinger at 31, the government 
spoke to the contention that all members of a class must exhaust 
individually in private Title VII cases as "effectively end[ing] 
class actions in Title VII cases by limiting relief to those who 
file a charge with the EEOC or were named in a charge. Such a 
provision goes far beyond what [appellees] propound . . . "

42/ See, e.g.. Barrett v. U. S. Civil Service Commission, supra,
69 F.R.D. at 549-554; Williams v. Tennessee Valley Authority, 
supra, 415 F. Supp at 458-459; Keeler v. Hills, supra, 408 F. Supp. 
at 387-388; Ellis v. Naval Air Rework Facility, supra, 404 F. Supp. 
at 394-395.

29



Department has so conceded and the Solicitor General
44/

so approved. In Barrett v. U. S. Civil Service Commission,
supra, 69 F.R.D. at 553, the district court specifically 

granted a declaratory judgment because Title VII requires 
modification of Civil Service Commission regulations to per­

mit "consideration of class allegations in the context of 

individual complaints." For the declaratory judgment and 
order to this effect, see 10 EPD ^10,586 at 6450, see also 

infra at Part I.C. of this brief.

43/

43/ See, e.g.. Brief For The Defendants-[Appellees],
McLaughlin v. Callaway, Fifth Circuit No. 75-2261, at p. 13 
("As interpreted by the Civil Service Commission the regulations 
do not permit filing of a class action administration com­
plaint."), reversing position taken in, 382 F. Supp. 885 
(S.D. Ala. 1974).

44/ Brief For Respondents, chandler v. Roudebush, No. 74-1599, 
at p. 65 ("A district court I . has recently invalidated 
Commission rules that effectively prohibited administrative 
class actions. Barrett v. United States civil Service Com­
mission. . . . "). 40/

40/ The Civil Service Commission has 
now approved in concept the propriety 
of administrative class actions and 
we expect that draft regulations imple­
menting Barrett will be published on 
or before February 16, 1976.

30



The government does not raise the administrative 

class action contention here, both because it is unsupport- 

able and exposes facts that plainly undermine their present 

contention. Thus, the government's elliptic reference 

to Barrett at p. 24 n. 9 of their brief appears to suggest that 

proposed revisions permitting separate administrative 

class action procedures are somehow permissible under Barrett.

This of course is contrary to Barrett's holding on the 

declaratory judgment which the government did not appeal and, 

indeed, has elsewhere approved, supra. Some of appellant's 

counsel, who are also plaintiff's counsel in Barrett, under­
stand that the proposed revisions set forth at 41 F.R,
8079 have been withdrawn and are themselves being revised 

for being contrary to Barrett. Moreover, footnote 9 concedes that 
"the requirement of exhaustion will not necessarily require 
that each individual exhaust separately" in light of Barrett, 

although it is not clear the government understands what 

Barrett really stands for. This concession calls into question 

their present contention that all members of a class must 
individually exhaust administrative remedies. No legal 

doctrine justifies depriving these class members of the right 
to maintain a class action because the government chooses 

to urge an "exhaustion" bar bottom on illegal administrative 
refusal of federal agencies to consider "class allegations

31



in the context of individual complaints." compare Love v . 

Pullman Co. 404 U.S. 522 (1972).

Third, the government raises no issues with respect to 
the propriety of the lower court's certification of the 

class pursuant to Rule 23(a) and (b)(2), the specific finding 
that "a class action is not only proper in this case but 

it is also superior to all other options available to the 
Court" (A. 39), nor the specific finding that it was 
"difficult if not impossible for Chisholm to raise issues 

except in this forum" (A. 37) aside from the question of the 

scope of provisionally defined class. Thus the government 

seeks to preclude a class action which, aside from scope of 
the provisionally defined class, would be wholly appropriate 

under safeguards of Rule 23(a) and (b)(2), and the best 

and only way to resolve the claims of systemic discrimination 
asserted.

As demonstrated above, the government has not hesitated 

to change its horse midsteam or to advocate the most extreme 

of positions in its effort to stifle congressional purpose and 

remove Title VII as a practical means of curing systemic 

federal employment discrimination. Clearly, what the govern­

ment intends is to emasculate 42 U.S.C. § 2000e-16 enforcement 

suits as an effective weapon against class-wide discrimination. 

Appellee suggests that the government's present position should 
be considered in this light.

32



A. Class Actions Provided For In The Federal Rules Of
Civil Procedure Are Not Precluded By The Statutory
Language Of 42 U.S.C. 5 2000e-16
The right of federal employees to bring class actions 

to enforce § 2000e-16 guarantees of equal employment opportunity 

derives in the first instance from Rule 23, Fed. R. Civ. Pro., 

in accordance with 28 U.S.C. §§ 2072, 2073. Sibbach v. Wilson 

& Co., 312 U.S. 1 (1941). The Federal Rules of Civil Procedure, 
with certain exceptions not here relevant, extend to "all suits 
of a civil nature whether cognizable as cases at law or in 

equity or in admiralty." The federal courts thus have no 

discretion to make ad_ hoc determinations whether specific civil 

action statutes permit class action enforcement; class actions 

are permitted unless statutory language expressly precludes or 

limits class action treatment. Section 2000e-16, by its terms, 

permits judicial consideration of class actions after one 

named plaintiff exhausts his administrative remedies without 

the additional preclusive exhaustion the government argues for.

As the lower court put it: "It is undisputed that Chisholm has
exhausted his administrative remedies, and, in his formal 

administrative complaint, the plaintiff raised broad class-wide 

issues of discrimination. It is well settled that a single 

plaintiff who has met the procedural prerequisite under Title VII 

may maintain a class action in court on behalf of all others 

similarly situated" (A. 37).
There is no doubt after the Supreme court's landmark decision 

in Chandler v. Roudebush, supra, that federal employee Title 

VII actions, like § 2000e-5 suits, are "civil actions" fully

33



governed by the Federal Rules. "The Congress . . . chose to 

give employees who had been through [administrative] procedures 

the right to file a de novo 'civil action' equivalent to that 

enjoyed by private sector employees," 44 U.S.L.W. 4716. The 

necessity of § 2000e-5 trials de_ novo has been clear since 
Alexander v. Gardner-Denver Co., supra, and McDonnell Douglas v . 

Green, 411 U.S. 792, 798-799 (1973), and the propriety of class 

actions in Title VII enforcement suits since Griggs v. Duke Power 

Co., supra, 401 U.S. at 429-30. Implicit, therefore, in the 
general right to a trial de novo, is the specific right of a 

plaintiff, in appropriate cases, to prosecute class actions pur­

suant to Rule 23 in a fashion equivalent to § 2000e-5 class 

actions. The government's proffered preclusive exhaustion rule 
in derogation of this right is without basis or precedent in 

Title VII jurisprudence and contrary to Chandler. It also, at the 

very least, is wholly inappropriate in this action in which, as 

noted above, the lower court has held that Rule 23(a) and (b)(2) 

requirements are fully met, that the class action is "superior to 

all other options" and that the class action is the only practi­

cable means for considering the merits of the controversy.

1. Rule 23(b)(2) Fed.R. Civ. Pro.

Nothing in Rule 23(b)(2), under which the class action was 
certified below, requires the government's exhaustion bar. The 

inquiry required by Rule 23(b)(2) was described by the Advisory 

Committee in the following broad terms: "Action or inaction is
directed to a class within the meaning of this subdivision even

34



if it has taken effect or is threatened only as to one or a 

few members of the class, provided it is based on grounds which 
have general application to the class." Proposed Amendments 

to Rules of Civil Procedure, 39 F.R.D. 69, 102 (1966). The 

technical exhaustion bar of every member of the class filing 

an individual administrative complaint is thus contrary to the 

preeminent purpose of Rule 23(b) (2) to provide practically for 

full adjudication of claims against a defendant whose policies 

or practices have general application to a class.

Moreover, Rule 23(b)(2) was specifically designed for 

actions "in the civil rights field where a party is charged 

with discriminating unlawfully against a class, usually one 

whose members are incapable of specific enumeration. See 

Advisory Committee's Notes, 39 F.R.D. 98, 102" (A. 39); Barnett 
v. W. T. Grant, 518 F.2d 543, 547 (4th Cir. 1975); Johnson v . 

Georgia Highway Express, Inc., 417 F.2d 1122, 1124 (5th cir.

1969). What plaintiff Chisholm in the instant case seeks 
to raise and remedy in a court of law —  systemic, class-"wide 

employment discrimination by USPS Charlotte — is precisely the 

across-the-board attack on all discriminatory actions by 

defendants on the ground of race that this Court in Barnett 

found "fits confortably within the requirements of Rule 23(b) (2)." 

As the Fifth Circuit has emphasized, " [i] f class-^wide relief 

were not afforded expressly in any injunction or declaratory 

order issued in Employee's behalf, the result would be the 

incongruous one of the court —  a Federal court, no less —  itself 

being the instrument of racial discrimination. . . . "  Jenkins

35



v. united States Gas Corp., 400 F.2d 28, 34 (5th Cir. 1968), cited 

below at A. 35-36. As the lower court pointed out, Rule 23(b) (2) 

class actions are particularly appropriate in employment discrimi­

nation litigation.
It has long been acknowledged by the 

courts that racial discrimination is by its 
very nature discrimination against a class.
Oatis v. Crown-Zellerbach, 398 F.2d 496, 
at 499 (5th cir. 1968); Bowe v. Colgate 
Palmolive Co., 416 F.2d 711 (7th Cir. 1*969).
As one court observed, 'if it exists, it 
applies throughout the class . . . [and] 
threatens the entire class.' Hall v. Werthan 
Bag Corp., 251 F. Supp. 184, at 186 (M.D.
Tenn. 1966). Thus, courts enforcing Title 
VII have found the class action vehicle as 
being suitable to redress claims of racial 
discrimination in employment.

45/
(A. 35). This principle was also accepted by Congress in

1972 in considering the propriety of Title VII class actions 

for employment discrimination, see infra at part I.-B-. The 

class action device also facilitates framing of comprehensive 

injunctive and declaratory relief for the systemic features 

of employment discrimination Title VII expressly seeks to 

rectify. See, e.g., Albemarle Paper Co. v. Moody, supra;

Franks v. Bowman Transportation Co., supra.

2. 42 U.S.C. S 2000e-16
On its face § 2000e-16 does not preclude or limit in any 

way the Rule 23 right of federal employees to bring private

45J  compare the analysis set forth in Hackley v. Roudebush, supra, 
529 F.2d at 152-153 n 177; Williams v. Tennessee valley Authority, 
supra. 415 F. Supp. at 457; Barrett v, U. S. Civil Service Com­
mission, supra, 69 F.R.D. at 555; Keeler v. Hills, supra, 408 F. 
Supp. at 388; Predmore v. Allen, supra, 407 F. Supp. at 1064-1065; 
Sylvester v. U. S. Postal Service, supra, 393 F. Supp. at 1340- 
1341; Richerson v. Fargo, supra, 61 F.R.D. at 643.

36



enforcement actions in the form of class actions. In particular, 
there is nothing concerning special exhaustion requirements for 

class actions. Even in circumstances in which the face of a 

statute is ambiguous for some reason, the law is clear that 

class actions may be maintained. Thus, in Lance v. Plummer,

353 F.2d 585 (5th Cir. 1965), cert, denied, 384 U.S. 929 (1966), 

the contention was made in an action under Title II of the 

Civil Rights Act of 1964, 42 U.S.C.§§ 2000e et se%. that "the 

class action filed by the named plaintiffs was not an adequate 

vehicle upon which the trial court could enjoin conduct by the 
named defendants, and those in active concert with them, from 

denying rights to all Negro citizens," 353 F.2d at 590. Defend­

ants pointed out that Title n  (1) authorizes a civil action 

only for preventive relief to "the person aggrieved" by the 

offender; (2) authorizes pattern or practice suits by the Attor­

ney General; and (3) contains the express proviso that "the 

remedies provided in this title shall be the exclusive: means of 
enforcing the rights based on this title." Considering these 

contentions and the statute as a whole, the court concluded 

that "Congress did not intend to do away with the right of named

persons to proceed by a class action for [private] enforcement of
46/the rights contained in Title II of the Civil Rights Act." —

353 F.2d at 591. In Oatis v. Crown Zellerbach Corp., 398 F.2d

— / Lance cited Sharp v. Lucky. 252 F.2d 910 (5th Cir. 1958), 
also a civil rights action, in which the limitation of the 
authority to bring an action under 42 U.S.C. § 1983 "to the party 
injured" was held not to prevent class action proceedings.

37



496 (5th Cir. 1968), the issue came up in the Title VII context
. awith defendant contending that jurisdiction was absent for/class

action because, inter alia, pattern or practice suits brought by

the Attorney General are authorized. citing Lance v. Plummer.

the Fifth circuit again rejected the preclusive contentions on
the ground that "The Act permits private suits and in nowise 11/precludes the class action device.11 398 F.2d at 498 (emphasis added).

Federal employee class actions, a fortiori, are not pre-
48/

eluded or limited by any special exhaustion requirement.

First, any special exhaustion requirement for class action suits
would have to rest not on any statutory language, but on statutory

silence. Derogation of Rule 23 rights to maintain a class action

necessarily requires a surer indication of legislative intent.

Imposing such a requirement is especially awkard in light of the

fact that the § 2000e-16 civil action scheme was specifically

enacted to cure confusion about general exhaustion requirements11/
by providing explicit standards and to limit rather than to

47/ compare cases cited supra at 36 n. 45.

48/ This not to say that Congress cannot ever limit class actions; 
only that Congress must do so in clear and unambiguous language. 
See, e.g., Weinberger v. Salfi, 422 U.S. 749, 463-467 (1975), 
(provision in 42 U.S.C. § 405(g) requiring prior "final decision 
of the Secretary [of HEW] made after a hearing to which he was a 
party"), discussed infra at 52-53. A similarly worded provision was 
rejected during consideration of the 1972 Amendments to Title VII, 
see infra at 41-45.

49/ The House Committee report explained that the § 2000e-16 
civil action right was needed, in part, because, "In many cases, 
the employee must overcome a u. S. Government defense of . . . 
failure to exhaust administrative remedies with no certainty as 
to the steps required to exhaust such remedies." Legislative 
History at 425. It would thus be anomalous to read into the 
statutory scheme an extra non-statutory exhaustion requirement 
when it was drafted to avoid just such problems of uncertainty.
See Ellis v. Naval Air Rework Facility, supra. 404 F. Supp at 395.

38



expand exhaustion requirements. Second. § 2000e-16 is unlike

the statutes considered in Lance and Sharp in that the equivalent 
"person aggrieved" language is not untested, but derives from the 

general § 2000e-5 provisions which had been uniformly construed 
before 1972 to permit class actions. Indeed, the "person 

aggrieved" language had been expressly construed to permit class 

actions in which only the named plaintiff had exhausted his 

individual administrative remedy and was thus eligible to bring 

suit, and Congress approved this construction in 1972. See 

infra at I.B. Third, § 2000e-16 is unlike the statutes considered 

in Oatis and Lance in that the private civil action is the only 

court enforcement mechanism available to federal employees. Suits 
by the EEOC or the Department of Justice are not authorized 

(indeed the Department of Justice or another federal agency must 

defend such suits). Plaintiff federal employees are not merely 

"private attorneys general," see, e.g., Newman v. Piggie Park 

Enterprises, 390 U.S. 400, 402 (1968), as are employees in the 

private sector; they are the only attorneys general. Moreover,

§ 2000e-16 is not just one of several judicial remedies; it is 

the exclusive remedy and intended to be comprehensive. See Brown v.

General Services Administration. ___ U.S. ___, 44 U.S.L.W. 4704
(Sup. Ct. June 1, 1976).

50/

50/ Under § 2000e-16(c), a federal employee has the absolute right 
to file a civil action in federal district court 180 days from the 
filing of his administrative complaint no matter what the stage of 
any administrative processing. See, Grubbs v. Butz, supra. Prior 
to the enactment of § 2000e-16(c) it had been assumed that final 
agency action was necessary. See, e.g., Harris v. Nixon, 325 F.
Supp. 28 (D. Colo. 1971). An extra exhaustion requirement for class 
actions hardly comports with a scheme that instituted partial or 
incomplete exhaustion requirements to change contrary prior practice.

- 39



The plain language of the statute unmistakably indicates 
that Congress intended no exhaustion hurdle for Rule 23 class 

actions. The Supreme Court has prohibited courts from reading 

into Title VII more than the precisely specified jurisdictional 

prerequisites. McDonnell Douglas Corp. v. Green, 411 U.S. 792, 

798-99 (1973); Alexander v. Gardner-Denver Co., 415 U.S. 36, 47 

(1974). In Green, the Court declared that "we will not engraft 

on the statute a requirement which may inhibit the review of 
claims of employment discrimination in the federal courts," and 
in Alexander that Title VII "vests federal courts with plenary 

powers to enforce the statutory requirements." It should also be 

noted that the Supreme Court has made clear that purported 

restrictions on civil action rights resulting from events at the 

administrative stage when employees are usually unrepresented 

are especially suspect. Chandler v. Roudebush, supra; Love v . 

Pullman Co., supra, 404 U.S. at 527 (1972); see also Sanchez v.
517

Standard Brands, Inc., 431 F.2d 455 (5th Cir. 1970).

51/ The government's position also amounts to imposing waiver of 
the right to bring a class action whenever there is any failure by 
often unrepresented employees to make express administrative 
class-wide claims of discrimination, since the agency provides 
employees with an "individual" complaint form that fails to mention, 
request, or otherwise elicit any class-wide claims, see infra at 62n.79. 
No knowing and intelligent waiver can be said to occur under such 
circumstances, Johnson v. Zerbst, 304 U.S. 458, 464 (1938), citing 
Aetna Ins. Co. v. Kennedy, 301 U.S. 389, 393 (1937); Hodges v .
Easton, 106 U.S. 408, 412 (1882); Ohio Bell Telephone Co. v. Public 
Utilities comm., 301 U.S. 292, 306-07 (1937). If complainants do 
make class-wide allegations, they are usually discouraged and pre­
vented from doing so, see infra, at 61-62, or their claims are 
unaddressed, as was true of Mr. Chisholm's case. Thus, not only, 
is there no knowing and intelligent waiver of rights, but actual 
misrepresentation by the agency concerning its obligation to provide 
relief for class-wide discrimination. Compelling reasons, therefore, 
exist under Rule 23 and § 2000e-16 to apply the usual rule that

- 40



B. The Legislative History Of The 1972 Amendment To Title 
VII Demonstrates Congressional Intent To Allow Rule 23 
Class Actions

1. Legislative History

As the lower court made clear, the government seeks to 
impose, by judicial action, a class action bar congress 

specifically refused to legislate in the 1972 amendments (A. 36). 

Compare Albemarle Paper Co. v. Moody, supra, 422 U.S. at 414, 

n. 8; Franks v. Bowman Transportation Co., supra, 47 L.Ed.2d at

465-66; Hackley v. Roudebush, supra, 520 F.2d at 152, n. 177;
Williams v. Tennessee Valley Authority, supra, 415 F. Supp. at

456; Barrett v. U. S. Civil Service Commission, supra; 69 F.R.D.

at 550-551. The contention that all members of a class must

exhaust individually was rejected by Congress in reliance upon,

inter alia, Qatis v. Crown Zellerbach Corp., supra, and Jenkins

v. United Gas Corp., supra. These cases deal directly with the

problem of requiring all class members to exhaust their individual

remedies in § 2000e-5 actions and their reasoning applies equally
52/

well to § 2000e-16 actions. During the consideration

51/ (continued)
"there can be no prospective waiver of an employee's rights under 
Title VII." Alexander v. Gardner-Denver Co., supra, 415 U.S. at 51.
52/ C&tjs v. Crown_Zelleybaqh C.Qrp ., supra, stated reasons why 
exhaustion by all class members will not advance the purpose of 
the Act:

"Moreover, it does not appear that to allow 
a class action, within proper confines, would 
in any way frustrate the purpose of the Act that 
the settlement of grievances be first attempted 
through the office of the EEOC. It would be 
wasteful, if not vain, for numerous employees,

_ 41



of H. R. 1746 in the House, Rep. Erlenborn introduced a substitute
53/

for the committee bill which proposed, in § 706(b), that "No

order of the court shall require . . .  the hiring, reinstatement,

or promotion of an individual as an employee, or the payment to
him of any back pay, if such individual, pursuant to Section 706(a)

and within the time required by Section 706(d) neither filed a
54/

charge nor was named in a charge or amendment thereto." (§ 706(a) 

deals with EEOC charges and § 706(d) with EEOC charge deadlines.) 

Opponents made clear the importance of class actions to Title VII

52/ (Continued)
all with the same grievance, to have to process 
many identical complaints with the EEOC. If 
it is impossible to reach a settlement with one 
discriminatee, what reason would there be to assume 
the next one would be successful. The better 
approach would appear to be that once an aggrieved 
person raises a particular issue with the EEOC 
which he has standing to raise, he may bring an 
action for himself and the class of persons 
similarly situated and we proceed to an examination 
of this view." 398 F.2d at 498.

Similarly, the court in Jenkins stated: "And the charge itself
is something more than the single claim that a particular job 
has been denied him. Rather it is necessarily a dual one:
(1) a specific job, promotion, etc. has been denied, and (2) this 
was due to Title VII forbidden discrimination." 400 F.2d .at 32.
" [I]t is perfectly clear that no procedural purpose could be served 
by requiring scores of substantially identical grievances to be 
processed through the EEOC when a single charge would be sufficient 
to effectuate both the letter and spirit of Title VII," Miller 
v. International Paper Co., 408 F.2d 283, 285 (5th Cir. 1969; B~owe 
v. Colgate-Palmolive Co., 416 F.2d 711, 715 (7th Cir. 1969); 
Robinson v. Lorillard Corp., 444 F.2d 791, cert, dismissed, 404 
U.S. 1006 (1971); Barela v. united Nuclear Corp., 462 F.2d 149,
153 (10th Cir. 1972); Macklin v. Spector Freight Systems, Inc., 478 
F.2d 979, 985 n. 11 (D.C. Cir. 1973); Developments m  the Law, 
Employment Discrimination And Title VII of The Civil Rights Act of 
1964, 84 Harv. L. Rev. 1109, 1221 (1971).
53/ Legislative History at p. 247.
54/ Legislative History at 147.

42



enforcement but the Erlenborn substitute passed in the House
56/

with exhaustion bar intact.

The Senate Committee bill, however, contained no restrictions 
57/

on class actions. The Senate committee stated its intent not
to restrict class actions in its proposed § 706 provisions, 
specifically citing Oatis and Jenkins:

55/

55/ Rep. Eckhardt argued:

"The Erlenborn amendment . . . would wipe out 
class actions in the area of equal employment 
opportunity. In this area the courts have held 
that equal employment actions are customarily 
class actions whether they are so categorized or not.

But this amendment would prohibit bringing 
class action suits on behalf of a whole class of 
persons —  blacks, women, and so forth, who may 
be all suffering the same discrimination."

Similarly, Rep. Abzug argued that:

"The Erlenborn bill would eliminate the right 
of an employee to bring a class action on the 
behalf of all other employees similarly situated, 
a right which now exists under Title VII.

* * *
Now a member of a discriminated against class, or 
several members, can bring suit on behalf of their 
entire class, and seek an award of back pay, rein­
statement, or injunctive relief. The structure and 
pattern of employment discrimination will remain 
untouched unless large numbers of workers are 
affected. An award in favor of one complainant- will 
do little to discourage an employer bent on discrimi­
nating against a class of employees, but an award —  or 
even the possibility of an award —  on behalf of an 
entire class can effectively discourage this kind of 
unlawful discrimination. Legislative History at 276.

56/ Legislative History at p. 332.

57/ Legislative History at 335, et_ seq.

- 43



This section is not intended in any 
way to restrict the filing of class com­
plaints. The committee agrees with the 
courts that Title VII actions are by their 
very nature class complaints [citing Oatis, 
Jenkins, and other cases in a footnote] and 
that any restriction on such action would 
greatly undermine the effectiveness of 
Title VII." sfl/

The Senate bill as passed contained no limitations on class
52/actions and the Section-by-Section Analysis of S.2515 

reiterated the intent not to limit class actions in any way:

In establishing the enforcement provisions 
under this subsection and subsection 706(f) 
generally, it is not intended that any of the 
provisions contained therein are designed to 
affect the present use of class action lawsuits 
under Title VII in conjunction with Rule 23 of 
the Federal Rules of Civil Procedure. The courts 
have been particularly cognizant of the fact that 
claims under Title VII involve the vindication 
of a major public interest, and that any action 
under the Act involves considerations beyond 
those raised by the individual claimant. As a 
consequence, the leading cases in this area to 
date have recognized that Title VII claims are 
necessarily class action complaints and that, 
accordingly, it is not necessary that each 
individual entitled to relief under the claim be 
named in the original charge or in the claim for 
relief. 60/

58/ Legislative History at 436.

59/ Legislative History at 1779, et seq. 

60/ Legislative History at 1773.

44



The bill that emerged from theConference omitted the Erlenborn

provision. The Conference Section-by-Section Analysis of H.R.
1746 adopted the Senate Section-by-Section Analysis on class

action, word for word in its comments on § 706(f)(1), 42 U.S.C.

§ 2000e-5(f)(1), adding only the concluding statement that "A

provision limiting class actions was contained in the House bill
61/

and specifically rejected by the conference Committee."

The general § 2000e-5(f) civil action procedural framework 

and the accompanying legislative history gloss is incorporated 

by reference in § 2000e-16(c) and § 2000e-16(d). The latter 
states "The provisions of Section 706(f) through (k) as applicable, 

shall govern civil actions brought hereunder." Moreover, the 

Conference Section-by-Section Analysis of H. R. 1746 specifically 

says of §§ 200e-16(c) and (d), "The provisions of Sections 706(f) 

through (k) as applicable, concerning private civil actions by 

aggrieved persons, are made applicable to aggrieved Federal 

employees or applicants" (emphasis added). Thus, the explicit

61y  Legislative History at 1847. The preface of the Analysis 
states its purpose:

"The analysis explains the major provision 
of H.R. 1746, the Equal Employment Opportunity 
Act of 1972, as agreed to by the Conference 
Committee of the House and Senate on February 29,
1972. The explanation reflects the enforcement 
provisions of Title VII, as amended by the pro­
cedural and jurisdictional provisions of H.R. 1746, 
recommended by the Conference Committee.

In any area where the new law does not address 
itself, or in any area where a specific contrary 
intention is not indicated, it was assumed that 
the present case law as developed by the courts 
would continue to govern the applicability and 
construction of Title VII." (emphasis added)

62 / Legislative History at 1851. See also 118 Cong. Rec. 7169, 7566.

45



refusal to preclude class actions applies equally to federal 

employee Title VII actions.

Indeed, it could hardly be otherwise since Congress made 

it clear that systemic, class-wide discrimination was endemic in 
the federal service, and that one of the primary deficiencies of 

the administrative complaint system was its failure to either 

recognize or correct such discrimination. Thus, the Senate Com­

mittee report questioned whether the Civil Service Commission 

understood that "the general rules and procedures that it has 

promulgated may in themselves constitute systemic barriers to 

minorities and women."
Another task for the Civil Service Commission is 

to develop more expertise in recognizing and isolating 
the various forms of discrimination which exist in the 
system it administers. The Commission should be especially 
careful to ensure that its directives issued to Federal 
agencies address themselves to the various forms of 
systemic discrimination in the system. The Commission 
should not assume that employment discrimination in the 
Federal Government is solely a matter of malicious intent 
on the part of individuals. It apparently has not fully 
recognized that the general rules and procedures that it 
has promulgated may in themselves constitute systemic 
barriers to minorities and women. Civil Service selection 
and promotion techniques and requirements are replete 
with artificial requirements that place a premium on 
'paper' credentials. Similar requirements in the private 
sectors of business have often proven of questionable 
value in predicting job performance and have often resulted 
in perpetuating existing patterns of discrimination (see,
e,g., Griggs v. Duke Power Co........ ) The.inevitable
consequence of this kind of technique in Federal employ­
ment, as it has been in the private sector, is that 
classes of persons who are socio-economically or educa­
tionally disadvantaged suffer a very heavy burden in 
trying to meet such artificial qualification.

*  *  *

Thus the provision in section 717(b) for applying 
"appropriate remedies" is intended to strengthen the

46



enforcement powers of the Civil Service Commission by 
providing statutory authority and support for ordering 
whatever remedies or actions by Federal agencies are 
needed to ensure equal employment opportunity in Federal 
employment. Remedies may be applied as a result of 
individual allegations of discrimination, CSC investi­
gation of equal employment opportunity programs, in 
Federal agencies or their, field installations, or. from 
review of agency plans of action and progress reports.
Remedies may be in terms of action required to correct 
a situation regarding a single employee or group of 
employees or broader management action to correct 
systemic discrimination and to improve equal employ­
ment opportunity program effectiveness to bring about 
needed progress. The Commission is to provide Federal 
agencies with necessary guidance and authority to 
effectuate necessary remedies in individual cases, 
including the award of back pay, reinstatement or hiring 
and immediate promotion where appropriate.

*  *  *

An important adjunct to the strengthened Civil Service 
Commission responsibilities is the statutory provision 
of a private right of action in the courts by Federal 
employees who are not satisfied with the agency or 
Commission decision. 63/

The House Committee concurred in the diagnosis of the problem,

but chose instead to transfer authority from the Civil Service
64/

Commission to the Equal Employment Opportunity Commission.
Any doubt as to the import of § 2000e-16(c) and (d) 

is removed by the Supreme Court's decision in Chandler v.

Roudebush, supra, and Brown v. General Services Administration, 

supra. In Chandler, the Court looked to the scheme established 

by statutory language as requiring generally the federal 

employee Title VII actions have the features of private employee 

Title VII actions, and that the "as applicable" language in § 2000e- 

16(d) emphatically does not permit two different standards in Title 
VII litigation, 44 U.S.L.W. at 4710-12. Moreover, the Court looked

63/ Legislative History at 423-425 (emphasis added). 

64/ Legislative History at 84.

- 47 -



to legislative history to document the principal purpose of the

1972 amendments "to treat federal and private employees alike"

■with respect to "the proper means for resolving the claims of 
federal employees," and in "a de novo 'civil action' equivalent 

to that enjoyed by private sector employees," 44 U.S.L.W. at 4716. 

Brown v. General Services Administration underscores the 

incorporation thrust of Chandler; "Sections 706(f) through (k),

42 U.S.C. § 2000e-5(f) to 2000e-5(k), which are incorporated as 

'as applicable' by § 717(d), govern such issues as venue, the 

appointment of attorneys, attorneys' fees, and the scope of 

relief," 44 U.S.L.W. at 4707 (emphasis added). As noted above,

Brown strengthens the conclusion that Title VXI, precisely because 

it is exclusive, must be as comprehensive and effective a remedy 

for federal employees as it is for all other employees, if not 

more so.

2. Case Law

As against clear reason in statutory language and legislative
history relied on by the district court to follow the prevailing

Title VII exhaustion standard in federal employee Title VII class
actions, the government's brief offers essentially no countervailing

65/
view of § 2000e-16's language or legislative historyi It presses

65/ The government's brief does not discuss the absence of 
preclusive statutory language at all. With respect to legislative 
history, it concedes that Albemarle Paper Co. v. Moody, supra, and 
Franks v. Bowman Transportation Co., supra, affirm that "Congress 
in 1972 refused legislatively to reverse Oatis and its progeny," 
but that "it cannot be assumed that the principle automatically

- 48



two inconsistent lines of attack which have no basis or precedent 

in Title VII. This lack of grounding in Title VII is an insur­
mountable defect. As the Supreme Court put it in MeKart v .

United States, 395 U.S. 185, 193 (1969), "[a]pplication of the 

[exhaustion of administrative remedies] doctrine to specific 
cases requires an understanding of its purposes and of the 

particular administrative scheme involved11 (emphasis added).

65/ (Continued)

applies to the federal government," 12. However, the Supreme 
Court's decision in Chandler v. Roudebush, supra, that § 2000e-16(c) 
and (d) does make § 2000e-5 "automatically" applicable to federal 
employee actions is a more than sufficient reply. For example, the 
Court explained why construing the "as applicable" language in 
§ 2000e-16(d) narrowly "would require a strained and unnatural 
reading of §§ 706(f) through 706 (k)."

This Court pointed out in Lynch v. Alworth- 
Stephens Co.. 2 67 U.S. 364, 370, that "'the 
plain, obvious and rational meaning of a statute 
is always to be preferred to any curious, narrow, 
hidden sense that nothing but the exigency of a 
hard case and the ingenuity and study of an acute 
and powerful intellect would discover.1" To read 
the phrase "as applicable" in § 717(d) as obliquely 
qualifying the federal employee's right to a trial 
de novo under § 717 (c) rather than as merely re­
flecting the inapplicability to § 717(c) actions 
of provisions relating to the enforcement respon­
sibilities of the EEOC or the Attorney General 
would violate this elementary cannon of construction.

44 U.S.L.W. at 4712, see supra at . Indeed, even if the
legislative history had been absolutely silent on any right to 
bring class actions, Rule 23 of the Federal Rules would still 
permit them under existing Title VII law.

As to the government's citation to Senator William's 
reference to "individual law suits," 15 n. 5, it simply does not 
rise to the level of definiteness to refute the judgment that 
"nothing in the legislative history of [the 1972] Amendments 
would appear to signify a legislative intent so to restrict the . 
filing of class actions," Predmore v. Allen, supra, 407 F. Supp. at 
1065, much less a sure indication to the contrary, see supra at 
Cf. Chandler v. Roudebush, supra, 44 U.S.L.W. at 4715, n. 35.

49



Looking, then, to the broad, remedial 
purpose of Title VII, and bearing in mind 
that " [r]acial discrimination is by definition 
class discrimination. If it exists it applies 
throughout the class . . . "  Hall v. Werthan 
Bag Corp., 251 F. Supp. 184, 186 (M.D. Tenn.
1966), the exhaustion requirement urged upon 
this court by defendants begins to take on the 
appearance of hollow procedural formality.
If indeed the gravamen of the complaint is 
systemic discrimination against a class, then 
what purpose is served by requiring that each 
class member individually run that allegation 
through the administrative machinery before 
bringing it to federal court? If administrative 
tribunals perceive no discriminatory conduct in 
the practices or policies of the federal agency 
under examination in one case, it is unlikely 
that they will be persuaded of its existence in 
another. And while the factual pattern of 
individual cases may differ, the central 
question upon which relief is dependent in 
each is whether defendants are guilty of discrimi­
nation against the class as a whole. The 
equitable remedies available to the court are 
such that individual claims may be accommodated 
contemporaneously with or subsequent to the 
granting, if allowed, of class relief.

Williams v. Tennessee Valley Authority, supra, 415 F. Supp at 

457. The "hollow procedural formality" that the government 

seeks to require is especially anomalous here. "It is undis­

puted that . . .  in his formal administrative complaint, the 

plaintiff raised broad class^wide issues of discrimination"

(A. 37). It was these very defendants who "limited through 
'interpretation' [their] review of plaintiff's formal complaint to 

only some of the discriminatory charges contained therein, thus 

making it difficult if not impossible for Chisholm to raise 

class issues except in this forum" (A. 37).

Had the defendants followed their own 
regulations, they would have examined 
administratively the very policies and

50



practices that the plaintiffs now seeks to 
challenge on a class-wide basis at the 
judicial level. Defendants cannot improperly 
narrow the focus of an 'individual' discrimi­
nation complaint at the administrative level 
and then claim that plaintiffs have failed 
to notify the agency of system-wide dissatis­
faction. Chisholm v. United States Postal 
Service, supra. 66/

Ellis v. Naval Air Rework Facility, supra, 404 F. Supp. at 395.

66/ The district court in Ellis noted that:

Each of the named plaintiffs filed an "individual" 
administrative complaint pursuant to 5 C.F.R.
§ 713.211 et_ seg. Each and every of the "individual 
administrative complaints raised issues of policy 
and practice that are inherently class-type claims 
of discrimination. It is well-settled in the 
private sector employment discrimination cases that 
administrative complaints are to be construed 
broadly to encompass any discrimination that could 
be considered to grow out of the administrative 
charge. Danner v. Phillips Petroleum, 447 F.2d 
159 (5th Cir. 1971); King v. Georgia Power Co.,
295 F. Supp. 943 (N.D. Ga. 1968). Federal employ­
ment claims at the administrative level are also 
entitled to broad construction. The agency's own 
regulations require that the investigation of 
administrative complaints shall include:

"(a) * * * thorough review of the circum­
stances under which the alleged discrimination 
occurred, the treatment of members of the 
complainant's group identified by his com­
plaint as compared with the treatment of 
other employees in the organizational seg- ' 
ment in which the alleged discrimination 
occurred, and any policies and practices 
related to work situations which may consti­
tute,- or appear to constitute, discrimination 

_, even though they have not been expressly
cited by the complainant. 5 C.F.R. § 713.216(a)

In addition, 5 C.F.R. § 713.218(c)(2) requires 
the complaint examiner to develop a complete 
record and to receive into evidence "information 
having a bearing on the complaint or employment
policies and practices relevant t o the complaint * * *»

404 F. Supp. at 394-395. The same was true of Mr. Chisholm's 
administrative complaint.

- 51



Every district court which has considered the government's

contention with respect to the exhaustion standard adopted below

that would "treat federal and private employees alike," Chandler

v. Roudebush, 44 U.S.L.W. at 4716, has rejected the contention
67/

and endorsed the lower court's approach.
The government first contends that "a class action cannot 

be utilized to confer jurisdiction over individuals who have not 

exhausted their administrative remedies," 11. Zahn v. Interna­

tional Paper Co., 414 U.S. 291 (1973), is relied on as supporting 

the general proposition. But Zahn is not only not a Rule 23 (b)

(2) class action or a Title VII case, it does not even deal 

with exhaustion; the Supreme Court merely held in Zahn that 

Rule 23(b)(3) diversity class actions involving plaintiffs with 

separate and distinct claims were subject to the usual rule that

there was jurisdiction under 28 U.S.C. § 1332(a) only over those
68/

plaintiffs satisfying the jurisdictional amount. The govern­

ment's brief then states that the "core principle in Zahn was 

reaffirmed and broadened by the Supreme Court in Weinberger v .

Salfi, 422 U.S. 749 (1975)," 11. In Salfi,the Court held that class

67/ williams v. Tennessee Valley Authority, supra; Predmore v . 
Allen, supra; Barrett v. U. S. Civil Service Commission, supra, 
10 EPD 10,794; Keeler v. Hills, supra.
68/ The Albemarle Paper Company made exactly the same conten­
tion, Brief of Petitioners, p. 66, Albemarle Paper Co. v. Moody, 
No. 74-389. The Supreme Court thought so little of it that the 
opinion does not mention Zahn. The Solicitor General did not 
bother to mention the contention in arguing that a "single 
charge is sufficient to satisfy the requirements of Title VII" 
and that 1972 legislative history demonstrates that Congress 
agreed with that construction of the Statute. Brief for the 
United States and the Equal Employment Opportunity Commission 
as Amicus Curiae, 31-33.

52



members in a statutory Social Security Act appeal from 

a "final agency decision" must meet the plainly stated prerequisites 

of 42 U.S.C. § 405(g) which confers the right to sue upon 
"[a]ny individual, after any final decision of the Secretary 

made after a hearing to which he was a party" (emphasis added).

Every court which has considered Salfi has rejected its appli­

cation in Title VII actions, see Williams v. Tennessee Valley 

Authority, supra, 415 F. Supp. at 455-457; Predmore v. Allen,

407 F. Supp. 1067, 1068-1069 (D. Md. 1976); Barrett v. U, S.

Civil Service Commission, 11 EPD 510,794 (D.D.C. 1976). Judge

Kaufman put it most concisely in Predmore, "[T]he exhaustion 

rationale of Salfi is inapplicable. Jurisdiction exists herein 

pursuant, inter alia, to 42 U.S.C. §§ 2000e-5(f)(3) and 

2000e-16(c), (d), which contain none of the jurisdictional

restrictions set forth in 42 U.S.C. §§ 405(g), (h)," 407 F.
69/

Supp. at 1069. Moreover, the class action bar in 42 U.S.C.
§ 405(g) is precisely what the Erlenborn amendment sought to 

add to Title VII and Congress rejected, see supra at 41-45.

Whatever Zahn and Salfi stand for, they do not affect 

rights recognized in Albemarle Paper Co. v. Moody, supra, 

and Franks v. Bowman Transportation Co., supra, given the

69/ Judge Morton's anaylsis in Williams is instructive.
. . . The Court in Salfi was dealing with a 
very specific statute designed to accomplish 
a very specific purpose— namely, the resolu­
tion of individual claims which arise out of 
unique and independent factual backgrounds.
Noticeably absent in typical Social Security 
claims are any allegations of sysgemic depri­
vations which might make class relief appro­
priate. It is simply too much to suppose 
that Congress anticipated class claims arising

53



purpose of Title VII and its basic scheme of administrative remedies. 

The government's second line of attack, however, indicates 
that it does not seriously contend that zahn and Salfi apply to

69/ (Continued)

under the Social Security Act since the Act's 
entire thrust is toward providing relief on an 
individual, case by case basis.

The Equal Employment Opportunity Act, on the 
other hand, was expressly designated by Congress 
as a broad, remedial statute aimed at eliminating 
discrimination against certain "classes" of 
employees. The Senate committee report accompaning 
the 1972 proposed provisions of § 706 (42 U.S.C.
§ 2000e-5) of the Act made this purpose quite clear.

Not only is the nature and purpose of the 
Social Security Act markedly different than that 
of the Equal Employment Opportunity Act; a careful 
reading of the pertinent language of each statute 
demonstrates that their express procedural require­
ments are readily distinguishable.

As indicated above, defendants emphasize the 
"finality" requirement common to both statutes.
A closer analysis of the provisions of the Social 
Security Act relied on in Salfi, however, reveals 
that not only is a final agency decision required, 
but that the decision must be rendered "after a 
hearing to which [the claimant] was a party." The 
hearing requirement is significant in two respects. 
First, it is a specific, finite event which must 
occur before a claimant can take his case to federal 
court, unlike the more generalized reference to 
"final action" or "final disposition" which appears 
in 42 U.S.C. § 2000e-16(c). Second, it emphasizes 
the individualized nature of a claim arising under 
its provisions by expressly specifying that the 
claimant be a party to the hearing. No such pro­
cedural specification appears in § 2000e-16(c).

Moreover, the Social Security Act specifically 
provides that " [t]he findings of the Secretary as 
to any fact, if supported by substantial evidence, 
shall be conclusive . . ." 42 U.S.C. § 405(g). Thus, 
the district court's function is expressly limited 
under the Act to a review of the administrative

54



Title VII exhaustion standards. Thus, the government concedes 

that "court of appeals decisions . . . have uniformly held that 
in private employment discrimination suits under Title VII, all 

class members need not exhaust their administrative remedies" 

and that the Supreme Court has so affirmed in Moody and-Franks,

14, but that the reasons which support the private sector exhaustion 

rule do not apply in federal employee Title VII actions. The 

government contends that because the U. S. Civil Service 

Commission and federal agencies, unlike the Equal Employment 

Opportunity Commission, have "plenary power to provide relief 

"if one complainant is unsuccessful at the administrative level, 

it does not follow —  as it logically does in the private sector —  
that a subsequent complainant will not get relief," 19. However, 

the purported distinction is misdirected: The Civil Service

Commission or other federal agency, like the EEOC, has notice 
and an opportunity to resolve class issues even when only one 

employee complains. Also, there is no reason to assume that the 

administrative resolution will be successful for another merely 
because of the formal existence of plenary remedial power.

69/ (continued)

record. It is not surprising, then, that the 
Court in Salfi held a class action impermissible, 
since the district court would have no record 
to review for persons who had not exhausted their 
administrative remedies. Such is not the case 
under the Equal Employment Opportunity Act, for, 
if this court is correct in its conviction that a 
trial de novo is warranted under § 2000e-16, the 
interests of each member of the class could be 
fully set forth at trial.

Williams v. Tennessee Valley Authority, supra, 415 F. Supp. 
at 457-457.

55



Moreover, the actual efficacy of federal administrative

proceedings and exercise of "plenary power," as opposed to

that of the EEOC, suggest that the reasoning of Oatis, with
respect to the unnecessary and futile requirement of filing

identical claims, applies with particular force to the federal

sector. Civil Service Commission and federal agency procedures

for resolving employment discrimination have been condemned 
70/ 71/

by Congress, the courts, and the U. S. Commission on 
72/

Civil Rights. Moreover, in spite of what the government

characterizes as "the EEOCf's] . » . very limited arsenal of

weapons," 17, in 1972 Congress went so far as to direct that

the Civil Service Commission and federal agencies emulate the
73/

courts, see supra at 43-45 , and the EEOC, see infra at 69.

The other reason proffered by the government for not 

following the usual Title VII rule is no less fantastic in

70/ See Morton v. Mancari, supra, 417 U.S. at 547.

71/ See, e.g., Hackley v. Roudebush, supra, 520 F.2d at 137-141, 
171 (Leventhal, J. concurring); Ellis v. Naval Air Rework Facility. 
404 F. Supp. 377, 383-384 - (N.D. Cal. 1975).

72/ The Federal civil Rights Enforcement Effort - 1974, Vol. V 
(July 1975) (relevant portions attached hereto as Appendix (infra). 
The civil Rights Commission report found, for instance, that the 
"plenary power" of the civil Service Commission was exercised so 
feebly fiscal year 1973 that retroactive relief, including backpay 
was provided to 22 employees, at 84-85. In the same fiscal year, 
the EEOC was able to obtain backpay for 22,000 employees in the 
telephone industry alone, in the amount of $45,000,000 (Equal 
Employment Opportunity Commission, Eighth Annual Report For FY 1973, 
p. 24). See also United States v. Allegheny-Ludlum Industries, Inc. 
571 F.2d 826, 834-35, 852 n. 29 (5th Cir. 1975).
73/ "[T]hough it is true that the CSC exercises a quasi-judicial 
function in determing a federal employee's entitlement to relief 
under Title VII, neither its hearing and pre-hearing procedures, 
nor its trade record recommend it as an adequate surrogate for the 
district court." Williams v. T.V.A.; supra, 415 F. Supp. at 457-458

56



that it undermines the first part of the government's second

line of attack emphasizing the particular individual characteristics

of federal discrimination claims. The government baldly asserts
"that class actions are unnecessary when injunctive relief is

sought against a governmental defendant," 21, a claim that is wrong 
14/

generally and notably so in a statutory scheme established in 

part because Congress contemplated and provided means for eliminating 

systemic discrimination in federal agencies, see supra at 46-47. The 

government points to the fact that Mr. Chisholm's administrative 

complaint resulted in monitoring of promotions for one year, a form 

of relief that Mr. Chisholm asserted was inadequate, see supra at 7n.9, 

and which points up the fact that "racial discrimination is by its 

very nature discrimination against a class" (A. 35) citing Oatis 

and Bowe v. Colgate Palmolive Co., supra and that the greater part 

of the class claims were consistently ignored, see supra at 3-9. 

Although across-the-board racial discrimination at USPS Charlotte 

is manifestly clear from the administrative record, it simply 

was never sought to be corrected in any sustained fashion, see supra 

at 3-9 , necessitating this enforcement action for injunctive and 
declaratory relief. As to the effect of sovereign immunity, this 

Court has already determined that "no rational purpose is served 

by invoking the doctrine" in the context of retrospective application 

of Title VII, Roger v. Ball, supra, 497 F.2d at 708-709.

C. The Administrative Process Does Not Permit Class Claims
To Be Accepted, Investigated Or Resolved Effectively

Mr. Chisholm's administrative complaint states that he was 

discriminatorily denied consideration for promotion to finance 

examiner and budget assistant and "that such denial of equal

74/ See, e.g., Morrow v. Crisler, 479 F.2d 690 (5th cir. 1973), 
aff'd en banc, 491 F.2d 1053 (5th cir. 1974).

57



opportunity for black employees in relation to promotion in the

U. S. Postal Service, Charlotte, N. C. is a continuing discrimina­

tory practice," supra at 3. The administrative record,

although limited to his individual claim only, shows discriminatory 

dispensation of experience qualifications, discriminatory detail­

ing, discriminatory impact of qualifications, discriminatorily 

constituted promotion advisory boards, and across-the-board sta­

tistical disparities, see supra at 13-14. Nevertheless, the alle­

gations of class discrimination were neither addressed nor resolved. 

The lower court therefore held that "it [is] difficult if not 

impossible for Chisholm to raise class issues except in this forum" 

(A. 37), which the government does not contest, but which never­

theless should be placed in proper context. The narrowing of 

Mr. Chisholm's administrative complaint by postal and Civil Service 

Commission authorities pursuant to 5 C.F.R. Part 713 is all too 

typical in actual practice, although in violation of statutory 

command.

1. 42 U.S.C. § 2000e-16

The duty‘of th® Civil Service Commission and other federal 

agencies to consider systemic, class-wide discrimination in the 

administrative process derives from statutory command, not from 

the trigger of specific allegations. § 2000e-16(a) states "All 

personnel actions affecting employees or applicants from employment 

. . . shall be made free from any discrimination based on race

58



[or] color ..." (emphasis added) and § 2000e-16(b) confers

authority on the Civil Service Commission to provide "appropriate 

remedies." The Senate committee report, quoted supra at 46-47 , 

explained the significance of § 2000e-16(a) and (b) when it 

directed that, "The Commission should be especially careful to 

ensure that its directives issued to Federal agencies address 

themselves to the various forms of systemic discrimination in 

the system and that remedies may be applied as a result of indi­

vidual allegations of discrimination, CSC investigation of equal 

employment opportunity programs in Federal agencies or their 

field installations, or from review of agency plans of action 

and progress reports. Remedies may be in terms of action required 

to correct a situation regarding a single employee or group of 

employees or broader management action to correct systemic dis­

crimination and to equal employment opportunity effectiveness to
21/

bring about needed progress." Whether an employee makes alle­

gations of systemic, class-wide discrimination in any administrative 

complaint, a fortiori, is unnecessary to initiate the agency's 

statutory obligation to scrutinize every case and search for indi­

cations of systemic discrimination.

With this statutory injunction in mind, courts have ruled 

that "the CSC's regulations in effect require that agencies treat

75/ Legislative History at 423-424.

59



each individual's complaint broadly enough to encompass discrim­

ination that may be practiced against others similarly situated"
1 */

(emphasis added). In these cases, the district courts held, 

as did the courts below, that raising class allegations was a 

sufficient condition for certification of class actions. How­

ever, other courts have gone further to look at the administrative 

process in operation and found raising of class issues futile in 

light of actual practice, see infra . Thus,- the raising of 

class claims in Mr. Chisholm's administrative complaint was a 

sufficient but not a necessary condition for maintaining the 

class action certified below.

2. 5 C.F.R. Part 713 As Applied

An examination of the 5 C.F.R. Part 713 administrative 

procedures for adjudicating discrimination claims as applied 

demonstrates that class claims cannot be effectively raised.

This is a situation where there exists no adequate administrative 

remedy that had to be exhausted, see K. Davis, Administrative Law 

§ 20.07, "[T]he very best which can be said for the Commission's 

regulations is that they are confusing and unclear as to whether

2^/ Hackley v. Roudebush, supra, 520 F.2d at 152, n. 177;
Ellis v. Naval Air Rework Facility, supra, 404 F. Supp. at 395, 
also cited supra at 51-66; Keeler v. Hills, supra, 408 F. Supp. 
at 387-388; Predmore v. Allen, supra, 407 F. Supp. at 1065- 
1066; Sylvester v. U. S. Postal Service, supra, 393 F. Supp. 
at 1340-1341.

60



they allow for the consideration of class allegations in the
77/

context of individual complaints or vice versa."

As construed by the Civil Service Commission, it is clear 

that class claims cannot be made by an individual federal 

employee filing a complaint of racial discrimination. Thus, 

individual complaints are processed pursuant to 5 C.F.R.

§§ 713.211 - 713.222; § 713.212 provides that those sections do 

not apply to "general allegation[s] of discrimination by an organ­

ization or other third party which [are] unrelated to an 

individual complaint of discrimination." The Civil Service 

Commission has authoritatively interpreted this language for 

federal agencies as not permitting "general allegations of dis­

crimination within the context of individual complaints of
78/

discrimination." This interpretation of the regulations has

77/ Barrett v. U. S. Civil Service Commission, supra, 69 F.R.D. 
at 552-554; Williams v. T.V.A., supra. 415 F. Supp. at 458- 
459; U. S. Commission on Civil Rights, The Federal Civil Rights 
Enforcement Effort, 1974, Vol. V, Appendix C, infra at lc-26c.

78/ In a case involving NASA, an employee charged that she had 
been discriminated against when she was not selected for a par­
ticular promotion. She alleged that:

[M]inorities, as a class, have been and are dis­
criminated against because of the Center's 
personnel policies and practices as they pertain 
to recruitment, hiring, initial assignments, job 
classifications, merit promotions, training oppor­
tunities, retention, and the terms, conditions 
and privileges of employment.

The Appeals Review Board of the Civil Service Commission, in a 
letter decision included in Appendix D, infra. Id - 3d, affirmed

61



been explained in a recent memorandum to all government EEO 

Directors sent out by the Commission's Assistant Executive 

Director in charge of EEO, App. D, pp. 4d - 9d. The memorandum 

states that third-party allegations can be made by an indi­

vidual only "as long as the allegations relate to general matters
79/

and are not related to individual complaints."

78/ Continued

the agency's rejection of these allegations of class discrimina­
tion as part of the individual complaint. It held that:

There is no provision in the Civil Service 
regulations for the processing of general 
allegations of discrimination within the con­
text of individual complaints of discrimination.

Rather, such allegations can only be raised "by an organization 
or other third party under the provisions of section 713.251."
This ruling became the subject of litigation in Barrett v.
Civil Service Commission, supra.

79/ Consistent with these rules, the complaint form that is the 
only means whereby an EEO complaint can be instituted does not 
suggest in any way that class claims can be raised. It requires > 
that a particular alleged discriminating official be named; it 
asks information concerning the individual complainant only; 
and it asks only what corrective action is requested for the 
individual, see Brief for the Appellants at 3, n. 2.

These restrictions on the questions that may be raised by 
individual complaints derive from an action by the Commission 
itself in a case raising charges of religious discrimination in 
promotions. The then Board of Appeals and Review found dis­
crimination against Jewish employees generally and ordered 
relief for the individual complainants, B.A.R. Decision No. 
713-73-465, App. D, pp. lOd - 17d. The Commission, exercising 
its authority under § 713.235, reopened the case for the purpose 
of establishing binding policy. It vacated BAR's decision on 
the ground that the complaint was not "a valid first-party com­
plaint, " since the claim was a general failure to promote Jewish 
employees since 1965, see letter of December 19, 1973, App. D, 
pp. 18d - 20d.

62



One consequence of these rules is that broad evidence of

class-wide discrimination is often not even admissible in an
80/

EEO complaint adjudication. Finally, an employee must go

to a counsellor within 30 days after some act of discrimination 

and only matters occurring within that short period may become 

the basis for the formal complaint. An example is the instant 

case in which Mr. Chisholm asserted that the date of the alle­

gation was "generally: 1960 through present time," see supra

at 3. Any concept of a "continuing violation," a principle 

long-recognized by the courts in Title VII cases, has been
51/

squarely rejected by the Commission.

an / Thus, in B.A.R. Decision No. 713-73-593, App. D, infra, pp. 
21d - 27d, the refusal of the Complaints Examiner to permit cer­
tain witnesses at the hearing into an EEO complaint was upheld. 
B.A.R. held:

The other witnesses requested by the complainant 
would not have first-hand knowledge of the com­
plainant's case, and it is assumed that they were 
to testify relative to the equal employment oppor­
tunity program with respect to Hispanic Americans, 
and particularly to Puerto Ricans. Any complaint 
involving a minority group agency-wide is a "third- 
party" complaint and it is processed under a dif­
ferent set of procedures (p. 23a).

81/ As regards the matter of "continuing" discrimina­
tion, 5 CFR 713-214 establishes a time limit in 
which a matter must be brought to the attention of 
an EEO Counsellor before that matter can be accepted 
as a valid basis for a complaint. Therefore, the 
requirement implies that a complaint must be over a 
specific employment matter which occurred at a spe­
cific time. There is no provision whatsoever for 
accepting non-specific complaints of "continuing" 
discrimination.

Decision dated October 15, 1974, App. D, infra, at p. 26d.

63



As to the third-party complaint procedure under 5 C.F.R.

§ 713.251, Appendix A, infra, at 7a, the provision specifically 

states that it applies only to general allegations "by organ­

izations or other third parties" that are "unrelated to an 

individual complaint of discrimination" and the Civil Service 

Commission's explanatory memorandum, Appendix D infra, . 

makes it clear that a third-party complaint is not pos­

sible if the allegations relate to the complaints of any 

individuals. The government in the instant case does not 

assert that Mr. Chisholm should have filed such a complaint 

to raise class issues, see supra at 29-31, although it has done 

so in other cases unsuccessfully. See, e .g., Williams v. 

Tennessee Valley Authority, supra, 415 F. Supp. at 458-459;

Ellis v. Naval Air Rework Facility, supra, 404 F. Supp. at 394- 

395. The absurdity of not accepting, investigating or resolving 

class claims in individual administrative complaint and not 

accepting, investigating or resolving individual claims in 

third-party complaints has been appropriately characterized as 

"the CSC's own version of 'Catch 22,'" Williams, supra, 415 

F. Supp. at 458; Keeler v. Hills, supra, 408 F. Supp. at 387- 

388.

The failure of the Civil Service Commission to provide a 

means to raise systemic class-wide discrimination has been

64



held to violate Title VII in Barrett v. U. S. Civil Service Commission,
supra, as noted above, see supra at 30. The court " [d]eclared, that 

consistent with their responsibilities under 42 U.S.C. §§ 2000e, et seq., 

defendants must accept, process, and resolve complaints of class and 

systemic discrimination which are advanced through individual complaints 

of discrimination and must provide relief to the class when warranted by 

the particular circumstances of each class complaint," 10 EPD 5(10,586 
at 6450. Clearly, the express class allegations in Mr. Chisholm's 

administrative complaint were adequate in every respect to put USPS 

Charlotte on notice as to the substantial probability of class-wide 

discrimination in employment; much less would have been necessary in 

light of the agency's statutory obligation and what regulations properly 

should require as to accepting, investigating and resolving class claims.
D. The Broad Provisional Definition Of The Class was proper

The district court's order below defined the class action as "con­
sisting of all black persons who are employed and who might be employed by 

the defendants at the Charlotte, Mecklenberg County, North Carolina branch 

of the United States Postal Service" subject to discrimination because of 

their race or color. The court then added, "This ruling is conditional 

and may be altered or modified at any stage prior to final determination 

of the action on the merits." The government's objection to the pro­

visional definition of the class is frivolous and can be dealt with briefly.
1. The government’s objection is not within the question of 

"whether the proceeding should be certified as a class action?" that 

the court below certified for immediate interlocutory appeal under 28 

U.S.C. § 1292(b), that the government petitioned for leave to appeal 

and that this Court granted permission to appeal, see supra at 11.
2. The government's objection in any event is based on 

a distortion of the record. Nowhere does the government's 
brief acknowledge that the definition is provisional, see

65



supra at 11 n. 12. The fact that the definition occurred 

at an early point in the litigation, and, moreover, is 

expressly conditional, renders the objection premature at 

best. Assuming arguendo that the class definition is too 

broad, the court below pursuant to Rule 23 supervisory power 

will be able to further refine the class as discovery pro­
ceeds the record is developed and representation broadened.

Indeed, the administratively untreated "continuing discrimina­

tion" claim of Mr. Chisholm, see supra at 3, and claims 

of the intervenors may very well moot the objection. Raising 

the breadth of the class definition for the first time in 

an interlocutory appeal on a partial record is precisely what

Rule 23(c)(1) and the provisional definition in the instant case
83/

were properly intended to forestall. Cf. Barnett v. W. T.

82/ a related distortion of the record is the government's 
quotation of paragraph IV allegations in the complaint listing 
various discriminatory USPS Charlotte policies and practices, 7, 
but omitting the first part of the paragraph which states, "The 
defendants follow a policy and practice of discrimination in 
employment against blacks on account of their race. The policy 
and practice referred to herein has been and is implemented by 
the defendants, among other ways, as follows" (emphasis added)(A.6)

88/ Rule 23(c)(1), Fed. R. Civ. Pro. states both that the court 
shall determine whether a class action can be maintained "[a]s 
soon as practicable after the commencement of an action" and that 
"[a]n order under this provision may be conditional, and may be 
altered or amended before the decision on the merits."

[W]hile the Court rules that the plaintiff 
has the right to represent all members of a 
general undefined class at this time, a more 
careful determination will be made setting 
out the definition of said class in accordance 
with Rule 23(c)(1) of the Federal Rules of 
Civil Procedure. This determination can be

66



Grant Co., supra, 518 F.2d at 547-48.

3. The present incomplete record demonstrates that even
the stringent factual predicate the government argues for

84/
narrowing the class is absent. Certainly the statistical

83_/ (Continued)

made more appropriately at a later time 
'when there are more precise pleadings, 
enabling the . . . Court to equate and 
balance what the . . . (plaintiff) claims are 
the limit of the class against the tests of 
adequate representation, protection of the 
interests of the class, and manageability of 
the lawsuit.1 Judge Godbold's concurring 
opinion in Johnson v. Georgia Highway Express,
Inc., supra, [417 F.2d at 1125]. Certain 
discovery procedures have been invoked and 
doubtless other such procedures will be used 
by both parties herein. Information thus 
developed will probably be helpful in ascer­
taining the proper scope of this action.

Wilson v. Monsanto Co., 315 F. Supp. 977, 979 (E.D. La. 1970); 
see also Keeler v. Hills, 11 EPD 510,839 at 7767 (N.D. Ga. 1976); 
Rodgers v. U.S. Steel Corp., 69 F.R.D. 382, 384 (W.D. Penn. 1975) 
cf. Dillon v. Bay City Construction Co., 512 F.2d 801, 804 (5th 
Cir. 1975) .

It is hornbook law that "the earlier the stage of the pro­
ceeding, the more liberally should the court construe the applic­
ability of Rule 23," Contract Buyers League v. F & F Investment 
Co., 48 F.R.D. 7, 14 (N.D. 111. 1969); 7A Wright & Miller;
Federal Practice And Procedure, Civil § 1785 at 137-138 (1st ed. 
1972). This is especially the case in Title VII litigation in 
which attacks on across-the-board discrimination are entirely 
proper and efficacious, see, e.g., Barnett v. W. T. Grant Co., 
supra, Longv. Sapp, 502 F.2d 34 (5th Cir. 19/4).

84 / The government contends that denial of detailing to black 
employees and their exclusion from promotion advisory boards 
were not within the scope of what USPS Charlotte should investi­
gate; the simple answer is that both practices were specifically 
alleged as discriminatory, are obviously "related" to even the 
narrowest characterization of Mr. Chisholm's administrative 
complaint, were investigated and are part of the administrative 
record that the court found improperly limited. As to hiring

67



prima facie case evident in the administrative record should
have put USPS Charlotte on notice that a wide variety of related

policies and practices should be investigated. Moreover, the

government seems to forget that what Mr. Chisholm complained

of was systemic discrimination, supra at 3-4, 7; that he was

unrepresented, supra at p. 3 ; and that the district court has

held that his administrative complaint was improperly limited.

4. The government asserts an erroneous legal standard

whose restrictiveness is contrary to the language of the 
85/ 86/

statute, legislative history, proper construction of
87/

relevant regulations, and, lastly, concededly prevailing

84/ (Continued)

(and job assignment) Mr. James W. Toatly, the EEO Specialist 
for USPS Charlotte, testified in a deposition that blacks with 
college degrees were serving as clerks and carriers rather 
than some higher position because "during Carpenter's administra­
tion they weren't hired, I mean that just —  they just didn't 
put them in higher levels" (A 33). That "[b]efore 1972 there 
were few, if any, black clerks or carriers detailed to higher 
level jobs" was part and parcel of systemic discrimination.
As to testing validity, the use of tests with disparate racial 
impact has long been recognized as a suspect part of promotional 
process as legislative history expressly points out, see
supra at 46-47.

§5/ See supra at Part I.c.l
86/ See supra at Part I.B.l
87 / See supra at 56-60.



Title VII standards. It is anomalous for the government to

further contend that a more restrictive "like or related" 

standard should be applied than that developed in EEOC pro­

ceedings, in light of explicit congressional direction to 

"address . . . the various forms of systemic discrimination 

in the system," "recognize that the general rules and

procedures . . . may in themselves constitute systemic barriers 
to minorities and women" and to take note that "Civil Service 

selection and promotion techniques and requirements are replete

with artificial requirements that place a premium on 'paper'
89/

credentials," supra at p»46

88/

88/ The proper scope of an EEOC investigation is properly 
broad, see, e.g., Graniteville Co. v. EEOC, 438 F.2d 32 (4th 
Cir. 1971); Georgia Power Co. v. EEOC, 412 F.2d 462 (5th Cir.
1969); Blue Bell Boots Inc. v„ EEOC, 418 F.2d 355 (6th Cir.
1969); Local No. 104, Sheet Metal Workers Int'1 Assoc, v.
EEOC, 439 F .2d 237 (9th Cir. 1971); Motorola, Inc, v. McClain,
484 F.2d 1139 (7th Cir. 1973),. cert., denied, 416 U.S. 936 
(1974); EEOC v. University of Hew Mexico, 504 F.2d 1296 (10th 
Cir. 1974); New Orleans Public Service, Inc, v. Brown, 507 F.2d 
160 (5th Cir.

As the government concedes "the 'scope' of the judicial 
complaint is limited to the 'scope' of the EEOC investigation 
which can reasonably be expected to grow out of the charge of 
discrimination" Sanchez v. Standard Brands, Inc., 431 F.2d 455, 
466-467 (5th Cir. 1970) ; Danner v. Phillips Petroleum Co-., 447 
F .2d 159, 161 (5th Cir. 1971); Gamble v. Birmingham Southern Ry 
Co., 514 F.2d 678, 687-689 (5th Cir. 1975); see government's 
brief at 27.
89 / Moreover, Congress went to some pains to require that federal 
agencies emulate the EEOC's investigative focus on systemic 
discrimination.

"The Committee wishes to emphasize the signifi­
cant reservoir of expertise developed by the 
EEOC with respect to dealing with problems of 
discrimination. According[ly], the committee 
strongly urges the Civil Service Commission to 
take advantage of this knowledge and experience 
and to work closely with EEOC in the development 
and maintenance of the equal employment 
opportunity programs."

Legislative History at 425.
69



II.
INTERVENTION WAS PROPERLY PERMITTED 
PURSUANT TO RULE 24. FED. R. CIV. PRO.

The lower court ruled, "the intervenors herein, as is evident from 

the proposed Complaint in Intervention, desire relief similar to that 

sought by Chisholm. There is no tension between Chisholm's claims and 

those of the prospective intervenors. The requested intervention is 

merely sought to add to and strengthen class representations, a procedure 

which is permissible under the Rule" (A. 37) (emphasis added).

The government does not separately contend that the district court 

abused its discretion to permit intervention by co-plaintiff USPS Char­

lotte black employees is improper. It merely relies on its class action 
exhaustion contention. It is beyond cavil that the lower court did pro­

perly exercise its discretion in the circumstances of this case and for 

the reasons set forth in Oatis v. crown Zellerbach corp., supra, 398 F.

2d at 499 and McBroom v. Western Electric Co., 7 EPD ^9347 at 7575 (M.D..1974).

CONCLUSION
For the above stated reasons, the court should affirm the order of 

the district court to May 29, 1975 that the action be certified and al­

lowed to proceed as a class action and that the intervention be allowed.

JULIUS LeVONNE CHAMBERSChambers, Stein, Ferguson & Becton 
Suite 730
951 So. Independence Blvd. 
Charlotte, North Carolina 28202

JACK GREENBERG 
CHARLES STEPHEN RALSTON 
MELVYN R. LEVENTHAL 
DEBORAH M. GREENBERG 
BILL LANN LEE

Suite 2030
10 Columbus Circle
New York, New York 10019

Attorneys for Appellee

70



CERTIFICATE OF SERVICE

I hereby certify that on this 2nd day of October,

1976, copies of the foregoing Brief For Appellee were served 

on counsel for the parties by United States mail, postage 

prepaid, addressed to:
William Kanter, Esq.
John M. Rogers, Esq.
Appellate Section, civil Division 
U. S. Department of Justice 
Washington, D. C. 20530

Michael S. Schofield, Esq.
Asst. U. S. Attorney 
P. 0. Box 569 
Charlotte, N. c. 28201

Attorney for Appellee



APPENDIX TO BRIEF FOR APPELLEE



APPENDIX A: 5 C.F.R. §§713.-211 — .222 And §713.251

23 12-21-72 Civil Service Commission 2 0 6 9

Agency Regulations for Processing 
Complaints of Discrimination . . ,

' [fl 3855.211] !* \  ' '

Sec. 713.211 General.—An agency shall 
insure that its regulations governing the 
'processing of complaints of discrim ination 
on grounds of race, color, religion, sex, o r 
national origin comply with the principles 
and requirem ents in §§ 713.212 through 
713.222. '  •-i'jt- ■■■'“ ‘ ’■ : •

3855.212} • 1 : •>-•«! i
. , Sec. 713.212 Coverage.— (a) T he agency 
shall provide in its regulations for the ac­
ceptance of a complaint from  any. aggrieved . 
employee or applicant for em ploym ent with 
th a t agency who believes that he has been 
discrim inated against because of race, color, 
religion, sex, o r  national origin.' A com­
plaint m ay also be filed by an organization 
for th e  aggrieved person w ith his consent.

Employment Practices v ,.-j - .

(b) Sections 713.211 through 713.222 do 
not apply to the consideration by an agency 
of a general allegation of discrim ination by 
an organization o r o ther th ird  party  which 
is unrelated to an individual complaint of 
discrim ination subject to  §§713.211 through 
713.222. Section 713.231 applies to  general 
allegations by organizations or o ther th ird  
parties.) [Sec. 713.212 reads as corrected 
by publication in the Federal R egister (37 
F . R. 25699), effective D ecem ber 1, 1972.]

: /  [ f  3855.213]
Sec. 713.213 Precom plaint processing.—

(a) An agency shall require that an aggrieved 
person who believes that he has been dis­
crim inated against because of race, color, 
religion, sex, or national origin consult w ith 
an Equal Em ploym ent O pportunity  Coun­
selor when he wishes to resolve the m atter. 
T he agency shall require the Equal Employ­
m ent O pportunity  Counselor to make w hat­
ever inquiry he believes necessary into the 
m atte r; to seek a solution of the m atte r on 
an inform al basis; to  counsel the aggrieved 
person concerning the issues in the m atter; 
to  keep a record of his counseling activities 
so as to  brief, periodically, the Equal E m ­
ploym ent O pportun ity  Officer on those ac­
tivities; and, when advised th a t a  com plaint 
of discrim ination has been accepted from  
an aggrieved person, to  subm it a w ritten  
report to  the Equal Em ploym ent O pportu ­
nity  Officer, w ith a  copy to  the aggrieved 
person, sum m arizing his actions and advice 
both to the agency and the aggrieved person 
concerning the issues in the m atter. The 
Equal Em ploym ent O pportunity  Counselor 
shall, insofar as is practicable, conduct bis 
final interview  with the aggrieved person 
no t later than 21 calendar days after the 
date on which the m atte r was called to 
his attention  by the aggrieved person. If 
the final interview  is not concluded w ithin 
21 days and the m atte r has not previously 
been resolved to  the satisfaction of the ag ­
grieved person, the aggrieved person shall 
be informed in writing at that time of his right 
to  file a com plaint of discrim ination. T he 
notice shall inform  the com plainant of his 
righ t to  file a  com plaint at any time after 
receipt of the notice up to  15 calendar 
days after the final interview  (which shall 
be so identified in w riting by the Equal 
Em ploym ent O pportun ity  Counselor) and 
the appropriate official w ith whom to file 
a  complaint. T he  Counselor shall, not a t­
tem pt in any w ay to  restrain  th e  aggrieved 
person from  filing a complaint. T he 
Equal Em ploym ent O pportun ity  Counselor 
shall not reveal'the identity  of an  aggrieved

1 1 3 8 5 5 .2 1 3
la



2 0 7 0 R u les a n d  R eg u la tio n s 23 12-21-72

person who has come to  him for consulta­
tion, except when authorized to  do so by 
the aggrieved person, until the agency has 
accepted a com plaint of discrim ination from  
him.

(b) T he agency shall assure tha t full 
cooperation is provided by all employees 
to the Equal Employment Opportunity Coun­
selor in the perform ance of his duties under 
this section.

(c) T he  Equal Em ploym ent O pportunity  
Counselor shall be free from restraint, in ter­
ference, coercion, discrim ination, o r reprisal 
in connection w ith the perform ance of his 
duties under this section. [Sec. 713.213 
reads as corrected by publication in the 
Federal R egister (37 F. R. 25699), ef­
fective Decem ber 1, 1972.]

[[[3855.214]
Sec. 713.214 F iling  and presentation of 

complaint.— (a) Time limits. (1) An agency, 
shall require tha t a com plaint be subm itted 
in w riting by the com plainant o r his repre­
sentative and be signed by the compiainant. 
T he com plaint may be delivered in person 
or subm itted by mail. The agency m ay 
accept the com plaint for processing in ac-. 
cordance with this subpart only if —

(1) The com plainant brought to the atten ­
tion of the Equal Em ploym ent O pportunity  
Counselor the m atte r causing him to believe 
he had been discrim inated against w ithin 
30 calendar days of the date of that m atter 
or, if a personnel action, w ithin 30 calendar 
days of its effective date, and

(ii) T he com plainant or his representa­
tive subm itted his w ritten  complaint to  an 
appropriate official within 15 calendar days 
of the date of his final interview  w ith the 

i Equal Em ploym ent O pportunity  Counselor.
(2) T he appropriate officials to receive

complaints are the head of the agency, the 
agency’s D irector of Equal Em ploym ent 
O pportunity , the head of a field installa­
tion, an Equal Em ploym ent O pportunity  
Officer, a Federal W om en’s P rogram  Co­
ordinator, and such o ther officials as the 
agency m ay designate for tha t purpose. 
U pon receipt of the complaint, the agency 
official shall transm it it to the D irector of 
Equal Em ploym ent O pportun ity  o r appro­
priate Equal Em ploym ent O pportunity  O f-, 
ficer w ho shall acknowledge its receipt in 
accordance w ith  subparagraph (3) of this 
paragraph. . '  ■

1 (3) A com plaint shall be deemed filed 
on the date it is received, if delivered to 
an appropriate official, o r on the 'd a te

3 3 5 5 .2 1 4

postm arked if addressed to  an appropriate 
official designated to receive com plaints. 
The agency shall acknowledge to  the com ­
plainant o r  his representative in w riting  
receipt of the com plaint and advise the 
com plainant in w riting  of all his adm inis­
trative rights and of his righ t to  file a  civil 
action as set forth  in § 713.281, including 
the tim e limits imposed on the exercise 
of these rights. ’

(4) T he agency shall extend the tim e 
lim its in this section (i) w hen the com plain­
ant shows tha t he was not notified of the 
time limits and was not otherw ise aw are 
of them, or tha t he was prevented by cir­
cum stances beyond his control from sub­
m itting  the m atter w ithin the tim e lim its; 
o r (ii) for o ther reasons considered suffi­
cient by the agency.

(b) Presentation o f complaint. A t any 
stage in the presentation  of a complaint, 
including the counseling stage under § 713.213, 
the com plainant shall have the righ t to  be 
accompanied, represented, and advised by 
a representative of his ow n choosing. If 
the com plainant is an employee of the 
agency, he shall have a reasonable am ount 
of official time to present his com plaint if 
he is otherw ise in  an active duty  status. If  
the com plainant is an employee of the 
agency and he designates another employee 
of the agency as his representative, the repre­
sentative shall have a reasonable amount of 
official time, if he is otherw ise in an active 
duty  status, to  present the complaint. [Sec. 
713.214 reads as corrected by publica­
tion in the Federal R egister (37 F. R. 
25699), effective D ecem ber. 1, 1972.]

[[[3855.215] ’
Sec. 713.215 R ejection or cancellation 

of complaint.—T he head of the agency 
o r his designee m ay reject a com plaint 
which was not timely filed and shall reject 
those allegations in a com plaint w hich are  
not w ithin the purview  of § 713.212 or w hich 
set forth identical m atters as contained in 
a previous complaint filed by the same 
com plainant which is pending in the agency 
or has been decided by the agency. H e 
m ay cancel a com plaint because of failure i 
of the com plainant to  prosecute the com ­
plaint.- H e shall transm it the decision to  
reject or cancel by le tter to  the com plainant 
and his representative. T he decision le tter 
shall inform  the com plainant of his righ t 
to  appeal the decision of the agency to  the 
Comm ission and of the tim e limit w ithin 
w hich the appeal may be subm itted and of I 
his right to  file a  civil action as described 
in § 713.281. [Sec. 713.215 reads as corrected

©  1972, Commerce Clearing House, Inc.

2a



2 0 7 1
by publication in the Federal R egister (37 
F. R. 25699), effective Decem ber 1, 1972.] .

Z [f t3855.216]
Sec. 713.215 Investiga tion .— (a) The 

Equal Em ploym ent O pportunity  Officer 
shall advise the D irector of Equal Em ploy­
m ent O pportunity  of the acceptance of a 
complaint. T he D irector of Equal Em ploy­
m ent O pportunity  shall provide for the 
prom pt investigation of the complaint. The 
person assigned to investigate the complaint 
shall occupy a position in the agency which 
is not, directly or indirectly, under the juris­
diction of the head of that part of the 
agency in which the complaint arose. The 
agency shall authorize the investigator to 
adm inister oaths and require that statem ents 
of w itnesses shall be under oath or affirma­
tion, w ithout a pledge o f confidence. The 
investigation shall include a thorough re­
view of the circum stances under which the 
alleged discrim ination occurred, the trea t­
m ent of members of the com plainant’s group 
identified by his complaint as compared 
w ith the treatm ent of o ther employees in 
the organizational segm ent in which the 
alleged discrim ination occurred, and any 
policies and practices related to the w ork 
situation which may constitute, o r appear 
to constitute, discrim ination even though 
they have not been expressly cited by the 
complainant. Inform ation needed for an 
appraisal of the utilization of m em bers of 
the com plainant’s group as com pared to  
the utilization of persons outside the com­
plainant’s group shall be recorded in statis­
tical form in the investigative file, but 
specific information as to a person’s member­
ship or nonmembership in the complainant’s 
group needed to facilitate an adjustment of 
the complaint or to make an informed 
decision on the complaint shall, if avail­
able, be recorded by name in the investi­
gative file. (As used in this subpart, the 
term  "investigative file” shall mean the 
various documents and inform ation acquired 
during the investigation under this section— 
including affidavits of the complainant, of 
the alleged discrim inating official, and of the 
w itnesses and copies of, o r extracts from, 
records, policy statem ents, o r regulations of 
the agency—organized to  show their rele­
vance to the complaint or the general environ­
m ent out of which the complaint arose.) If 
necessary, the investigator may obtain infor­
mation regarding the mem bership or non­
m em bership of a person in the complainant’s 
group by asking each person concerned to 
provide the inform ation voluntarily; he shall

23 12-21-72 C iv il S e r v ic e

Employment Practices ..

not require o r coerce an employee to  pro­
vide this information..

(b) T he D irector of Equal Em ploym ent 
O pportun ity  shall arrange to furnish to the 
person conducting the investigation a w rit­
ten authorization: (1) to  investigate all 
aspects of complaints of discrim ination, (2) 
to require all employees of the agency to 
cooperate w ith him in the conduct of the 
investigation, and (3) to require employees 
of the agency having any know ledge of the 
m atter complained of to  furnish testim ony 
under oath or affirmation w ithout a pledge 
of confidence. [Sec. 713.216 reads as cor­
rected by publication in the Federal Reg­
ister (37 F. R. 25699), effective D ecem ber 1, 
1972.] - . -! • ■ ■ •;

[fl 3855.217] ' ; : ' r- -
Sec. 713.217 A djustm ent of com plaint 

and offer of hearing.— (a) The agency shall 
provide an opportunity  for ad justm ent of 
the complaint on an inform al basis after the 
com plainant has reviewed the investigative 
file. For this purpose, the agency shall 
furnish the complainant or his representative a 
copy of the investigative file promptly after re­
ceiving it from the investigator, and provide 
opjxjrtunity for the complainant to discuss the 
investigative file w ith appropriate officials. 
If  an adjustm ent of the complaint is arrived 
at, the term s of the adjustm ent shall be 
reduced to  w riting and made part of the 
complaint file, w ith a copy of the term s of 
the adjustm ent provided the complainant. 
If  the agency does not carry out, or rescinds, 
any action specified by the term s of the 
ad justm ent for any reason no t a ttributable 
to acts o r conduct of the com plainant, the 
agency shall, upon the com plainant’s w rit­
ten request, reinstate the com plaint for 
further processing from the point processing 
ceased under the term s of the adjustm ent.
«• I.

(b) If  an adjustm ent of the com plaint
is not arrived at, the com plainant shall 
be notified in w riting: (1) O f the proposed 
disposition of complaint, (2) of his righ t to  
a hearing and decision by the agency head 
or his designee if he notifies the agency 
in w riting within 15 calendar days of the 
receipt of the notice tha t he desires a  hear­
ing, and (3) of his right to a decision by 
the head of the agency or his designee 
w ithout a  hearing. 1

(c) If the com plainant fails to notify the 
agency of his wishes within the 15-day period 
prescribed in paragraph (b) of this section, 
the appropriate Equal Em ploym ent O ppor­
tunity Officer m ay adopt the disposition of 
the com plaint proposed in the notice sent

C om m ission

.5 3 8 5 5 .2 1 7

3a



2 0 7 2 R u les a n d  R e g u la tio n s 23 12-21-72

to the com plainant under paragraph (b) of 
this section as the decision of the agency 
on the complaint when delegated the authority 
to make a decision for the head of the agency 
under those circum stances. W hen this is 
done, the Equal Em ploym ent O pportunity 
Officer shall transm it the decision by letter 
to the com plainant and his representative 
which shall inform the com plainant of his 
right of appeal to  the Commission and the 
time limit applicable thereto  and of his 
right to  file a civil action as defined in 
§713.281. If  the Equal Em ploym ent O p­
portunity  Officer does not issue a decision 
under’ this paragraph, the complaint, to­
gether w ith the complaint file, shall be 
forwarded to the head of the agency, or 
his designee, for decision under § 713.221. 
[Sec. 713.217 reads as corrected by 
publication in the Federal R egister (37 
F . R. 25699), effective Decem ber 1, 1972.]

[fl 3855.218]
Sec. 713.218 H earing.— (a) Complaints 

examiner. The hearing shall be held by 
a complaints exam iner w ho m ust be an 
employee of ano ther agency except when 
the agency in which the complaint arose 
is (1) the governm ent of the D istrict of 
Columbia o r (2) an agency which, by rea­
son of law, is prevented from  divulging 
information, concerning the m atter complained 
of to a person who has not received the 
security clearance required by that agency, 
in which event the agency shall arrange 
w ith the Commission for the selection of 

.an im partial employee of the agency to 
serve as complaints examiner. (F o r pur­
poses of th is paragraph, the D epartm ent 
of Defense is considered to  be a single 
agency.) The agency in which the com­
plaint arose shall request the Commission 
to  supply the name of a complaints exam ­
iner who has been certified by the Com­
mission as qualified to conduct a hearing 
undo ; this section.

(b) Arrangements fo r hearing. The agency 
in which the com plaint arose shall transm it 
the complaint file containing all the docu­
m ents dcscribeil in § 713.222 which have 
been acquired up to that point in the proc­
essing of the complaint, including the orig­
inal copy of the investigative file (which 
shall be considered by the complaints examiner 
in m aking his recom m ended decision on the 
complaint), to the complaints examiner who 
shall review the complaint file to  determine 
w hether further investigation is needed be­
fore scheduling the hearing. W ien  the com­
plaints examiner determines that further in­

11 3 8 5 5 .2 1 8

vestigation is needed, he shall rem and the 
com plaint to the D irector of Equal E m ploy­
ment O pportun ity  for further investigation 
or arrange for the appearance of witnesses 
necessary to supply the needed inform ation 
at the hearing. The requirements of § 713.216 
apply to any fu rther investigation by the 
agency on the complaint. T he com plaints 
examiner shall schedule the hearing for a 
convenient time and place.

(c) Conduct o f hearing. (1) Attendance at 
the hearing is limited to  persons determ ined 
by the com plaints exam iner to  have a  direct 
connection w ith the complaint.

(2) The complaints examiner shall conduct 
the hearing so as to bring out pertinent 
facts, including the production of pertinent 
documents. Rules of evidence shall not be 
applied strictly, but the complaints examiner 
shall exclude irrelevant or unduly repetitious 
evidence. Inform ation having a bearing on 
the complaint or em ploym ent policy or prac­
tices relevant to the com plaint shall be re­
ceived in evidence. T he com plainant, his 
representative, and the representatives of 
the agency at the hearing shall be given the 
opportunity  to cross-exam ine w itnesses who 
appear and testify. T estim ony shall be 
under oath or affirmation.

(d) Forcers o f complaints examiner. In  
addition to  the o ther pow ers vested in the 
com plaints exam iner by the agency in ac­
cordance w ith this subpart, the agency 
shall authorize the com plaints exam iner to :

(1) A dm inister oaths or affirm ations;
(2) Regulate the course of the hearing;
(3) Rule on offers of proof;
(4) Lim it the num ber of w itnesses w hose 

testim ony would be unduly repetitious; and
(5) Exclude any  person from  the hearing 

for contum acious conduct or misbehavior 
tha t obstructs the hearing.

(e) Witnesses at hearing. The com plaints 
exam iner shall request any agency subject 
to  this subpart to make available as a 
w itness .at th e  hearing an employee re­
quested by the com plainant w hen he de te r­
mines that the testim ony of the employee 
is necessary. H e may also request the 
appearance of an employee of any Federal 
agency whose testim ony he determ ines is 
necessary to furnish inform ation pertinent 
to the complaint under consideration. The 
com plaints exam iner shall give the com ­
plainant his reasons for the denial of a 
request for the appearance of employees 
as w itnesses and shall insert those reasons 
in the record of the hearing. An agency

©  1972, Commerce Clearing House, Inc.

4a



(8 10-10-74 C ivil S e r v ic e  C om m ission 2 0 7 3
to  whom a. request is made shall make its 
employees available as witnesses at a hear­
ing on a complaint w hen requested to do 
so by the com plaints exam iner and it is 
not adm inistratively im practicable to  com ­
ply with the request. W hen it is adm inis­
tratively im practicable to  comply with the 
request for a w itness, the agency to  whom 
request is m ade shall provide an explana­
tion to the complaints examiner. If the 
explanation is inadequate, the complaints 
exam iner shall so advise the agency and 
request it to make the employee available 
as a w itness at the hearing. If the explana­
tion is adequate, the com plaints exam iner 
shall insert it in the record of the hearing, 
provide a copy to  the complainant, and 
make arrangem ents to  secure testim ony 
from  the employee through a w ritten  in ter­
rogatory. A n employee of an agency shall 
be in a  duty status during the time he is 
made available as a witness.

(f) Record o f hearing. The hearing shall 
be recorded and transcribed verbatim . All 
docum ents subm itted to, and accepted by, 
the complaints examiner at the hearing shall 
be m ade part of the record of the hearing. 
If the agency subm its a document tha t is 
accented, it shall furnish a copy of the docu­
m ent to the complainant. If  the complainant 
subm its a docum ent that . is accepted, he 
shall make the docum ent available to the 
agency representative for reproduction.

(g) Findings, analysis, and recommenda­
tions. The complaints examiner shall transmit 
to  the head of the agency or his designee 
(1) the complaint file (including the record of 
the hearing), (2) the findings and analysis 
of the complaints examiner with regard to the 
m atter which gave rise to the complaint 
and the general environm ent out of which 
the complaint arose, and (3) the recom ­
mended decision of the complaints examiner 
on the m erits of the complaint, including 
recommended remedial action, where ap­
propriate, with regard to the m atter which 
gave rise to the complaint and the general 
environm ent out* of which the complaint 
arose. The complaints examiner shall notify 
the com plainant of the date on which this 
was done. In addition, the complaints examiner 
shall transm it, by separate le tter to  the D i­
rector of Equal Em ploym ent O pportunity, 
w hatever findings and recom m endations he 
considers appropriate w ith respect to  condi­
tions In the agency having no bearing on 
the m atter which gave rise to the complaint 
o r the general environm ent out of which the 
complaint arose. [Sec. 713.218 reads as 
corrected by publication in the Federal

Employment Practices ■ y .

R egister (37 F. R. 25699), effective D ecem ­
ber 1, 1972.]

[[[3855.219]
Sec. 713.219 Relationship to o ther agency 

appellate procedures.—W hen an employee 
m akes a w ritten allegation of discrim ina­
tion on grounds of race, color, religion, sex, 
o r national origin, in connection w ith an 
action that would otherw ise be processed 
under a  grievance o r o ther system  of the 
agency, the allegation of discrim ination 
shall be processed under this part. [Sec. 
713.219 reads as last am ended, effective 
Septem ber 9, 1974 (39 F . R. 32540).]

[[[3855.220] ,
Sec. 713.220 Avoidance of delay.— (a) 

T he complaint shall be resolved prom ptly. 
T o  this end both the com plainant and the 
agency shall proceed w ith the com plaint 
w ithout undue delay so that the complaint 
is resolved within 180 calendar days after 
it w as filed, including tim e spent in the 
processing of the com plaint by the com­
plaints exam iner under § 713.218.

(b) The head of the agency or his desig­
nee may cancel a complaint if the com plain­
ant fails to prosecute the complaint without 
undue delay. H owever, instead of cancel­
ling for failure to prosecute, the complaint 
m ay be adjudicated if sufficient inform ation 
for that purpose is available.

(c) T he agency shall furnish the Com­
mission m onthly reports on all com plaints 
pending within the agency in a form speci­
fied by the Commission. If an agency has 
not issued a final decision, and has not 
requested the Commission to  supply a com­
plaints examiner, w ithin 75 calendar days 
from the date a com plaint w as filed, the 
Commission m ay require the agency to 
take special m easures to  insure prom pt 
processing of the com plaint o r m ay assum e 
responsibility for processing the complaint, 
including supplying an investjgator to  con­
duct any necessary investigation on behalf 
of the agency. W hen the Comm ission sup­
plies an investigator, the agency shall reim ­
burse the Commission for all expenses 
incurred in connection w ith the investiga­
tion and shall notify the com plainant in 
w riting  of the proposed disposition of the 
complaint no later than 15 calendar days 
a fter its receipt of the investigative report.

(d) W hen the com plaints exam iner has 
subm itted a recom m ended decision finding 
discrim ination and the agency has not is­
sued a final decision w ithin 180 calendar 
days after the date the com plaint was filed,

3 8 5 5 .2 2 0
5a



2 0 7 3 - 2 R u les  a n d  R eg u la tio n s 68 10-10-74

the com plaints exam iner’s recom m ended 
decision shall become a final decision bind­
ing on the agency 30 calendar days after 
its submission to the agency. In  such 
event, the agency shall so notify the com­
plainant of the decision and furnish to  him 
a copy of the findings, analysis, and recom ­
m ended decision of the com plaints examiner 
under § 713.218(g) and a copy of the hear­
ing record and also shall notify him in 
w riting of his right of appeal to  the Com­
mission and the time limits applicable 
thereto  and of his righ t to  file a civil 
action as described in § 713.2S1.

[tf 3855.221]
Sec. 713.221 Decision by head of agency 

o r designee.— (a) T he head of the agency, 
or his designee, shall make the decision of 
the agency on a complaint based on informa­
tion in the complaint file. A person desig­
nated to  make the decision for the head 
of the agency shall be one who is fair, im ­
partial, and objective.

( b )  (1) The decision of the agency shall 
be in w riting and shall be transm itted  by 
letter to the complainant and his representative. 
W hen there has been no hearing, the deci­
sion shall contain the specific reasons in 
detail for the agency’s action, including any 
rem edial action taken.

(2) W hen there has been a hearing on 
the complaint, the decision le tter shall 
transm it a  copy of the findings, analysis, 
and recommended decision of the complaints 
exam iner under § 713.218(g) and a copy of 
the hearing record. T he decision of the 
agency shall adopt, reject, or modify the 
decision recommended by the complaints exam­
iner. If the decision is to reject o r modify 
the recom mended decision, the decision 
le tter shall set forth the reasons for rejection 
or modification.

(3) W hen there has been no hearing and 
no decision under § 713.217(c), the decision 
le tter shall set forth the findings, analysis, 
and decision of the head of the agency or 
his designee.

(c) T he decision of the agency shall 
require any rem edial action authorized by 
law determ ined to  be necessary or desirable 
to  resolve the issues of discrim ination and 
to  prom ote the policy of equal opportunity , 
w hether o r not there  is a finding of 
discrim ination. W hen  discrim ination is 
found, the agency shall require rem edial 
action to  be taken in accordance w ith 
§713.271, shall review the m atte r giving 
rise to  the complaint to determ ine w hether 
disciplinary action against alleged discrimi-

fl 3 8 5 5 .2 2 1

natory  officials is appropriate, and shall 
record the basis for its decision to  take, 
o r not to take, disciplinary action bu t th is 
decision shall not be included in th e  com ­
plaint file. f'

(d ) The decision letter shall inform  the 
com plainant of his right to  appeal the 
decision of the agency to  the Commission, 
of his right to  file a civil action in accord­
ance w ith § 713.281, and of the time limits 
applicable thereto. [Sec. 713.221 reads as 
corrected by publication in the Federal 
R egister (37 F. R. 22717), effective Decem­
ber 1, 1972.]

;• HI 3855.222]
Sec. 713-222 Com plaint file.—The agency 

shall establish a complaint file. E xcept as 
provided in § 713.221(c), this file shall con­
tain all docum ents pertinent to  the com­
plaint. T he com plaint file shall include 
copies of: (a ) T he notice of the E qual 
Em ploym ent O pportunity  Counselor to  the 
aggrieved person under § 713.213(a), (b) 
the w ritten  report of the Equal E m ploy­
m ent O pportunity  Counsel under § 713.213 
to  the Equal Em ploym ent O pportunity  
Officer on w hatever prccom plaint counseling 
efforts w ere made w ith regard  to  the com ­
plainant’s case, (c) the complaint, (d) 
the investigative file, (e) if the com plaint 
is w ithdraw n by the com plainant, a  w ritten  
statem ent of the com plainant o r his repre­
sentative to  tha t effect, (f) if adjustm ent 
of the com plaint is arrived at under § 713.217, 
the w ritten  record of the term s of the 
adjustm ent, (g) if no adjustm ent of the 
com plaint is arrived at under § 713.217, a 
copy of the le tter notifying the com plainant 
of the proposed disposition of the com plaint 
and of his righ t to  a hearing, (h ) if decision 
is made under § 713.217(c), a  copy of the 
le tte r to  the com plainant transm itting  that 
decision, (i) if a hearing was held, the 
record  of the hearing, together w ith the 
com plaints exam iner’s findings, analysis, and 
recom m ended decision on the m erits of the 
complaint, ( j)  if the  D irector of E qual 
Employment Opportunity is not the designee, 
the recom m endations, if any, m ade by him 
to the head of the agency o r his designee, 
and (k ) if decision is made under § 713.221, 
a copy of the le tte r transm itting  the decision 
of the head of the agency or his designee. 
T he com plaint file shall not contain any 
docum ent th a t has not been made available 
to the com plainant o r to his designated 
physician under § 294.401 of this chapter. 
[See. 713.222 reads as corrected by 
publication in the Federal R egister (37 
F . R. 25699), effective Decem ber 1, 1972.]

©  1974, Commerce Clearing House, Inc.



T h ird  P a rty  A llegations
[3855.251]

: Sec. 713.251 T hird  party  allegations of 
discrim ination.— (a) Coverage. T his section 
applies to  general allegations by organiza­
tions or o ther th ird  parties of discrim ination 
in personnel m atters w ithin the agency 
which are unrelated to  an individual com­
plaint of discrim ination subject to  §§ 713.211 
through 713.222.

(b) Agency procedure. T he organization 
or other th ird  party  shall state the allegation 
w ith sufficient specificity so that the agency 
m ay investigate the allegation. The agency 
m ay require additional specificity as neces­
sary' to  proceed with its investigation. The 
agency shall establish a file on each general 
allegation, and this file shall contain copies 
of all m aterial used in m aking the decision 
on the allegation. T he agency shall furnish 
a copy of this file to  the party  subm itting 
the allegation and shall make it available 
to  the Commission fo r review on request. 
The agency shall notify the party submitting 
the allegation of its decision, including 
any corrective action taken on the general 
allegations, and shall furnish to  the Com­
mission on request a  copy of its decision.

(c) Commission procedures. If  the th ird  
party  disagrees with the agency decision, 
it may, w ithin 30 days after receipt of the 
decision, request the Commission to review 
it. The request shall be in w riting  and 
shall set forth  with particularity  the basis 
for the request. W hen the Commission re­
ceives such a request, it shall make, o r 
require the agency to  make, any additional 
investigations the Commission deems neces­
sary. The Comm ission shall issue a decision 
on the allegation ordering such corrective 
action, with or without back pay, as it deems 
appropriate. [Sec. 713.251 reads as corrected 
by publication in the Federal R egister (37 
F . R. 25699), effective Decem ber 1, 1972.]

7a



APPENDIX B: DEFENDANTS' ANSWERS TO
PLAINTIFF'S FIRST INTERROGATORIES, 
EXHIBITS 5A and 7



sn ICTION OK INITIAL LEVEL SUPEBVISOIIS

iNtnonrcTioN
The selection of Initial level supervisors Is on Important primary atop In 
expanding career opportunities for postal employees while at the same llmo 
t  significant process for Improving managerial nnd organizational effective­
ness. Selections for promotion are based upon merit lu Job pci-formance, 
the Individual's potential for assuming greater responsibility, and Individual 
quail Ncaltuns.* »
Kach selection Is made without regard to race, color, religion, sex, Ar 
national origin and Is In no way Influenced by political considerations.

The selection methods nnd procedures described below aro Interim modifi­
cations of the current process with emphasis on Initial level supervisory Job 
characteristics and requirements matched to documented performance end, 
potential.

s e l e c t io n  p n o rrm 'H rs

Until eelectlon procedures are revised, the following guides will bo usedi

1. Current supervisor)'registers arc to be used until superseded.
Current procedures for examining are to be continued In main­
taining registers. An exnintnallon may be roopened with ap­
proval of die District Manager.

S. Installation heads may consider as eligible for promotion any 
employee who has attained a score of 65% on the appropriate 
supcril'o r examination. All eligible employees may be ap­
praised for srlccllon at the same time or inay be appraised 
In order of score as vacancies occur, provided all evaluation 
and to lection proceilures ore followed. The Individual's score 
on die examination Is not a factor In further rating for 
selection.

I< Each eligible employee to be considered will bo appraised by 
his/her Immcdlalo supervisor^), using PS Form 139 ("Ap­
praisal of Eligible* for Supervisory Positions") i s  described 
In ths next section.

2

4, As o result of Ibo Individual appraisal, each candidate I* 
jsslgurd nn Overall Hating of A, II, or An "A" rating 
means dial Hie employee Is ready for Immediate selection 
nnd placement Into a rperlflc supervisory position. A "B"

• ruling means dint die employee should be observed and 
evaluated In n variety of nupervlaory work and training 
assignments for a period not exceeding six months. Jly 
ths end of this provisional period, tho cmployco must bs 
reappraised and rated In cither Category A or C. If the 
employee Is rated lu Category A, hc/she Is considered 
ready for selection nnd placement, A "C" rating means 
that dio cmployco Is not ready for selection as a supervisor 
at this time, and Is to be roappralscd after 12 months.

I ,  The Installation's Promotion Advisory Board Is responsible
for validating Individual appraisals, Insuring that documentation 
recorded nn Form 139 Is adequate, examining candidates' 
total qualifications, screening and recommending Ihc final 
list of candidates nidi "A" ratings to dio Installation head.
Any qualified candidate on the "A" rating list may be 
selected tor placement on n permanent basis.

( .  When all employees with "A" ratings have been placed and 
dm Installation continues to have vacancies, that Installation 
head may request the District Manager to expand consid­
eration to "A" candidates on appropriate registers In other 
Installations vvldiln the Sectional Center or District, Also, 
within Ihc Installation It may not be feasible to place "A" 
candidates immediately. The availability cf these candi­
dates should bo made known to the District Manager.

T. The Installation head In responsible for maintaining adequate 
records for audit of tho selection process.

t .  The assignment of employees to special service-wide manage­
ment dovclopmcnt and placement programs, such as Manage­
ment Associate end Post Office Management Trainee, may bs 
effected without regard to those procedure*.

X

t

1
:



0 Human*

'£>
<o

N)
O'

use  o f  i ’s roiiM n n , " aim'Hai.tai. o f  k i.h h h i.kh rn n  hih’I'Iivimoiiy 
rosinoN -s"

Until t  revised form Is Issued, PS Form 439 will be used as follows!

1. Condi.Inti s will In) appraised by tlic lr  limit) dlnlo miporvlsur(o). 
Frctlch II, "U'rllten evaluation, " on tho back of Form 439, U 
to be completed before Section A.

2. Frcllon IV-1 ("As an employee")! the evaluator underlines 
one of the five printed questions which most suitably describes 
the employee's current and recent performance In hlsAcr

■ present Job, In the blank space, the evaluator writes brief
rpcdflc examples of performance to support the evaluation,

2. Section rv-2 ("As a potential supervisor")! Uio evaluator 
underlines rue of the four primed (locations which moat 
suitably describes Die evaluator's estimate of how effectively 
tho cmployco will probably perform as an Inltlnl-lcvcl super­
visor after becoming familiar with the position. In tho blank 
space, tho evaluator writes specific examples to aupport tbs 
estimate of potential.

• 4, The questions underlined by Uio evaluator are converted to 
ratings of A, II, nr C, as followai (Questions have been 
slightly edited from those on the form for clearer meaning),

Section ll-l (performance) Rating
employee Is one of the lies! I have know n..,........ . ’ A
employee Is above average compared lo tho

general run.......................................................   A
employee Is good hut not outstanding............ . B
employee Is not fully satisfactory................................. .. C
I doubt that cmployco will ever bo satisfactory........ . C

Section R-2 (potential)!
employes would develop Into ono of our beBt

supervlaors........... .......................     A
Cmployco will be a good superv isor... . . . . . . . . . . . . . .  A
Employes will bo an average supervisor........................  B
Employes will b« a poor supervisor........... .............. . C

4

S, Tho two Individual ratings lor Sections B -l (performance) and 
D-2 (potential) arc combined to obtain a slnglo Ovorall Rating 
of A, B, or C. Tho rating for potential receives the greater 
wolghtlng In arriving at tho Ovorall Rating, as followai

Section Section Overall 
B -l B-2 • Rntlng 4

A ♦ A m A ) Employee Is ready for Im-
U ♦ A m A ) mediate placement

A ♦ B m B ) Employee Is lo bo considered
B + B m B ) for placement within 8 months.
0 ♦ A - B ) after additional observation and

evaluation In specific supervisory 
work and tralnlig assignments. 
Employee must be reappraised 
and placed In either Category A 
or C by ond of alx month period.

• A ♦ c - C > Employee Is not ready tor selection
B ■f C - C ) at Oils time. Is to bo reappraised
C 4 B - C ) alter 12 months. May be placed la
C 4 C - C ) Categories A or B, or continued la

Category C,

4, Wrlto tho A, I), or C rating for performance and potential In the 
upper left corner of the appropriate section,1 and wrlto the Overall 
Rating, A, B, or C, In Uio upper left corner of Uie front page of 
the form. (Sen Sample Form)

, t .  Tills form need not be shown to or discussed with the employee, 
as It Is used solely as a management aid In making a promotional 
decision. Tho evaluator, however. Is expected to discuss with 
tho employee any aspects of performanco of h lsA er present Job 
which ore strong, along with tboso which can and should be Im­
proved, If the employee continues to be Interested la soloctlon 
to on Initial level supervisory position.



i

c o  
» t r

r * -demonstrates thorough knowledge of the 
qnlrc-m-nt< and methods Involved In lining Oio Job 
7~ - '- B«ls quality work done efficiently and
Uiqrougl-.l) i meets goals/largets, meets deadlines.

g s a i  j s & s a r

-TVatrntl vl (Section n-2)

potenUlal'are* C° n5,<!Cred eVa'Ui“ ,ne 0,8 " " P * * " * -  -p e rv t.o ry

mcD,M «W1I «o copo With

~ ~ ~ ^  ,!t': ' rt' s responsibility for performance of a group, 
how , ‘ nerpy a . I drive to accomplish tasks or go a l,"  ‘  W

J— r r f - ’ 1 ‘ , ro :,n'1 #l,,ll‘y ' p I'lcnllfy and analyse pro. It ms, and lo find ami choose among solutions.
7 ~ ~ ~ ^ h*’ ,Icn,on3lralt'd Initiative and effeettvenese
resn e  ,!iV° MCrS l° * llUn':ly Bchlcvo commands therespect of others! respects tho feelings of others.
I c chr.lcal ability, has required tochnlcal know-how or ablUtr 
to acquire necossary aklll quickly. v

•* ,* »

v ; ‘

i , . .  

■ k

- r

The evaluator dates and signs the form ns Indicated. Discussion

f iw T tT l 'l  * *!‘h ? '° n "P,0yC0 mny «nk0 l,llro « month following tho evaluation nml munt bo noted on the form at the
lime, showing the dato and gist of discussion. Tho evaluator Is
responsible for following up on appropriate recommendations.

Ap p p a is a i . n t im rs

£ r r r ' ,,! °  “ ’I  '’r0D',C’ 1 mo8‘ cffecU''« promotional opportun-
S , : ! S S  lh° >” -*■«» ••

Performance (Section n~1|

’ ■ Factors to be consblered to evaluating the employee's perfo rm .**

i; a  m  i* 1 .1 :
' u i natal Ii'nitiArprtAisM. nr ri mini r rmt sun nvDonr rotiTintis 341 r

7/1/7  1

r
M0u
ro;t‘Ajn a

,T. J t  )N  1 i . i iA M A M  n n N i ) i , r : Y
1 r.-.| f,r rif.r

N V  N
•'.•.HIM la l k r

1 >1 * t i I I  n tIo n  C l n l ;
T0AATIHC OAMCUl̂ ?. I'orcnnn M a lt a

f  Ar fr-|-/;■)»* n.imrd «A,-i f  Am Amir t l ig tlt h lf  /,*» prrmrlii"* M •  l i / v i l t i . w s .  f l r j i #  | i t r  *j y j y  S. ' tt l l  end 
I*it • f l  'flM.W »•/ A,«n A; C u ' Y (\U o/lAe i lfmi rn  lAir / j/m. I An fto/uali . '* « M |  I f  | i m  ye*r mpil ( t  - r f j
•  I It m i l  Aiti # on mpirMni Aro'iny on uktlhtr  lAn t n p l o y n  it i t lr t le J  /or ffonrlt^n.  f /raise fee** lk , i  /* •• |«  «\,« ofj , t i
• I ) ( U/ h r l i f t l  f r s i r i lM r f ,

A - l ed i n«.»l c if  j section ilm ll te  co m flttc J |ty p U t in i  
• in ifT ,m i | r u  heve chosrn r » |poa| n r•■%!!v describing the

kTTaTtT f uo FTo i  am p‘?  o stalicm v ft f
tn I l it  l* »  f 'lm sd cj on |||« she U n r i  ani.ee nag she
f ir plovtr*g rilil** r jn u e j»n d  ei-ihty.

a) H a t •iicepticnully keen interest In hit dull#*
ond In Improvea potldl service. Eager I*  
team ond contribute ideas.

b) Accepts Supervision well. Rea lly  motivated to
do cbove o v t 'o je  job.

c ) Gene,o ily octuple direction ond suggestions,
but d s f lo y i l i l l le  In le ie tt.

d) H o i very litt le  interest In hie Job; fust ge lt by;
USuolly resents supervision.

j-iWoviADGe cf P6WAl pnCcn>uf,£i

B

o) H o i a very thorough knowledge ol postal r e g r  
lotions ond procedures; keeps well Informed 
on now developments ond techniques.

b) Above ovtrcgc knowledge of M l  job require*
rrenfi ond techniques.

c ) Con hondle most routine assignments, but
needs frequent Instruction.

d) Somewhot bewildered by his |ob; seems lost.

J- IN I11A11V C

o) Dynamic; quick to assume Intelligent In lotlva 
in ony situolion.

b) Energetic ond resourceful In hondllng most-
lilu a lio n i.

«) Tckes necessary action on own In itiative  In 
routine sltuolions.

d) Locks energy; requires constont guidance ond
urging.

4-AOILITY TO WOOK CFfCCT lVC LY  WITH OTHERS

a) An e»c«pfionolly good I t em  worker; inspire!
those orovnd him.

b) Generally o tenm worker; utuolly works hormo*
nioutly  with others.

c) Prefers to woik alone, not a teom worker, but
gets olong tola tfoc'ortly.

d) A ntcgon iiet others by his octions; quarrel* 
some or Inconsiderate.

(L

L :  f H YStCA L_v [T_a L ITY
o) EhCtpiionolly strong ond healthy. Very 

energetic.
b) H o i good heolth ond above average energy.
c) Averoge health ond energy.
d) Has mojor physical weokness ar I I I  haollh; 

frequent tbsence• dua ta illnese.

l - l w O t l C M A l  STABILITY________________ _________
a )  L i C f l l e n l  od|u itme nt  10 ( h o n g i n g  i t l j a i  o n i ,

t o l e i  l l . i A g i  in  str ide; r or e lf  lo s es  ( o ^ p o i e r s ,
b) Well holanced. Usually nomtains good self

control.
c) Generally noble, but occasionally lets litt lethings d* Stu*b him.
d) Given to e^cticnal tirades; aitrem ely nervous;

( f - ' t  «>*l e c>•*•••%•*. ____________________________
7-L (  A D IL I? Y
a) Owtstcndmg leadership quolatles; goed ergon*

iia r; gets the best out of people.
b) Good cb ih iy to leod, ccmmonds respect, hot

good perspective.
c) Gets olc^g wed with ethers, but is e follower

(Other lh on o Usder.
d) Locks leodt'lhap obality; locks ferctlu lne tl

Or ontcgonaies p.cple.

9 -ItjIT COMITY_______________________________________ __
o) Momtomi highest personal stonderds ef hon* 

e»ty; comn-ondi hagh rsspect ler fo<rntts ond 
Sarceraly.

b) Depen^oUe, loycl; objective an has thinking.
c ) Gerf*o lly  loyol otd sancere.
d) Hot dep end •*. U . inclined to b lvlf erd la tek#

fn*|/ 0 J**nf«rrf S. " u l t  le  w^rthe-l.

Wholly confident, a person of tsg n j o' d mature 
icdjmenl; m-te» deqat>ons recd-ly.

Ccn be relied on to solve most problems; con* 
e lutions cr# generolly sound.

Sometimes hesitant when facing new eitvo'ione; 
Otherwise sound.

D .» U  « i  r*okir»g decisions; rroVet toe manym »r-lr » t.
10-uCMlAlALE*f*(lS
o) C etremely rstourceful rmcg.nolion cc.p'ed with 

sound for« s• 91 t, quick to trn ie  si'uot.one.
b) Open r-ind*d o-nd ale»l; go ad co^^cn sm ee.
c) C c - f  ftenl to handle norrol problems.
d) Slow t^-ireer; locks iroginotion.

I l - f l« S C 't A t  CCH^UCT

K e rp t enceplionally high stondords for pet 
t o o l  conduct.

Generolly momtoins high stondo’ds. 
Satisfactory; no major charocter defects. 
H o t unsatisfactory personal hobsts; poor 

attendance record.

0

0
0

A|r. IS? | 4Jf



s a m p l e

" ........"  D - I M 1 I t s  hVA LU A TIO N  —

I.Af am h i  onr of ihe e«ploye»a you bare  Abovt • » « » ! »  c*«r«ied  lo *h* ftncrAl W»
of fsp lcycc tF  A r »’ f e r r lo v ee  but not ©umspdinjf Not fully »ail*factOrfF !• It doubtful be *111 t t e f  bo 

•  s t i s U c t o e y f  ( l  i c  o\n  » O l d l )

3
Use examples of Job-related performance such as attendance, meeting 
schedules, reducing costs, Increasing output, meeting other goals, 
contributing to group performance and working with others.

J.AS A rotlHTIAl JUPUtvUOX- till he dttclop Imo one °t »ut *>e»t turret! ton! till lit be a good tuptrtltetf 
A a l im i t  Iipm lin l A foot lupiitltoit liploo Ihe •bililitl thtl would ««h» W» S fully »»tltl«c«Ory 
lupmi*of or % out d hinder hlo fr«*o» beco«*lng • really good iupervlaor.

A
Use examples of ability to make and altor schedules, contribution of Ideas 
for better unit performance ability to Influence others tn reaching objectives,, 
ability to analyte problems and suggest useful solutions, knowledge of skill 
■res, ability lo handle unit budgets and information.

I  b a r*  d iaeaaatd with lha •■play** M . _ ,,r chuaelcfUtU which I have tvalsatW «IA

• Jd ) ,  and bar* coanaetled M a

f a

(Dit)
a A T IMO OFriCIAWJlf-alvr •>* **•)**•)

\

I
J
i
I
i

INTERIM GUIDE

s.
SELECTION OP INITIAL LEVEL SUPERVISORS

INTRODUCTION

SELECTION PROCEDURES

USE OF PS FORM 139 "APPRAISAL 0 7  ELIOfBLES
FOR SUPERVISORY POSITIONS"

APPRAISAL GUIDES XI
APPENDIX

Sample Form 439

l!■ i

(
h

d
°



U.S. POSTAL SER V IC EREPORT ON INTERVIEW FOR SUPERVISORY POSITION DATE OF IN TER V IEW

NAME OF PERSON IN TERV IEW ED POSITION IN TERV IEW ED  FOR

1 - APPEARANCE. BEARING  AND MANNER

EVA LUAT IO N : 0  OUTSTANDING 0  ABO V" AVERAGE n AVERAGE Q  BELO W  A V ER A f.r
2 -  AUILI 7Y IN ORAL EXPRESSIO N

Voice quality, d.»ntv of sivech. efft'ctivonr^ of delivery, uw of language, ability to get point across, emphasis in speaking, responsiveness to 
questions, t’M.jrt* to mjM' complete response, listens.
EVALUATIO N_________ 0  OUTSTANDING Q  AEO VE A VERA G E 0  A V ER A G E 0  BELO W  A V ER A G E

3 -  STA BIL ITY  AND SOCIAL ADJUSTM ENT
Manner ol greeting and leave-taking, observance of social amenities, manner ol conversation, talkative or timid, repetition, interruption, 
excitability, tact. '
EVA LUAT IO N : ______o  OUTSTANDING o  ABOVE A VERAGE_______  0  A VERA G E 0  BELOW  A VERA G E

4 -M EN T A L  Q UALIT IES
Ability to understand, objectivity and analytical ability, discrimination between fact and opinion, hedging, reasonableness, bluffing, avoiding 
commitments, consideration of others' opinions, originality, imagination.
EVA LUAT IO N :_________0  OUTSTANDING 0  ABOVE AVERAGE___________ 0  A VERAG E____________Q  BELO W  A VER A G E

5 -  V IT A L IT Y
Enthusiasm, determination, attempts to "sell" viewpoints, physical and emotional stamina. 
EVA LUAT IO N : 0  OUTSTANDING 0  ABOVE A VERAG E 0  A VERAG E 0  BELO W  A V ER A G E

6 - M A T U R IT Y
Acceptance of responsibility for own behavior, placement of blame on other people, effective use of past opportunities, respect for other people's 
individuality, realistic appraisal of own abilities and ambitions.
EVALUAT IO N : 0  SU FF IC IEN T LY  M ATURE 0  SOMEWHAT IMMATURE

7 -  WORK ATTITUDES
Expressed feelings about job, coworkers, customers, supervisors, and Postal Service; evidence of undue favoritism or bias; 
sensitivity to minority group and union relations.
EVALUAT IO N :_________0 OUTSTANDING_______ 0  ABOVE AVERAGE 0  A VERAG E 0  BELO W  A VERA G E

8 -  MOTIVATION AND IN TEREST
Desire for supervisory management responsibilities, willingness to accept difficult problems and to adapt to changing conditions, 
willingness to work under pressure and adverse conditions, recent efforts to progress or improve self.
EVALUATIO N :_________0  OUTSTANDING_______ 0  ABOVE AVERAGE 0  A VERAG E 0  BELO W  A V ERA G E

S-SU BJEC T-M A TTER  KNOWLEDGE
(Evaluate if candidate is being interviewed for a specific supervisory positionl: Extent and quality of postal and/or technical knowledge 
needed in order to enter the position.
EVA LUAT IO N : 0  OUTSTANDING 0  ABOVE AVERAGE 0  ADEQUATE 0  INADEQUATE

IN T ER V IEW  COMMENTS (Continue on reverse, if  necessary)

O V ER A LL  IN TERV IEW
EVA LUAT IO N :_________0  OUTSTANDING 0  ABOVE A VERAGE 0  A VERAG E 0  BELOW  A VER A G E

G EN ER A L  EVALUATION FOR SUPERV ISO RY POSITION
If appropriate, interviewer evaluates the candidate's TOTAL qualifications. Consider: Supervisor's appraisal of performance and potential; 
candidate's relevant experience, training, and education; interview results; any other information available (e.g_., work records, leave record, 
commendations, suggestions, etc.). Weigh candidate's strengths and weaknesses for effective performance in supervisory position.

EVALUATIO N :_________0  OUTSTANDING 0  ABOVE A VERA G E 0 ' A VERA G E 0  BE LOW AVE RAGE
EXPLAN ATIO N  OF EVALUATIO N (Continue on reverse, if  necessary)

S IG N A TURE OF IN TERV IEW ER IN TER V IEW ER 'S  POSITION T ITLE

PS Form
Aug. 1973 442

5b



APPENDIX C

United States Commission on Civil Rights, The Federal 

Civil Rights Enforcement Effort - 1974, Vol. V, "To Eliminate 

Employment Discrimination" (July 1975) (excerpts: pp. 61-86;

619-624.)



-tar.

'■ ’’ v . ■ : .  . f t ' .  • •
t  • .< r t  V  J  V '  • i  . ?  \  '
Ir»» f : .  I. - • f . \  . . . » ! >.T 

v i .  .• . - -7* -  . . . .  . .. . . .
v v - f r -  . ; v  ■ .v. . .  y ; , • : / > . " ■  V ' - ’ .. ■ ,

f t . " - - ' ’j  ~ ' V  • ■; f t  1’ K- / »

‘-".V
i

"*S

6 . v l

i v

61

•r
i •*

IV. Processing Title VII Complaints

Prior to the extension of Title VII coverage to Federal employment,

the Commission had issued regulations governing employment discrimination
201

complaints brought under Executive Orders 11246 and 11478. In 1971,

congressional committees in both the House and Senate strongly criticized 

the Commission's complaint procedures and determined that they may have 

actually denied employees impartial investigations and fair consi­

deration. Bias against complainants appeared to the committees to be 

inherent in the procedures, since the allegedly discriminatory agencies 

were responsible for investigating the complaints and rendering final 

decisions, unbound by the findings of the hearing officers. Agencies'

final decisions were appealable to the Commission's Board of Appeals
202

and Review (BAR), but were affirmed in most cases. Finally, the

committees found that the complaints system, as well as other parts

of the Federal Equal Employment Opportunity (EEO) program, had been

seriously weakened by the Commission's narrow view of discrimination

as primarily a problem of individual bigotry rather than the result
203

of systemic practices. The Senate committee, whose provisions on

201. 5 C.F.R. § 713.211, et se£. (1969).

202. Legislative History, supra note 42, at 84 and 423.

203. Id. The Commission's complaint procedures were also strongly
criticized in a report prepared by Ralph Nader's Public Interest 
Research Group in June 1972. See M.W. Brewer, Jr., Public Interest 
Research Group, Behind the Promises: Equal Employment Opportunity
in the Federal Government (1972).

lc



62

Federal employment ultimately passed, reported that the new Title VII

authority was "...intended to enable the Commission to reconsider its entire

complaint structure and the relationship between the employee, agency and
204

Commission in these cases."

As indicated in the discussion below, almost three years after 

the enactment of this legislation, the Commission's regulations were 

still fundamentally biased against the employment discrimination com­

plainant, for many of the same reasons recognized by the congressional 

committees in 1971. In addition, the Commission's interpretations of

complainants' substantive and procedural rights were in many respects
205contrary to the requirements of Title VII.

206The Commission regulations in effect in 1975 set out detailed 

-Steps which aggrieved persons must follow in challenging employment
204. Id. at 423.

205. The Commission maintains that parts of the 1972 Amendments to Title VII 
were drafted to accommodate specifically to the" complaint system existing
believes "thf bas • °f the,leSislation* "Therefore," the Commissionelieves, the basis for the report's conclusion that the system and the
rights granted to Federal employees and applicants are contrary to Title VII 
requirements is difficult to find." Hampton letter, su£ra note 7.

19A9 5 C'F'^‘ V 1!3'2 1 1 - ^  (1974). The regulations adopted in
Jh 1Q7 96a ^ sllShtly revised in 1972 following the enactment ofthe 1972 Amendments to Title VII. 5 C.F.R. § 713.211 et sea 37
Fed Reg. 22717 (Oct. 21, 1972). A listing of the r e v S i f S m a d l
?Q79 V m e  Y  d in FPM Letter No‘ 713-17 (Attachment 1), Nov. 3 

d^SCUSS1°n of the revised complaint regulations, see,
Slo f National. Association for the Advancement of Colo^id

pie (NAACP) Legal Defense and Education Fund as Amicus Curiae 
Laurel v. United States, appeal docketed No. 74-3746, 5th Cir. 1974. 
urther revisions were made in the regulations in 1974 to include' 

o ^ h ST S-f° V he processinS of complaints alleging discrimination
?S7?r® ™ i Sr°f a§e’ pursuant to Public Law 93-259 (effective May 1,1974). FPM Letter 713-28, July 9, 1974. 7 *

2c



 ̂* . **#'■■ ■, ,

63
207

discrimination in Federal employment. * Following an informal process, 

complaints proceed through formal investigation and a hearing, if 

requested by the complainant, and are then subject to final decision 

by the agency head or other designated official. Complainants may file 

a civil action in U.S. district court after 180 days from the initiation

of the complaint or after final agency action. They may also appeal the
. . . 208agency s final decision to the Commission's Appeals Review Board.

These procedures do not apply to general allegations of discrimina­

tion unrelated to a specific individual, which are made by an individual
209

complainant or a third party. When complaints are made alleging

discrimination against a class, the agency is required only to establish 

a file and to notify the complainant of its decision, which the complainant 

may appeal to the Commission within 30 days. There is no requirement that 

the agency^conduct an investigation, nor are any time limits set for agency 

action. Complainants are not permitted access to the investigatory file 

until the case is closed, and there is no right of appeal to the Appeals 

Review Board. Further, the Commission regulations do not acknowledge that

207. Employee complaints alleging improper agency actions on grounds other 
than race, ethnic, or sex discrimination are processed according to entirely 
different procedures which provide for a hearing before the Commission, but 
no right of appeal to the Commission's highest reviewing authority, the 
Appeals Review Board - 5 C.F.R. i 772. These procedures apply to employees' 
challenges to adverse actions such as termination, probation, or pay classi­
fication. Complainants frequently are faced with having to elect which of 
these procedures to follow in challenging an adverse action which they believe 
to be racially or sexually discriminatory.

208. The name of the Board of Appeals and Review was changed in 1974 to the 
Appeals Review Board.

209. 5 C.F.tf. g 713.212(b).

210. 5 C.F.R. § 713.251. There are no procedural requirements governing the 
conduct of such investigations. 211

211. FPM Letter No. 713-20 (Jan. 27,1975).

3c



64

complainants raising general allegations have the right to file a civil

action in court. During the first quarter of fiscal year 1975,

approximately 25 general allegation complaints had been referred to
213

the Commission for review. However, complainants challenging an

agency's employment practice, for example, a job requirement which may

adversely affect a minority group,^may pursue the challenge through

the regular complaint procedures. However, when an employment practice

required by the Commission is challenged, the complaint may be made in
215the form of an appeal to the Commission. The Commission has failed to

212. 5 C.F.R. § 713.281.

213. The Commission did not begin to collect data on the total number of 
such complaints filed nationally until fiscal year 1975. In the Washington, 
D C  area alone, 14 general complaints were reviewed during fiscal year
* u In 0nly two Stances was the agency's decision reversed. In one 

of these cases, the agency was ordered to establish a Sixteen Point Program. 
The Sixteen Point Program, now called the Spanish Speaking Program, is 
discussed on p. 108 infra. In the other instance, the agency was instructed 
to discontinue requiring a job qualification which was related to a single
Divisirm^R amace' DIntervifw with Paul Leslie, Chief, Washington Operations Division, Bureau of Personnel Management Evaluations, CSC, Nov. 13, 1974.
214. 5 C.F.R. § 300.104(c).

r15"j 5 C*F*r * § 300.104(a). An appeal is made to the Appeals Review 
Board whose decision is final, subject to discretionary review by the 
Commissioners. 5 C.F.R. § 772.401; 5 C.F.R. § 772.308. In at least 
two instances, court challenges to the Commission's entrance examinations 
have been dismissed or remanded for failure of the complainants to exhaust
nfiSTn1- ^ 1!11!traA1Ve^ r0CeCiUreS’ DouSlas v. Hampton, supra note 121; League of United Latin Am. Citizens v. Hampton, 501 F.2d 843 (D.C. Cir. 1974).
To date, there have been few complaints filed with the Commission pursuant
S  ^ L i0"S- |S£ In Re Shirley Long, Appeals Review Board, CSC,
iov. U ,  1972 (finding improper a job requirement by the U.S. P-ark Police
of5'8")didateS W6i8h 3 minimUln °f 145 lbs- 311(1 have a “^imum height

7



Ha i mi m & i *

65

cross-reference these provisions in the standard complaint regulations;

thus, many complainants are unaware that they may challenge broad
216

practices in their complaints.

Although Title VII includes no restrictions on the filing of a

complaint against a Federal agency, the Commission has imposed stringent
. 217

conditions. The Commission regulations bar applicants or employees

from initiating individual complaints unless an informal complaint is first

registered within 30 days of the date on which the allegedly dis-
218

criminatory act occurred. In addition, the complainant must allege

216. Interview with Charles Ralston, Attorney, NAACP Legal Defense and 
Educational Fund, Mar. 20, 1975.

217. The Commission strictly construes the definition of applicant for 
employment. It has held, for example, that a person who takes a Federal 
Government basic entry examination but who has not applied for employment 
at a specific agency is not an applicant with the Civil Service Commission 
or other agency and, therefore, may not file a complaint. Appeals Review 
Board Decision in Case No. 713-74-278, Dec. 11, 1973. 218

218. The current regulations do not contain a provision included in previous 
regulations which permitted the filing of a complaint at any time if the 
alleged discrimination was continuing in nature. Compare 5 C F R § 713 213 
(1969) with 5 C.F.R. § 713.214 (1972). Title VII complainants may file ‘ 
discrimination charges with the EEOC against private employers or State
and local governments within 180 days of the date of the alleged discrimi- 
natory act, 42 U.S.C. 2000e-5(e), but the statutory time limitation has 
been held not to apply in cases charging continuing discrimination.
Culpepper v. Reynolds Metals Co., 296 F. Supp. 1232, 1235-6, (N.D. Ga.
1969), rev'd on other grounds. 421 F.2d 888 (5th Cir. 1970)! Federal* 
complainants, however, must comply with the Commission's strict time 
limitations unless- they can show good cause for the delay. 5 C.F.R. § 
713.214(a)(4). Thus, a Federal complaint was rejected as untimely where 
a female alleged continuing sex discrimination in promotion practices on 
the grounds that her complaint was filed 247 days after the most recent 
denial of promotion to her. Appeals Review Board, Decision in Case No. 
713-74-291, Dec. 17, 1973. The Commission's position barring complaints 
alleging continuing discrimination is squarely in conflict with Title VII 
law. The Commission believes that "the requirement for timely filing of 
complaints benefits all parties as it permits a comprehensive investi­
gation of recent events which are still fresh and reconstructible in the 
witnesses' minds." Hampton letter, supra note 7.

5c



a specific act of discrimination. The complaint is treated informally

by an Equal Employment Opportunity Counselor, who is directed to seek

resolution of the matter within 21 days. If informal measures fail, the

counselor must inform the aggrieved person of the right to file a formal
220

written complaint within 15 days of the notice.

66
219

219. Hampton letter, supra note 7. Despite congressional criticism of 
the Commission's tendency to view the problem of discrimination as one
of individual actions and to ignore systemic discrimination, the Commission, 
nevertheless, conditions its complaint procedures on the allegation of 
a specific act of discrimination. See Legislative History, supra note 42 
at 423. — c—

220. The Commission maintains that "the great majority of EEO-related 
issues of concern to employees are resolved informally, and some form of 
corrective action is taken by the agency as a result of over one-third 
of these contacts with counselors." Therefore, the Commission believes 
that this process is an effective means of resolving problems quickly and 
informally and substantially reducing the number of issues which need to 
be processed through the formalized complaint system and the courts."
Hampton letter, supra note 7. On the other hand, there may be some 
question whether complainants are fully informed at this stage of the 
nature of the discrimination they may have experienced or of the relief
to which they may be entitled. Ralston interview, supra note 216.



V r »■ ..«»qririfts.

67

In the past, from 10 to II percent of all informal complaints 
developed into formal complaints:

Fiscal Year 1972 
Fiscal Year 1973 
Fiscal Year 1974

Number of Persons 
Counseled_____

16,883
26,627
31,484

Number of Formal 
Complaints

1,834 (11%)
2,743 (10.3%)
3,435 (10.9%) 221

The vast majority of formal complaints in each fiscal year alleged race

discrimination, followed in frequency by allegations of discrimination
222

on the basis of sex, national origin, and religion.

When a complaint is filed, the head of the agency or designated 

official may reject any portion of the complaint which is of a general 221 222

221. Memorandum to Irving Kator, Assistant Executive Director, CSC, from 
Anthony W. Hudson, Director, Office of Federal Equal Employment Opportunity, 
CSC, Aug. 23, 1974. Approximately 35 to 45 percent of the informal complaints 
were followed by some "corrective action," but not necessarily any specific 
relief to the complainant. Id. An analysis of corrective actions taken by 
agencies in fiscal year 1973 found that these measures most frequently con­
sisted of an "improved personnel practice," promotion, reduction or rescission 
of adverse action, training opportunities, or reassignment. The next most 
frequently occurring corrective actions were reinstatement, priority consid­
eration for promotion, improved EEO practices, and removal of adverse material 
from official personnel folders. Telephone interview with Anthony W. Hudson, 
Director, Office of Federal Equal Employment Opportunity, CSC, Nov. 25, 1974.

222. Race discrimination complaints represented 68.4 percent of the total
formal complaints in fiscal year 1972, 61 percent in fiscal year 1973, and 
60.3 percent in fiscal year 1974. The respective figures for the other 
bases were as follows: sex-female, 16 percent, 20 percent, 21.7 percent; sex-
male, 3.6 percent, 4 percent, 6.3 percent; national origin, 9.1 percent,
10 percent, 9.5 percent; religion, 2.6 percent, 5 percent, 4.3 percent.
Hudson memorandum, supra note 221. The Commission's tabulation of 
complaints did not indicate the number of complaints alleging both sex 
and race or national origin discrimination.

7c



*1
.1 ^

68

nature and not related to the individual.
223

In fiscal year 1974, 10
percent of final complaint dispositions reported by agencies were rejections

224
of complaints. The Commission has not issued clear guidelines

specifying what types of allegations are "unrelated" to an individual 
225

complaint. It has consistently held, however, that complaints

alleging discrimination against a particular class of employees, of

which the complainant is a member, are not within the purview of the
226

standard complaint procedures. In contrast, class and individual

i H

: if.

223. 5 C.F.R. § 713.215. The complainant may challenge such a rejection
Dy appealing to the Commission or by filing a civil action. Id.

224 • oof 2,650 disP°sitions> 265 were rejections. Hudson memorandum, note 221. *

225' ^he Commission has merely indicated that allegations of discrimination 
which do  not fall within the purview of the regulations are those not filed 
by an employee or applicant for employment in the agency where the act 
occurred, do not relate to an employment matter over which the agency has 
jurisdiction, or are not based on race, color, sex, religion, or national 
origin FPM Letter No. 713-213, Sept. 21, 1973. The Commission has indi­
cated that each complaint must be considered on its own merits. What may 
6 a? unrelated' allegation in one complaint may well be the core of another 

complaint. Hampton letter, supra note 7.

226. See, for example, Appeals Review Board, Decision in Case No. 713-74-275 
Dec 10, 1973. The complainant alleged that an agency policy of controlling ’ 
grade escalation, which applied to only two job classifications, was discrimi­
natory on the basis of sex, since virtually all employees in the two classi­
fications were women.^ The complainant was an employee in one of the two 
job categories. Similarly, a Native American employee denied a promotion 
tiled a complaint alleging discrimination against Native Americans in pro­
motions; the class allegation in the complaint was rejected. Appeals Review 
Board, Decision in Case No. 713-74-289, Dec. 17, 1973. Since the Commission 
does not permit the regular processing of class-wide complaints, some Federal 
district courts have held that a class action law suit is barred. See e g

V  S=hlesinSer> N°- 1689-73 (D.D.C. Aug. 9, 1974). -In No^mbeTl974, 
the NAACP Legal Defense and Educational Fund filed a lawsuit challenging the 
Commission s practice of severing class allegations from individual complaints.

V ‘ UnLted States Civil Serv. Comm'n, Civil No. 75-1694 (D.D.C. Nov. 20 
1974). See also, letter from William P. Berzak, Chairman, Appeals Review 
Board, to Allen Black, NAACP Legal Defense and Educational Fund, Oct. 18 1974
w ich affirmed that the Commission does not permit individuals to include class 
discrimination allegations in their individual complaints.

8c
■V-r . v



‘Ac-

discrimination claims under Title VII have historically been treated

simultaneously, since the Federal courts have long held that employ-
227

ment discrimination is, by definition, class discrimination. From

the complainant's standpoint, severance of class issues from the

individual claim in the administrative process can be extremely

detrimental because it may preclude collection and introduction of

evidence relating to the class which may be highly material to the 
228

individual's case.

The rule of rejecting portions of complaints not previously

raised also appears to be contrary to the historic treatment of

'̂ 11 complaints. Charges before the EEOC have generally been

broadened, where appropriate,• to encompass like and related issues
229

to the one raised by the charging party. This practice was adopted

by EEOC and upheld by the courts on the grounds that victims of

employment discrimination most often do not comprehend the complex
230

sources of that discrimination. There is no reason to believe that
Federal employees are any different. 227 228 229 230

6 9

I 227. See, ej*., Oatis v. Crown Zellerbach, 398 F.2d 496, 499 (5th Cir. 
1968); Jenkins v. United Gas Corp. 400 F.2d 28, 33 (5th Cir. 1968).

228. Interview with Roderick Boggs, Federal Employment Project, Washington 
Lawyers Committee for Civil Rights Under the Law, Mar. 19, 1974. in 
private employment discrimination cases, statistics showing the relative 
status of the entire class are relevant to the individual discrimination 
complaint. McDonnell-Douglas Corp. v. Green, 411 U.S. 792 (1973).

229. See, e ^ . , Sanchez v. Standard Brands, Inc., 431 F.2d 455 (5th Cir.

230. |ee, e^£., Danner v. Phillips Petroleum Co., 447 F.2d 159, 161-2 
(5th Cir. 1971). Although matters not expressly raised by the Federal 
employee in the informal complaint may be rejected from the formal complaint, 
matters not expressly raised in the formal complaint may be subsequently 
investigated if they relate to the "work situation." 5 C.F.R. i 713.216(a).



70

If a complaint is not rejected, it is then the responsibility of 

the agency's Equal Employment Opportunity Officer to provide for the 

complaint investigation. Complainants are not given the right to

influence the scope or method of the investigation. The regulations do 

not require that investigators be certified or trained in employment 

discrimination matters, but only that they be employees from a part of the 

agency not subordinate to the^agency official in charge of the unit in 

which the complaint arose. Until September 1974, the Commission pro­

vided agencies with investigators on a reimbursable basis. Effective 

September 3, 1974^agencies were required to assign their own staffs to 

investigations. Thus, despite congressional concern expressed in 1971

that there was an inherent bias in the complaint investigation procedures, 

Commission regulations still provide that the investigation be conducted by
234 *

employees of the allegedly discriminatory agency.

231. 5 C.F.R. § 713.216.

or management’analysts. FPM Letter^'H3 SOnnel ma^gement specialists,

and" April ™ T 34! }974' «°™var, between September 1973
of egenires ^ “ “ “  f  ^
of 62 complaint instigation. b e s a e “ f

a S i r S i S - i - a S '
reevaluate its regulaSi^Sro^dl^fo^inTOSt-igatioM^ SerViCe Commission

“b°“b “>»

5 S ls bJ -  a .'s sa sd s -p r^

10c



i

71

Commission regulations further provide that the investigation include

a thorough review of the general work environment in which the complaint

arose and a comparison of the "...treatment of members of the complainant's

group identified by his complaint as compared with the treatment of other

employees in the^organizational segment in which the alleged discrimination

occurred--- " This provision ignores the possibility that the complaint

may have arisen in an organizational segment in which there was discriminatory

segregation of one class. it further militates against proper analysis

of the work force, since the complainant's group is to be compared with

the aggregate of all other groups rather than with each separate group,
In addition, the term "organizational segment" is not defined to

indicate clearly how broad or restricted the investigation should be.

The Commission issued guidelines in 1971 explaining in more detail 
. 238
how complaint investigations are to be conducted. These investigation

guidelines suffer from a number of deficiencies, only a few of which

235. 5 C.F.R. § 713.216.

236. For example, a complaint may arise in an all-female clerical pool or
in an all-black mail room. The Commission does not believe this provision to 
be deficient because the term "organizational segment" may be interpreted very 
broadly. Hampton letter, supra note 7.

237. An analysis might find, for example, that 40 percent of minorities 
and 20 percent of nonminorities are concentrated in the lowest four grades.
If the complainant is a minority female, the investigation should compare 
the condition of minority females separately with that of nonminority females 
minority males, and nonminority males in order to determine the disparity 
between the status of minority females, and the other groups. In a typical 
situation, this analysis would find that 50 percent of minority females,
40 percent of nonminority females, 30 percent of minority males, and 5 
percent of nonminority males are concentrated in these grades. Thus, the 
disparity between the complainant's group and the group with the best 
status is a difference of 45 percent, rather than 20 percent. For data 
showing the composition of the work force in the lowest four grades, cross- 
tabuiated by race and sex, see CSC, Manpower Statistics Division, Bureau 
of Manpower Information Systems, Federal Civilian Personnel Statistics:
Federal Civilian Employment by Minority Group and Sex, Nov. 30, 1972.

^ y e®-̂ iSatin2 Complaints of Discrimination in Federal Employment, CSC, 
Uct. 1971 /hereinafter cited as Investigation Guidelines/.

lie



WOuld ^eliminated in revised draft guidelines circulated in November

1974. The most serious deficiency in the current guidelines is their

failure to include a correct definition of the meaning of discrimination.

The guidelines implicitly adopt a definition limiting discrimination
240

to overt acts or patterns of "unfair treatment." The guidelines in
241

draft stage in 1974 did not correct this deficiency, despite the well

established rule under Title VII that illegal discrimination includes

not only disparate or unfair treatment, but also neutral treatment which

had a disparate effect on any ethnic, racial, or sex group, unless justi-
242

fied by some compelling, nondiscriminatory purpose.

Second, the guidelines generally limit the scope of the investigation 

to the actions and decisions of the allegedly discriminatory agency 

official^and to the organizational segment in which the complaint 

arose. The proposed new guidelines would permit extending the investi-

72

InvesCi§ation Guidelines (undated), provided by Mr. Anthony W. 
1Q74°^l—  i:fecP°r > Office of Federal Equal Employment Opportunity, CSC, Nov. 1 
1974 /hereinafter cited as Draft Investigation Guideline?/. ’

The CUrT C ?uidelines state ^ a t  the investigation should be suffi-
shoul^deri enS1VR unc0ver a°y evidence of overt discrimination and should develop enough information to bring out...any pattern of nonselection
t ^ r f v i L n c r o T d L  emb^ S °f ^  COmPlainant's group which might consti- at 5 crimination.... Investigation Guidelines, supra note 238,

l i l L / i t  draf  Suidali"es state that "A pattern of discrimination is estab­
lished by evidence which shows disparate treatment of members of the com-

3 SrouP when compared with the treatment of members of other groups." 
Draft Investigation Guidelines, supra note 239, at 29-30. 243
242. Griggs v. Duke Power Co., supra note 114.

243. Investigation Guidelines, supra note 238, at 9. This limitation can 
operate severely to the disadvantage of the complainant, since statistical 
evidence based on the agency as a whole has been held to be highly material 
to an individual s case._ See, for example, Robinson v. Warner, No. 1654-23

24 ? L?74) ln whlch the court supplemented the administrative 
Su^ . fWlth statisticai evidence based on the entire Navy Command Systems 
Support Activity and reversed the agency's final determination of nondiscrimi­nation.

12c



73

gation to other units under the same administrative jurisdiction but not
244

to the agency as a whole.

Third, the guidelines on investigating complaints arising in the

selection or promotion process fail to include essential instructions

on investigating a personnel action. The guidelines merely instruct

the investigator to list the name, sex, race, or ethnicity of each of

the candidates and their relative ranking. There are no instructions

to investigate the possibility of systemic discrimination in the ranking

itself or in the process by which candidates were placed on the certificate 
245

list of eligibles. The proposed new guidelines indicate that the

investigator should "...consider the need for looking into the reasons

why the complainant did not appear on the certificate or was not rated
246

high enough to be within reach on the certificate," but they do not 244 245 246

244. Draft Investigation Guidelines, supra note 239, at 30.

245. Investigation Guidelines, supra note 238, at 15-17. The failure to 
include such an analysis in an investigation can seriously injure the com­
plainant. For example, a black female who was the only black in her divi­
sion and who had been passed over for promotion three times and for training 
opportunities two times was held not to have been subjected to race discrimi­
nation on the grounds that the selection panel's decision was based on 
"documentary appraisals and evaluations" and the personal knowledge of the 
candidates by the three panel members, two supervisors and the selecting 
official. Appeals Review Board, Decision in Case No. 713-74-284, Dec. 13, 
1973. Race discrimination can easily occur in supervisors' appraisals of 
employees. See, e.g.. Rowe v. General Motors, 457 F.2d 348 (5th Cir. 1972). 
Yet, the Commission made the decision in the above case without any indi­
cation that an investigation had been made of the evaluations and ratings 
given black applicants and employees by the agency. The Commission main­
tains, however, that the procedures for investigating promotion actions
are adequate because they determine how and why each candidate is ranked. 
Hampton letter, supra note 7.

246. Draft Investigation Guidelines, supra note 239, at 11.

13c



74

include instructions on the method by which this investigation should 
247

be conducted. Neither the current nor proposed guidelines contain

any instructions concerning the investigation of qualification standards 

which may have had an illegally discriminatory effect on the complainant. 248

Finally, both sets of investigation guidelines suffer from extreme

vagueness. For example, both instruct the investigator to determine

whether there exists "...any improper segregation of personnel by reason

of their membership in the group alleged to have been discriminated 
249

against," but there is no explanation of the meaning of the term

'improper." Similarly, the investigator is instructed to collect

information about the agency's merit promotion plan and procedures,
250

if needed for an understanding of the case." However, there are no

criteria included for determining the relevance of such information, 

or for evaluating a merit promotion system to determine compliance 
with the dictates of Title VII. 247 * 249 250

247. Id. at 39-43.

248.^ In reviewing individual complaints, the Commission does not consider 
the job relatedness of a particular selection standard which rejected the 
complainant. The draft guidelines propose to prohibit the inclusion in the 
investigative file of any Commission Job Element Guides or rating schedules 
Id. at 15. This information could be essential to challenging the job 
relatedness of a qualification standard.

249. Investigation Guidelines, supra note 238, at 10; Draft 
Guidelines, supra note 239, at 31. Investigation

250. Investigation Guidelines, supra note 238, at 17; Draft 
Guidelines, supra note 239, at 42. Investigation

14c



guidelines In draft stage as of November 1974 contained 
two distinct improvements over the current guidelines In that they 

emphasized the Importance of the investigator’s maintaining independence 

from the agency’, official, ,„d that they permitted the investigator to 

collect information relevant to a basis discrimination other than 

that charged by the complainant. The revisions to the 1971 version of 
the Guidelines .ere prepared without consulting with despite

a clear request from Congress in 1972 that the Commission 
obtain EEOC' s advice on equal employment matter,254

75

g u U e S f . '  S r p ^ i b U ^ c I f l " ; , ^  239> “  1 2 ’
the investigative file to these o ^ l s ’L ' S ^  S v ' . s t ^ t L T  Id.

S p o J n t ? ' , ^ ,  u T l ? u « o S fle?lbillt2 “  i-vestigator is
basis of discrimination, e g ™ d i s L L C°mM  C° allege oneshe or he may be the vict-tm^f discrimination, when in fact7 the victim of race or ethnic discrimination as well.
253. Hudson telephone interview, supra note 221 r . .
with representatives from agency i m ^ a l  EEO Commission consulted
representatives from EEOC. However the Con™/ ?S ^  lncludin8
tha EEOC Office of Compliance. Hampton let” r " f 7“ "*0lt “lth

d5icatid8iha?tEEOCI,™.“ ry: S 1 2 ,""' 42’ “  42s- Tha Commission's staff in-

acn  “ •Federal investigations. According to the Commission's staff
received “sPp̂ a«“SSn“"hfc V°°k f” th“ “ "̂iduals
ihvestigatioL ^ " K e ^ S d ’p ^ r i ”  t o ^ ^ L J t S  I S J l s u L f *
noteTll “Vor'Vd'if “  * "h°fU ’ telaphone interview, supra
EEOC^ inve'stigationi i n s e e  chapcirl/THfr.. 
types of info™ J  ’ appear t0 entail Election of bothC W r « = o  . 5 ™  J10n' There is a strong reason to believe that
like that ofSEEOC 3ppr°ach of the Commission be more

the
H is to r y , ^ u p r a ^ o t e ^ ^ i t ^ 2 ^  ° th er  eqUal “ “P ^ ^ e n t  programs. L e g is la t iv e



76

Commission regulations require the agency to make a second attempt

to resolve the complaint informally following the completion of the 
255investigation. If an adjustment of the complaint is not obtained, the 

complainant is to be notified of the proposed disposition by the agency
2

and of the right to request a hearing within 15 days of the notification

In fiscal year 1974, slightly less than 25 percent of the complainants
, J 257whose cases were decided had requested and received a hearing.

258
Hearings are closed proceedings conducted by a complaints

259
examiner, who is certified by the Commission and who must be an employee 255 256 257 258 259

255. 5 C.F.R. i 713.217(a). The complainant is entitled to review the 
investigation file.
256. 5 C.F.R. § 713.217(b).

257. Hearings were held in 643 of the 2,650 cases which received final 
dispositions during fiscal year 1974. Hudson memorandum, supra
note 221 ; Hudson telephone interview, supra note 221 •

258. Only persons directly connected with the complaint may attend.
5 C.F.R. § 713.218(c)(1). However, the allegedly discriminatory 
official is not entitled to be present. Discrimination Complaints 
Examiners Handbook, Office of Federal Equal Employment Opportunity,
Apr. 1973, at 36.

259. 5 C.F.R. § 713.218(a). Complaints examiners must meet the 
qualifications established in the Commission's GS-930 (Hearings and 
Appeals) Series, which is applicable to most hearing officer positions 
not subject to the Administrative Procedure Act. A law degree is not 
required but may substitute for work experience in adjudicating cases.
Expertise in Title VII law or employment discrimination matters is not required. 
Memorandum to J. Philip Bohart, Acting Director, Personnel and Labor Relations 
Division, from H. Alan McKean, Chief, Standards Division, Apr. 1, 1974. This 
certification standard was adopted in conjunction with a reorganization of the 
employee appeals system within the Commission and the establishment of the 
Federal Employee Appeals Authority. The reorganization primarily affected the 
system through which employees appeal adverse personnel actions and did not 
change any of the appeal provisions pertaining to discrimination complaints.
CSC, New Federal Employee Appeals System (undated).

16c



* m * t£ S L £  u ftH S S i* -^ d n rn«ak> .4k*

77

260
from another agency except in unusual circumstances. The complainant

261has the right to be represented by counsel and to cross examine

witnesses but not the right to obtain information other than that
262

collected by the agency or to subpoena documents or witnesses. The

hearing is not to be an adversarial proceeding but rather an extension 
263of the investigation.

To assist complaints examiners, the Commission issued an examiner's

handbook in April 1973, which gives instructions on preparing for and

conducting a hearing, admitting and evaluating evidence, and writing 
264

recommended decisions. Although the Discrimination Complaints 260 261 262 263 264

260. Where an agency is prevented by law from disclosing to persons 
without security clearances information concerning the matter complained 
of, the complaints examiner may be an employee of the agency. 5 C.F.R.
§ 713.218(a).
261. With respect to representation by counsel, the Commission on Civil 
Rights recommended in 1970 that free legal assistance be provided on re­
quest to all employees who require it. Enforcement Effort report, supra 
note 147, at 358. The Civil Service Commission has not implemented such a 
program in the ensuing 5 years.

262. The complaints examiner has the authority to require agencies to 
produce witnesses requested by the complainant when the complaints 
examiner determines that the testimony is "necessary" and where it is 
not "administratively impracticable" for the agency to comply with the 
request. 5 C.F.R. i 713.218(e). Both the agency and the complainant 
have the right to submit evidence in the form of documents, affidavits, 
or testimony of witnesses. Discrimination Complaints Examiner Handbook, 
suPra note 258, at 85, 87. The complainant may also request that the 
examiner request evidence or testimony. If the examiner denies the request, 
reasons must be given in the record.

263. Discrimination Complaints Examiners Handbook, supra note 258, at 5.
See also, letter from Robert E. Hampton, Chairman, CSC, to Arthur F.
Sampson, Acting Administrator, General Services Administration, June 18, 1973.
264. Id.

17c



Examiners Handbook was issued more than a year after Title VII became

applicable to Federal employment, it contains no guidelines or information
265

on substantive Title VII law. In addition, the Handbook's instruction 

concerning the meaning of discrimination and questions of burden of proof 

are contrary to the weight of authority under Title VII. The Handbook 

describes discrimination exclusively in terms of disparate treatment^and 

provides that complainants have the initial burden to present evidence of 

disparate treatment. The weight of Title VII law, however, does not place 

the burden on plaintiffs to show disparate treatment; instead, plaintiffs 

are held to make out a firima facie case of illegal discrimination by pre­

senting statistical evidence showing a disparity in the employment status of
u . . .  267t e alleged discnminatees and other employees. The Commission's hand­

book does not indicate that Federal Title VII complainants have access to
268is procedure in the context of the administrative hearing. If the 

record establishes that disparate treatment has occurred, then 

the examiner is instructed to view the evidence most favorably to the 

agency and to make a finding of discrimination if a reasonable mind 

could not infer from the evidence so viewed that the agency's action 

was free from discrimination on the basis of race, color, sex, religion,

265. The Commission does, 
for complaints examiners. however, provide a digest of Title VII cases 

Hampton letter, supra note 7.

266. Id. at 57, 62. As noted on d 72 snnra u tt , '
diS»“ “ •  " • — «  *«* " £ £ £ £

267. See , McDonnell Douglas Corp. v. Green, supra note 71» ■

BeU l̂ep“ ":lCo?^13C"li'4|ff|tr ^ r 2l570)'h“  ̂

S r  “  sh°”
routinely affirmed by the Appeals RevL» Board See f .  ?ra
Board Decision in Case No. 713-73-593 (June 14,' 1973)7^*’ APP6alS Review



. w • ifc*-ulr'V

79
269

or national origin. In short, the instructions lead a reasonable person

to believe that the complaints examiner is instructed to a p p l y  a standard

which gives the benefit of the doubt to the allegedly discriminatory agency.

The findings and recommendations of the complaints examiner are

not binding on the agency unless the examiner recommends a finding of

discrimination and the agency has not issued a final decision within
270

180 days after the complaint was filed. If the agency rejects or

modifies the decision recommended by the complaints examiner, or if

the agency's decision is made when a hearing is not requested, it

must set forth the specific reasons for its final action.271 During

fiscal year 1974, 7 percent of final agency dispositions made a
272finding of discrimination.

269. Discrimination Complaints Examiners Handbook, supra note pso at 
62. The Handbook states as follows:

Where the record shows disparate treatment, the 
Examiner must then evaluate the evidence and 
assemble the facts which tend to establish a case 
free from discrimination based on the complainant's 
race, color, religion, sex, or national origin. If a 
reasonable and unprejudiced mind could not infer from the 
facts so assembled that the agency was free from discrimi­
nation in the matter, then the Examiner should make 
a finding of discrimination. Id.

270. 5 C.F.R. § 713.220(d); 8 713.221(b).

271. 5 C.F.R. § 713.221. However, the Commission has held that an agency's 
failure to provide specific reasons for its action does not invalidate the 
decision if the ARB provides reason's in its review. Minutes of Civil Service - 
Commission, Feb. 27, 1974, declining to reopen Appeals Review Board Decisions 
Nos. 713-73-595, 713-74-179, and 713-74-43.

272. A finding of discrimination was made in 170 of 2,650 dispositions.
Hudson memorandum, supra note 221. Final dispositions include rejections 
or cancellations of complaints. Findings of discrimination 
constituted 12.8 percent of all decisions on the merits. Complaints 
examiners made findings of discrimination more frequently than did 
agencies. In the 643 cases which went to a hearing, complaints examiners 
recommended a finding of discrimination in 109 (16.9 percent) cases.
Agencies adopted contrary findings in 26.6 percent of these cases. CSC, Office 
of Federal Equal Employment Opportunity, Performance by Agency and CSC Complaints 
Examiners in EEO Discrimination Complaint Cases During FY 1974 (undated).

19c



■dafc- MfeM.it i

80

Commission regulations require that agencies proceed with the

processing of complaints without "undue delay" so that complaints are

resolved within 180 days after filing, including time consumed by a 
273

hearing. However, in fiscal year 1974, the Government-wide average

time spent processing a complaint was 201 days, which was 26 days 
. 274
longer than that of fiscal year 1973. Some major agency complaint

275processing procedures averaged well over 300 days. 273 274 275

273. 5 C.F.R. § 713.220.

274. Memorandum to Irving Kator, Assistant Executive Director, CSC,
from Anthony Hudson, Director, Office of Federal Equal Employment 
Opportunity, CSC, Precomplaint Counseling and Discrimination Complaint 
Activity During Fiscal Year 1974, Aug. 23, 1974. Agencies whose 
average complaint processing time in fiscal year 1974 exceeded 180 
days were as follows: Department of Agriculture (214 days); Department
of the Army (211 days); Atomic Energy Commission (317 days); Department 
of Commerce (256 days); Defense Contract Audit Agency (307 days); Defense 
Supply Agency (211 days); Environmental Protection Agency (259 days); 
Equal Employment Opportunity Commission (296 days) Federal Communications 
Commission (856 days); General Services Administration (212 days); 
Department of Health, Education and Welfare (367 days); Department of 
Housing and Urban Development (369 days); Department of the Interior (197 
days); Department of Justice (250 days); Department of Labor (253 days); 
National Aeronautics and Space Administration (254 days) ; National 
Labor Relations Board (296 days); Selective Service System (370 days); 
Small Business Administration (252 days); Department of Transportation 
(395 days); U.S. Information Agency (238 days); and U.S. Postal Service 
(189 days). Agencies whose average complaint processing time in fiscal 
year 1974 met the 180-day limit were as follows: Administrative Office
of U.S. Courts, U.S. Air Force, Army and Air Force Exchange, Civil 
Service Commission, Commission on Civil Rights, Federal Maritime 
Commission, General Accounting Office, Government Printing Office, 
National Guard Eureau, National Science Foundation, Department of the 
Navy, Office of Management and Budget, Smithsonian, Department of State, 
Tennessee Valley Authority, Department of the Treasury, and Veterans 
Administration. During fiscal year 1974, there were no complaints
filed against ACTION, Agency for International Development, Civil 
Aeronautics Board, Defense Communications Agency, Defense Intelligence 
Agency, Defense Mapping Agency, Defense Nuclear Agency, Federal Power 
Commission, National Gallery of Art, National Mediation Board, National 
Security Agency, Office of Economic Opportunity, or U.S. Soldiers Home.

275. See, for example, HEW, HUD, DOT, cited in note 275 supra.

20c



81

Iltla VII authorizes the Federal complaint to file a civil 

attic la B.S. district tourt If the ag.ncy does sot ..he a decision 

within 180 days or within 30 days of the final agency action” 6. 

co.pl,leant .ay delay civil action by appealing to the Commission's 

Appeals Review Board for a review of the record8 In fiscal year 

1974, approximately 30 percent of agencies' final dispositions of 

complaints were appealed to the Appeals Review Board’ I„ approxl- 

.ately 75 percent of these cases, the agency decision finding no

days af terminal agency Action o^f filed Wlthin 30
the-'complainant elects to appeal to the Co^Sslo'n'1”8 C°""1SSl°1’ 1£

and" Review^consist^of nine8’ f?merly called the Board of Appeals
the CotM lsilon. lo a r d  . S h e r s " r e rcareP° in t *8 , by Chal™“  ° £at the pleasure of t-he ry, • career civil servants who serve
consisted^ 6 angle o f  °f " " I * '  1574> th« Bd“ dand 1 black female Th* r ’ V * u male’ 1 Spanish surnamed male,
are assisted by a ' t a S  of?! *U  °f ^  are «torneysNone of the staf? ov bL J  l “ d 15 clerical workers,
previous experience in Title^I^-Law**5 In November 1974, had had any 
Chairman, Appeals Review Board, Nov. ‘7 , 197™ 16” W“  Wllliam Berzak,

wUl receiveSwrittenharg^nentearir‘SHRef°re the Board« although it 
below. 5 C.F.R. 9 713.234; Berzak'inte^ew? s u p M ^ t e

yoard8d°ur̂ gtfiesc2’r y0efrinia9174d i i t 0  the
Production:5 E E O ^ p L i s  ^  ^  ^  and

2 1 c



82
f

;

ji»

3

discrimination or rejecting the complaint was affirmed. In slightly

more than 10 percent of the cases, the Board remanded the complaint
281

to the agency for further investigation, and in approximately 7 percent
282

the appeal was cancelled by the complainant. The Board reversed

agencies' rejections of complaints and findings of no discrimination in
283

5.5 percent of the total decisions rendered.

The Board reviews the record to determine if it shows that the complainant
284

was subjected to disparate treatment. It does not consider discrimination

in the form of disparate impact. If disparate treatment is shown, the 

burden is then shifted to the agency to come forward with evidence 280 281 * 283 284

280

280. 575 of 778 Board decisions affirmed agencies' decisions finding 
no discrimination or rejecting the complaint. In fiscal year 1973,
585 of 692 Board decisions (or 84.5 percent) affirmed agencies' 
decisions. Appeals Review Board, Receipts and Production, supra 
note 279.

281. 82 of 778 Board decisions were in this category. In fiscal 
year 1973, only 3.6 percent of Board decisions (25 of 692) remanded
cases to agencies. Id.

282. _Id_. In 1973, only 1.4 percent of Board final dispositions were 
the result of cancellations by complainants.

283. _Id. In an additional two percent of the decisions, the Board 
recommended that further corrective action be taken by agencies.
The remaining decisions reversed agency decisions on the grounds 
that improper procedures had been followed (.8 percent) or rejected 
the appeal as untimely (.5 percent).

284. The Board's definition of "disparate treatment" appears to be 
extremely narrow. It has held, for example, that "favoritism" is
not a form of discrimination prohibited by law or regulations.' Appeals 
Review Board Decision in Case No. 713-74-285, Dec. 17, 1973, wherein 
the complainant alleged that supervisors showed favoritism to white 
employees.



83

that the treatment was justified by some lawful purpose, such as 

Commission or agency qualification standards. An agency's decision 

finding no discrimination will be upheld if the evidence in the record 

supports the conclusion that the disparate treatment was justified.285 

The Board does not follow or refer to judicial decisions interpreting 

the substantive or procedural requirements of Title VII, nor does it

Although it is well settled, under Title VII law that the complainant 

need not show direct proof of intentional discrimination and that a statistical 

disparity shifts the burden to the employer to show evidence of non-discrimi­

nation, the Board does not apply this standard. In one case decided in 1973, 

the Board correctly followed this standard but was reversed by the Commission^ 

The 1972 Amendments to Title VII gave the Commission express 

authority to order reinstatement, back pay, and other relief to persons
288

found to be victims of discrimination. Commission regulations provide

sion, Nov. 14, 1973, reversing Appeals

are largely ad hoc dispositions 
mission or any substantive rules

‘airman, Appeals Review Board, 
not sufficiently complete,

ions but merely makes

288. 42 U.S.C. g 2000e-16(b).

23c



that a person denied employment or promotion shall be given priority

consideration for any existing vacancy where the record shows that
289

discrimination existed when the selection was made. However, such

persons are not entitled to back pay or other retroactive relief

unless the record shows that the person would have been selected
290

but for the impermissible discrimination. The Commission's rule, 

which places a heavy burden of proof on complainants seeking retro­

active relief, is completely contrary to the weight of Title VII 

case law, which holds that once discrimination has been found, the

employer has the burden of showing that the victim would not have
291been selected even in the absence of the illegal discrimination.

As a result of the Commission's restrictive interpretation of the

84

289. 5 C.F.R. i 713.271.

290. Id. Thus, the Commission has held that where sex discrimination 
was found in the denial of a promotion to a female complainant, she 
was not entitled to retroactive relief, even though she was the top 
ranked candidate for the position, on the grounds that she might have 
been denied the promotion on grounds other than sex, since hiring 
officials have some limited discretion. Appeals Review Board,
Decision in Case No. 713-74-437, Mar. 14, 1974. Similarly, where 
racial discrimination was found in the ratings made by a promotion 
panel, the black complainant, who was ranked second best, was not 
given back pay or other retroactive relief, since the record did
not ^how that but for the ratings, the complainant would have been 
selected. Appeals Review Board, Decision in Case No. 713-74-277,
Dec. 10, 1973.

291. See, e.g., Pettway v. American Cast Iron Pipe Co., 494 F.2d 211 
(5th Cir. 1974). In late 1974, a Federal district court ruled that 
the Commission's standard on retroactive relief was improper. Day v. 
Weinberger, No. 74-292 (D.D.C. Nov. 4, 1974). The Commission maintains 
that its position comports with a decision by the Court of Claims in 1971, 
Chambers v. United States, 451 F.2d 1045 (Ct. Cl. 1971). Hampton letter, 
supra note 7. However, the district court in Day v. Weinburger specifically 
noted that the Chambers decision was no longer applicable because it was 
rendered prior to the passage of the 1972 amendments to Title VII.

24c



85

remedial authority it has been given in Title VII, full relief is

rarely provided to discriminatees. In fiscal year 1973, retroactive

relief was provided in 22 (or 3 percent) of 778 cases in which action
292was taken to correct discrimination.

Thus, it is clear that Federal Title VII complainants face 

severe disadvantages throughout the complaint process. The 

allegedly discriminatory agency not only has control over the content 

of the complaint's allegations but over the investigation as well.

Whlle t2 93COmplainant h3S 3 right t0 a hearinS before an independent 
examiner, the complainant's rights are limited in that proceeding, and 

the finding of the hearing examiner is not binding on the agency in 

most cases. The final decision made by the allegedly discriminatory 

agency is appealable to the Commission, but is not subject to a review 

according to Title VII case law. More importantly, the substantive rights 

guaranteed under Title VII, as well as important Title VII evidentiary and 

procedural rules, are not available to the Federal complainant. Finally, 

when a civil action is filed in court, the complainant may well not be

292. Hudson telephone interview, supra note 221. Hampton letter, supranote 7. — c—

293. Since complaints examiners are paid by the allegedly discriminatory 
agency, an argument could be made that the examiners are not totally 
independent. Discrimination Complaints Examiners Handbook, supra note 258.- 
The Commission emphasizes, however, that the examiner is referred by the 
Federal Employee Appeals Authority which is reimbursed by the agency for 
the examiner's service. Thus, the examiner is not paid directly by the 
agency. Hampton letter, supra note 7.

25c



86

given a full trial, but only a review of the administrative record. 

Three years after the passage of the 1972 Act, it did not appear that 

the extension of Title VII to Federal employment had led to any mean­

ingful changes in the handling of complaints or the substantive rights
295

of Federal employees to be free from discrimination.

294

294. As of April 1975, the courts were divided on the question of 
whether Section 717(c) of Title VII, as amended, 42 U.S.C. § 2000e-16(c), 
gives Federal employees the right to a trial de novo or only to a review 
of the administrative record. See, e.g., Sperling v. United States, No. 
79-1533 (3rd Cir. Apr. 18, 1975); Henderson v. Defense Contract Servs. 
Administration, 370 F. Supp. 180 (S.D.N.Y. 1973) (holding that a right
to a trial de novo exists). Contra Salone v. United States, No. 74-1975 
(10th Cir. Feb. 21, 1975); Hackley v. Johnson, 360 F. Supp. 1247 (D.D.C. 
1973), Appeal docketed, No. 73-2072, D.C. Cir. Oct. 17, 1973.

295. The Commission maintains that it is incorrect to state that 
complainants face severe disadvantages throughout its procedures.
"The rights of the complainant," the Commission maintains, "are fully 
safeguarded and the Commission standards are in fact more favorable to 
the complainant than is required by the courts under Title VII pro­
ceedings in the private sector." Hampton letter, supra note 7. In 
addition, the Commission emphasizes that no Federal court has yet 
found the procedures inconsistent with Title VII. Id.

26c



619

Chapter 1

FINDINGS AND CONCLUSIONS 

Civil Service Commission (CSC)

1. The United States Civil Service Commission oversees and sets 

standards governing the civilian personnel practices of the Federal 

Government, which employs nearly four percent of the Nation's work force.

Title VII of the 1964 Civil Rights Act, as amended in 1972, prohibits 

Federal agencies and departments from discriminating against applicants 

or employees on the basis of race, color, religion, sex, or national 

origin. Under Title VII the Commission is responsible for ensuring that 

Federal employment practices are nondiscriminatory and for reviewing agency 

affirmative action plans on an annual basis. In addition, the Commission 

has been charged with enforcing Executive orders since 1965, which require 

agencies to maintain complaint procedures as well as nondiscriminatory 
practices.

2. It is the position of the Commission on Civil Rights that the 

Federal Government should be bound by the same standards on equal employment 

opportunity and affirmative action as govern the practices of all other employers. 

However, CSC maintains that it is not required to adhere to the Title VII 

guidelines established by the Equal Employment Opportunity Commission (EEOC)

for all other employers or to follow the affirmative action principles' 

applicable to employers who are Federal contractors.

3. Although Congress expressed deep concern in 1972 that many of the 

civil service employee selection standards appeared to be discriminatory, 

the Commission has failed to carry out its responsibility under Title VII

27c



620

• • ,11, that all Federal examination procedures havingto demonstrate empirically that a n
nn minorities and women are manifestly related to job an adverse impact on minoritie

performance.
■ j -triiirlelines for demonstrating thea. The Commission has adopted guidelines

job relatedness o£ examination procedures which .re substantially weaker

th.» the guidelines of the Equal Employment Opportunity Commission. The

Supreme Court In 1971 gave great deference to the EEOC guidelines, which
lnwrs as Well as State and local governments, are applicable to private employers, as w e n

b . To screen applicants for entry Into major professional 

and administrative positions, the Cohesion has developed a new anami­

nation, the Professional and Administrative Career Examination (PACE), 

which has not been demonstrated empirically to be related to job performance

or to lack cultural and/or sex bras.
u m . • nn has failed to conduct a systematic analysisc The Commission has raneu

to determine if it. procedures for evaluating and ranking candidates on the 

basis of biographical information are discriminatory or to show empirically 

that such procedures are job related. A study conducted by the General 

Accounting Office in 1,73 included substantial evidence that these procedures

were not reliable indicators of job performance.
d. Federal law prohibits hiring officials from considering 

any candidates other than the top three ranked individuals when hiring 

from outside the civil service, this "rule of three" is required by 

statute. Available evidence indicates that C S C ' ,  ranking procedures are 

not reliable indicators of successful job performance and may, in fct, 

screen out qualified candidates. Nevertheless, the Commission has 

failed to recommend to Congress that the "rule of three" be modified 

to permit consideration of all qualified candidates.

28c



e. The Commission has failed Co make recommendations Co Congress 

with regard to modifying the requirement that veterans be given preference 

in selection, although this provision has a clearly discriminatory impact 
on women.

f. CSC prohibits agencies from making race, sex, or 

ethnicity a criterion for selection of candidates even when agencies 

are attempting to adhere to affirmative action goals to eliminate 

the vestiges of prior discrimination.

4. The Commission's regulations governing complaint procedures to 

be maintained by agencies deny Federal employees a full and fair considerati 

of their employment discrimination grievances. The deficiencies in the 

Commission's previous regulations which were criticized by Congress in 1972 

persist in the regulations in effect in early 1975.

a. Strict time limitations imposed on complainants at each 

stage of the process, as well as other prerequisites, pose serious barriers 

to Federal employees in bringing complaints. These barriers are not faced 

by employees who file discrimination charges before the Equal Employment 
Opportunity Commission.

b. Complainants alleging a pattern or practice of discrimi­

nation or discrimination on a classwide basis are not guaranteed the 

right to a hearing or expeditious investigation.

c. The agency charged with discrimination has the principal 

control over the framing of complaints, the investigation, and the final 

decision on complaints brought by their employees or applicants.

d. The Commission's instructions on complaint investigations 

suffer from a number of significant deficiencies, including the failure to

29c
"WfP,|Lg



622

define discrimination according to Title VII law and to provide adequate 

guidance on detecting discrimination in the selection process. The guide­

lines do not provide that complaint investigations consider whether general 

personnel practices have had a disproportionately adverse impact on the 

complainant’s group. New guidelines in draft stage as of November 1974 

would not correct most of the deficiencies in the current instructions.

e. Complainants alleging an individual act of discrimination are 
given the opportunity to have a hearing, but the hearing provided for in the 

Commission's regulations is not considered by the Commission to be an adver­

sarial proceeding. Neither substantive nor procedural Title VII law is required 
to be applied. For example, Title VII case precedent, which holdg ^  

statistical evidence of disparities constitutes a £rima facie violation of 

the Act, is not followed in these proceedings. In addition, the complaints 

examiner is instructed to apply a standard in making a determination which 

gives the benefit of the doubt to the allegedly discriminatory agency. More­

over, the examiner’s determination is merely a recommendation to the accused 

agency, which has the authority to make the final determination,subject to

limited review by the Commission's Appeals Review Board (ARB) and discretionary 
review by the Commission.

f. The Appeals Review Board, in issuing decisions on employment 

discrimination matters, has not followed the substantive Title VII law and,

in some cases, has adopted interpretations of law inconsistent with Title VII.

g. Although Title VII provides Federal complainants the right to 

file a civil,,action in Federal district court, a number of courts have limited 

this proceeding to a review of the administrative record, while other courts 
have permitted Federal plaintiffs a trial de novo.

30c



623

h. Although the 1972 Amendments to Title VII gave the 

Commission additional authority to provide retroactive relief to 

victims of discrimination, such relief appears to be provided in only 

three percent of the instances in which action is taken to correct 

discrimination.

5. The Commission's guidelines on agency affirmative action plans 

are deficient and clearly inferior to similar procedures applicable 

under Executive Order 11246, as amended, to private employers which are 

Government contractors. In addition, the Commission's reviews of agency 

affirmative action plans are inadequate.

a. The Commission's affirmative action guidelines fail to require 

agencies to conduct adequate analyses for determining if underutilization

of minorities and women exists in their work forces, although such a require­

ment is expected of all Federal contractors under Executive Order 11246.

b. In contrast to Government contractors, Federal agencies 

are not required to establish goals and timetables for eliminating under­

utilization of minorities and women. Although the Commission's statistics 

indicate that serious underutilization of these groups exists in the higher- 

level positions at most agencies, few voluntarily set goals and timetables 

for eliminating these disparities. The Commission has failed to issue 

adequate instructions on the proper development of goals and timetables. 

Agencies which voluntarily establish objectives apf^ear to set them so low

as to preclude the agency from ever eliminating the underutilization which 

it has identified. At least one agency established a hiring goal which 

led to a decrease in the percentage of the class whose employment the 
agency had intended to increase.

31c



624

c. The Commission fails to require adequate reporting on the 

effects of affirmative action measures on the employment of minorities and 

women; as a result, there is little, if any, evidence that affirmative action 

plans are accomplishing meaningful improvement in the status of these groups.

d. Many agencies fail to submit their affirmative action plans 

within the time required by the Commission, as well as fail to adhere to 

the Commission's instructions on conducting assessments of equal opportunity 

deficiencies. Of 17 national affirmative action plans reviewed, none included 

adequate assessments. Nevertheless, the Commission approved the vast majority 

of these plans without ordering any corrective revisions.

6. The Commission is responsible for conducting periodic reviews of agency 

employment practices to determine compliance with all applicable laws and 

regulations, including merit system requirements and Title VII. This evaluation 

program suffers from a number of deficiencies.

a. The Commission evaluates no more than 15 percent of all 

Government installations per year.

b. The Commission's guidelines for staff conducting evaluations 

are inadequate. These guidelines do not give instructions for systematic 

investigation to determine if agency hiring, placement, and promotion practices 

have a disproportionately adverse impact on minorities and women.

c. A review of reports on 13 such evaluations found that the 

Commission routinely fails to consider patterns and practices which may 

constitute systemic discrimination. In addition, when the Commission found 

discriminatory practices, it failed to order the agency to provide relief 

to the victims of such discrimination, despite specific authorization to do 
so in Title VII.

32c



I

APPENDIX D: U.S. CIVIL SERVICE COMMISSION DOCUMENTS



'' '
'm+'T V? '**./>* / ‘ V  J

u ~L
U N IT E D . S T A T E S  C IV IL  S E R V IC E  C O M M l,

six
W A S H I N G T O N .  D .C ,  204 1 5

APPEALS RE V I E W  EOARD

_ f . . _

«  (•., ,IH  i r n i  f t  ■ TOI b / *i 1 ‘ I
ARB UIHO: ka 

•— OTOSTrr 13, 19 7 A
»«.« UI1I1W

REGISTERED MAIL - RETURN RECEIPT REQUESTED 
H r. Allen Black, Jr.
N.A.A.C.P. Legal Defense and 

Educational Fund 
Western Regional Office 
12 Geary Street
San Francisco, California 94108

Before: McDonald, Tillman, and Roel,
Board Members. By majority 
vote, Member Roel disagreeing

Dear Mr. Black:

This is in further reference CD your—a.ppeal to the Appeals Review 
Board on behalf of Ms^Gloria A. Williams* from the decision issued 
on Hay 17, 1974, by tnaJl/^distant AcRliihistrator for Equal Oppor­
tunity Programs, National Aeronautics and Space Administration,
Johnson Space Center, which rejected portions of the complainant's 
formal complaint of discrimination.

The record reveals that the complainant, a Clerk Typist, GS-4, 
contacted an Equal Employment Opportunity Counselor on February 21,
1974, and submitted a formal complaint of discrimination based on ' :
race (Black) and sex (female) on April 29, 1974. In this formal 
complaint the complainant contended that she had been discriminated 
against relative to her non-selection for the position of General 
Supply Specialist, CS-2001-5, in January 1974 and that she had been 
discriminated against on a continuing basis relative to job assignments, 
promotions, job classification, and opportunity for training. In 
addition the formal complaint alleged as follow’s:

Also, I believe that females, as a class, 
and minorities, as a class, have been and 
are discriminated against because of the 
Center's personnel policies and practices 
as they pertain to recruitment, hiring, 
initial assignments, job classifications, 
merit promotions, training opportunities, 
retention, and in the terms, conditions, 
and privileges of employment.

In Its decision of May 17, 1974, the agency stated in part

Your complaint of discrimination, received 
by the Office of Equal Opportunity Programs,

T H E  ME RI T  S Y S T E M — A G O OD  I N V E S T M E N T  IN G O OD  G O V E R N M E N T

Id



2

A

has been accepted on the issues relative 
to the allegations of discriminatory actions  ̂
against you as an individual. Complaints 
based on general allegations of discrim­
ination against minorities as a class and 
females as a class must be filed under 
procedures outlined in the U. S. Civil 
Service Commission Federal Personnel 
Manual, Section 713.251 . . . .

The appeal to the Board concerns the agency rejection of the general 
allegations of discrimination included in the formal complaint and 
quoted above.
The Board has reviewed the record in this case and has determined 
that the agency rejection of the general allegations of discrimination 
was proper. In this regard the Board notes section 713.212 of the 
Civil Service regulations which provides as follows:

(a) The agency shall provide in its 
regulations for the acceptance of a 
complaint from any aggrieved employee 
or applicant for employment with that 
agency who believes that he. has been 
discriminated against because of race, 
color, religion, sex, or.national 
origin. . . .

(b) Sections 713.211 through 713.222 do 
not apply to the consideration by an 
agency of a general allegation of dis- 
crimination by an organization or other 
third party which is unrelated to an 
individual complaint of discrimination 
subject to section 713.211 through 713.222.
(Section 713.251 applies to general 
allegations by organizations or other 
third parties.)

There is no provision in the Civil Service regulations for the 
processing of general allegations of discrimination within the 
context of individual complaints of discrimination. General 
allegations are not within the purview of section 713.212 of

2d



J

3

the Civil Service regulations and must be raised by an organization 
or other third party under the provisions of section 713.251. The 
agency has noted in its final decision that the acceptance* of the 
complainant's individual complaint of discrimination would not 
preclude the filing of additional allegations under section 713.251 
and that it was continuing to process the individual and specific 
allegations under section 713.212.

Based on the above, the Appeals Review Board hereby affirms the 
final agency decision of May 17, 1974.

Civil Service regulations provide that decisions of the Board are 
final and there is no further right of administrative appeal. How­
ever, if the complainant is not satisfied with this decision, the 
complainant is authorised by section 717 (c) of the Civil Rights Act 
of 1964, as amended on March 24, 1972, to file a civil action in an 
appropriate U. S. District Court within 30 calendar days of the receipt 
of this decision.

For the Commissioners:

Sincerely yours,

U C i t u V  2>u a / &
William P. Berzak &  
Chairman

cc:
Ms. Gloria A. Williams 
3400 Luca #2 
Houston, Texas 77021

Director of Equal Employment Opportunity 
National Aeronautics and 

Space Administration 
Code U
Washington, D. C. 20546

3d



( / ! '3 \  v rr -- - -rn
VV '~  t av /

Subj cct: 

From:

To:

3 \3
U N IT E D  S T A T E S  C IV IL  S E R V IC E  C O M M IS S IO N

WA S H IN G T ON ,  O.C.  20415

JAN 2 7 1975

Third-party At-ions of Discrimination
>/

I r v i n g  KntbT
Assistant ExeJiW/rve Director

Directors of/E^iual Employment Opportunity
Directors of Personnel

i nav  w *« »m« to

y o u *  t m n H c t

Tlie foilowing, in question and answer format, is a discussion of 
specific issues which have been raised recently ir. conr.ection 
with the processing of third-party allegations of discrimination 
under Section 713.251 of the Civil Service Commission's 
regulations.

As a preface, some general observations regarding the intent and 
proper use of the third-party provisions may be useful. It is 
essential to distinguish between this procedure and the procedure 
for individual complaints of discrimination. Attempts to 
anologizc between the individual complaint procedures and the 
third-party procedures can lead co contusion and should be 
avoided.
The regulation pertinent to third-party allegations (Sec. 713.251) 
provides for submission of "general allegations by organizations or 
other third-parties of discrimination in personnel matters which 
are unrelated to an individual complaint of discrimination ...."
VJe believe the language here is -self-explanatory with regard to 
the nature of an allegation which may properly be brought through 
the third-party procedure. Third parties can use this procedure 
to call agency management1s attention to policies or practices 
which they believe to be discriminatory. Such matters are handled 
solely through an agency investigation and, at the request of the 
third party, review by the Civil Service Commission.

Individual complaints of discrimination, on the other hand, are 
handled initially on an informal basis (through prccomplaiut EEO 
counseling), and then formally under specifically prescribed 
procedures which include investigation of formal complaints with 
testimony tahen in affidavit form; proposed resolution at the 
conclusion of the investigation; hearings conducted by independent 
examiners which are recorded verbatim; a final decision by the 
agency; .and right of appeal by the individual complainant to the. 
Civil Service Commission's Appeals Review Board.

TKC MERIT SY S T E M— A G O O D  INVESTMENT IN G OOD  G O VE R NM E N T

4 d



o
2

The third-party procedures are not intended as a way of obtaining 
redre^ in individual cases without filing complaints personally 
and agencies should make certain that the third-party procedure is Tot misused in this manner, e m i s s i o n  regulations require that 
individuals who believe they have been discriminated against and 
who wish to seek redress will do so under the EEQ counse i ^ ,
discrimination complaint procedures provided for that purpose, 
inlhis " l a r d  « cooplainunt »ay bn represent..! by a pereon of his 
or ter 0-1cl.oobi.n8. The third-party procedure, arc not Je.ignce 
or intended to be used a substitute for the 0 9  c o u n s e l s  and 
complaint procedures.

Answers to specific questions, which 
in light of the general observations

follow, should be 
outlined above.

considered

Question 1: May a third-party allegation be filed by an
individual? HeTore accepting the allegation may the agency properly 
require the third-party to demonstrate a reasonable interest oi 
nexus in filing the allegation on behalf ot another person, „ 
of persons, or class of persons? May an agency cancel or reject a 
third-party allegation if a party who has allegedly been the victim 
of discrimination so requests?

Answer:' Any third-party, regardless of constituency or^stated 
purpose, could be presumed to have a reasonable and ^ S ’-tima 
interest in the equal employment opportunity program ot a 1ede.al 
agency! and we see no reason to require the third-party to establish 
a "nexus" for bringing general allegations regarding the agency s 
p o l c l c s  olpractices! As Tone as a lejltluct. third-party s t a n d s
L  , . ,_t-i,-1 is as long as the allegations relate to genera .̂
Matters and arc not related to individual complaints--the regulation 
does not preclude the filing of a third-party allegation y an 
individual.
As the preliminary discussion points up, EEO counseling and discrimi­
nation complaint^roccdures are available to individual employees or 
applicants who believe they have been discriminated against, aid . 
third-parties should not be permitted to circumvent these 
procedures— with or without the consent of an aggrieve m  i n  u 
through the tiling of a third-party allegation on a matter v. .ch 
would be an appropriate basis or reason for f i l ^ g  an
complaint of discrimination. Any third-party wno files aUeg.tion. 
under these circumstances should be advised regarding the prog 
channels for pursuing individual complaints and should be t n ^ d  
that the third-party procedures arc h o l  availaolc for thio p ? • 
m  sl.ould be noted that references herein to "individual" eonpUxnt. 
include those in which two or core persons jointly file a complair 
regarding the same action).

5d
u;



3

It is possible that a 'third-party might mention individuals' names 
in citing examples of the kinds of actions on which general alle­
gations regarding a personnel policy or practice are based.
Mentioning individuals in connection with a third-party allegation 
under these circumstances docs not require the consent of those 
individuals and if in fact a general practice of the agency is 
being questioned, then the fact that an individual named on the 
complaint as being affected requests cancellation is not material 
and should not preclude investigation by .the agency. It should be 
understood, however, that the agency investigation (or a Civil 
Service Commission review) of general third-party allegations is 
not expected to cover individual cases in sufficient depth which 
necessarily would result in findings or decisions with respect to 
those individuals; and to avoid any misunderstanding the agency may 
find it desirable to inform the third-party, in acknowledging 
receipt of general allegations which include reference to individ­
uals, of individual complaint procedures if specific individual 
relief is sought. •

Question 2 : Can an informal resolution meeting between
management and the third-party be required by the agency before 
accepting a third-party allegation? liny informal resolution be 
attempted at ot:hcr points in the process?

Answer: The termsformal" or "informal" are not relevant to
the resolution of third-party allegations. Resolution of s third- 
party allegation may be attempted at any point, as long as undue 
delays in processing do not result, and as long as the- terms of 
any resolution are reduced to writing so that a decision on the 
allegations is provided to the third-party as required by the 
regulations. A third-party cannot be required to meet with agency 
management for the purpose of effecting resolution, however, although 
wc think the practice of meeting with the complainants, particularly 
after the investigation is completed, is a good one.

Question 3 : If a third-party allegation is filed on the basis
that a proposed or contemplated management or personnel action v.ill 
have a discriminatory effect on a person, a group of'persons, or a 
class of persons, may the agency postpone, cancel or reject the 
allegation if that action is not implemented or implementation is 
delayed? . . .

Answer: Generally speaking, decisions to take management
actions involving employees are made after due consideration for all 
implications of the proposed actions and alternatives to these 
actions, including their likely impact on the agency's equal employ­
ment opportunity posture and after union consultation where appro­
priate. Where this is done, and where the reasons for any proposed



4

or contemplated actions and their probable effects are explained to 
employees who may be affected, third-party allegations of discrimi­
nation are less likely to arise. Obviously, where the action 
complained about has in fact never been taken then there is no 
basis for the third-party allegation and this can be relayed to the 
third-party in the agency's reply.

Question 4: May management, alleged discriminating officials
and/or alleged victims of discrimination have access to copies of 
the third-partv allegation?" To whom may ■ the file be shown? rln> 
that person be given the opportunity to comment upon the file prior 
to the decision? After the agency decision has beer, made, is the 
file an open record? If not, to whom may it be shown?

Answer: In a properly presented third-party matter there is no
reason why any party who is nentioned--either by name or by 
implication--should not be able to see the allegations; and we 
believe management officials (including those against whom allega­
tions have been made) need to be aware of what has been alleged 
because they will normally be expected to contribute information 
leading to a resolution of the matter.
It should be borne in mind that an allegation is just that, and that 
official actions are taken, if they are taken, on the basis of facts 
developed and not solely .on the basis of allegations. Only the 
agency (or, on review’, the Civil Service Commission) can take or 
order corrective action, including disciplinary action if appropriate, 
in connection with a third-party allegation. This should be made 
clear to any persons who express concern regarding their personal 
relationship to the allegations, including persons who may be named 
by third-parties as alleged discriminating officials.

The sole purpose of an investigation into third-party allegations 
should be to determine and record the facts, so that the third-party 
can be advised of them, and so that responsible management can take 
whatever action is appropriate based on the facts. Comments should 
be accepted from anyone who comes forward to contribute factual 
information, although the official responsible for the conduct of 
the investigation should make determinations as to what is relevant 
and pertinent and should therefore be included in the file. ■

The investigative file in a third-party case may be shown to 
interested individuals in order for them to be able to contribute 
useful input or followup. Comments of these individuals may or may 
r.ot be included or referred to in the file, depending on the investi­
gating official's determination as to their relevancy. The case will 
ordinarily be closed when a decision has been made nnd delivered to 
the third-party. We see no reason, however, why the agency's copy of 
the file could not be made available for reviev; by interested parties 
after the case is closed, with any appropriate deletions where an 
invasion of an individual's privacy might occur.



J

There are, incidentally, no procedural requirements for the inve.ti 
garion of third-party allegations as there are in individual 
complaint investigations. There is no requirement for - a m p l e  
that evidence even be obtained and recorded in the form of ufiidavits. 
The regulations covering third-party allegations are intended to 
Ifford agencies maximum flexibility and opportunity to tailor tneir 
investigative techniques and approaches to the situation in 
case.

Question 5 : Are there any grounds upon which an agency may
reject a third-party allegation;

Answer: An agency would be justified in rejecting a third
party allegation if it were so vague as to make investigation 
impossible! in such cases, however, the agency shoulu explain this 
to the third-party and provide an opportunity for the allegation, 
to be made more specific.
Agencies may also reject allegations which are not properly under 
the purview of Section 713.251 of the Civil Service Commission s 
regulations— i.e., do not allege that agency policies or practices 
arc discriminatory on the basis of race, color, re igion, sex, 
national origin, or those which should be processed as indivieu.-l
complaints.

Ouestion 5: Does the Commission anticipate assuming juris-
diction on third-party allegations when they are filed with the 
Commission? .

Answer: Organizations which erroneously direct third-party
allegations brought under Section 713.251 to the Civil Service _ 
Commission will be referred to the agency, where initial processing
must take place.
Letters or other communications to the Commission which arc not 
specifically filed as third-party allegations under Section 71a.251, 
however will generally be handled as ordinary correspondence, 
unless the Commission determines that the matter should be processed 
under Section 713.251. Where appropriate in connection with the 
preparation of replies to such correspondence, the Commission may 
ask agencies to obtain and furnish information necessary to enable 
the Commission to determine the validity of any allegations, or 
other information needed to respond to the writer and to assure tha 
action is taken where it is indicated by the facts.

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We hope this discussion of specific issues will be helpful to you 
in the processing of any third-party allegations which may arise 
in your agency* And will help also in putting the thirci-p*-rty 
procedure into proper prospective vis-a-vis the individual EEO 
counseling and discrimination complaint process.

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UNITED STATES CIVIL SERVICE COMMISSION 

BOARD OF APPEALS AND.. REV I EM 
Washington, D.

D E C I S :

Indexed Under: N °* 71jf 73' ^
“ Uisorir.inntion, Allegation of (Re- 

ligion (Jewish) Promotion, Fail- to be Selected For

TYPE CrtSE: Discrimination Based On
Reliction (.Jewish)

INTRODUCTION

By let ter dated November 17 , 19 7 2 . ^ : ' .■+ Zr
1 1 -.—v T * ~2> submActed an aypeal, throug h thea deci sion issue d by the L> :■a art me at of the N

which four.d that the evict.:.cc of record did
allege ticn that the agency s failure to prom

and

lrocoto. thorn res ilted from 
Giserxnination based on religion, contrary to cine Findings, Eecommo 
Decision, and Recommend Action by the Appeals Examiner.

STATEMENT OF THE CASE

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All three complainants are employed in the Buvxr.g Branches of rho 
Purchase Division, Aviation Supply Office,
•Until .her promotion to Procurement Agent, CS-11, in'Into 1972, •'
^^X'-lV-TTiR was employed as a Procurement Agent, CS-9. c c m  '
ano are employed as Contract Negotiators, GS-12.

On January 21, 1972, the complainants contacted an Equal Employment 
Oppprtunity Counselor, and, in a complaint submitted by their' 
representative on March c5, 1972, they alleged that they and other 
Jewish employees in the Buying Branches had "been denied promotion 
or. {had] railed to be promoted because of their religion." In their" 
complain.., they alleged that they were well-qualified for promotion;- 
tlm i non-Jcwish employees whose qualifications were inferior to their: 
.and whose length of service was shorter than theirs had been promoted 
while they had not; and that there had been no'promotions of Jews 
nin themr Division beyond the grade CS-9 level since 1965. They 
requested the following corrective action:

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a. Immediate promotions [of] the individual complainants 
herein:

b. A careful review. . . of the personnel files of Jewish 
employees in the Buying Branch, Purchase Division, of 
the Navy Aviation Supply Office;

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c. Immediate promotions [of] chose Jewish employees found to 
be qualified for and deserving of such promotiens; and

d. Appropriate directives and instructions . . .  to all 
selection panels and personnel authorities dealing with 
promotions, bringing forcefully to their attention the 
policy of the Department of the Navy toward all military 
and civilian personnel in the matter of rcligi j u s  

discrimination as is more particularly set forth in the 
proceeding [sic] paragraph 9 hereof.

The complaint was investigated from April 11 through May 2, 1972; 
and a meeting was held on 'une 5, 1972, in an unsuccessful attempt to 
resolve the complaint informally. By letter dated June 7, 1972, the
C r x r '~~' a no O f f ̂  o  <•» ■£■ c « - t ,  r »  ~  C... -  1 .  -  r \  f  ~ ~  r* ~  ----------------  , J  ,  J  ^

in which no finding of discrimination would be made, but the following 
corrective actions would b*. taken:

a • . . .  the next selection panels constituted to process
selections in [Cf-11 through CS-13] positions would be. 
appointed by Corns and level . . .  as opposed to Division 
level.

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. . . these selection panels would be made aware of the 
substance of this report by the Executive Officer or tilt 
Commanding Officer.

c * . . .  all ASO candidates under consideration by these
selection panels would be interviewed for such positions.

<3. . . .  a written document reporting the basis for selection
and non-selection of all candidates for such nositions by 
these panels would be submitted for Command approval.

The complainants, by letter from their representative dated June 9, 1972, 
expressed dissatisfaction with the above proposal and, on August 14, 1972, 
a hearing was held at their request.

In a report to the agency dated September 11, 1972, the. Appeals Examiner 
vne conducted the. hearing in this case, stated that "the circumstances 
surrounding [the complainants’] failure to achieve promotion, plus the 
4ac2; of promotion above GS-9 of any Jew, convinces us that there is more

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han a statistical oddity on which choir co-plaint 
reco.-ended a rinding that the agency had d 
complainants on the basis of religion.

s based." He . 
scriminated against the

AGENCY DECISION*

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o£ « r Sl°n C''e °vidan“The followin'’ co-plaint of religious discrimination.
to tor u *i 4 “/•‘-iaL. s ^ecorjr.encacion;

ao . lhcrc was no evidence in the record of "discri-i-nMon
gains Jcwisn employees on the part of any supervise- or official 

or religious group ir. the Purchase Divisio^"; o.f.c.al

that length of "service'’ ' ^ i t - c l f  '’is AJpeals Examiner's findings

i“  s = t . f “  -  ic

grade-null ding assignments, or training or of M b . r  ’
^  fetters due weight in selections for promotion;

(4) the "evaluation and selection'methods cnplov-'d w-'ro 
appropriate and applied with cc-ui—  ,n rf f- - „ P 'V Wtro"no evidence t h w  -nd fairness", and there was
r c L o n i t h V -  : ' y , h° ?Glcctions wcrc '!ndc for r.unmerit 
and ” ‘y 01 “ ‘C se-LCCCoes were not worthy of promotion";

(5) Jewish employees were included on some of th- nnn« 1c! 
made.selections for CS-11 CS-1? ,n,. pc , Lhc Panels which
no evidence that -p c i c v  r f « M  i ’ 3 P°sic-°ns . there was

S O T  V  «» —  i«.noted L'tn* h ,„ ... ... ...... . dated June 7, 1972; and
C c ^ o „ S  C « * •  being « * ,  to cho
• *

P), tha_ management officials make a concerted effort to

• addition 'to5 [the^complainants JSthat^therc^s'little'' f * 1* * * ”  "promotion bevond CS-9 on the r  0 J f ^ CClc d,ancc for 
pronotiono to Jewish

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(2) Chat Equal Employment Opportunity Program training and 
supervisory training stress the importance of. refraining from 
comments or jaxcs which might be construed as indication of insen­
sitivity toward persons of a particular race, color, religion, sex 
or national origin;"

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(3) "that selection advisory panels ensure that the qualifi­
cations of all candidates in the range of consideration arc reviewed
in all cases and that

( 4 )

recommendations are fully documented"; and 

that employees upon request be advised of m e  areas, if
any, in which improvement could be made so as to increase their chances 
for future promotion . . . "

r e p r e s e n t a t i o n s t o tee b o a r d of app eals a n d r e v i e w

r iprescntativeBy letter dated ..ovenber '.0, 1972, the coma lain ants _______ __
pointee out a number of errors in the transcript of the hearing in 
thic In letters fr Mu, fi a ’d T)pr™i«r lg
1972, the agency expressed its concurrence in the spelling and 
punctuation corrections proposed by the complainants' rapresentative, 
suggested th.at a review be macie of the accuracy of the transcript, 
and enclosed a report oe the corrective actions taken tv the agency 
in this case. '

j

Tne complainants' representative, in 
February 19, 1973, alleged that uh

a letter to the Beard dated
ie written information which the 

agency had given to its selection advisory panel members as part of 
the corrective action taxon in this case would not clir. ir.atc the 
alleged discrimination against Jewish employees. He further alleged 
.that this information handout would be "likely to have the opposite 
effect for the following reasons: (1) the employment statistics
given in the handout were for the Purchase Division, while the 
complaint concerns employment practices in the two Buying Branches 
of that Division; (2) tne figure riven for the Jewish proportion of
the population n ti’.e -dkA.TxSfddfji' recruiting area was too lea;: and- - - ---------“i, - uo tuu -i.ee/ . *U11
J3) the [r]cicrcnccs to.J_r ]cligieus [percentages and [q]uotas are 
[ojut of (p)lace because the complainants have never "claimed that 
the percentage or Jewish employees at each grade level should 
approximate the percentages of the Jewish population" and because 
■uo individual should be required to give up his right to be judged 

• on his own merit simply because employees of his religious conviction 
already approximate the percentage of his group in the popluation." 
The complainants contended, in the February 19, 1973 letter they 
submitted through their representative, that "wilful or malicious

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an admission or its equivalent from a respondent that he has^ 
discriminated ‘because of race, religion or national origin o. 
complainant"; and that the Hoard "should not expect the kind of 
proof which it knows it is practically impossible to secure m  
any such complaint." In addition, the complainants' representative 
alleged that the oromotion of one of the complainants from a GS-9 
position to one at the CS-11 level was "long overdue" and "probably 
brought about as a result of this very complaint", and tnat it is 
not evidence that this complaint is not well-founded.

A  copy of a letter from the complainant, who was promoted to CS-11 
recently was enclosed with the complainants' letter of February 19, 
1973. In this letter. :he complainant stated that she. was the only 
Jewish employee of cither Buying Branch holding a GS-11 position;

f an
ently
than

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Buying 5 rnncr.cs were ljus uuiui ~
not withdrawing her complaint following her promotion Because

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[she ] not one of the com;’ 1 ■{ *
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that, of eleven pers on s into
was sielected, and of the 3 1 a

On March 16, 1.973, the Bcard
1973, from the agency . In t
stati sties cited in the 1972
that the population of Lhe C.
than 7% Jewish; and that the
in it s handout to scilcct ion

2 posi tior.s in
,  and that she
.motion because
■a 1 i d . bhe fur
that s11 o rr.t:
•hen [she] was ’
•iminat it a case
;ition for whi

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and

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prior to the investigation and were used in the suojcct memorandum 
not to preclude selection because a certain percentage was rcacned 
but to comply with the proposed disposition or the complaint this 
command committed itself to." The agency also alleged that the 
statistics given in that memorandum had beer, based on employment 
in the Purchase Division rather than in the two Buying Branches 
because "reassignments have been made both in and out of and between 
the Branches and the staff"; and that, while the complainant vno was 
promoted recently was correct in stating that she was the only Jewish 
employee interviewed for the job, "it is more fairly put to state 
that all the candidates whose names were before the selection panop  ̂
were interviewed and that [she] was the only Jewish employee certifies

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for consideration." In addition, it was noted that the only emoloyee 
selected for promotion to a position above the CS-9 level in the 
Division since the above complainant's promotion is also Jewish.

ANALYSIS AND FINDINGS

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ihe evidence of record shews that there were 65 promotions to GS— 11 
and GS-13 positions in the Buying Branches cf the Purchase Division 
between 1965 and the date of the investigation of this complaint, and 
that, although 227. of the employees of these branches arc J e w i s h , none 
of the employees promoted bv these actions is Jewish. The record 
also shows that the icwish employees whose names appeared on promotion 
certificates ior CS-11 ani G5-13 positions often received as high or 
higher numerical ratings lor promotion as the (non-Jevish) selectees.

After a careful review ol the record in this case, the Board finds no 
reason based on merit for the repeated promotion of non-Jewish 
candidates over Jewish candidates who apparently were equally' or 
better qunj.ii red for promotion. As the Appeals Examin ;r has indicat 
in rhe report of7 his findings which he. c"Kmittcd to the a'*«•••**y t-Ko 
complainants educational achievements were comparable to chose of 
employees who have receive.d promotions to CS-11 and GS-13 since 1955.
In addition, the complainants rank as high or higher than those selected 
for promotion with respect to the number of their performance evaluations 
above the sscisractory level, and with respect to the numbers of letters 
of commendation which thev have received. There is no disparity between 
the ages of the selectees and those of the complainants which would 
indicate that age was a factor in these selections for promotion.
(ihe Board notes that it nas made no comparison of tha length of service 
of the selectees and of the complainants because, although the 
complainants have alleged that they have had ionger relevant experience 
than the selectees, the Beard docs not consider longer service an 
indication of superior qualifications for promotion.)

Selection panel members have cited as the reas on for their failure
to select the complainants for promotion the beliefs of some of them 
that one or more of the complainants was inferior to the selectees 
w ith respect to initiative, kr.owlcdgeability, administrative and 
Supervisory ability, the ability to express themselves, adaptability, 
and innovativeness. As has been noted by the Appeals Examiner, however, 
the complainants have submitted evidence that, in some areas in which
selection advisory panel members found tlicir qualifications inferior
to those of the selectees, they have received highly favorable 

^performance evaluations, while in other areas the panel members had 
insufficient evidence on which to determine that the qualifications 
of the complainants were inferior to those cf the selectees.

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In view of Che above, the Board finds that the agency has failed to 
show a nonreligions merit basis for its failure, over a period of 
several years prior to the date of this complaint, to promote the 
complainants or any ocher Jewish employees of the Buying Branch to 
any positions above the CS-9 level.

There is no information in the record about the religious affiliations 
of cmoloyces below the GS—9 level. The record does show, however, that, 
at the time of the investigation, Jewish employees held none of the 
eight positions at the CS- 13 and GS-1A levels in tne Buying Branches, 
only 202 of the 15 to-12 .ositions whose incumbents were identified by 
religious affiliation, an l none cf the 13 GS-11 positions. The 
statistical evidence shews, however, that they held A22 of the AS 
positions at the CS—9 level whose incumbents were identified by 
religion. The Board notes that, according to the rbovs statistics, 
only 82 of the 36 employees whose religion was identified by the 
investigator and who held positions above the >S— 9 le- nl in the 
Buying Branches arc Jewish, while A27. at the GS— 9 level whose 
religion is specified in the record are Jevisa.
. . . .  . i . . • . >. . „  • ii r , . i i .  - .. . .  ■ c ■» * -wicn resnucc to tne agency s coutuiaiuin m a t  u-jutu. --*> “<-> *--
in the case record of discrimination against Jewish cmp-oyecs on the
part of any supervisor or official or religious group in the Purchase
Division", and'that the complainants did not charge any individual
with discrimination agnins: them, the Board notes that neither the
naming of an individual or individuals responsible for i.hc diselimination,
nor evidence of overt prejudice or discrimination on the part oi any
official, is essential in a case in which a finding of discrimination
i§ a,ado. The Board also notes that the fact that Jewish employees
were among the members of some of the seJcation advis'e/ panels does
not. indicate that there coild be no discrimination against Jews with
respect to promotions.

In light of the evidence cited above oi the disparity in treatment, with 
respect to promotions, between Jewish and-non—Jewish employees of 
similar genii Hications, and in the absence of evidence of nonreligious 
merit reasons tor this disparity in treatment, the 3onrd concludes (1) 
that the evidence of record indicates that there has been disci i m m a t i p n  
against Jewish employees with respect to promotions; (2) that this 
discrimination has had an adverse effect on the promotional opportunities 
of the three complainants and (3) that, in the absence of this apparent 
discrimination, the two complainants who have net been promoted recently 
and who now occupy’ GS-12 positions would have been promoted to GS— 13.

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decision and buconnubdid coub-xtivc action

Kover.be r V, iv. r.orory t c x - t 
recoma-ended 'nr v— T̂r- TTXZSi becau 
beer, promoted since the ti:. e the 
Board recommends tatcINulll771.7iirBrTa 
next GS-13 vacancies icr v:hi cn tacy quaou i y

it of the Navy in t’nis case:. Bo correceive action isthe record shows that shenf as filed. However
qualify. p ror.oted

‘ Y’CTIVZACTION

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reoort of the actions taken or proposer mrcsoonso. to the above
recov.r.r- r da Lio ns ihould be furnished re the. Board within ten c a lone
days after the. date of receipt o- rr.is cec: s: or.. 
be addressed to tne Board of ''ppea-.-> a..a ■ --■•■

"Ihe report sect:: United States Civil
Service Cci.aii ssion , Unshinptcn , D. C . , Desk.
Civil Service Reptile: ions provide that

1011 f>, Attention: Comp) ia:.:t
the d-: cisic:-, of the Beard is

April 13, 1973

S ’k 0,
l.'i Ilian ?. Berr.uk Chairman

< '*■ •*

final a:id that ti;erc. is no fur:her ri the of e-.'erinistrativo appeal. 11however, if the ccv.pl ninaubs a rtl * •c-t satisfied with this l* J .  C. - u J.. «
thev arc: av. Lh o r i:: o d h •• s e c. t i e n7] 7<e> of the Civil Uip.hr•' y r. J
amended, to file a civil action 111a n t r p i'op ;• i z t e U. S . D i. s t r .1 c i LlCourt within thirty (30) calenar.r days oi their receipt or tans
decision• • V,-.'. -

fry r  'For the Commissioners: •

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17d



December 19 1973

Hr. M. Melvin Enralow RETURN£El
Attorney a t  l. . w 
13::3 Chestnut b t rea t  
Philadelphia, Pennsylvania 19107

Dear Mr. Simile./:

This is in fur ther  response to your l e t t e r  of jiovonber 29, 1973 
recording the discrimination complaint case of Mrs. Jeanne S.
Ellitan, Mr. iliUon !». Hallman, and Mr. Louis Shapiro, which was 
decided by the Commission1 s L'card cf Appeals and lie-view cn 
April 13, 1973 and reopened by tiva Commissioners cf the Civil 
Service Commission cn lievember 14, 1973.

In vour l e t t e r  you question the authori ty  of the Ccvnissioncrs to 
reopen, the case, and yon protes t  th e i r  decision reversing the 
decision of t: e Sn rd  cf Appeals and Review ana affirming tne decision 
of the Secretary of the Davy. You request that  tee decision o. tna^ 
Commissioners La rescinded. For your information, under the provision 
of Station 713.239 of the Civil Service Regulations, the Commissioners

;r.ci reconsider a previous decision orvisc rewI ;n, reopen !may, in their
the Loard of Appeals and Review when ti.e party reevestins rocpenvr.g 
submits writ ten argument or evidence which tends to establ ish  that :

(a) Mow arid material evidence is available tha t  was 
not readily  avai lable when the previous decision 
v/as issued;

(b) The previous decision involves an erroneous i n te r ­
pretation of law or regulation or a misapplication 
cf  established policy; or

(c) The previous decision is cf a precedential nature 
involving a new or unrevieu-ad policy consideration 
tha t  nay have e ffec ts  beyond the actual case a t  hand,
or is otherwise of such an exceptional nature as to -
merit the personal a t ten t ion  of the Co;rnissioners.

On the basis of a pe t i t ion  fi led on July 5, 1373 by the Department of 
the .'levy, a copy of which was furnished to you, the Ce viissloners 
reviewed the f i l e  and aetermined tha t  tne board of Appeals and Review



' I\

had n i w p l I e J  the applicable Civil Service Repulatlons In th is  case. 
SDeciflc-Uv, they found tha t  the complainants .n -  not 1 . 1 - ^ a  v a n .  
f i r s t - p '• rty tvoe conolaint of discrimination,  and tnat  r.o ev i^n ce  hau 
been submi tted su f f ic ien t  to support a j i n d m u  tnat  any^oi 
complainants would have been selected to r  p rcuon .n  to t...y sp<-Cifi 
vacancy, in the aoscnce of rel igious d isc r im  nation.

Generally, in order for an employee to have a valid f i r s t - p a r t y  type 
c c ^ a i n t  of discrimination with regard to his fa i lu re  to be promote , 
th/cmployce must bring the matter to the a t tent ion of h.^ ^ . j - 1 
Employment Opportunity Counselor within t h i r t y  cays or tno ^ c ^ o f  a 
specif ic  premotion action on winch anotr.er t...uloyc- was p. * ■ ■  ̂ -»
oresent any evidence or information he may have .or boliovi..,. tna 
Dro'iiM*-' ‘ discrimination was the reason for his non-selecuion tui tne 
promotion, and for the se lection of the other employee for the promotion. 
In th is  case the comlainants  did not allege as a oc,sis uw t . i - i r  
ca.splaint any’ specif ic  occasion on union they ware nen-se ecteo ror 
promotion, but alleged generally tnat  there s;.ad o. n a e of
bromotion of Jewish employees since lSoo. i.itn «c.jard to . . . , s r^  , U i . ;- 
and Shaeiro, who were Grade GS-12 emlnyces,  mere  rind_boui_..c P^Owionijiiu jiuiwn u» »«-»•- -•-- ”  : t .. . . . , , ̂of any GS-12 employee to Grade Gb-1J v;i cmn tne ti..e iimi<- ■ +1‘h.a *V*. 4 - i
r s t  a * V /  u  j *  I  l  O :  I p  i i J Y w t i  l u  c . i  i . u u  ^  ..................  , .  . .  , +

have a valid f i r s t - p a r ty  type complaint of discrimination a-  cue 
th-v brou“lit th e i r  comoluint to tne equal Lmpluyt.e.ic^ppoj vji.i ty 
Counseled Tims, they could cot re fe r  to eny sp ec . ' . c  > of 
promotion which would have been a basis tor  a vana  and ti...-ly f i r s t  

■party type complaint or discrimination.

Even i f  i t  were determined th a t  discrimination against employees of “ 'Oir 
f a i th  existed during the period of time in quesmen rrc:i i i ,  t o J 9 7 ' ,  
th is  standing alone, would not have been a vali-. basis urn^r t,.e u  » 
Service Regulations and polic ies for the Commission to orc.mr che » qc j 
to oromoteltessrs. Mo11man and Shapiro to tne next two Go-lo vacant# 
positions because there was no shewing that  in the aoscnce of oiscrimn 
t icn  because of the i r  re l ig ion they would have been promote,1 to any
specif ic  vacancy, . -
Under the circumstances, the Commissioners decided tha t  they had no 
a l te rna t ive  except to reopen the case, reverse tae uecioicn of tn_
Coard of Appeals and ilevie.v, and at v im  tr.e decision or c..e w-cr^aa.y 
t Ke Navy wilier, required tr.e agency to take a r.u -oar of aft \ r. itw<- 
actions^to ensure tha t  all  future se lections of c .oloyoes tor promo-ion 
are taken without any pronibited discrimination.

In view of the above, we find no valid basis for rescinding the decision
*
VSOYf Ul <-..T C.UV.W, ----  ... . .
the Commissioners in th is  case, ana the request 1, w.ir.

19d



' ' o  or ''*J‘

Because of the strong feel ings you express in ycur l e t t e r  re^ardlna 
this case. I regret  that this reply could not be favorable. ^

For the Cccnissioners:

3

Honorable Joseph T. McCulleri, Jr .  
As s', slant Secretary of the r.’avy 
Manpower and Reserve Affairs 

Depart:sent of the ,'iavy 
Washington, D. C. 20350

Sincerely yours,

Robert B. Dates 
Assistant  to the 

Conyr.issioners (Appeals)

RBC-ates: is 12/19/73

7



i

! r v -  *■

f

f*

O  . • ■UNITED STATES CIVIL SERVICE COMMISSION 
BOARD OF APPEALS AND REV IF,;

Washington, D . b

3

.■» B33
_ J No. 713-73-523Indexed Under:- Promotion - PreselectionD E C 1 S

L.

5̂

IN THE MATTER OF

TYPE CASE: Ce.-olnint of Discrimination;
National oricia

• fe k-

INTFCRJCTIOTT

o
By letter of March 2?, hereinafter referred toao the complainant, appealed throned his representative from the decision of the Director, Equal Opportunity Staff, for the Depart­ment of health, Education and Welfare, that the evidence of record does not support a conclusion t.h?.t the complainant vac not selected for pro:.-ytic:i to a position of Supervisory F: opr am Analysis Officer, Go-15, because of his national origin (inerto hi con).

t e s

STATEFPTTT GF TUB CASE

At the time of his complaint, the complainant ves a Management Analyst, Go-12, in the Manegerent Planning Section, Finance and Administrative Branch, Division of Administration, Bureau of Hearings cr.d Appeals, Social Security Administration.
On March 30> 1971, the complainant contacted en EEO Counselor, alleging that because of his national origin, he was not selected for promotion to a nevly-creaxed position of SuporvH scry Prcgrara Analysis Oificcr, GS-13* The complainant alleged tm.t she selectee fer the position vas pre-selected, and that this ’-ms done to deprive him (complainant) of promotion because he ia a Puerto R5.ca'n«
The EEO Counselor vns unable to resolve the complaint and, cceord- ingly, .the complaint vas investigated, and a copy of the report

v * r -t*#.y~

2 Id :sa 1220-

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f - v v * rV -J - v *r.‘ • S «* V ?•

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thereon vas furnished to the complainant' 3  representative tinder date of October 1, 1971*
Arr unsuccessful attempt vas cade on November 2 h t 1971, "to resolve the corolaint infernally. Thereafter, a hearing on the complaint cf discrimination vas convened on April 3, 7 and 12, 1972. Hovever, proceedings vere terminated on April 12, 1972, at the request of the complainant and hi3 representative.

- AGENCY DECISION
The agency's decision vas on tvo points: (l) The validity of- the-termination of the hearing for the reasons stated hv the- complainant; and (2 ) the merits of the case based on the record.The agency determined that the reecons for terminating the hearing vere not valid. The agency further determined that the complainant vas not discriminated against on the basis of his national origin. The agency's decision also stated that the ccmoloiaant was promoted, effective November 12, 1972, to Nxnngemsnt Analyst, GS-1 3 . The com­plainant VES advised of his right cf appeal to the hoard of Appeals and Review and/or to the appropriate U.S. District Court.

REPRESENTATIC!T3 TO THE HOARD C? APPEALS AND P.EVT.EN
The complainant's representative contended that the agency's ■. decision was based on ail incomplete record of the case and vasmae without the benefit of a fair and impartial hearing. He charged that the Appeals Examiner excluded witnesses from the hearing who "vere directly or indirectly responsible for the discriminatory act and for the complainant's failure to obtain redress during one in­formal proceeoiugs.
The complainant's representative stated that the Department had failed to consider in its- decision the selection processes which have resulted in the exclusion of Hispanic Americans, end specif- ically Puerto Ricans, from the agency organisation in question,. and he claimed that the complainant would have been the success­ful candidate had the selectee not been pre-selected.

280

|

.~-V\vĈ <V T "* •** .• -V * * V v *• *.’,V A/ ■ C  ' ' k  ' • v

. 22d



3n ' 
/1 ’

j 3

He further alleged that the Department apnlie3 different standards in resolving complaints of discrimination in cases involving race.
ANALYSIS AND :HNDINC-3

r ■

n

The Board has revieved carefully tae entire record in this case in the light of the co-elainant's representations. Based on this review, the Board notes that those witnesses specific­ally excluded were the Investigator of the complaint; the Director of Equal Opportunity and Labor Relations; tec Director, .equal Opportunity Staff; the nqual mrploynent Opportunity Oolite*; the Director, Special Staff for Labor Relations and xaual Oppor­tunity; and a clerk-Typist in the Personnel Office. It is further noted.that during the introductory statement at the beginning of the hearing, the Appeals Examiner stated during the pre-hearing conference that the naves of ccher witnesses had been suggested and he would reserve judgment on the appearance of those witnesses pending developments at the hearing.
"With regard to the Appeals Examiner's refusal to call some of the -witnesses, the regulations pertaining to the processing of con- "plaints of discrimination charge the Appeals Examiner with the dutv of conducting the hearing in such a way as to edsuce evidence pertinent to the complaint, and to exclune testimony or information which is not pertinent. In this case, it is assumed that the Inves­tigator of the complaint reduced to writing all of the pertinent ■■ information uisclcsea by his investigation. The other witnesses requested by the complainant would not have first-hand knowledge of the co:n?.ain.ant's case, and it is assumed that they were to testify relative to the equal employment opportunity program with respect to Hispanic Americans, and particularly to Puerto Ricans. Any complaint involving a minority group agency-wide is a "third- party" complaint and it is processed muier a different set of pro­cedures . . •
In this case, the Board holds that the Appeals Examiner acted properly.
With regard to the issue in this case, i.c., whether the complain­ant was non-seleeted for the newly-established, position oi uupe.— visory Program Analysis Officer, CS-13, because of his national origin, the Board notes that in March of 1$63, the cn-oloyee who was ultimately selected , was assigned to work with the County Division Director, Division of Administration. In September of lyJOs a Position Classifier wos requested to review and reclacsify

K?V-
Ipr'-

290
23d

t -  v  .  ,V. V V < .  ...>V  V \-? W v-.a'.T.vi•>' S'-



the duties rerforrsd by that employee. The Position Classifier found that the duties being performed did not; warrant a G3-13* Discussions were then initiated concerning the possibility of establishing a new supervisory position, apparently on a pro-
classified according to the way agency officials hoped the position would develop. The position was approved and classified
eligi bles va3 narrowed to three i"rcn which the employee was selected for the promotion. Csrrplainant and another employee were among the group of three. The complainant alleged "pre-selection" and stated that because of the pre-selection, he was not promoted.
The Board holds that in view of the sequence of events as outlined above, there Weis pre-selection in the filling of the newly-established position. However, the Board holds that the position would never have been established bus for the desire to promote tie selectee and that the complainant's national origin had no bearing on his non-selection.

The decision of the agency is hereby affirmed. . -
Civil Service Regulations provide that decisions of the Eoard are final and there is no further right of administrative appeal.
For the Commissioners:

spectivc basisv i.e., rather than on the basis of duties being performed at the time, the position would be described andspectivc basiŝ  i.e

as a C-3-13. Under the Merit Promotion Procedures, a list of eleven

DECTSICIJ

William. P. lorzak Chairman
June 14, 1973

201



U N  1 - r ^  S T A T E S
A P P E A L S  R E V I E W  B O A R D  
W A S H I N G T O N ,  D .C .  2 0 4 1 5

JVIL S E R V I C E  C  ^ M I S S I O N  w'n ’ r nu,[i. ,^»to:
>

,ARB:djg 
October 15, l'V.

£ ^ £ ^ 5 “ * EEF°SI:! t r ^ ? '  “ efct°“
Efaploynent DlscrlMhhtlcn teferrfcl Project McD"“ “ > ;“ '-io r 3
toe 1,'orth 13th Street 
Philadelphia, PA 19107

Dear Hr. Stark:

reference to your appeal in behalf of Mrs. Bernice 0. Conner,
?0‘3^ LOf 1&',untrlal P̂Pl:-' Center, Philadelphia, Fenrvv'v-nia froa the decision ox the Deputy Director, Defence SupoJy Aweary to re ic-tV-r 

ccmplam of dijcrlni^tlon bs=au3e of ro== (Hock) sex u  i  «
Vithlf, the purviev of the Cession's Equal Opportunity resuXetioC.

to December 3, 1973, Mrs. Conner filed a foxnnl coaplaint of di-~crIni~tion 1- 
^  Pattern of nonsclcctioa for p^Lotlcn^d ̂ er - ^foi^ance eppraioaln, indicating that this van a "Class-Action Carrlaiat «

S f e r S d ^ v ^  ?!'her.blf ?  " ni1 rirjila employees similarly situated". Ha o^rcy
« L ? t  t>?t the Philadelphia Seconal Cl flee vith a"request tI„o toe 01 fice furnish an investigator. The regional office
^ . C°fpluiat to the agency on the basis that the allegations ve're 
untimely aim concerned an attest at filin3-a class-acSon ccaplSnt SoA S

?n 2 regulations do not provide for the acceptance or •nrocoscir> of ~uch
S ? S 3 V C  S S . " 111 thl=-ca=c- * “  " * - » «  • *

;97l:; ccGplaimat resubmitted her December 1973 cocrolaint, r-r-
u ,r!?!IT L^ t0 her * * * * * *  as a class-action and addinfftissue
Accountant* G~-5 J°r con2ldei'ntlori for a position as StatisticalAccountant,, Go 5 , vnich she had received on February 20, 197b.

In its decision of Tune 2S, 1971, to rejecting Mro. Conner's canoloint f -  
agency stated tnnt the Itece-ber 1973 cauplnint vns being rejected bSaAue*" ch« 
tht rai3C allegations about ratters vhich arose thirty days or less r-icr to
Ifr £ £ 1 ? , ™ ? *  T  S *  “ * ““* «  h=r *»» Counselor; sta J  J  iSilrt L
FPM cStei1???* ,^;°*actioa c®-plaints do not cone under the'mrvicv of
nl^lnAnt '-PF^-* B • Ibe second coaplaint vns rejected because cerc-

?id Dot al7e=e tĥ  h<=r ineligible rating van based on diaerlMroSon because of race, color, religion, sex or national origin. iscn-uacion

?n ta >:ra' Conner’s contention on appeal to the Beard that the agency's decision 
i L Z - t ' l *  ? « * ? * * » *  «** the agency fails to acknovledgA o7,nndcr A^d 

? c^inuinp violations of equal c^loyment and of class cc^lrAA- 
Cccpluinant also alleges that in failing to recognise continuing violations' a Ad*"

THE \iERIT SYSTEM— A GOOD INVESTMENT IN GOOD GOVERNMENT

2 5 d



2

clnsa complaints, the Civil Service regulations are unconstitutional and in 
violation of Title Y U  of the Civil Rights Act of 19vh.

A part of the Board's function in deciding appeals from agency decisions on 
ccaplainto of discrimination is to determine whether the agency has complied 
vith the CooroisEioa's regulations. These regulations, pertaining to discrim­
ination complaints, require that an agency .must accept a complaint only when 
the allegations raised are vithin the purviev of the regulations, have been 
brougnt to the attention of mi n~0 Counselor or other amromriate agency 
official vithin thirty calendar days frca the date of matters forming the 
basic of the complaint, and do not allege matters already decided by the agency 
in an earlier discrimination complaint. These regulations further provide for th 
acceptance of u complaint from an individual (or group of individuals vhen the 
natter complained of applies equally to all of them and meets the criteria of 
purview and timeliness) or under section 7 13 *2 5 1 of the regulations (a third- 
party having some sort of official capacity in core reccgnlned organization 
such os an employee union, civil rights group, etc. and having a general alle­
gation of discrimination in personnel matters unreLuted to any individual com­
plaint). Rxccpt for the third-party complaint provision in section 7 1 3.1 5 1, the 
regulations proiiibit consideration by an cgoncy of a general complaint cf 
discrimination vhich is unrelated to a specific individual complaint (section 
713.212 (b) cf the regulations).

As regards the matter of "continuing" discrimination, 5 Ci’R 713.2lh establishes 
n time limit in vhich a matter must be brought to the attention cf an LTD 
Counselor before that matter can be accepted as a valid basis for a complaint. 
Therefore, the requirement implies that a complaint must be over a specific 
employment matter vhich occurred at a specific time. There is no provision 
whatsoever for accepting non-specific complaints of "continuing" discrimination.
For an allegation to be vithin the purviev of the Commission's 2qual Opportunity 
regulations, it must have been brought forth by on employee or applicant for 
employment vith a particular agency, concern a matter over which the agency has 
Jurisdiction, rued be based on the complainant's race, color, religion, sex, age, 
or national origin. Complainant's December 3 , 1973, complaint did not specify 
any matter arising vithin tiiirty days prior to November 2 , 19 73, the date on ' 
vhich she contacted her LTD Counselor. Cccrplainam; • 3 Aorill 22, 197 h, complaint 
did allege a timely matter, but did not allege discrimination on tne basis' of 
race, color, religion, sex or national ori.gin in connection vith that matter; 
rather the ineligible rating vac challenged on the basis used for determining 
her experience.

In view of the above, the Appeals Reviev Board concurs in and affirms the agency'- 
decision on the comp La leant's tvo discrimination complaints for the reasons 
discussed ubovc.

26d



3

Civil Cervice Ccmicsion regulations provide that the Beard's decision is 
final and that there is no further ri-ht of administrative anneal. Hovever 
if the ccnplainant is not satisfied vith this decision, the co.nnlain.ant is 
authorised by section 717 (c) of the Civil Biqhts Act of l^U, as tended on

rlle a civil action in an appropriate U.S. District Court 
vithin thirty (30) calendar days of the receipt of this decision.

For the Comic sioners:

Sincerely yours,

ViUlaa P. Be rank 
Choimaa

ccx Director of Equal Hrployaeut Opportunity 
Defence Supply Apency 
Cararoa Station 
Alexandria, VA 223lh

cc: d£rs. Bernic 
il22 Osceola 
Elkins Park

e 0» Conner 
Avenue 
, PA 19117



L

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